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    Elite Pools and Patio Covers

    3.0 (3 reviews)
    Open Open 24 hours

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    2 years ago

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    Scott H.

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    Celina Concrete

    Celina Concrete

    3.7
    (6 reviews)

    Brenden Kurtz, the owner of Celina Concrete, Celina Texas, left us in a terrible and very costly…read moremess.. and we're not the first. After researching him further than we had originally, we found he plays the game of give him your money, doesn't finish job and then vanishes in to thin air. He's been brought to court for this changes the company name and starts again. He even moved around the country, to Illinois and guess who strikes again with complaints and a company name that is now closed-wash-rinse-repeat. We're all for the little guy and we wanted to give our community small biz owner the business. I don't want to ruin anyone's life but he does not care what he does to people. Posting to warn everyone who reads this-STAY AWAY FROM THIS MAN AND ANYTHING HE DOES FOR WORK. He is a liar, a robber and if you ever read this Brenden... you should be ashamed of yourself. What a terrible model for your children;. YOU TRULY SUCK is the nicest way I can put it here. It's been disastrous. Wood on patio cover back wall all falling off, concrete coating cracks all over and he never, ever returned our call after the last day he was here and the work was not done.

    BUYER BEWARE I'm…read moresharing in order to hopefully save another person losing out on money as well as their backyard. We started a project with Brendan Kurtz who is the owner of the local company Celina Concrete (now known as Chicago Decorative Flatwork) in Sept 2021. We agreed upon concrete patio extension with overlay as well as side yard work. It is now February 2022 and we are still left with a mess and out thousands of dollars. Brendan and his crew failed to get the overlay and new concrete to match multiple times over the course of 3 months. We were patient and understanding as he continued to move on to other projects and would stop by when he had a lull in schedule - all while asking for final payment multiple times. (Mind you, by this point we had already made 3 payments to him). By December, he even sang a sad song about how he would have to close his business after he completed our project and another. Brendan hired an outside company to come sandblast our patio in order to start fresh again with the staining and sealing. This is the last we have heard or seen of him. We are now left with an unfinished patio with ruined overlay, ruined sod that he claimed he would replace, and stuck trying to find another company that can fix his mess. Instead of "closing his business", Brendan has now changed his company's name to Chicago Decorative Flatwork and continues to post new projects. He has also failed to respond to our report with the Better Business Bureau. We have given him plenty of time to do right by us, but alas - he is choosing to look the other way. I hope this post helps someone steer clear of a company who has caused us so many issues.

    Pristine Landscaping and Lighting.

    Pristine Landscaping and Lighting.

    4.2
    (39 reviews)

    What a nightmare. Their new employee was crazy with the skid steer, destroying my septic tank…read morecover, breaking 2 large sections of the driveway, gouging my red oak tree, busting 3 sprinkler lines, and scraping 3" of old soil, only to replace it with 1/2" of topsoil, so now I have a sunken yard. It's taken more than 2 months to get everything done, and it still isn't working right. The control box in front was not properly installed, so now I have a heavy leak, and was told I would have to pay extra for them to fix it. Ha! You think I'd ever call them again? After 30 years as a real estate broker, and dealing with all kinds of landscapers, Pristine wins the award for the worst.

