Excellent hotel and staff! We thoroughly enjoyed our stay and will return! We love staying in the main tower. I believe they refer to it as the north tower. The rooms have balconies that overlook the beach and Kokomo's bar. I am astounded by the inaccurate, dishonest, negative reviews. Most of them are probably from competitive hotels trying to trash this place. read more

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Dirty old hotel. I will never come back. Staff is rude. Manager will not refund my money that I accidentally reserved a room on the wrong day but still purchased for my stay hoping because I did that,that management will refund my money for the one day that I purchased by mistake. Ended up paying triple the price than I originally paid. One Elevator broke so only one works then always lines lining up by the elevator and takes forever for the elevator to come back. (Pic). Hallways are dirty and never vacuumed (pic) garbage cans never emptied (pic) rooms need updating. Ceiling would drip on my bed. Told the cleaning lady she said she would notify the janitor. Never came. Entrance to the ocean way has a very bad odor like rotten eggs. Other people in line complaining and just came into town driving 12hours and needed a room before check in time. The attendant told them if you want a room before check in time it'll be 60.00. Very greedy owners. Parking is a nuisance. With every 10.00 collected for parking they can afford to renovate the hotel read more

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This hotel is ghetto. I stayed because it was conveniently close to the hospital, the reason for my visit. Two stars because it is clean and staff is friendly. The location is great for walking, running and there are nearby restaurants so a rental car was not needed. read more

Nooooooooo!!!! Worst customer service ever! My car got Impounded! They told me that I didn't have the parking pass in my window. I also checked in with a toddler and myself, a wagon, luggage and a purse. I threw the damn pass in my purse and got to my room. Being a single mom with a toddler, I'm going 90 to nothing non-stop. The pass never crossed my mind. Car was impounded and Alyssa Martenez who is the "manager" said that of the pass wasn't in the window, then it doesn't matter. My phone was dead and I had pre-paid for my daughter to go swimming with the dolphins. I did not know the name of the company since my phone was dead to see if I can reschedule. Alyssa the "manager" Told me that the gift shop opened in five minutes and I could get a phone charger at that point. This place is a joke! The indoor pool is way too much chlorine. I stayed for two nights and nobody ever cleaned my room! Sand is tracked in and when I asked about it, Alyssa said that they do the cleaning when someone checks out. I would run for the hills even though their location is good being on the sand, it is not worth it! read more

This was supposed to be a quick relaxing weekend trip and it was everything EXCEPT relaxing. We arrived early and I called asking about an early check in. I was I was told it would cost an additional $30. I declined but because we were not feeling well upon arrival, we decided to check in anyways. Upon arrival, we were then told check in was $69.99 and it was 1:30. If we waited until 2, then there would not be a fee. Again, we opted to head out to Kokomo Bar and have some drinks while waiting. Service at the bar was great, Oscar was friendly and very knowledgeable of the area. I noticed they had a service tech working on their refrigerators and when he walked out, said "I'm sorry we couldn't get it up & running." About 20 minutes later (about 4:00) we then headed to check in. Once we exited the elevator to our floor (4th) the smell of mold and mildew hit me immediately. I overlooked it because being that is is located on the beach, I figured it was one of the downfalls. Upon entering our room, went straight to restroom and noticed spots of mold throughout the ceiling. The bed had speckles of black powdery mold that looked like they flew out when I adjusted the a/c as this is where the majority was located. After about 2 hours, room was still in the 70's. Called front desk to ask for a fan, was told they didn't have any. Floors were dirty, carpet was sticky, by this time it was well after 7 and did not want the hassle of paying for another room including the added expense. Also, none of the vending machines work which means you have to purchase items from gift shop. I paid $15 for 2 bottles of water and a bag of skittles. Extremely disappointed, will never stay again. read more

When I got there the staff was very helpful and friendly. The rooms were very nice and clean , the beds were comfortable and it was so fun just on the beach I loved it read more

Emerald Beach Hotel - View from the hotel - Hotels Near Me - Corpus Christi, Texas

This place isn't great. when you first walk in, it seems nice enough, but as you walk further into the hotel it's very clear that it's in serious need of some renovations. For the same price I paid for one, double bed room, I could've gotten a far nicer AirBnB for more than two days. The breakfast is the same as any other continental breakfast except you have to pay $8 per adult and $5 per child. It's obvious that this place hasn't been updated in a long time and if your think you're getting a nice, beach front hotel think again. The beach is small, crowded and littered. The indoor pool is murky and always full. There just a strange, depressing kind of aesthetic to this place and it's isn't worth the $500 it was to stay here for two nights. read more

