In the worst week of my life, both of my dogs ended up admitted here for different reasons. The patience, thoroughness, and care of this clinic got us through it. They took every call I made, no matter the hour. They were always patient with my many questions. They sent pictures and updates frequently. Dr. Kim De La Peza is an absolute angel and took such good care of my babies. Though i hope to never need an emergency vet again, I know I can trust them. read more

I am so grateful that there is a 24/7 clinic for my dog. This was my first visit to Emergency Pet Clinic in Temecula. I spent about 3 1/2 hours there on a Sunday, but it was well worth it. They clearly had it posted that you aren't seen in the order you arrive but rather on need of the animal, which I totally understand and agree with. The doctor was very knowledgeable and correctly diagnosed Junior's problem, but he confirmed his suspensions with blood work and x-rays, which I was fine with and agreed to. The doctor provided the perfect medication for Junior (something to ease his pain without over medicating him) and he is feeling like his old self again. My only suggestion would be to have another Vet available to help the wait time. When I arrived just before 10 AM there was only 2 couples there. When I left at 1:45 PM the waiting room was full. Bottom Line: I would highly recommend Valley Pet Clinic to everyone. read more

This was several years ago, so hopefully they've shaped up, but it still bears reviewing now that I've discovered Yelp. I remember it quite clearly, and I know this was the place because it's the only vet I've ever gone to in Temecula (I live in another nearby town currently) and I took down their address at the time. If I could give this place zero stars, I would. I had to bring a cat in critical shape to them once in the middle of the night, and because I didn't have the cold hard cash on hand right then and there (and I was told it HAD to be cash), they wouldn't do anything that could have possibly saved her. She wasn't going to make it through the night without help, so I had to have her put down. Naturally they wanted that cold hard cash in hand before they'd even get started. The vet wouldn't speak to my roommates on the phone, either, simply refused. When I was allowed to go say goodbye, the vet and assistant stood like eight feet away just chatting away with each other. No privacy, no space, not so much as a speck of giving a damn. I went out into the front room and I heard my cat cry out sharply, like in pain. I don't know what that was about, but I've never heard that when I've had to take an animal to be put down, before. They brought her out in a cardboard box before she'd even gone cold, because I didn't have the cold hard cash with which to pay, at that very second, for cremation or generic disposal. So I took my box home, although not before writing down their address. The next morning, my local vet took said box and took care of the body for free. If only they'd been open the night before. read more

We had a very positive experience here. They came recommended by multiple primary vet clinics when we were calling around trying to get my sick dog seen day of. She started vomiting multiple times and had diarrhea for long enough for us to know she needed to be seen asap. However every primary Vet we called was booked out completely for days to weeks. We knew taking her to an emergency vet would cost us more but that didn't change the fact that she absolutely needed care. She was seen by the vet promptly and my boyfriend (who was the one who took her in) was kept regularly updated during her time there. We do not feel we were upsold on anything unnecessary. We opted to have treatments and tests done that made sense and the price, while still a good chunk of change, was nothing that surprised us. We are very happy to know we have this emergency vet as a future option for when the primary vet is booked. read more

I can't thank the staff enough. 2 Sunday's ago my poor cat Clyde was in very bad shape. I rushed him here at 6 in the morning. They did everything they could to save my boy. Unfortunately he could not be saved. They staff was so kind and loving. Today I picked up his ashes. When I got home and opened up the bag there was a beautiful card, a ceramic disc with his paw print a stand with his name on it and his beautiful wooden urn with his name on it. read more

I had to take my 15 yo senior dog to emergency because she had gastrointestinal issues. I liked that they took my dog quickly inside the room meantime they were taking my information so there weren't waste of time that was being escential for my dog by that time. The Dr was very clear in explaining his diagnosis and what should be practiced at that time. The assistant gave me the amount that I would have to pay for the treatment but there was never pressure of any kind. My 4 stars (one less from 5) is because they are pricey. I know they have to charge for their job and professionalism and my dog worth it with no doubt but I believe many people could save their animals if they were a little bit more reacheable. THANKS to all the staff who saved my dog's life. read more

They did was was needed to save my dog. I feel they were expensive but then again a life is priceless so it was worth it. Just a very depressing place to be. One thing I did not like was they were showing hunting shows on the television. So while we were sitting there waiting, my wife and I, there were moose, deer, and other animals being hunted. When I asked for them to change the channel as I did not feel it was appropriate in that type of setting the nurses or front desk people claimed they weren't aware of it and they don't have a remote... needless to say they left it on how it was not even shutting it off. read more

