Terrible owners! Just rude. I witnessed the owner yelling at kids worse than I would yell at my own! This is not a Family friendly establishment! I would never go back there. She was even criticizing a boy because he had a local town team sweatshirt on! I just hope that group of boys went home and told their parents what happened! I would never step foot in that place again. read more

Was very disappointed at being charged for a credit card fee, Which was excessive and not being told before giving us an opportunity to pay in cash. read more

Decor: old school DQ. Not like the modern updated sleek DQs. 3 stars Service: young high school type staff. Plenty Capable of serving up soft serve. 3 stars Food: typical DQ quality ice cream. Definitely a good place to get your ice cream fix. 2.5 stars what can I say it's not a homemade ice cream type creamery, but tasty. Don't get me wrong this place gets slammed during the summer. With families and kids chilling outside together enjoying their sundays read more

Very disappointed today was supposed to be free ice cream day due to the first day of Spring. Upon going to Emerson Dairy Queen, we were told they do not honor that deal!!:*( very poor business. It is the point of the thing! What would it take to give back one day to the community. I for one will not be returning as the warmer weather approaches. read more

Sorry to see this land mark go down hill, we had so much fun back in my high school days, all we had was fast cars, girls and this place. Terrible service, nothing seems fresh. read more

love that the dining room is open for guests!

No wonder this place has a crappy rating. Brought a 4 and 2 year old here for ice cream and two girls behind the counter seemed like they had attitudes and didn't want to be there. It's not even 12:30 in the afternoon. Then they didn't even have a kids cup where another Dairy Queen trip for two kids was less than $4. This trip was $7.45. I've been to DQ about 5 times with my kids. This one was bad enough to warrant a bad review. Ice cream trips with kids should be fun. If your not into giving families a fun and pleasant ice cream trip -go sell something else. Leave fun stuff to people who like to have fun... read more

I just had an ice cream cake made by Allison and it was simply amazing I haven't had one this good in a very long time. Highly recommend this Dairy Queen as they are the best. read more

Thieves. Lmao. Omg. I spent 58 bucks on an order of 5 blizzards a box of dilly bars and after basically none of it showed up ( I got a butterscotch bar). I called them where first they denied that I had ordered. Lol and then the guy said oh did you order 5 blizzards? I said yes and he then said. Oh I don't see that and then hung up. I got a refund from Uber eats but shameful way of working read more

The best Dairy Queen in the area and better then most I've been too, in my opinion. They offer soft and hard ice cream options, they have specialty trees and cakes you can Oder for special occasions. There are some outdoor seats but this is not an eat in Dairy Queen. On a hot day or night expect long lines but after you order you think, now that was worth the wait! Btw, if you order ice cream in a quart to go, you won't believe how cheap it is no how much they pack into those containers. read more

The best Dairy Queen in the area, in my opinion. I've gone out of my way to head here when I'm in the area. Ice cream seems to be the freshest tasting, especially the shakes. Am not aware of any other ones in the area that also sell hot dogs (have not had one yet)...then again, it's not the reason one would go to Dairy Queen :) One of my visits was during an unusually warm fall night with a long line, but they did a good job of keeping it moving. The young ladies that are usually there are friendly with customers and do a great job. read more

Ordered 4 blizzards tonight and they were essentially ice cream with no candy. Service was getting better , I guess not. Frustrated

Wellllll where do I start. Came here with two friends for an after dinner treat. For some reason the outside window wasn't open and there was a line of people out the door, across the parking lot preventing us from pulling in to park. Our cashier was less than enthusiastic to take our order, when I asked her could I make my blizzard royal she said "what do you want".. ok thanks for the hospitality after she took the rest of our order, 2 mediums and a small, we waited for five minutes, til she came back & told me she didn't have the candies that go in my blizzard &she would just use pb cups instead. I agreed. When we got our order there was 3 mediums, which I was charged for even though we ordered a small. Plus this dq does not serve the upside down blizzards which just gives them an excuse to serve you half melted blizzards that you have to bring home & put in the freezer. I'll go to the Park Ridge or Montvale one next time. Oh, and my friend got a tick last time we were here so watch out for that too read more

Emerson Dairy Queen - Ice Cream & Frozen Yogurt Near Me - Emerson, New Jersey

I ordered an ice cream for Father's Day. Everyone complimented on how good the cake was. I have tried their blizzards, sundaes and ice cream cone. I have no complaint. The new owners have turn this establishment around for the better. read more

best blizzards in the area, they never fail the upside down test. the lines move quick and the staff is very polite and congenial ! read more

Sorry to see this DQ has changed owners. I've been going there since my college boys were playing t-ball. The service has been horrible the last 3 times. Slow, wrong orders and tonight they couldn't figure out how to fill the chocolate ice cream machine. Not to mention my malt has no malt. At least there's a Baskin/Robbins on the other side of town- read more

Why is this Dairy Queen so much more expensive then the others in the area? A small 1 topping ice cream is a "sundae" here and more then $1 more then Washington township or Montvale. The service was also incredibly slow and they assumed the change (coins) that I was given from my incredibly overpriced ice cream would go directly into their "college fund jar." Overall an annoying experience. read more