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Pros: The view was beautiful, Staff was friendly and Helpful, and I was allowed to bring my small dog. Cons: The room was filthy, it had an odor of musty carpet and mold. A strong odor of sewer was coming up from the bathroom sink when it was not clogged. Furniture was garage sale quality at best. Filters were filthy, dirt was packed into door jam and corners of room. Water stood on the window seal from leak or condensation. Refrigerator kept drinks slightly cool. Suspicious stains were on bedding and curtains. I wiped the bathroom counter when we arrived removed black filth from the surface. Texture is falling from the popcorn ceiling, ceiling tiles are buckled, and the hallways are a security risk. I will NEVER stay at this hotel again. I give one star for the view overlooking the ocean. The photos are worth a thousand words. read more

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I stayed here for New Years Eve and Day. I'm really disappointed with our stay here. Don't get me wrong the location is great, patio nice with a bar and right by the beach. However our room 708 was filthy when we arrived. I spoke to the front desk Manager and she politely apologized and found us another room. Before she gave us the keys she said she just wanted to have her cleaning lady check it to ensure it's good to go. Once her cleaning lady came back she gave the keys to 732 and apologized. All here came round number 2. This room was dirtier than the first. I am shocked especially as we are going through covid throughout the world and the standard of the cleaning was so low and just absolutely unacceptable. I could not cancel as another family booked there because of us and that just would've been unfair to them. The cleaning manager did come up and have the second room cleaned, however you can imagine how it felt staying there see photos. The jacuzzi was green, dirty and jets were clogged. The night staff refused to hand out an additional blanket (room temp was super low and thermostat not working) and told me to ask for one in the morning. Pointless since freezing all night....in the morning the staff said they do not hand out extra blankets. The only reason I am giving it one is because the front desk staff was actually quite friendly and professional throughout the day. Miss Maria did try to apologize for everything and I appreciated her kindness. However I think I should've been refunded for at least one night see pictures for more insight.oh the sheets were dirty and tub bottom filthy. read more

I'm incredibly disappointed with the management here. The hotel itself is nice enough. We were barely in the room so we didn't really care how "nice" it was. We had an issue with bed bugs that never got resolved. I emailed the hotel pictures of the bites and included my phone number so I could get a call back about it. I called 3 times regarding this issue and was always told I would get a call back. Never did. read more

I have to begin by saying that it's very disappointing that the website is very deceiving. I wouldn't recommend this hotel to anyone. This hotel is very old The carpet in the entry and all around the hotel is disgusting (old and dirty). The morning and night shift at the front desk give people the wrong information. Our of the beds feel like it was about to drop, you move and it creeks and sounds awful. I wanted to add this to their website but there is no where to complain on their website. I don't know how they clean because our room had dirt all over the floor. Our socks were black and it was just cleaned. Waited 2 days to request them to clean it and the morning crew said that yes the housemaid could clean my room. They couldn't even supply us with towels because they don't enter the room unless vacant. It was 9pm and I had to hunt down the "housekeepers" for towels cause front office never told them after I requested it since the morning. By 8pm the next day, "housekeeper" asked us to put our trash outside and that she can't clean our room because of Covid but she could bring us a broom and we could clean it ourself. They should wear a mask and do their job. Then Why take a Vacation! No staff member wears a mask nor do they require the visitors to provide proof that they have their vaccines. The pool was disgusting because they don't limit people and it was always overcrowded. So many kids all the pool. read more

I've been here 4 days and will be coming back with my kids. There are some really neat things about this hotel. It is on the beach of the bay, which means you can swim and play and there aren't any waves; Which is perfectly fine with my kids. There's an outdoor bar looking out on the bay with TVs and a deck to sit out on. We watched the Spurs playoff game and it was a blast. There a large indoor pool, jacuzzi, arcade machines and a gift shop. My poorly pigmented kids need an indoor pool to play in when the sun is at its highest or they will burn. A block away is a beautiful playground and skatepark also facing the ocean. Jet ski rentals available as well. The staff was friendly and the beds were comfortable. The room was clean enough. The hotel is old but timey. This hotel reminds me of staying in the old part of Vegas. During my stay the hotel smelled nice and I never noticed sand or trash laying around as described in another recent review. Don't stay in a room by the pool if you do not wish to hear people playing. read more

