I have a delivery business on the east end - I have used this company many times in an emergency - Rich, the owner was quick in dropping what he was doing to go and tow my vehicles to his shop - The down side is his prices were literally highway robbery!! Most recently, the transmission on one of my trucks stopped working in Sag Harbor - He towed it to his shop - His office girl called me and said it needed a new transmission - She said it would be just under $6000 for a transmission - That is INSANE!!! Then she said if I don't do it, Its $350 for the tow, $150 for diagnostics, and 2 hours labor totaling $400 - I WILL NEVER USE THIS COMPANY AGAIN!!!! read more