Highly recommend This emergency pet clinic Dr. Bryden is amazing. My dog ACL wound opened up she was able to care for him and close his wound with also giving me so much information in regards to the surgery and the healing process. She has given me more information than my own vet and was very nice to work with I would highly recommend her to anyone. read more

This is absolutely the WORST place I've ever been to in my 22 years of owning pets. I will never come here again not if you paid me to. The workers are so rude and so slow and ignore you! They sit and chat with each other while ignoring you. I was told to bring my dog in at a certain time. It took FIVE HOURS to get my dog back even though all they did was an exam! We waited in our car in the parking lot the whole time. They called me on the phone and asked a lot of questions, then as the hours went by I called and they said that there were two dogs ahead of him, there was an emergency etc etc. I finally got to talk to the Dr and she was very nice. Then it took another hour and a half more?! Why!? I said I just want my dog back. They wouldn't bring him to me even though I had paid CASH at the door right at drop off. They just sat there talking while I stared at them through the window. What were they doing with my dog all this time? Why didn't they call me and say hey we can't see your dog because we have an emergency. Is my dog in a cage? Why is there no update? So so frustrating and I was so worried about my dog. Too long of a story to even tell- I finally got my dog and left. When I got home he was so thirsty and I'm sure they hadn't given him water. This is a very unprofessional place and I would never recommend ever. read more

I am scarred from the inhumanity I experienced from the veterinarian at this pet clinic. My dog was attacked by another dog on Christmas day, and this was the only place open near me. The girls at the desk were very nice and helpful, but once we got in the exam room and then saw the doctor red flags started popping up all over the place. 1. In the exam room, they were advertising their own credit card so you can "give your pet the care they need, and worry about the payment later". 2. The doctor walks in, and my dog growls at her. This was the very first woman in my dog's entire life at whom she has growled. (I know this is somewhat of a superstitious point, but it stands out in my mind none-the-less) 3. The first thing the doctor mentions is that my dog is going to need blood work. 4. Then she mentions that the wound would need a drainage tube; something I expected, but what surprised me was the the doctor said she would probably need 3 drainage tubes. The doctor leaves, and says she'll send in one of the girls with the invoice. I'm not naive, I know what vets and doctors charge on holidays, so I was expecting the invoice to be high.. 5. The invoice was $1279.00. 6. One of the items on the invoice was a charge of $10 per minute for shaving and prepping the are; and they estimated 10 minutes for that. I have never seen anything like that on a vet bill before. 7. And they were going to have to keep her overnight; I've never dropped off a dog at a vet around 2pm for surgery where I couldn't pick my dog up that same day. I have never felt like such an inadequate dog-mother as I did when I had to look at the girl and say "I just can't afford that." I can't make money appear that doesn't exist. So the other option, in fact the ONLY option, was an antibiotic injection, a pain injection, and then a follow up with my own vet the next morning. 8. They took my dog in another room to give her the shots, and this didn't occur to me until later (I was a little devastated from my day), but I have never had a vet take my dog in another room for shots; they have always been able to just perform the injections in front of me, which I prefer because then I know the injections were given. 9. The exam was $79 and each shot (which hopefully were administered) was $50; so with the little service and zero compassion we received our bill was still $179. 10.Guess how much it was for my vet to do EVERYTHING? $212. That's right. More than ONE THOUSAND DOLLARS less. Her surgery was $80, that's how much this ridiculous, heartless vet charged just to look at her. I'm glad I kept my head on straight and decided not to leave my baby with this woman, because I really don't think she would have been in good hands. Please do not support a business that takes advantage of people at their weakest moments. This vet is running nothing short of a scam. And she is a scam-artist. read more

