Roy came out same day and was able to fix our garage door right away! Took less than an hour to fix…read moreour issues. At a great price too! So thankful he was able to come out same day!

Danny came to my house to repair the garage door. He seemed honest, really soft spoken and kind. He…read moresaid I'll only charge you for what's needed to be repaired. After fixing our door he suggested we get the springs changed because they're old and it'll eventually snap. He gave me 2 prices. One for basic and one for heavy duty. We were hesitant as it was expensive. He said let me call my boss and see if you can get a discount. Literally minutes later he said we can get a deal with the heavy duty. We moved forward with it. When he was done he said we should also get a new motor. He can give me a discount as well. At this point my husband was working and I said I'm not going to make big financial decisions without him. Later, my husband went to inspect the work and saw that the springs used were not heavy duty, they're color coded. He called and asked for the manufacture of the springs to confirm durability which they refused to disclose. He was then quickly offered a partial refund. Due to this experience my husband left a negative review. We originally chose this company because of the positive yelp reviews and felt we wanted people,like us, to be forewarned. Now they are calling us from multiple phone numbers, came to my house while my husband was at work, and left us a threatening voicemail if we do not call them back. Needless to say, as a woman with small children, I do not appreciate the unexpected visitor. This harassment has been going on for days. They threatened to come with the police and lawyers because they're not going to service us anymore. I don't understand as the service has been done and paid. We will no longer work with you in the future. We've already looked into calling our local police department if this harassment continues and have saved our call logs, Google doorbell camera videos, truck license plate number, and voicemails. If we need to, we will contact the BBB. Under the Consumer Review Fairness Act (CFRA) this form of retaliation is illegal for businesses to behave as such. It's a shame instead of learning from their review and doing better for their customers they choose harassments and threats.

What a great company! My parents used Superior and I just had a new opener installed today…read more Clarence, the tech that came today was friendly and worked cleanly and efficiently. Passed along helpful info to keep my new Chamberlain opener in top shape. Wendy and her crew are the best in the business.

PLEASE DONT GIVE COMPANY BUSINESS. They responded, asking for my address... because misleading…read morecustomers is a practice they seem to perform often enough to not keep accurate records. I responded and no response. Shady, shady, shady. Y'all should be ashamed of yourselves.

Chris is Awesome! Today I experienced A Garage Hostage Situation ~Coil Spring~ SNAPPED! My Vehicle…read moreis Stranded in the Garage! The Double Garage Door Super Heavy! I called (5) Different LA County Area Companies, Today is Wednesday, and Everyone Said, "We have an opening on Friday" But Chris to the RESCUE! He Fixed the Situation Before 4PM! Unbelievable! I am so Happy with the Price & Workmanship! Who Knew about 10k Revolutions? Now I do! Super Impressed with this Company & Chris

Called about a garage door that was broken. 90 minutes later he was already here. As expected the…read moredoor was completely broken. No problem he said. Everything from the price to when he arrived were exactly as quoted. Friendly service. Would absolutely recommend.

It has been about 2 years since Joel came out to do a repair for us. Our garage door is probably…read moreabout 15-17 years old minimum so it's going to have some problems. Last time Joel added some support "struts" to the door and this time in a completely unrelated repair he replaced the door spring which breaks over time with age. I was lucky to catch Joel between jobs and he came out within 1-2 hours. We have security gates and had good communication with him on text to get him in. He is a super nice man and efficient worker. He finished the repair in about 15-25 minutes. I did not have enough cash on me to pay him the exact amount, so he told me to forget the relatively small difference because we are repeat customers who will call him again as need--that's how a good businessman does business. Hopefully our old door will last a while longer, but if it needs another repair or to be replaced, then we will definitely call Joel. If you need help with your garage door, we definitely recommend you give Joel a try.

