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    Empire Veterinary Clinic

    4.1 (48 reviews)
    Closed 7:30 am - 6:00 pm

    Services - Empire Veterinary Clinic

    Dental care

    Dental cleaning

    Dental extraction

    5 More Services

    Mass or tumor removal

    Microchipping

    Pet physical or wellness exam

    Spay or neuter

    Pet vaccinations

    Empire Veterinary Clinic Photos

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    Recommended Reviews - Empire Veterinary Clinic

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    I brought my cat, Boba, in for bloodwork and was told I'd get the results soon. A whole month went by with no update. I had to call multiple times just to be told, basically, that they forgot. When I finally came in person, they gave me the results on the spot and asked for a urine sample--something they could've asked for weeks ago. I paid $275 for this, and they only offered $50 back, which doesn't feel right considering how poorly this was handled. I came back the next day with the urine sample and asked again about a better refund or any acknowledgment of the delay. The receptionist said she'd talk to the doctor and call me back. Almost two weeks later--still no call. I had to go in person again just to get an update. And once again, the receptionist, not the vet, gave me the test results. Why am I never hearing from the actual doctor? It feels like the receptionist is running the place, which is concerning for a medical facility. I love my cat and would pay anything to make sure she's healthy, but this experience felt like her well-being was completely disregarded. I had to chase them down just to get basic communication. You can do better. You should do better.

    Toby McGuire on the doctors table.

    This is a wonderful place. My scared not trained cat was so mesmerized with all the pictures of cats, I think he thought they were real animals. He looked like a kid in a candy store. He did amazing.

    Our 3 year old Australian Shepherd Loki
    Sabrina J.

    Dr. Sue and her Amazing caring staff truly are the other family doctor. Dr.Sue cares deeply for her patients and their owners aka Mom and dad. She has been our family vet for years.

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    11 months ago

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    3 months ago

    Very helpful place. Not the type of veterinary office to be judgy. I can tell they really do care about pets of all kinds

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    10 months ago

    I've been taking my four cats here for a few years now. The staff is always friendly. The vets are very friendly and knowledgeable.

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    9 months ago

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    Business owner information

    Photo of Sue S.

    Sue S.

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    10 months ago

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    2 years ago

    Dr. Sundberg and her team have cared for my dogs for over 25 years. These are the people you want when your fur baby is sick.

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    3 years ago

    Business owner information

    Photo of Sue S.

    Sue S.

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    2 years ago

    The front desk girl with the mask is very unprofessional and super rude. I Will NOT take my dog to them again.

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    4 years ago

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    10 years ago

    Business owner information

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    9 years ago

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    9 years ago

    They fixed my boy bunnies, when other Vet wouldn't. Thanks for making it easy for me.

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    9 years ago

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    Page 1 of 2

    Ask the Community - Empire Veterinary Clinic

    Review Highlights - Empire Veterinary Clinic

    Sue and her team (thank you, Brittany!) did their best to accommodate all of Packy's and our needs.

    Mentioned in 12 reviews

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    Sylvan Veterinary hospital

    Sylvan Veterinary hospital

    (210 reviews)

    Whenever we go to the vet, it's usually not for a good reason unless you were just going for shots…read more I unfortunately had to put my dog down a few weeks ago. It was later in the day and Sylvan was the only one who was welcoming and made us an appointment that same day at about 4 PM. On a Saturday. Everyone was very nice when we arrived, and they made the entire process the best it could be under that situation. The staff were really friendly, helpful, and compassionate. Thank you for helping us out, and I would definitely recommend this pet hospital anytime.

    Actually the worst vet. We've been going here for years and before they were all about money, they…read moreactually seemed to care. We took our cat here and did a bunch of tests and he was ok but had some sneezes. Took him in for a follow up bloodwork a few months later and his ALT liver enzyme was over 600. We saw doctor Pam who recommended shots and a CT scan as "top line treatment" because immediately they thought it was a congenial issue. Spent money on the Ct scan and it was negative but his liver enzymes were still going up. NOT ONCE did they start any treatment but they sure did run more tests. All negative and NOT ONCE did doctor Pam recommend any type of plan other than a $5000 invasive biopsy on our 1 year old cat. The enzymes went up over 1000 and I went online and found out info about steroids on my own since nothing was being done and asked Doctor Pam, who insisted we HAVE to do a biopsy and she had the nerve to say steroids might inflame his liver and it would be too much to give him steroids...but a full liver biopsy is fine? Ok. We got a second opinion and this new vet who actually cares about animals over money started him on an empirical treatment immediately and now his liver enzymes are back to normal a month and a half later...with a steroid called Prednisolone that bypasses the liver anyway. I feel so frustrated. For one, I'm mad she didn't even try to start him on anything, no treatment plan at all cuz they knew we loved this baby and would pay to help him. They messed with our vulnerability. For two, we paid a ton of money thinking we were trusting someone who actually cared, and for three and maybe the most aggravating and upsetting part, we put our little cat through so much and so many treatments because THIS VET told us it was needed it...and almost put him through a biopsy for no reason. Shame on you and the whole practice for valuing money over animals. Go to a vet who actually cares. Doctor Pam and this horrible place only care about your money and not your babies. Never again. The only thing they did do was help us with insurance because God knows they want their money. Unbelievable. Go to Village Oak or Waterford Vet or Animal Medical instead of this money hungry practice. We are lucky we actually still even have our little baby after this.

    Empire Veterinary Clinic - vet - Updated June 2026

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