New Asian food court opened in the Bally's Twin Rivers Casino, with some expansion to incorporate true table gaming and add'l slot machines. Little hard to find the place initially, especially when parking was full at the main entrance and I ended up at the South entrance - far opposite. No signage - had to ask twice for directions. Nice presentation, plenty of doors, some automatic. Taking you into a Boba and pastry station in the middle. I didn't see any hot coffee or tea, just Boba drinks and then a variety of Asian pastries - sweet and savory. May try some in the future.
Plenty of seating, though on a Saturday afternoon it was not very busy - may be a little late for lunch, too early for dinner? The hall had a central kiosk with a bank of 5-6 self-service ordering machines, but unfortunately, the system was done. I assume you order what is on the paper menu. Everything new, so all was pristine. Some decorations for Asian New Year coming up. I don't recall any theme music and the doors and windows looked into the casino or outside. Looks a lot like the Asian food court at Mohegan Sun.
Long counter split up by Cuisine by country - Chinese, Vietnamese, Thai and Japanese. With the self-service ordering kiosk down, you had to go to the cashier, stand in line to place your order. Not realizing you had to stand in the right register by Country - so don't stand in the Chinese line if you want Japanese sushi, etc. On a Saturday afternoon I found it odd that all the steam tables were covered and snacks or take-out boxes, etc were sitting on the covers. If they are not busy on a Saturday afternoon, I doubt on a weekday they use the steam tables at all. With the ordering kiosk down, the cashier was running from the register for the orders to the pick up order area, packing the order and handing to the order to the customer - back and forth walk of at least 30-40 feet, even farther if you were working the Japanese register - at the opposite end. They have to work out the kinks in the operation, as people were getting annoyed not knowing which line to stand in, how to place an order, being directed away from one register to another. I placed my Chinese food order, asked if I could order a bottle of soda while I waited and was told I had to stand in another line - really? So, skipped the soda. Imagine if you had some Chinese food, some Vietnamese soup and some Sushi - do you have to stand at three registers? I hope the ordering kiosk is only temporarily down, otherwise they better find another system. Staff were hard-working - kitchen looked clean, chefs I could see in Chinese, Vietnamese, no one in Thai or Japanese stations.
We decided to try three dishes - General Gao's chicken - $28; Crispy Noodle with shrimp - $28; and beef with broccoli - $20. Kind of expensive compared to local take-out, but we are always on the hunt for more authentic, fresher ingredient dishes. Came with two containers of white rice. Brought it home and we were a bit disappointed. Larger round containers for the more expensive dishes - Gao's chicken had way too much breading, not sitting on any veg like broccoli, or even julienned lettuce. No dripping sauce, no hot peppers, just chicken nuggets coated in a red sauce. The crispy noodle w/ shrimp was okay, not many shrimp, the noodle looked like cheap ramen noodles, and veg was typical. The beef and broccoli was just okay - the broccoli was a bit wilted/overcooked and the beef lacking any flavor. Just minimum presentation.
Will try again, but the cost for the quality was not there. Over $70 for three okay dishes is a bit much. Don't mind paying $70 for great dishes. Also, the casino really has too much smoke wafting in the air. If not cigarette smoke, you could also smell the stale air of past cannabis use. Fortunately, the Food Hall was glass enclosed so none of that odor. read more