Two weeks ago My wife and I were scouring the internet for a used Mini cooper. We came across Elite sales and were surprised to see that had one on the lot that fit our needs,plus it was fairly priced. When I say "fairly priced" I mean a little too good to be true compared to the rest of the city. So with a very skeptical mind set I called for details. I talked to Steven, who immediately offered to email me the carfax report, which I received in minutes. Felt that was a good start. We took a drive over to the lot to take a look at the car and test drive. The car was what we were expecting, we weren't looking for a brand new car so wear and tear was not a concern though the vehicle was in really good shape. After a test drive and a thorough "kicking of the tires" I noticed a few things with the car that brought my skepticism of used car dealers back. BUT...Turns out this place is owned by mechanics and pretty Honest ones at that. They immediately pulled to car into the shop and evaluated my concerns. There was what sounded to be a rod knock that turned out to be a tensioner. Anyway long story short they replaced that, replaced a few cosmetic things like a new glove box and said "if you have any problems please call us" they are mechanics at heart that take pride in the cars they sell. So two days later we had our new-to-us car. 2 days after bringing the car home I had 2 dashboard lights com on. "End of brake life" and "service engine soon". My Skepticism was back. I called expecting to get a run around, but instead they blocked off other scheduled service work for me to bring the car back in. They replaced the brakes an fixed the exhaust issue at no charge. Max, one of the owners, was great to work with and even called out my skepticism when i brought the car back in. But he restated that they stand behind their work and want to make sure we are happy with their service and more importantly our purchase. If you are looking for a reliable used car I would definitely check out their inventory. Its great to see some honesty and pride in a notorious industry. read more

Another driver accidentally hit my vehicle and it was a total loss. I wasn't happy with the insurance pay out but was doing my best to find a car that I could afford without being forced into another car note. All I can say is that dealing with dealerships for two weeks, making appointments, driving distances, viewing vehicles, was stressful and frustrating, for different reasons. Often the vehicle wasn't as advertised, and it never felt as though anyone was willing to try to help me resolve the circumstances that brought me through the door. But on the last evening of my car rental, I contacted Max at Elite about a specific car I saw online. Within an hour of that call, Max came out to meet me to test drive the car. When I explained my circumstances, not only did he sell me the car for an additional discounted price, but he took the time to really sell me on the car as well as the car history. Understanding that I had to return my rental the next morning, he even took time out to pick me up from the rental location so that I could take care of all the paperwork without having to rush off to return my car...and they were willing to work with me on the payment. The experience was night and day compared to the others. I recommend Elite!! I love my VW Jetta! Thank you Max and Steven! read more

I had BMW 7 series worked by Danny and crew just a couple weeks ago. The BMW is out of warranty and as is the case, that's when issues pop up. The oil was leaking, the transmission was slipping badly and some other minor electronic issues. Danny assured me that they were gonna be able to fix all issues in no time. Fast forward to today, my car is running as good as new. They fixed the oil leak and replaced the valve covers, they looked around and found a good transmission to replace my failing one and to top it off, they even fixed minor cosmetic issues at no extra charge. My advice to anyone that owns a foreign car, especially German made, go to Elite sales and services. They're knowledgeable in this area. What's even better, it cost me way less than it would have if I went to the dealership. I live in Wisconsin, but I drive all the way to Elite in Chicago for regular maintenance, that's how much I trust the place. read more

Sooooo, I came to this dealership to buy a car, and I ended up leaving with a completely different (but WAY BETTER and CHEAPER!!!!) car! Why? Because the salesman was honest and upfront with me. And, the staff and owner are even nicer!! I was taken care of from start to finish. And, you can be sure that Max and Danny now have a loyal customer! I may also adopt them as my new mechanics! In this oftentimes shady industry, it is a total pleasure and a relief to find good people who you can trust. I had a much better experience here than I have ever in my life had at a traditional dealership. And I absolutely looooove my new car. Right now, you just caught me daydreaming about driving it to work tomorrow! (For real, that's what just reminded me to write a review LOL!) I'm seriously so happy with it :))))))) Thank you, thank you, thank you! read more

At first I was kinda skeptical about a car I was looking at that Elite had but decided to give it a shot anyway. Went over there and had to wait a few days dor them to get the car from where they had it detailed at. Saw the car and it was in decent condition for a 9 year old car. Obviously every car after some time has little small things to take care of. But overall I was highly satisfied with my purchase from Elite. Steve, Max, and Adam were more than glad to assist with the purchase. Financing can be arranged if your credit is not the best. But then again I am very happy with my business with Elite. Max had wanted to make sure that I liked the car. I would recommend Elite to anyone. If there isn't a car you see that you want they can get it for you. Now that is what I call customer service! read more