I ordered a treat which should have come with a big brownie but was substituted with brownie chunks. The unacceptable part is that they did not tell me this before and after serving me the ice cream. Only when I inquired, they pass me this information. The taste of the ice cream that I ordered is not the same with this unworthy replacement. read more

Bad DQ, rude people aside from the teen worker, not only do they not fill the containers like they should but they UNDER fill it (Dairy Queen is over priced enough!) read more

This place is horrible! If you want Dairy Queen than go to park ridge or Montvale much better service. It's all small kids working there that are just miserable. read more

What's the point of having hours of operation if you don't follow them ? I came to this Dairy Queen 20 mins before closing time. When I got there the machines were already off and I was given the look of death as I walked up to the counter to place my order . I tried to order a blizzard but was told that the machines were off and it would take to long to "warm up" so I would have to order something other than a blizzard . Now I totally understand wanting to get a head start on the whole cleaning up process at the end of the night cause I'm sure it's a pain in the ass , but there was still 20 minutes left til closing time . THATS HORRIBLE CUSTOMER SERVICE and quite frankly you guys should learn how to run a business properly. This Dairy Queen has been here forever and you should take pride in that and not be so worried if you are going to close at exactly 11pm. This place has gone down hill over the last couple of years and it's a shame . read more

This used to be the best Dairy Queen, I don't know what happened but I won't be returning to this location. I've been there twice this month. Both times I tried to order a chocolate chip cookie dough blizzard and was told they were out of cookie dough, so last night I ordered a mini Oreo blizzard. What I got was a small (wrong size) vanilla ice cream. There were no Oreos in the blizzard. The way it was mixed most of the blizzard was plain vanilla ice cream and other parts had a few specks of Oreos not one chunk of an oreo cookie. Disappointing to say the least. Fortunately there's another Dairy Queen in Norwood and I've never had a bad experience there. Don't waste your time and money at this location. read more

Went here yesterday with my 2 kids and ordered a blizzard.... My kids were like why is this blizzard look creamy... sort of like a milk shake...then I realized why they have a sign that said we don't serve our Blizzard up side down... WTH!!!! Isn't that their signature.... I mean it's a Blizzard how can you get that wrong... smh.. read more

Overpriced and skimpy! The blizzards are thin and not filled to the top. Also, they charge extra for Togo orders. Travel the extra 5 mins to the park ridge location and get your money's worth. read more

I would give this zero starts if possible. The owner is so cheap and unpleasant! They don't even give you the right portion of ice cream. Plus they charge you for a Togo lid like that's nuts! I would take the extra 10 min and drive to park ridge Dairy Queen. read more

I deliberty asked for no whip cream and cherry, and got whip cream AND cherry on my milkshake. i cant believe this, and i am so angry at them. Terrible service, as the lady behind the counter could not hear my order. read more

I agree the lady owner didn't seem pleasant but I've been here before and the ice cream is top notch and fresh. I love going there . It brings me back to my childhood even though it is not an updated building. The smell and taste brings back in time. read more

Took my kids and myself to Dairy Queen in Emerson. The young girls who were working were very pleasant, however when I got my soft serve vanilla cone, the ice cream tasted different, bad different. The ice cream was extremely soft & mushy which gave the soft serve a very different & not as tasty consistency. When I brought it to the attention of an older red headed woman who I'm assuming was a manager or owner, she was rude & told me the machine had been fine all day. I just spent $15 on 3 items & she offered to do nothing & dismissed my claims that something was wrong with the temperature of the ice cream. I will take my business elsewhere. Rude & would not acknowledge anything I was saying & walked away from me. Park ridge Dairy Queen has consistently nice workers & just as convenient. Skip this place.. overpriced too. read more

Simple as that... they never have the icecream flavor that I want and the ice cream blizzard is always melted almost like milk shake. Gross

I would never come here again for the very fact that the teenager working at the cashier had such a nasty attitude. She saw me standing outside on a slow day and stayed right by the inside cashier when I then directed my eyes to the small window sign that said, "Please come inside" amongst a thousand other window signs. (Get it together. If you're too lazy to answer the window, put out a bigger sign!) As I walked inside, she saw something drop out of my wallet and just looked at it on the floor without saying a word. She stated that there was a $10 card minimum when she saw me pull my card out, and then she looked me up and down. I said thank you, and it was still crickets in that place. Please give your money to places that train their workers properly and work hard for your business. (I recommend Conrad's in Westwood. Not too far from this place, and definitely more class in all areas.) Clearly this Dairy Queen establishment is not concerned, but they should be. And to the rude worker girl, if you're reading this, which I hope you do-- Manners matter. Rude is not a good color on you. read more

The staff is pleasant, except for owner. Highly disappointed that she will not admit fault, and not refund for items not ordered. The owner is unpleasant and has officially made a former customer out of myself and my family. read more

WORST EXPERIENCE EVER!!! When asked for a togo bag for our cups of ice cream they only put it in a bag big enough for one. When we asked for another bag, it was rudely thrown at us. Employees were rude from the minute we walked up. On top of it all they barely give any ice cream or toppings compared to other Diary Queens. Also higher prices than other diary queens, which doesn't make sense to me seeing they barely give any ice cream. DO NOT GO HERE. Washington Township or even Park Ridge much better Dairy Queens more for your money. read more