I'm still reeling emotionally from my phone call to this facility late this evening. Our 22 year old pet had passed away and a woman named Alissa answered the phone. Her statements are not verbatim but synopsized from memory. I described everything in detail and asked if, in her experience, do people bring their pet into the emergency room when they pass or do they wait to take them into the clinic the following day. She answered we could bring them in and they'll put him in a freezer, in a very snide and inattentive manner. I asked her again do people usually wait until morning with a pet who has passed or bring him into the clinic. She stated that she didn't know what most people do - She just knows when they bring them in they put 'em in a freezer or we could do that at our house. At one point she started laughing ( no BS-she started laughing) and I asked her if she thought this was funny and she stated that someone in the background was making her laugh. I then stated that we don't want him in a freezer and we'll take him to the clinic early the next morning. She then (very sarcastically) stated for us to have a great evening. I was literally in shock. I said she had to be kidding and she hung up the phone. My wife was a witness to the entire conversation. I'm following up with the manager this week. Alissa should be ashamed and more importantly- she should be unemployed. I suppose people who are ignorant , unprofessional and rude will always be doomed to manning the night shift at a pet hospital that generates a lot of complaints. If you want to be treated unprofessionally and sarcastically this is the place for you. If you want compassion and information you can use-don't come to this place. read more

Really, I want to give this place 5 stars for helping my pup out- and for most of the staff being wonderful, but because of one rude and uninformed staff member, I want to give it 3 stars, so I will compromise and go with 4. Yesterday my dog fell ill to heat stroke, I called and was told to bring the dog in because it might be worst case scenario shock. I get there, and they have me sit and sit and sit. It wasn't until I said something about my dog possibly being in shock that they actually brought my dog back, and then the girl tried to get him to walk. He wasn't going to walk if he was in shock. The doctor came to talk to us and she was very nice and informative, brief, but informative. Once the doctor gave her recommendation the tech or assistant came in to go over prices with us. I noticed a medication on the list that the doctor hadn't gone over with us, Metronidazole- I know my pharmacology so I knew what this was and asked why the dog was going to receive it. I immediately got a dirty look, and I explained, that I wasn't arguing or debating, but just wanting to understand the reasoning- because, well I am paying for it and it is my dog. I have the right to ask. She told me it was to counter act the antiemetic. NO! I'm sorry antibiotics do not counteract antiemetics. Thank You, please let me talk to the doctor for the real reason. So, we never talk to the doctor again, but the same girl comes in and tells me that it's an antibiotic (duh!) and what it was for. Now, we are clear so my husband and I signed the paperwork. While we were waiting to pay, I asked if we would be able to see our dog before we left him overnight- I was snapped at by this woman, and even the other patrons said something to me about it. She was rude, and uncalled for. I just wanted to know if it was possible so I would know if I should wait around or just go home and get some sleep. Honestly, the rest of the staff was wonderful, but this one woman really made my experience worse. I was already stressed, and concerned about my dogs well being and then she was treating me like I was an inconvenience to her. I understand the ER gets busy on a Sunday evening, but that's no reason to be rude to me. I should have said something, but I had more important things on my mind- like my dog. Honestly, if there was another emergency vet around, I wouldn't go back here again because of that woman. However, they are the only one near me, and hopefully I will never need to go to an emergency vet again, but if I do, I'd be happy if she wasn't working that day. read more

We knew when we came in that we were looking at a grim outcome. Our pup had cancer and he went downhill fast. We brought him in and the nurses were very soft and caring. When the Vet came in he sat on the floor with my sweet boy and carefully examined him while he listened to us explain his history. He made us feel that we were making the right decisions all along for him and we came at a perfect time. We cant thank them enough for the care they gave him and respect they gave us. We know night clinics are expensive. As I think they should be. The hours these nurses and vets work are hours that most of us are home. I am thankful that they were there for my pup when he needed them most. That being said, the cost wasn't near what we thought it would be. read more

If I could do minus I would worst veterinary service ever first they won't let you in second the doctor is a joke my dog hadn't eaten in 2 days his belly is hard as rock and he had the gall to say it was from licking his man parts really I have never seen him lick his penis 500 $for an xray 350 for an office visit 70$ for 7 pills and supposedly they did extensive blood work I don't think they did anything except bill me read more

Very quick and efficient service. Getting here early made a difference. Gunner was treated very kindly and the staff was kind and curious. The Vet confirmed our suspicions and gave us very reasonable options for Gunner's care. I would recommend anytime for emergency care. read more

Emergency Pet Intensive Care - Getting checked in. - Emergency Pet Hospital Near Me - Temecula, California

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I brought my dog rosa barks in to be examined on a sunday and I was so happy with the caring staff and doctor. Richard even carried her out to the car for me because i had recently had neck surgery A+ and 5 stars to them all read more