Elite Sales and Service was beyond helpful in assisting me with finding a new car. I dealt with Adam who works there and he went above and beyond in customer service. I felt they were very honest and they listened to my concerns and found me exactly what I wanted. Also, I had price shopped around for the kind of car I wanted and they helped stay within my price range. My new car has been reliable and I have not had any issues with it!!!! I have recommended all of my friends to go here for any of their new car purchases and/or repairs because of the great quality and customer service I received. I will definitely be buying my next vehicle from them. read more

I bought a 2004 Mercedes Benz E320 Wagon 4 Matic in April 2015 and am still driving the car, trouble free today..... I asked for and they gave me the CarFax which was whistle clean, 1 owner, no accident car.... I have put on front brakes, which is A NORMAL maintenance item, NOT a problem.... having read the other reviews, I must ask - what do you expect when you buy a USED car??? It's not new,,,, if you check it out or have your mechanic do so, what else can be done,,, you have to do NORMAL maintenance, duh.... I would and will buy another car from them, without a doubt... they are no worse than any other used car dealer... read more

Bought a white 2003 accord coupe from these guys, i was initially there with my friend because he wanted an audi s4 he saw online and wanted to test drive it. Max the sales guy is very kind and very funny, he doesn't bullshit you about the car he is selling and he will work on the price with you, if i decide to purchase another used vehicle in thefuture it will be from him no doubt, such a great place to deal with and the guy who does the paperwork, (steven) is so damn great at explaining everything about financing and your payments. they truly take care of you when you need it. read more

I was a bit apprehensive about buying a vehicle from a small dealership. I am glad that I did as it has been an excellent experience. I didn't think I was able to get an auto loan as I don't have good credit. I found the vehicle online, inspected it, and test drove the car and fell in love with it. Everyone walked me through the finance process and was able to get me financing with an actual bank. I have payments that fit my budget, a great car, and some new friends. I would honestly recommend Elite to anyone. read more

Let me just start by saying I absolutely love, love, love those guys! I bought my Range Rover super charged from them and am incredibly happy with it! They went out of their way to find me the right car for the money I was welling to spend! Also I needed my brakes changed tree months after buying the car and the owner(super sweet man) gave me a big discount on the servise and even pluget it in his fancy car computer to see what else the car needed serviced! read more

Max was very unprofessional dealer that I had contacted on FB offering a price to see what he would counter back with this is what he had to say..... Not for sale!! Keep your money!! I'm not the owner ,they just pay me to put up adds ,bit you still cheap so it won't matter if you come see it or not I'll be waiting just give me the time cause I'm not around . I'll be more than happy to assist your cheap ass Awesome owner great customer service lol read more

Of course buying a used car is always nerve recking and scary because you want to make the right choice. I just bought a beautiful 2015 Kia Forte from this dealership, and I can't be any happier. Drives like a champ. These people are very nice. Max was amazing and was true to his word. They work with you on the prices which is rare to find. I will definitely come back for my next purchase and I am already recommending my friends!! read more

Max and Danny are awesome!! The mechanic and Steven are wonderful as well. They give you the best customer service experience without being pushy. I totally love my 2007 Toyota Highlander Hybrid! When I bought it, my friend was with me. She was also impressed by their professionalism that she will be getting her own car from them as well. I highly recommend Elite Sales and Services. You won't be disappointed. read more

Super super friendly owners, great prices and very good service. I bought an Audi here a couple months ago and Max offered to fix a tear in the seat and send me a replacement bumper grill piece for free even though they knew I was willing to buy it as is. They promptly sent me the piece and sent a guy to my house today to fix my seat free of charge. Very satisfied with this place and would highly recommend! read more

Wonderful dealership/mechanic with great staff! Danny and Max are very helpful with helping you purchase the car of your dreams. They helped me buy a BMW 5 Series that I was wanting for years! They have great financing options and a smooth/easy process at the front desk with Steve. For a used car in the North Side of Chicago, this is the place to go. read more

honest, friendly and very efficient. The owner always there and he takes special interest in his customers. He tell you the exact diagnostic of the problem and try to help as much as possible. I been going to Elite for over 20 years and I won't go anywhere else. I highly recommend Elite and just call for Danny 773-588-9622 GS read more

After my wife and I got a baby we needed a bigger car so I saw one of Elite sales and service suv's listed on Craigslist so I contacted them and went over there to purchase the car the experience was great and the car was affordable and reliable .Adam and max and Steve are very honest ppl I highly recommend them . read more

An absolute pleasure to deal with. Everyone at Elite made sure that I was well taken care of, and they explained everything to me from start to end. I was able to purchase my vehicle, get financing, and full coverage insurance from a local agent. I would highly recommend this place to anyone. read more

I really like the service from this place. Always when I need any service to be done I contact Adam and he is an excellent helper. He always make sure to answer all my questions about the service or what my car might need it. He is really patient and I feel really comfortable with him. read more