Ok experience at this Hampton in. Clean room although some of the furniture was a little beat up…read more Not all of the lighting was operational and when I plugged my phone into the outlet by the desk, the desk light would go out. Daily housekeeping service was a big plus, well maintained breakfast area, and coffee service maintained all day.

While the lobby is nice, clean, & newer rooms hotel room floor was grossly dirty/stained, bed and…read morefurniture outdated, TV was small and poor quality, bed was uncomfortable. Basic amenities like a toothbrush if you forget yours are not available. Breakfast was decent but cost $14 with only $10 credit for diamond. Diamond should have free breakfast. Since Covid Hilton gives credit of basic breakfast price for those who want to use it to eat dinner, have a drink if there is a bar, or from the pantry. All Hilton properties I've stayed have given a credit for at least the lowest breakfast items. Here the credit doesn't cover basic breakfast and can't be used towards dinner.

Very clean property. Staff is professional and friendly. Complimentary breakfast is very good and…read moreplenty of options. The rooms are spacious and very well thought detailed. Hooks in the hallway and bathroom a plus. Only thing strange was the placement of the hand soap container which was on the wall 3 feet away from the sink. Highly recommend this property.

Great Value. Older Hotel. Your end table does not have usb chargers so bring a cube etc. we had the…read moreking suite with a sleeper sofa min fridge and microwave. The refrigerator was making a weird sighing sound. Too weird. We are staying two nights. Good location too. There is a movie theater and a famous Dave's.

Very nice and clean. Nice size rooms. The soap supplied was tiny. No shampoo. Otherwise a good stay.read more

For a cheap motel u can rent by the hour, rooms were clean. We got a fancy room with many mirrors…read moreand a romance novel painting on the wall. Lol. I would've given it 2 stars except they had a "boil water before you drink it"note inside the room...

I was disappointed with my stay overall. Upon arrival, I noticed the mini fridge cabinet door was…read morecracked, there were multiple black hairs on the bed sheets, one of the nightstands was completely empty with no lamp or alarm clock, and the bathroom was missing a makeup mirror that other rooms in our group had. The biggest issue was the bathroom. The toilet clogged or struggled every single time it was flushed. The TV also had a distorted, blurry picture that constantly buffered. It's a very outdated TV. Broken remote, and there are limited channels. No option to use any streaming apps. While the air conditioner cooled the room well, it had bright red and blue flashing lights that blinked throughout the night. I reached out after receiving a text from the hotel asking how everything was. The staff member responded promptly, apologized, and said they would have the issues resolved by the end of the day, which I appreciated. Unfortunately, when I returned to my room that evening, the only change that had been made was that a lamp had been added to the empty nightstand. The room had not been cleaned, the sheets with the hairs had not been changed, the toilet still had the same flushing problem, and the other maintenance issues remained. While I appreciate the courteous response from the staff, I was disappointed that so little was actually addressed after reporting multiple cleanliness and maintenance concerns. I expected much better follow-through, especially since I was staying a second night.

Customer services was terrible. Kindness and a good…read moreattitude goes a long way. When you have issues with stuff in your room, there should not be a problem with it being address.

Due to a late flight cancellation I booked this last minute. Every staff member I encountered was…read morehelpful and friendly. Did not eat at restaurant but bar food was good...the chili was outstanding!!!

It's been a beautiful weekend. The weather has improved since my check-in and I'm taking in the…read moreview of the golf course. The spa and pool could be a option to many but, I'm bar side smoking and enjoying the breeze

Two words: BED BUGS I will never stay here again. A friend…read morearranged this stay for us so we didn't check the reviews.

This place sucks especially the supervisor manager Aksha she needs socializing skills with people…read more. I will never go here or recommend anyone here.. Never got my incidentals back.. I was in a ice box room for days nobody seemed to care i told them about it no one did anything about it.. In room for 3 days no heat . Day i was finally moved and I saw a roach crawling on the floor. I will be posting more if I don't get an explanation quick. I've already sent a complaint haven't heard anything yet going to do it again...

I don't know if I will return to this hotel from outside it looks brand new. Rooms needs major…read moreupgrade. For 2 days my AC was broken thought it was hot outside that's why ac is not working. But it end up having to fix the ac to make room cool down.

I stay here five days a week for work. Typical hotel BS like those that smoke marijuana and noisy…read moreneighbors but overall good especially for Chicago. Only four stars because the food is terrible and the people that work the Starbucks are not friendly.