They showed so much love, compassion and respect to me while I had to lay my 16 year dog down. They made one of the most difficult moments in my life bearable. read more

I'm so thankful for this place. On a Sunday night, my dog somehow discovered chocolate truffles and we found him enjoying his discovery, licking the wrapper clean. We were able to be seen right away and they gave my dog a shot that made him throw up all the chocolate. Turns out no traces of chocolate could be found and he may have just found a wrapper. Prices are actually very affordable. I was expecting to have to pay much, much more! Thanks for helping my little boy! read more

Don't try and call. Didn't answer any questions, only advice was "we're still open." Probably best to just show up to the clinic. They showed no sign about carrying for my pet over the phone, I ended up going with Lake Elsinore Animal Hospital. E.P.C. is no help over the phone even though their website states: "All of our doctors and technicians are highly trained and have a special interest in emergency veterinary medicine. Our experienced staff is available to assist you and welcome any questions concerning your pet's health. Please call us at 951-695-5044 at the first sign of an emergency situation with your pet." read more

If your dog or pet is dying and you don't have any other choice but to go here than go to this vet immediately. Read the reviews and you will understand why this place is so poorly rated. Unless you have a bunch of time and money to waste I would go somewhere else. This place will save your pet , no doubt about that. They will also charge you beyond top dollar for everything. After looking up how much the medicine for my dog cost, I was astounded that a $10-$25 medication is being sold for hundreds more. As my dog was dying of parvo , I waited 3hrs just to get a quote. Before they stabilized him or made any efforts to make him feel less miserable, they had to make sure that I had my $1650 paid upfront. An 8 min parvo test took over 30 min to get the results. So we paid $1650 that was supposed to cover 24hrs of treatment. Only 14 hrs later they called to tell us that we used up the $1650 and that they needed more cash. After reviewing the bill we noticed that they missed 3 treatments and that we did not run out of our allotted time or money. We made effort at that time to move our poor boy to another emergency vet the Escondido urgent vet care. There the cost was 1/3 of the cost. There the dog was stabilized within minutes , before money was discussed. There service was a 5 star experience. What the vet in Temecula forgot is how to offer top notch service at a good value. When your vet only cares about the almighty $$$$$ more than anything else than it's time to find a new vet. read more

Emergency Pet Intensive Care - One sick dog, had to wait 3hrs just to be seen in an empty emergency vet room. Sad way to conduct your business. - Emergency Pet Hospital Near Me - Temecula, California

So at 4 o'clock in the morning my dog started to have what looked to be a seizure, so we brought him into the emergency vet where the tech at the front was extremely nice and very helpful. She came and got my dog no problem and said he was going to receive a catheter and some sedatives to have him relax. After 20 minutes I got a phone call from the veterinarian saying my baby had "major neurological damage" and that my best bet would be to euthanize him. Needless to say I was devastated, going from a dog that has had no prior medical conditions to this, came as quite a shock. I was told I "had time to make a decision" so they allowed us into a room where we sat with my dog for about an hour and a half. After that time he started to show signs of improvement so I asked the tech in the lobby to see if the vet would come and re-examine him. She would not. She proceeded to call my cell phone and tell me that my dog was "suffering" and that I COULD NOT take him home and even if I did want to pursue further testing that THEY will transport him to get an MRI which will cost over $4000. The vet was so unbelievably rude and had ZERO bedside manner considering she had just given me the most horrible news and advising me to end the life of my 10 year companion. Against this heartless vets INCESSANT advice, we chose to take my baby home and followed up the very next day with a neurologist in Orange County. After a thorough examination and testing, the OC vet tells us, we totally made the right choice by not MURDERING my dog. His condition was diagnosed and he is currently happy and as healthy as can be. It makes me wonder how many animals have been NEEDLESSLY euthanized by the negligence and unwillingness to give proper care. If this post saves the life of at least ones person beloved pet, then I will be happy. Please think twice about bringing your animal here in an emergency situation. read more

There were a few hiccups with the receptionist but Dr Stryker and the Hispanic lady wearing glasses from the IPU team made my horrible day go smoothly. I brought my 15 year old Chihuahua in because she was very ill. I ended up having to put her to rest and I was so heartbroken. Dr Stryker was so nice and professional and I couldn't thank you more for helping me get through this. I will also recommend you and not the horrible CVS Emergency clinic. EPC is the best read more