Emerald Beach Hotel - View from room. - Hotels Near Me - Corpus Christi, Texas

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To be honest if I could give The hotel negative star there is mold there was Doodoo stains on my bed there was red wine juice there was puke on the side of the bed there was even Doodoo on the side of the toilet this hotel makes me sick that I don't wanna stay here anymore it's nasty here it smells really bad there's rudely stairs here there's cracks in the walls and mold so if you don't mind sleeping in the area that makes you feel disgusting please come here you're much welcome but if you do mind sleeping somewhere that's more richer and healthier for your lunch go to a different hotel the beach is beautiful but this hotels ass read more

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Worst hotel I have EVER stayed at. We stayed here for a soccer beach tournament because it was chosen by the team. Our room was grimey. The bathroom was not clean. Our bathroom door got stuck anytime we closed it, basically locking the person in. The pool was disgusting. The surrounding area was covered in either algae or mold. I felt cleaner being in the ocean than in the hotel pool. Proximity to the beach is the only reason for a star. read more

I stayed in this hotel back in 1984 and it was great. Coming back from Houston I thought this would be a pleasant stay for my family and I. Boy... was I mistaken!! Being a disabled veteran, I would expect the hotel to have the handicap parking at the entrance of the wing that I was staying in. WRONG!!! The handicap parking was at the opposite end of where my room was. In addition, my room was not handicap accessible. The floors were sticky and sandy as if it had not been cleaned. We wanted to get ice and the ice bucket had mold. We went to the front desk and asked for a new bucket and were told that housekeeping would bring one to our room and SURPRISE!!!!, they never did. I have included several pictures in my review so you can see for yourselves firsthand the condition in which our room was. For the amount they charge I expected more, A LOT MORE to tell you the truth. The only positive thing I can say about the room is that the air conditioning worked well. Thank goodness I'm only staying for one night. I think this will probably be the last time I stay here unless it's for free and maybe even then I would have second thoughts. If you plan to stay at this hotel, I only hope your stay more pleasant and enjoyable than my family and I. read more

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All I have to say is "major disappointment"! I came down here a little over 12 years ago with my fiancé, and I remember wanting to stay at this hotel, but I couldn't afford it at the time. During spring break I took my two daughters here, and I was surprised at how everything was just falling apart, beginning from the parking lot, then through the hallways, the elevator, and worse the hotel room. There's a sign at the concierge desk stating hotel under renovation, and you can tell it's been under for a while. Since my daughters are young, I know the quality wasn't something they really cared about, however my oldest who is 9, could tell something was wrong. Even though I could easily afford the room, the principal is that it is overpriced for the quality that it is at now. Hopefully it will be bought out and renovated by an investor who truly wants to make a lasting impression for those who visit Corpus Christi and serve as a major competitor to the other hotels in the area. Don't come here if you want to impress someone. read more

This place is old and outdated. Stairwells are disgusting and covered in pee. Had to use stairwells because elevator kept giving out. Rooms are okay but bathroom is small with short shower and old old old. For $150-350 a night not even worth being on the beach. Did I mention it's old and outdated? Going to do an early check out and go somewhere else. Not to mention they price gouge every amenity in the hotel. $10/hr for a blow up tube?! "Fitness center" is a joke and pool/hot tub is full of sand. read more

Upon checking in, the lobby is in disarray with ceiling tiles sinking in and building up mildew. The room; don't even get me started I've got 10+ pictures of sh*t all over the room to include a stained mattress. Absolute sh*thole. read more

I wish I read these reviews before. The smell was terrible but not having operable elevators was the worse! We were stuck in the elevator for almost 15 mins. It felt as the elevator was going to drop since it kept making rough stops going up. We couldn't push any button from the inside. Luckily someone pushed the button from the other side so it finally opened. We notified the workers and all they said was someone was fixing it but NO SIGN on the door. We had to take the stairs the remainder of the trip. The stairs are even worse than the hotel so you can imagine how terrible that smell was. Every-time we saw a family waiting on the elevator, we told them the situation since they still NEVER put a sign up. Mind you, the other elevator had a sign too. So no operating elevators at all. read more