Fairfield by Marriott Inn & Suites, in Lombard, Illinois I s located conveniently I located near…read morethe highway, and is surrounded by many other businesses; supermarkets, gas stations, fast food, and shopping. This hotel is also just 20 minutes outside of Chicago. They offer free breakfast with your stay, you get a cute welcome gift when you check in; including chocolate chip cookies. The breakfast changes slightly day to day, but it includes meal options for just about every palette. The rooms are pretty spacious and they are kept in a clean condition. Here are the negative points about this hotel. First, none of the rooms have a microwave. Everyone, is expected to share the microwave that is in the cafeteria area. Not only is it an inconvenience iff you have to warm up food, but not everyone will clean up after themselves. Far too often the microwave was filthy. Second, the customer service was not always friendly or professional. One hotel worker in particular was often extremely rude with customers over the phone and in person. Comments like; " I don't care if you're checking out early", or "I'm sorry but we will not be cleaning your room" should not be a part of anyone shop is supposed to be in the customer service/ hospitality industry. Lastly, the rolling blackouts. On several occasions during our stay the hotel lost power temporarily. This may have been attributed to the heavy thunderstorms we experienced in Illinois, but too often the lights would go out and then come back on a few minutes later. Overall, we enjoyed our stay here, but it could have been better. The beds are comfortable enough for a good nights sleep and the hotel is affordable compared to other hotels in the area. We give it a 3 out 5 stars .

Lisa was absolute delight. She had so much going on and treated every customer with the care they…read moredeserved. Excellent employee and truly made Marriott look fantastic. Thank you Lisa for yiur kindness.

Stayed here twice this summer for weddings, and overall, it's a good place to stay…read more There are a couple of lakes out back - ask for a room overlooking them. Otherwise, your view will be of the highway. There are paved walking trails around the lakes, so you can get your miles in and stretch your legs. The rooms have refrigerators, but there are no microwaves. They have a few microwaves available upon request, so ask for one when you check in if you are going to need one. This is a great wedding venue, particularly for Indian weddings, but they also host Western/American weddings. They have both indoor and outdoor spaces, so there are options depending on the weather. Be warned that the hotel is designed around an atrium, so if there is a late night wedding reception, you might hear it in your room. The bar can get CRAZY packed late at night after a wedding reception too. On each of our visits, two weddings were happening at the same time, but they managed it well. Overall, it was a great stay - just make sure you are prepared for some noise if you are staying over a weekend.

I live right by this hotel and have most of my life. I always thought of the Westin - Itasca as a…read morevery nice/upper class hotel. When my AC broke earlier this week, I decided to spend a few nights in a hotel while it got serviced. With the Westin being the closest hotel, I chose it for a little "stay-cation". I checked in later in the day (10pm) and got to my room, which was not really cold. I turned down the thermostat and turned up for the fan speed and nothing got colder. I called the front desk, and they said they would send the maintenance person up. About 10 minutes later, the HVAC man came to my room. He took the unit apart and took out an extremely dirty filter and replaced it with a new one. He told me that was likely the issue, and mentioned that my compressor was cold and working well. But also mentioned that there is only one speed on the AC units in the hotel (low) and the three speeds on the thermostat don't do anything. He left and the AC unit never got any colder. The thermostat said 60°, but I don't believe it ever got below 70°-72°. I called to get my room changed and I was told they were all booked. I stayed for two nights and it was fine. Not really fancy, pretty outdated, and just like many other cheaper hotels in the area. The AC never got colder, if you're someone like me who loves the cold AC of a hotel, this Westin is not for you.

1st impression when we drove up was awful. We felt like we were checking into a flea bag motel…read more Lobby and hallways smelled absolutely terrible. Bathroom was old and fixtures were loose. No water provided by the desk clerk and no water in the vending machine. Our United flight had been cancelled and they offered us this hotel (12 miles away from O'Hare) or two other Wyndham's (20 miles away from O'Hare). So many other hotels they could have offered which are close to O'Hare and are better than 2.7 stars. If we weren't so tired after travelling all day and it was after 1:00am, we would have definitely ran for the hills. Come on Wyndham and United! You put us in a 2.7 star hotel as your restitution for cancelling our flights and then putting us on another flight that we missed our connection? This is so insulting and unacceptable. I'm a Wyndham Platinum Member and will be sending this info to Wyndham corporate. My son and sister are United Silver; the rest of our party are also United Rewards members, we have United/Chase Credit Cards, and fly United quite often as one of hubs is in Newark. I will also be letting United management know that they should not send anyone to that hotel. On the only positive note, the hotel clerk/shuttle driver were nice.

This hotel is spacious and close to O'Hare Airport. They also provide a shuttle that heads to the…read moreairport every 1/2 hour to pick up guests, and will drop you off at the airport with a scheduled drop off appointment. If you need to be picked up, you do first need to call them so they can tell you where to wait for the shuttle. The rooms are nice, quiet, and have a mini fridge and microwave. They also provide shampoo and shower gel in the shower. A complimentary continental breakfast is served every morning until 9:30am. There also have vending machines, but they only take cash. It was actually American Airlines who provided our stay here after our flight got delayed 'til the following day, but under normal circumstances. I would definitely stay here next time we're in Chicago.