I couldn't be happier with the care my sweet Roxie got at Firehouse today. Service was exceptional-…read morefrom the front desk...to the vet tech...to Dr. Lawton herself. I forgot my phone at home so I don't have pictures to share but from the moment we walked into the office I felt comfortable. The waiting room is inviting and warm. The receptionists are friendly and there are snacks and a drink fridge!! They have great artwork all around the lobby and patient rooms. I am a plant lover and the room is filled with everything from pothos to monsteras. I did give the pothos by the tv a little drink; it was thirsty. Dr. Lawton is knowledgeable and thorough. She answered all of my questions and left me feeling like Roxie was in great hands. We have a plan moving forward and that puts me at ease. Roxie is 15 and overall very healthy. They even found a gap in the leptospirosis vaccine that Roxie has been getting forever. My previous vet's office (which rhymes with Shmestlake Animal Hospital) let her lepto vaccine lapse so now Roxie needs this shot and another one in three weeks. :( They even give you a bottle of wine for being a new patient/customer. Nice touch! :) I'm so happy Roxie has a new home at Firehouse. Your pet will be happy too!

Firehouse Westlake has been so fantastic with the care of our 20-year old calico cat, MayBea. From…read morethe time we noticed our senior cat had an ailment to our ultimate decision to have to say goodbye, we were given such great care. After a week of Maybea being gone we received a lovely and heartfelt condolences card from Dr. Bonnet that was handwritten. We could not have been happier with the gentle care and honesty we received at Firehouse Westlake. We were very happy to have been cared for and by Dr. Bonnet and Dr. Dillon and their staff as they were always professional, honest, and sincere. Technicians were so thorough and communicative on every step they needed to take with our pet and her care. They were so kind to us at such precious moments and decisions. The transparency of cost and the estimated time for medicine/pickup that was communicated to us at the get was spot on. We had no delays or disappointments in the meticulous care Dr. Bonnet provided. Having a 20-year old senior cat can present challenges (besides her being a spicy/mean cat) and added stress for vet visits. Dr. Bonnet really cared for us and provided professional and honest opinions in determining care for Maybea. Scheduling appointments via the app and/or calling in to speak with staff was always friendly and kind. The waiting rooms and exam rooms were very welcoming for us and our cat when we came to visit for appointments. Parking is super easy and they have about 6 parking spots that are dedicated to any pet family coming in which we appreciated. Now as our kitty has passed on my partner and I promised each other that we will no doubt make Firehouse Westlake our center point for care with our next and new pet. Thank you to the entire pleasant, kind, and caring staff at Firehouse Westlake. We truly appreciate your kindness at one of the most challenging and difficult times in our lives around our pet's health. Thank you!

Last time I was in they said my dog bit a tech while in a cage. The very first thing I asked was…read more"What did you do to my dog?" My dog is literally around 1000 people per day, including small children because she is a greeter in a store and has been since 2017, and absolultely does not bite. Even when provoked by kids learning how to be gentle. I have not been back there for years since this because I knew instantly she was mishandled. Her current vet agreed. He did a few tests and cut her nails and gave her shots and said something doesn't seem right because she is very docile and trusting, even when things hurt. In addition to that, they billed me for two services never received. I called and had these removed from my bill. They had just slipped them in. My last visit was around 2020. I agree with the other reviewer who stated this place used to be great, but changed when it was bought out. I loved them prior. All trust was lost. I will never know what they did to my dog, but I do know what they did to my bill with the false charges, so I also never went back.

The staff is kind and welcoming, but they try to up sell you on a lot of things that my dog does…read morenot need and their prices are not cheap. I was able to get a cheaper price elsewhere. I probably won't be coming back here for this reason.

They got the results to my vet same day despite it being the day before a holiday, were so kind to…read moremy dog, and had fairly reasonable prices for the quality of care given.

I took my dog in for a cardiac workup because my vet heard a murmur at his regular checkup. All the…read morefolks at CVCA were great. The staff were friendly and helpful, and the doc was confidence-inspiring, telling me what she was doing at every step, explaining the implications, and answering all of my questions thoroughly (of which I had several). Highly recommended if your pet has the need. Update: they are also very good about follow-up questions: very prompt and thorough response.

Amazing staff and doctors. I went to several other vets that advised me that my dogs leg was too…read morefar gone to be repaired. This was my last hope and they really delivered. They had my poodle walking and running again on all fours!