It was after hours of any vet to be opened. We call this place. Our sweet Sophie girl had cancer and we knew it was her time to cross the rainbow! They we so compassionate, caring, patient. Made this sad situation a little brighter. Thank you to the staff! read more

The staff at this location are great! I HIGHLY suggest to the owner to have more than one vet working. Considering emergencies can come In at any time. Which makes the wait longer for everyone else. Kind of on the steep side in pricing but definitely a lot better than CVS emergency animal clinic. Just for testing on my cat was over 1,000. That was without treatment and diagnosis. read more

I was a little nervous about bringing my dog Princess because of some of the reviews I read, but that has now been put to rest because of the wonderful treatment we have received. We were treated very well and were bestowed much compassion. My dog is my child and I am appreciative of the great treatment we received. read more

Very caring Vet! Very different to make the decision to put down mans best friend but they made it as good as possible. read more

Emergency Pet Intensive Care - Emergency Pet Hospital Near Me - Temecula, California

This is our go to facility if our animal needs help in the middle of the night. They have always helped us quickly and had our pets best interest. I want to especially thank DR. Fang he is an amazing vet and is extremely supportive and understanding and knowledgeable especially when it becomes that "time" for a loved pet. Thank you to the staff as well for helping our Lil "Chili" join his sisters in heaven, our family is very great ful for your kindness and understanding! read more

The staff here are super friendly and helpful. When my Tank got hurt they took very good care of him. He has made a full recovery and I appreciate their patience with all my calls. Thank you for everything. If there ever is an emergency again I will come back here. read more

Every person we came in contact with at the clinic was compassionate, respectful and caring when we took Daisy, our 16 year old baby to go to her final resting place. They gave us all the time we needed to say goodbye. read more

I am very happy with the care we got for our cat. I had called about my cat having a FUO and they said to bring him in immediately. They took him as soon as we walked in, was examined and prepped for emergency surgery. After filling out all the paperwork, the doctor explained everything in detail and answered all questions very patiently. He had to stay at the clinic for two nights and we were kept up to date on his well being. I still called several times a day to check up on him, even as late as midnight, and always got an update on how he is doing. I would recommend this place to anybody. I watched other people come in and everybody was treated well. Yes, it is very expensive but I would assume so is any other emergency clinic, surgery and two nights stay. I am happy we chose this place. read more

I had to rush my shepherd into Emergency Pet Clinic after he was bit by a rattlesnake. It was very stressful and I wasnt sure if he was going to make it but he was quickly seen by Dr Saaimon. He put all of my worries to rest and was very complete with explaining everything.  The entire staff was great and I am so thankfull for their care!! read more

Everytime we've had to come here for our dogs, the staff has been super polite, helpful, and kind. Today our little Quincy needs some attention...and maybe a shot to settle his stomach. As usual, it is first come, first served and we were seen in order in a reasonable amount of time. We are so grateful for this clinic which covers the non-regular hours of our regular vet. read more

Emergency Pet Intensive Care - Laying down...waiting for the doctor. - Emergency Pet Hospital Near Me - Temecula, California

Had a late night emergency for my dog and the lady said there was one person ahead of me and put me on hold. Stayed on hold for 45 minutes and they never picked back up. I called back and the receptionist was very rude. They don't care about your pet, just how much money you can give them. I'm sure hundreds of pets suffer more every year because of their unprofessional work. Absolutely disgusting. read more

Pros: Staff appears pleasant. Cons: I called in ahead of time and told them my dog had something stuck in her throat. I repeated the complaint when checking in with the vet tech. They took my dog in and weighed her/took her temperature. Cha Ching - they charged me almost $90 for that. Then they informed me the dog would have to be sedated before they could check her mouth for foxtails and that their Scope was broken!! So if the lodged object was further down, they would have to refer us to another hospital. They couldn't have told me this BEFORE I waited two hours in my car and paid $90 for her temperature & weight!?! Didn't want to put her through two sedations in one day so just went to the other hospital that had all the working equipment they needed. And good thing I did. I was very disappointed that EPC wasted hours of my time (and delayed treatment for my poor suffering dog) AND charged me for it. Won't go back there. read more

