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    Emotorcars

    4.5 (27 reviews)

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    Would not recommend them
    Betty B.

    Did not have a good experience with them at all. Of course friendly when a car was purchased but lied about sending out my title & etc and I had to pay and get on my own. Avoid this company if possible, things definitely seemed shady after purchase, will give you the run around. I personally work with a old man. Oh and forgot I had to purchase a brand new battery a month after purchasing the car.

    Erik along with Ani from Lightning Fast were able to come up with a plan to try and help me out with all of the repairs I am having to make. It is sad when cars get sold that seriously pose a safety threat because there are no guarantees when purchasing used vehicles in this state! I have to change my review because that is only fair and since he did try to do something to try and make it right it is only right I let people know the truth of what took place.

    2001 Chevrolet Corvette at a great deal

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    2 months ago

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    1 year ago

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    7 months ago

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    7 months ago

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    3 years ago

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    10 months ago

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    1 year ago

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    1 year ago

    Eric was very friendly and made the process of buying a car very easy for us. I would highly recommend Emotorcars.

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    2 years ago

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    3 years ago

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    5 years ago

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    3 years ago

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    2 years ago

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    3 years ago

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    4 years ago

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    5 years ago

    Eric was amazing! He truly does his best to work with you and get you your car. He was very kind, honest, and helpful.

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    3 years ago

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    5 years ago

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    5 years ago

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    4 years ago

    Eric's honesty and transparency made buying my Acura RDX the smoothest and easiest car buying experience. I'm a customer for life!!!

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    4 years ago

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    5 years ago

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    6 years ago

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    5 years ago

    Straightforward, pleasant, and easy. Eric was very professional and courteous. Will be doing business with them again.

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    6 years ago

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    7 years ago

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    Ask the Community - Emotorcars

    Review Highlights - Emotorcars

    “Eric was so accommodating and flexible with his schedule when I wanted to go check out a car he was selling.”

    Mentioned in 21 reviews

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    Auto Republic Fullerton

    Auto Republic Fullerton

    (780 reviews)

    My mom and I recently purchased a car and had an excellent experience thanks to Mark. From the…read moremoment I walked in, he was friendly, professional, and incredibly helpful. He took the time to answer all my questions, explained everything clearly, and made sure I felt comfortable throughout the entire process. What we appreciated most was that Mark was honest, patient, and never made me feel pressured. Buying a car can be stressful, but he made it easy and enjoyable. His knowledge, great customer service, and dedication to helping customers truly set him apart. Thank you, Mark & David for making this such a smooth and positive car-buying experience. I highly recommend working with them if you're looking for a vehicle!

    I understand that I purchased a used vehicle, and I knew it wouldn't be perfect. However, I've had…read morethis Acura for less than two months, and I've already experienced multiple issues. That's extremely disappointing, especially after spending my hard-earned money. When I called to discuss my concerns, I felt rushed off the phone and was told someone would call me back. That never happened. The service department was not helpful at all--I felt like the only concern was getting my money and sending me on my way rather than addressing the problems with my vehicle. If you're considering buying a car here, please do yourself a favor: start the car yourself, test drive it thoroughly, inspect everything, and don't feel pressured to make a purchase. The sales team seems focused on making the sale, but once you've signed the paperwork, getting help becomes much harder. Now I'm stuck with a car that's giving me problems after less than two months, and I still don't have a resolution. I expected much better customer service and support after the sale.

    CarMax - Front check in desk

    CarMax

    (975 reviews)

    Like many, I sold my old vehicle to CarMax rather than trading it in with new car purchase. I knew…read moreabout the in person quotes but you can now do it all online. Long story short, between CarMax and Carvana, CarMax won. The process does take some time to complete the inspection and paperwork at the dealership but overall still easier than dealing with private party sales IMO. Pro Tip: if you own your car (loan paid off more than 30 days) but you can't find the title, CarMax can look it up so no need to order a replacement title from the DMV.

    WILL SELL YOU VEHICLE WITH POOR QUALITY TIRES!!!!!! NO REGARD TO YOUR SAFETY!…read more STAY AWAY FROM CARMAX ESPECIALLY BUENA PARK location. STAFF IS FINE SELLING VEHICLES AT SUBPAR because it falls within their BS policy. NO "GOOD FAITH" practices!!! Should have read their reviews before going in. Seems i'm not the only one that had issues with tires after purchase. Was smart enough to take vehicle to personal mechanic right after purchase to make sure vehicle wasn't a lemon. My trusted mechanic is the ones that found the cracks in tires. I knew the tread was subpar...but add cracked tires and it was concerning as I have long commutes for work. Called twice only to be told I'd get a call back and ghosted. So I drove back to buena park to speak to service manager. My concern was brushed off multiple times and they kept trying to show me how the treading met their policy requirements for "just good enough to pass." I kept telling them I was concerned about the cracks..not the poor quality treading. Employees/managers claim their policy BS rather than show "good faith" in actually resolving the issue. I was told "just return the vehicle"...as if the process of finding a vehicle, dealing with paperwork, wait time, and insurance was something i wanted to do all over again after thinking I finally secured a vehicle. The transmission never got flushed either..so I spent out of pocket to do that and new set of tires. Typical act nice enough to get you through the papers and then leave you high and dry if you have any issues. As a female the male staff treated me like I was an idiot and kept brushing my concerns off. I've had better experience at private dealer, but i guess to be expected from big name company.