This is the worst hotel I've ever attempted to stay in. I took my family for a mini vacation. We were in the room no more than 15 mins before I had already made another reservation at a different hotel. The room was dirty, there were holes in the walls, dents in the mini fridge, the ac did not work properly, I had been given a connecting room when I did not request a connecting room,and the door was was thick with filth. DO NOT even attempt to stay here. Every website has great pictures of the hotel but trust the reviews you see here. The pictures here do not even show just how completely abysmal this "hotel" is. I wish I could give this zero stars. I hate complaining online but made a Yelp account *just* so I could post about this. Terrible terrible terrible. read more

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Disappointing is the best word I can use to describe the experience. The check in process was uncomfortable. We had an employee trainee that was unprofessional and in need of more training to say the least. The room had a damp dingy smell to it. The tiki bar is currently under remodeling as of JUN21. Hopefully this hotel can start to turn it around in the next year. Would recommend looking into other places to stay read more

None if I could that's how bad it was ... I brought my daughters and my friends to stay at this hotel which shouldn't even classify itself as a hotel it's literally a motel the room was disgusting with a horrible odor I paid for a beach front room the walkway was disgusting the beach was disgusting the management sucks I literally found dead cockroaches in my room and my one year-old picked it up ! I went to get a full refund not even staying in a room for 30 minutes they refused to give it to me and gave me a $32 credit the worst experience ever I don't ever recommend anyone to have to ever go through this.. I checked out am am totally disgusted and totally pissed off over the customer service read more

This hotel is a safety and health hazard 1) They have uneven steps leading down into the beach area . I fell down a staircase that was 8 feet from the ground. I had bruised ribs, bumps, bruises, scrapes and a head injury. I filed an incident report and was told "yeah, that's happened to several people" . I don't think an elderly person or a child would have been so lucky. I don't want this to happen to anyone else . 2) Filthy rooms, hallways, and elevators 3) unlocked back and side doors 4) Smells like there is a gas leak read more

Just location is great . Very poor service at all !!! Very old rooms , in my room AC did not working And they didn't change my room! read more

Absolutely the worst hotel I've stayed at. First the water in the tub wouldn't drain down. Second someone grabbing at my door trying to come in. Third people running up and down the hallway due mind you the inch gap at the bottom of the door. Forth the rude front desk guy the worst attitude ever I do not recommend staying here it is a old out of date hotel read more

If I can give them a negative star I would have, dirty linen, squeaky beds, dirty bathrooms, bed bugs for sure, no AC . We were sweating in the room. And with all that they say is renovated!!!! Make sure to take a tour before booking a room read more

For the money spent on a room like this, you're better off spending a little more and staying somewhere worth it. Rooms are cleaned poorly, especially noticeable when you have a crawling baby. Smells terrible, and the "private" beach is full of trash and smells like a sewer. read more

The customer service was unpleasant. They have you pre check in but they don't give you your keys until the time so when you return for keys they have you wait in the hour wait line as others register. They have no ability to manage long lines. They should have guests who pre checked in being handled in a separate line and others in another. Horrible time management skills. The staff seem miserable and take it out on guests. THEN after an hour wait just to get my hotel keys I get to the room and it's filthy. No soap and no AC!! It was so humid and awful. I then went to call front desk but no one answered. I then decided to go down and AGAIN they would not assist me and told me to go stand in the long line. It took over 2 hours just for the front desk to be told I needed towels and soap and there is no working AC. Just insane. No vacation at all. They did accommodate the no AC hours later because every guest was complaining. But I paid for a two bed and they could only move us to a one bed. The elevators are horrid. They either don't work or they are scary door hardly shutting. I was worn out just staying here with all the issues. Mind you this place isn't cheap. They charge for parking but allow anyone to park so that was a waste of money for many of us guests because no place to park. They charge for breakfast and the lady at the front desk stated it was a really big option breakfast and delicious. I went down and they were charging 15.00 a plate and it was stale bread, soggy sausage, nothing about that breakfast was worth 15.00. The halls smell like weed, trash all over, clowns were throwing beer bottles everywhere. Just awful. I decided to check out a day early and guess what they had me standing in a line for 40 mins before I decided to just leave. This place is overpriced. Not worth the money and the customer service is horrible. read more