I consider this one of the most important reviews I've written because of the time, money, care,…read moreetc that went into the overall TPLO process. So buckle up. My pup tore her ccl sometime back in May 2022, she's a 6 year old pit, about 60lbs, and sometimes thinks she's more athletic than she is. I was moving to Austin a month later so I had to put treatment on hold. After arriving, my vet confirmed that she believed it was a torn CCL. I started digging in to do research and found VSS. I first went to them and, honestly, that first experience was terrible. My pup was never a huge fan with vets but she was mostly okay but I think the move brought her to another level. They take her back to the exam room without me, which was rough. She ended up letting go of her bowels and then broke her dewclaw. So the "tech/front desk staff" came out and told me they had to sedate her to fix that and would use that time to also xray her. It was overwhelming and honestly planned on never looking back at this place. The office manager did tell me on the phone they should've decided to delay the appt so I could bring her back in on trazodone or have sedated her from the beginning. They gave me a quote which included every single little charge, not just for surgery day but also for follow ups and PT. I went on my way to go find a board certified surgeon, well I went down that path and went with the most well known group in Austin. They offered up one of their new surgeons, who wasn't yet board certified, and everything would need to be done at my vet. The cost was higher and included only the surgery, no follow up, no PT. I joined some TPLO support groups on Facebook, found people who used Dr. Lewis and eventually decided to go back. This time we were prepared, she was on trazodone to go in for surgery. Dr. Lewis called after and confirmed it was successful. He checked her other leg while she was down (due to overuse, sometimes the tear happens in the other leg) and told me to keep an eye on it. I picked her up and we started our healing journey. ***one thing to note here, work with the front desk staff on or before surgery day to book all follow up and PT visits, it can be a bit confusing*** She did well recovering. Having the ipportunity to go back in and have her PT sessions as well as knowing the vet was looking at her progress was in immeasurably valuable. They did the watertreadmill and sent me videos. They gave feedback on next steps like increasing walking times or doing exercises at home. By the 8 week check up (I think it was 8) she was cleared to continue slowly working up to full activity and no more PT was needed. I didn't use all my sessions so I actually got money back. After each session, the PT brought her out and gave me an update and gave me a chance to ask questions. I did get to meet Dr. Lewis at least once during these follow up visits, I do believe it was the first follow up. Also, by the end of these visits, no more trazodone was needed because she was going in just fine. Surgery was mid- August 2022. I am writing this mid-March 2023, so 7 months later. Here to report we go on weekly 3 mile hikes to Turkey Creek and Walnut Creek without any issue. Her leg muscle seems to be fully restored and we have no problems, like she was before tearing her CCL. We do avoid dog parks because, while I'm confident if I need to go back to VSS, I'm not looking for more surgeries for her. Her scar is super minimal, you honestly wouldn't know that she had this done. I'm so thankful to Dr. Lewis and his team. So happy I chose VSS. For those who need these for their dogs: 1. I am single and alone, so recovery was fully on me. 2. I live on the 3rd floor with no elevator, I got stronger during this time but I did it. She was good to use stairs pretty quickly, just super slowly. 3. The recovery support provided at VSS was the most important thing as her owner. You can get through this!

So I live near the four points area, and if you're anything like me, you're looking for a good vet…read morethat is also AFFORDABLE. And I think we found that with 2222 vet! Considering the area, I was pleasantly surprised. This vet is under 10 minutes away from me so if they are very convenient. I have taken my 10 year old pitbull here two times so far. One was because she had hives, and the other one was for a follow up. As a pitbull mom, I especially appreciate Dr. Mindi because she is also an owner and lover of pitbull's, so she understands some of the unique issues they go through (for example, my pitbull is white and pink, so she is a double whammy for skin issue and inflammation). Dr. Mindi is really good at explaining things and offering on-going maintenance advice on dogs with prolonged issues. Not to mention, she's also just a really nice person! And easy to talk to, and very down to earth. And considering the economy these days, so far every single time I have left this vet, I have not had to pay an exorbitantly high amount of money that most vets will charge or try to push you on certain items. Any who - they are family owned and I highly recommend this vet :)

This clinic has really gone downhill with it's service and attention to detail for its paying…read moreclients. I have had more than one bad experience there. But this last one made me fire them. Took in sick dog Thursday for blood test. Called Friday to request info as dog was worse. Receptionist confirms test is back, but Dr hasnt seen. I ask to please let him know asap that dog is more ill, and need help to learn. They also close now on Sat and Sun so needed help and as existing long term client I expected to hear back. Nothing. Was left totally hanging and ended up spending thousands at Emergency Er on weekend. Monday As I still had not one word from them, went to new Vet. Still no word. FIND ANOTHER CLINIC. This one has gone south.