    BMW of Buena Park

    BMW of Buena Park

    (1.6k reviews)

    From the moment I walked into BMW of Buena Park, Daniel G. was cheerful, enthusiastic, and…read moregenuinely ready to help me purchase my vehicle. He was approachable, attentive, easy to communicate with, and consistently quick to follow up whenever I had questions. His positive attitude, professionalism, and ability to make customers feel comfortable reflect the qualities of someone who represents the BMW brand exceptionally well. I initially worked with Edgar, who truly bent over backward to earn my business. Even after I explained that I had already selected a vehicle from another dealership, Edgar remained respectful, confident, and determined. He thanked me for the opportunity and invited me to return so they could reevaluate my trade-in and determine whether something in their inventory could match--or even beat--the other offer. He ultimately delivered exactly what he promised! Edgar demonstrated initiative, persistence, accountability, and excellent problem-solving skills. Rather than giving up on the opportunity, he listened carefully, understood what mattered to me, and worked hard to create a better deal. That level of ownership and commitment is rare. Both Daniel and Edgar provided outstanding customer service and treated me like a valued customer--not simply another sale. They demonstrated strong communication, integrity, teamwork, emotional intelligence, and a genuine customer-first mindset. These are leadership qualities that BMW of Buena Park should recognize and reward. Both gentlemen would be tremendous assets in positions of greater responsibility. Compared with the mediocre service and customer support I received at BMW of Monrovia, the difference was night and day. Daniel and Edgar set a much higher standard for professionalism and customer care. I recommend BMW of Buena Park without hesitation. Thank you, Daniel and Edgar, for going the extra mile and making this such a positive experience. I will definitely return when I am ready to purchase another vehicle!

    Update: 5/5 Thanks to Gregory M. I picked up my custom order…read more430i this week from BMW Buena Park. We had an issue at first, but Gregory and the Autonation team stepped it up to remedy the error. My visit to pick up my car was perfect. Gregory was great in every way, super friendly, efficient and exemplary at setting up my new ride and explaining as many features as possible. He followed up after the purchase as well to thank me for my business and even answered some additional questions I had setting up some features after I got home. I've purchased A LOT of cars and this was by far a great purchase experience.

    Tesla - Buena Park - Cybertruck

    Tesla - Buena Park

    (530 reviews)

    So far, so good! Walked in to get some info, and walked out the next day with a new car. Score!…read more Tesla seems to offer really good deals from time to time, and they sold us on the model 3. The whole process was so easy, and hard to turn down. Rich, I believe, was our dealer and we had a great experience with him (sorry for all the silliness!). He walked us through the whole process, then connected us to the Tesla app to finish our application. By noon the next day, our car was already ready! Everyone here is very friendly and nice. Never has getting a new car felt so easy. And already in love with my new Tesla. I was nervous to drive it at first, but it is very easy to drive. Best of all, no more high priced gas to put in!

    Extremely disappointing experience at Tesla Buena Park Service…read more I brought in my brand-new Cybertruck with several delivery-related concerns, including noticeable optical distortion in the windshield. The distortion is clearly visible while driving and causes dizziness and nausea. Multiple people have looked through the windshield and noticed the same distortion. Instead of properly documenting my concerns, the service advisor kept disagreeing with me and even said he was not going to note them down because he believed they were "within spec." I had to repeatedly ask him to document my concerns. Whether Tesla ultimately determines something is within spec or not, a customer's reported concern--especially one involving driver visibility and safety--should at least be documented and evaluated. I was also told by the Long Beach delivery team that the issues they documented at delivery would be transferred to the service center. Unfortunately, none of those notes were transferred as promised. With the advisor's dismissive attitude from the beginning, I had very little confidence that my concerns would actually be addressed. Unfortunately, that turned out to be the case. None of the issues I brought the vehicle in for were taken care of. I will be rescheduling my service at another Tesla location and will not return to the Buena Park Service Center. For a brand-new vehicle, and especially for concerns affecting the driver's visibility through the windshield, I expected a much more professional and thorough response than simply being told everything is "within spec."

    Emotorcars - usedcardealers - Updated September 2026

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