Front staff were friendly. The rest are in a hurry to close everything down. Bar closed hours early. Closed the pool down at 11. We're told we could sit in the game room area until another staff member decided he didn't want us sitting there anymore. Fairly disappointed as we weren't being loud or unruly at all. Meanwhile they were hosting the Tejano democratic party who were blaring Tejano music drinking and having a good time. Personally didn't have a problem with them doing there thing, but to have staff run us out of our area for no reason after paying good money to stay, will definitely be staying somewhere else next time. Oh and towels didn't looked like they had been washed in our room. read more

Absolutely not worth the $169/night my family paid for last night. Here are the pros and cons: Pros: -Location is right on the beach -Vending drink machines on each floor -Dogs allowed (this could also be a con because of all the dog poop everywhere on the property) -Decent mattress Cons: -Mildew on walls/ceiling and around A/C vents -Staff at front desk was very unfriendly -Entire hotel/rooms smelled of chlorine from the indoor pool which had so many kids in it at all hours of the day -Suspicious stains on curtains, bedding, and on chairs -Hotel card keys often got deactivated by my phone and other credit cards which proved to be a hassle -Toilet seat needed to be severely replaced because it had chips and rust on it -Hardly any parking because the entire lot is also public beach parking -No safe, no refrigerator, and thermostat was old and outdated -Housekeeping knocked and automatically walked in without any notice -Had to switch rooms because the door key wouldn't work TWICE on the first room, front desk was unapologetic I would recommend the Omni which is about a mile from this hotel. My brother and his fiancée stayed there and everything there was 10 times nicer. Plus occasionally they post deals for $99/night.. read more

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If I could leave zero stars, I would've. Absolutely horrible customer service!! We stayed 4 nights, housekeeping does not come, even after requesting it SIX times! The floors are covered in sand/dirt, trash is not emptied, towels aren't replenished, toilet paper & tissues aren't replenished, the bathtub doesn't drain & the front desk employees couldn't care less!! Each time I complained I was told they'd send someone, it never happened! The general manager is a lazy liar who takes no responsibility. The "breakfast buffet" is an absolute joke! Save your money & find a better hotel! read more

My friend and I stayed here during Memorial Day weekend. I picked this hotel for several reasons--they accepted pets for a $20 fee (I brought my 2 little dogs) and they were on the beach. Our room was standard and clean. I've heard the rooms facing the beach more worn out than ones that arent, but in any case, we didnt get a beach room so maybe it was nicer than I had expected. The beds were comfy and I slept like a rock each night. There were a lot of families with kids there, but I didnt find the place super noisy. The beach behind the hotel gets dirty by the end of the day--the best time to go is in the morning after they clean it up. When we went to check it out at 6pm, there were TONS of jellyfish washed up ashore so just be mindful of that. The sand has a lot of broken shells so I kept my flip flops on the entire time. We spent most of our beach time at North Padre Island where the sand is smooth and fine, but we did take advantage of jetski rentals and banana boat rides that are offered behind the hotel beach. They also have beach chair/umbrella rentals, kayak rentals, and a trampoline to jump on. Overall, a nice visit. I'd come back again! read more

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There is no AC, no hot water or water pressure. There is no free parking unless you want to park at the next-door hotel that's under construction taking a chance on your vehicle getting damaged. I paid for six nights and left after two because I could not take it there anymore. Horrible place do not waste your money there or your vacation I threw away over $1000 on the worst hotel I've ever been at. First room had no AC and my wife and I sweated all night. They moved us to a different room that had no water pressure or hot water and no phone whatsoever. They moved us into the third room which did have good AC, but no king size bed like we wanted and just two doubles so me and the wife cannot sleep together. Go out in the morning and we have a ticket on the car from the establishment stating that we have not paid for parking. That was my last straw and and we just checked out and came back home. We will take the loss on the money oh, and I forgot to mention they double bill us on the deposit. Run from this place. read more

This trip was perfect. We booked a Cabana Room overlooking the bay. It was clean and the A/C worked great. We meandered to the beach bar and watched the waves, the birds and the ships. Afterwards we took advantage of the concierge service to dinner. The bed was oh so comfortable and cozy. Coffee service provided in the room made for a perfect morning sitting on the patio watching the sun rise. The staff is friendly and accommodating. This is a hidden gem and we are already planning our next get away before the tourist season. read more