Called and asked to receive an estimate due to my garage door not opening anymore. Employee stated,…read more"Do you want to get it fixed? Or do you just want an estimate?" I replied that I would like an estimate to see how much it would cost before I decided if I can get it fixed. I was told to text him photos of garage door. I texted him the photos and video of the garage motor. He stated it look like I needed a new garage motor. When I questioned him why he never responded back. In addition, I told him that my sensor had been knocked down and when I hold the garage opener down the garage door opens completely and if I hold down the button again it closes completely. Rude on the phone, non responsive on text after I asked why he thought I needed a garage motor.

Adam arrived quickly and was able to fix our garage door quickly. Excellent service and would use…read moreagain.

Adam was fantastic to work with. He arrived on time, was professional, and took the time to…read morethoroughly explain what was wrong with my garage door. Instead of rushing through the repair, he showed me the condition of the parts and walked me through my options so I could make an informed decision. I really appreciated that he answered all of my questions honestly and respected my decision on how I wanted to proceed. The spring replacement was completed efficiently, and my garage door is working smoothly again.

As I was trying to leave, a wheel of my garage door came off its track. I called Garage Door Spring…read moreSpecialist and Leo came out for the job. He called before to give me an ETA, (which I really appreciated), once he arrived, he was very thorough with his work and explained every step to me. He finished the job with a safe inspection of all the working parts of the door. Which helped to put my mind at ease. A job very well done!

One spring broke so I called them. One guy came. He told me he needs to go up there to get the…read morespring off so that he can know the size of the spring before he can give a quote. That is ridiculous! A lie! I happened to know the size of the spring, so I said to him 'I know the size. You don't need to go up there'. After I gave him the size. He said, $200 for labor. $175 for cheaper springs and $250 for good ones. I said, ' so, it is $375 for the cheaper springs replace'. He said, ' yes, if you want one spring changed only. it will be $550 to change both.' I was silent... giving him time to tell me that it is definitely not a good idea to change only one spring! He did not say anything. I was very sure then that this guy is not trustworthy. So I said this price is over my budget and I am going to get other quotes. He immediately said ' there are cheaper springs that I can do for $375. But the springs are not good, made in China, and will break very soon.'.... ... Um. now that he realized that he was not going to get this job, he offered a lower quote! I can't trust this guy and sure will not give him the job no matter how low his quote is!

Excellent work. Very professional and exactly as advertised. Would highly recommend.read more

I initially called L&S Garage Door after reading all of their great Yelp reviews, and now I…read morecompletely understand why they have such a high rating! Our garage door was damaged, and L&S came out at their first available appointment on Monday. He assessed the damage, provided an honest and practical solution for the repair for a very reasonable price , and followed through exactly as promised. By Wednesday, we had a fully repaired garage door that was working perfectly again. What really stood out to me was his honesty, professionalism, and work ethic. His son was also there and is such a bright young man. Together, they truly represent the meaning of honest, hardworking people who take pride in what they do. After dealing with a damaged garage door, having it repaired quickly and knowing it was done right gave me my peace of mind back. I now understand firsthand why L&S has such wonderful reviews and a high rating on Yelp. I highly recommend L&S Garage Door to anyone looking for someone trustworthy, honest, reliable, and hardworking.

Garage Door Basics was absolutely amazing! My garage door was in pretty rough shape (I messed it up…read morea bit), and I was honestly worried I was going to have to spend a fortune replacing the entire thing. Thankfully, they were able to fix it quickly and did an excellent job! Their communication was fantastic from start to finish, they were efficient, professional, and the work was great. I couldn't be happier with the service I received. I highly recommend Garage Door Basics to anyone needing garage door repairs!

Our garage door was acting up, closing and opening super slow. I called Garage Door Basics Thursday…read moreafternoon and they set me up with an appointment for the very next day. They were quick and right on time. As soon as the technician got here, he spotted the problem in under 2 minutes. Turns out our garage door springs snapped, making it tough for the motor to open and close the door. Dave was super nice and even helped me program our clickers and our app to open and close the garage door. He didn't waste any time getting everything done. He even gave me some garage 101 tips. He was really helpful. I'm happy with the service. Highly recommend them!