I can't say anything as to the quality of the actual care this team gives-my pet never got the opportunity to be cared for by them. This review is based solely on the initial phone call. Our little girl was in the final stages of congestive heart failure-rapid, shallow breaths in need of medical relief so as not to prolong her suffering. Drove down to Emergency Pet Clinic of Temecula as it was recommended by her Vet in the event that her health took a bad turn while they were not available. 8:30 Friday night we drove down there, sign on the door says to park in your car and call them. There was one car besides us in the car waiting area. A young lady answered the phone. My suggestion is when a pet parent calls trying to explain through tears what is wrong with their pet and has difficulty maintain their composure, you do not break the silence by asking "Do you have a question?!" Then when you inform them that you are at capacity and to call back after midnight, maybe it would be nice to offer alternative locations to get help for their pet instead of waiting for the distraught pet parent to ask "what can I do in the meantime?" and then saying my only option is to wait after midnight to call back. Then when you say you will email a list of alternative locations (because I had to ask what options do I have), do not wait 20 minutes to email it. I'm sure it is challenging day after to day to keep the pace you do, meet the needs asked of you from your community but that is your business-it's what you do. I understand emergencies are unpredictable and there surely is not enough time for everyone. But as it must happen quite frequently, perhaps a well prepared phone script would be handy such as "I'm sorry we are at capacity. If you feel your pet can wait, try calling us after midnight to see if there is a change in our schedule. If not, please provide me with your email address and I will send you a list of other possible pet providers." And then please send it or have a print out handy to provide those in need of urgent care. The good news is we were able (on our own) to find another team who also happened to be at capacity but had room for critical patients. Less than 40 minutes later, our little girl was evaluated, diagnosis confirmed and peacefully gone. I'm grateful that you are open, available and you certainly do care for our community furry babies in need, but needless to say there is certainly room for improvement. Please do better for all-those you can and cannot care for. read more

My cat was 17 and had multiple problems. The vet, Dr. Pace, was very concerned about him. His regular vet did not offer 24-hour care so suggested bringing him here. They called me every day, or when I called them, they put the vet on the line within a few minutes. I had to put $3500 on a credit card. After 3 days, I went to see him and the vet and I agreed to bring him home. They put a large part of the the money back on the card. Unfortunately, there really wasn't much we could do, he didn't want to eat or drink and was getting weaker; I had to put him down, but I didn't drive the 30 miles to have them do it. I feel that the clinic personnel really care about the animals. They seemed to take a personal interest in the pet. They were also concerned about the human. The clinic was always there for questions or whatever needs were required. read more

When my dog was poisoned, I didn't know what to do. It was 10:30 pm on a Sunday night. The Epic Doctors at the Emergency Pet Clinic of Temecula did know what to do. And the wonderful staff knew what to say and how to say it. Together they make an outstanding team that will care for your emergency and bring you resolve at a time when you need it most. Quite often vets get accused of taking advantage or preying on people's emotions. There is none of that going on here, and here is why. They did a high and low bid after they determined what was going to be needed before they did anything but only after they stabilized my puppy. Mine was $1200 low and $1800 for the high. As it turned out, they did not even charge me half of the LOW bid! One last thing, you will be waiting out in your car for some time. And they are caring for our beloved pets, who for one reason or another are in trouble. And also, there are others before us. We don't want anyone doing a rush job, right? So, be patient and rest assured that your getting the best possible team of experts to pull your pet through. They really are Epic! P Schoch read more

Dr. Belinda Tedder is the absolute best!! If she had her own practice, she would be my new vet. I thought my dog had a stroke (she couldn't walk and was throwing up) and I was sitting on the floor holding my dog crying in the vet office. Luckily it was just vestibular disease which was treated and she is fine now, but at the time I didn't know that. Dr. Tedder was so compassionate, she had amazing bedside manner and I truly felt she had my dog's best interest at heart. She quickly came up with a treatment plan and was super knowledgeable and helpful. Highly recommend!! read more

Staff is incredibly friendly and they were very accommodating when my dog was sick. However the prices here are about three times the price at any other emergency vet. read more

My 4 month old Scottish Fold kitten died, but I'm still giving them 5 stars. Dr Montoya was very open and communicative. From day one of Fannys hospitalization she was very forward and told me she was extremely concerned for Fanny. She tried so hard to save my baby. She ran every test imaginable and by the time she realized it was some advanced brain disease she called me with possible neurologists places I could transfer my Fanny to. Even though it was covid they let me go in and say my good byes to her. They were so sweet and understanding about how incredibly hard it was for me. If you want your pet in the best of hands I highly recommend this place. read more