Ask any of my friends and they'll tell you I have nothing but great things to say about the team at…read moreNorthwest Austin Veterinary Center. I became somewhat of a frequent flyer the past couple years, as my boxer is aging and went through some serious health scares. Had it not been for Dr. Craciun and the rest of the team, I strongly believe my pup would no longer be here. They always greet me when I come in, the vet technicians are always kind, and Dr. Craciun is as good as they come. My mom was a vet tech my whole childhood, so I spent A LOT of time hanging out at her animal clinic, and from that experience I can confidently say this is one of the best. I can't say much about any other clinic in town because this is the only one I'll ever go to. I want to give a very heartfelt hank you to Dr. Craciun and the rest of the team for saving Fonz and adding years to his life!

We have gone to Northwest Veterinary for more than 25 years for various cats. It's has always given…read moreus exceptional veterinary care, and extra support as we've had to make difficult care and end of life decisions. The vets and staff go beyond excellent veterinary medicine--they truly love the animals they care for, treat them with genuine TLC, and support pet parents with kindness and understanding. We are deeply grateful for the compassion, dedication, availability and the peace of mind they've given our family over the years. I cannot recommend them enough, especially Dr. Eric Simmons for cat care.

These guys are Awesome! If you dont already know, most vets are owned by larger corporations,…read more many that don't even care about animals, ( Mars.inc owns most of them ) its just a good investment and as an investment you must show higher and higher profits. That's why vets cost so much. 6 whiskers is locally owned by Dr Elizabeth and her husband Dylan without any corporation to answer too. Prices are less than typical typical vets and they come to you! Our story : We rescued a Shepsky ( Shadow ) from San Marcus Human society 3 years ago. It the shelter he showed no aggression but not long after we go him home he showed signs of resource guarding and its slowly gotten worse. We cant put a muzzle on him and he bit our former vet for trying to muzzle him. Long story shorter, we were referred 2 mobile vets by a trainer, one said they would do it, but didn't seem interested in the job, so we called 6 whiskers, My wife spoke with Dylan. Dylan was really interested in Shadow, asking a ton of questions, seemed genuinely excited to be able to meet him and went over everything they would do for us. They showed up exactly when they said they would, with a full mobile office, weight scale, the works. Dylan brought tons of treats for Shadow too. with in a few minutes he had shadow acting like his best friend. Dr Elizabeth was wonderful too. Was able to quickly give Shadow a shot and within 10 minutes he went to sleep. While shadow was sleeping, Dr Elizabeth went to work, taking blood for testing, giving him all his shots, even broke out the vacc5000 ( think that was Dylan's name for it ) and trimmed his nails, and trimmed his hair on his back end for us. The appointment was about 2 1/2 hrs long, all dedicated to Shadow. I cant recommend these guys enough. Expecting a huge bill, i was pleasantly surprised at the fair cost at the end.

We are extremely disappointed with the care received from 6 Whiskers. They sounded confident when I…read moremade an appointment over the phone and that our visit was a normal part of their practice. We have two cats who haven't been to a vet before so they were getting a full checkup and vaccines. Upon arrival, they were very disorganized and it felt like making things up as they went. For example, they forgot to give our cat one of the shots she needed. The husband was particularly unprofessional, he kept telling us not to be nervous and if we're nervous the cats get nervous - when what was making us nervous was how they were scrambling to decide what steps to perform and forgetting things and the wife kept asking him questions and he just kept talking to us about nothing. They also didn't disclose the side effects of the vaccines they gave my cats until after they got them. They were supposed to come back for a booster shot but we did not feel comfortable so we canceled the appointment, and they immediately sent us vet records and basically dismissed us as clients, after I had paid over $1,000 for their "services". Now one of my cats, who was perfectly healthy before the appointment (and was confirmed so by their tests) is suddenly lethargic and experiencing pain in her leg, and when we contacted them about it they just acted like "it couldn't have been from us" and offered no additional advice or care. If you are thinking of using this service for your cats, I would absolutely not recommend 6 Whiskers.

We have been taking our dogs and cats to Research Pet and Bird Hospital for over 10 years and are…read morevery happy with the care we've received. The technicians and doctors are great, and the reception is always friendly and helpful. Most recently, Dr. Wellford saw our aging chi-weenie and couldn't have been more empathetic and thorough. He thoroughly explained everything that could affect our pet and gave us many options. He even followed up with a phone call the following day to see how Sydney was doing. I couldn't be more impressed or thankful. Thanks to Dr. Wellford's treatment, I'm happy to report that Sydney is doing much better now. Thank you Research Pet and Bird.

I was looking for a vet that could trim my African grey's feathers, beak and nails. I fully…read morerecommend this shop!