Amazing service! Kim in the front office was very helpful both scheduling and enabling me to pay…read morethem via Zelle. Sergio replaced our very old garage door opener for a brand new Chamberlain MyQ smart garage door opener. What an upgrade! Notifications on my phone about the door being opened, closed, how long it has been open, it's been open too long, *and* live video! Really blew me away. And, boy, is it quiet compared to the old one! Highly recommend Pioneer Door and their team!

DO NOT CALL PIONEER DOOR. It is no longer the same Pioneer Door -- the company was bought out by…read moreanother company called GDI. Again, DO NOT call Pioneer Door expecting the same honest service and fair pricing they were known for before. I used Pioneer Door for over 20 years and always received great service and fair prices. Recently, my garage door broke and I needed help ASAP, so naturally I called Pioneer Door because they had always been my go-to garage company. Instead, a company called GDI showed up. They completely ripped me off. Yes, I should have shopped around more -- that part is my fault -- but the reason I didn't is because I trusted the Pioneer Door name and expected the same fair treatment I had received for decades. The technician convinced me to replace my opener with a LiftMaster 2420L. He told me it was a "$600-700 professional line opener" that I wouldn't find at Lowe's or Home Depot because it was supposedly a contractor-only model with special manufacturer pricing. That turned out to be completely false. After installation, I had trouble setting up MyQ and spent 3 days trying to connect it to Wi-Fi. While researching how to fix it, I discovered the exact same LiftMaster 2420L opener sells for around $350 at Lowe's, Walmart, and other stores. It's also just a basic opener -- nothing "pro line," upgraded, or special about it. So GDI sold me a basic opener for roughly DOUBLE the retail price while misleading me into believing it was some exclusive contractor-only model. I ended up paying $1,300 installed for a LiftMaster 2420L. After calling around afterward, I found out I overpaid by about $500. $1,300 is after me trying to negotiate the cost lower--they originally wanted $1,400 + TAX. Instead, they put 8 new caster wheels on and gave me an extra remote to make me feel better--until I found out how much I got ripped off. To make matters worse, they even installed the safety sensors incorrectly. The green light sensor should be installed on the same side as the wall control so you can easily verify if something is blocking the beam. I had to call them back out a THIRD time just to correct that. What makes this even more frustrating is that I specifically told the technician I was not prepared to spend $1,300 and thought I was only looking at a couple hundred dollars in repairs. He convinced me to replace my existing Marantec opener because he claimed parts from Germany were hard to get and that repairing it would cost more than installing a new opener. That is the ONLY reason I agreed to replace it. I did not upgrade because I wanted some fancy new opener -- I did it because the technician made it sound like replacing it was the most cost-effective option. I trusted the Pioneer Door name and got burned. The two technicians (Josh, Nick) who came out for the installation, helped with MyQ, and reinstalled the sensors also asked me to leave them a 5-star review so they could earn additional compensation. It's pretty wild that after trying to overcharge a customer, they'd still ask for a positive review to make extra money. I understand everyone is trying to earn a living, but it's frustrating to feel ripped off and then be expected to leave a glowing review so they can receive commission. Clearly, the concern for the customer's wallet just isn't there anymore. This isn't the Pioneer Door I've been doing business with for over 20 years. Time to move on to another shop.

Want to write this review to shout out Greg for his top notch customer service skills. I called…read moreabout an inquiry for my garage not closing correctly. Greg replied right away, came as early as the next morning and fixed the problem so quickly. He was very kind and very informal on what caused the problem. I will 100% be recommending this company to all my friends due to Greg's amazing service! Thank you!

They do a great job! Fast and Professional garage door service, clean and finished everything…read morequickly. Greg change the garage door springs and retainer weather rubber. He arrives on time. Charge a very reasonable price. Highly recommend.