    Update 9/14/24: I reported this company to BBB and then the owner Josh started contacting me again…read more THIS WEEK 9/10 He finally brought out more sod. However, he did NOT bring enough to replace all the dead original sod he installed. Also, he did NOT fix the poor ground prep in a large are by my fence gate that his crew did NOT prep originally and left the flag stones and decomposed granite in ground. His crew on 9/10 laid new sod over this area & over flagstones again. He was contracted to clean this area up and prep for new sod removing decomposed granite & flagstones & Josh did NOT both times! So this new sod will die unless me the customer digs it all out and relays the sod. His crew cut more off my front trees that did NOT need it. There were contracted to cut the back trees. None of the crew in 9/10 spoke English at all & did not understand me. Josh did NOT show up as usual to suppervise or send any crew leaders to make sure the work was done correctly. JOSH HAS NO CONCERN TO DO A JOB CORRECTLY OR AS CONTRACTED So tree cutting in backyard was still NOT done per contract Texas Sage bush was still NOT dug up and moved per contract Front gutters are still crooked. Not fixed at all. JOSH REFUSES TO FIX IT Josh refused to make the wobbly fence stable by adding more post and refused to add a 3rd gate hinge. He did fix 1 of the boards on the lattice at the top but we had to fix the other 2 that were coming off. JOSH REFUSES TO FIX THE FENCE TO MAKE IT STABLE OR WORTH $18k he charged for it The fence subcontractor told me Josh was to pay him $5k for the fence build NOT $18k (not sure if Josh paid him or not) that is why the fence guy refused to fix anything on my game, he told me you got $5k fence and that's all he is doing. JOSH IS DISHONEST AND DOES CRAPY WORK. HE DEMANDS PAYMENT UP FRONT TO SCHEDULE, then more UPFRONT BEFORE HE STARTS WORK & PAYMENT EVERY WEEK BEFORE WORK IS COMPLETED. He will hold off on the last few thousand knowing he has already scammed you out of your money & not done quality work. He will keep saying he is showing up to fix work not done correctly, he will say materials are delayed, his crew manager Chris will tell you he is in the hospital when he is not just to delay you and push you off. Then they will block you. So do NOT do business with this company. Look him up because he has 3 different companies and all run this way If you have a contract with his company make sure you don't pay up front like he demands. He does not pay for any supplies up front. He makes his subcontractors pay for all their supplies and doesn't pay them until afterwards. If he even pays them at all. 2 subcontractors were not paid on my Reno and came to my door asking for payment since Josh & Chris refused to pay them and blocked their calls also. With my help pushing back on this company and reporting them to BBB these 2 hard working subcontractors reported to me this week they were finally paid on 9/10 the same day Josh came out with sod & same day Josh reported to BBB all subcontractors were paid in full. These 2 subcontractors jobs were done 30 days ago SO THEY SHOULD HAVE BEEN PAID THEN! Josh has also NOT shown up to do a final walk through inspecting the work with me the customer as port. He is just demanding I pay final bill (which has not been sent) plus daily late fees. This guy is a jock and a SCAMMER . He won't show his face or take your calls. He only shows up for payments https://pristinelandscapingandlighting.com/

    GP&A Pool Services

    GP&A Pool Services

    4.6
    (31 reviews)

    I needed pool service pretty immediately after the rains in November and Japi was among the first…read moreto call me back and provide a time for me. He is very thorough, and knows his pools. He is responsive and even answers all of my dumb questions (I am a first-time pool owner). Prices are in line with the industry average, but he truly cares about the pool and does a good job every week! The proof is the report that he sends with each service with pics!

    We hired GP&A after speaking with several pool companies and chose them specifically based on their…read morereviews praising quick response times and communication. Unfortunately, that was not our experience. We did the "Green-to-Clean ($800)". It took SIX weeks. We had to repeatedly follow up because they would go ~2 weeks without showing up or communicating. When we asked, we were told there was an emergency situation, we tried to be understanding, but there was no proactive communication on their end. We decided weekly service ($250/month). After the initial clean, we signed up for weekly maintenance. Within 24-48 hours of each visit, chlorine levels would drop back to 0 ppm. GP&A's explanation was that our pool system was outdated and needed to be replaced. However, we had two separate pool inspections done when we purchased the home, plus 3-4 other pool companies assess the equipment, none of them flagged the system (installed in 2017) as a problem requiring replacement. Upsell attempts: GP&A quoted us a full system replacement (under $6,000) and then a filter replacement (~$2,200) before they said they could continue service. We decided to move on to another provider. End of service: We asked if they could continue maintaining the pool through the end of the month. Their last visit was six days before the final day of the month (image attached). The pool was visibly green and in poor condition by end of month (again they serviced it 6 days ago and it is this green; not adding enough chlorine). When we brought this up, they responded that the condition was "consistent with the unresolved filtration issue for which repairs were recommended", essentially placing responsibility on us for not purchasing their repair package. We were looking for a long-term, trustworthy pool service company. What we experienced was poor communication, inconsistent results, and recommendations that no other company has supported. I cannot recommend GP&A based on our experience.

    Elite Pools and Patio Covers - poolservice - Updated July 2026

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