I visited Corpus Christi Thursday through Sunday morning and stayed in this hotel. It DOES look much nicer online, I will say that. But, there were other factors to consider while staying here: This hotel is a bit older. The website can be misleading. However, our room was clean and we had a nice view facing downtown Corpus and the water. There was a microwave, mini fridge, and single serve coffee maker in the room, so you can take your own groceries and snacks. This was incredibly convenient for us. There is also a shuttle that will take you to and from the airport between 7am and 11pm. The shuttle drivers and staff were very kind and friendly. With that being said, the hotel itself isn't four star, but the service and locale was more than decent and for the price (unless there is someplace cheaper in this area?) I would stay here again. read more

Emerald Beach Hotel - From the 7th floor. - Hotels Near Me - Corpus Christi, Texas

The negative reviews surprise me. I stayed here with my son on a weekday last week and we had a lovely time. No, it's not a brand new hotel and certain things have a little age. But our standard room on the 7th floor was clean as a whistle with a partial beach view and very comfortable beds. The huge pool and spa were a hit with my son and the beach access cannot be beat! It's let March but we practically had the beach to ourselves. We didn't use room service or restaurants so I cannot speak to those. A good value for a beachside hotel. We would definitely return! read more

Emerald Beach Hotel - Our view from the 7th floor - Hotels Near Me - Corpus Christi, Texas

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TALK ABOUT A HELL HOTEL!! please do not come here. we came here for 2 nights, we asked for a room with a beach side view and one close to ground floor bc my mother in law can't walk that well bc she recently got surgery. We also asked for rooms with queen size beds, not only did we NOT get a room close to the ground or a room close to the ocean we gotta room on the 5th floor. When we walked into our room there was ROACHES, the floor was all covered in hair crumbs sand and other junk the bathroom shower floor feels ROTTED! The beds were two small for us to even sleep on they were not queen size beds but twins! The beach is FULL OF TRASH they don't clean it even tho it's a "private" beach! ppl are able to walk in and out of hotel NO SECURITY what so ever. There was tons of ppl eating inside the pool, pizza, watermelon, ice cream u name it. Ppl were also rinsing their towels off in the pool like it's a laundry mat or something. My brother in law has epilepsy and has siezures when it's to hot so we were hoping that uk the ac would at least be cool enough for him in the room we were WRONG yet again. It was too hot in the rooms to even sleep, the ac was low as it can go and it's still hot as hell in the the rooms! i would also like to point out that there was blood spatter on our lamp Shades! DO NOT EVER COME TO THIS PLACE!! HELL HOTEL! read more

I've been staying here for about 13 years. In many ways, I thought the current management staff did a better job than when Holiday Inn owned it. Let's be real here: this is not a luxury resort hotel. If that is what you are looking for, save yourself a snarky Yelp review and move along. What you get here is a classic Corpus Christi hotel that has been around forever. It has a certain charm. From what I saw this last go around the property has been well maintained and updated. If you are on vacation with the kids and want to log some beach time, this place is excellent. Area restaurants are very close by, however the hotel has a full service restaurant with very low prices. If you're a traveling business man and enjoy a nice drink you've got two bars to choose from. Kokomo's on the beach is a nice place to watch the waves roll in. The bar in the lobby has a nice, more upscale feeling. Front desk staff was great, the rooms were clean, had no trouble with elevators. No bugs. As far as the clientele, well, it's a family hotel. Expect families. I was a little afraid of kids running all over all night but it was quiet. If you're laid back and looking for a good time, stay here. It is not just a hole in the wall. If your tastes require something a little more upscale and fancy, you'd best move along. But I will definitely come back. read more

Emerald Beach Hotel - View from 6th floor - Hotels Near Me - Corpus Christi, Texas

Well now that summer is here there has been a few changes added to there events on Friday they had live music from 1-6 then they had a Kiddie movie shown at the indoor pool area while the bar outside was alive and kicking. Saturdays they have live music from 1-6 then they convert to Karaoke and let me tell you with the Kokomos Bar next to you and over looking the water it can't get any better than that, pretty good turn out to the Karaoke. read more

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This is my first ever yelp review. We just left this hotel a day early, as we were so uncomfortable with how dirty and neglected the rooms were. It was a great location, and the staff were all very kind. However, the floors were covered in some sort of oily residue, there was mold and broken fixtures in the bathroom, some of the furniture was broken and the shower curtain was quite soiled. read more