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    Village Oak Veterinary Hospital

    4.3 (80 reviews)
    Closed 8:00 am - 12:00 pm, 1:30 PM - 5:00 PM

    Services - Village Oak Veterinary Hospital

    Pet physical or wellness exam

    Pet vaccinations

    Village Oak Veterinary Hospital Photos

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    Recommended Reviews - Village Oak Veterinary Hospital

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    Willow she's my female 1 1/2 yrs old Boarder Collie
    Margarita H.

    Yesterday I had an appointment for Diesel to get vaccinated. I had to book a second appointment for Willow, which was on Christmas. [[HIGHLIGHT]]Happily they took care of both my dogs at the same time. And they saved me a second trip[[ENDHIGHLIGHT]]. Thank you so much, Village Oak. I really appreciate everything you do for me and my doggies.

    Carrie
    Cheryl C.

    We are very pleased with the care our dogs Carrie and Tommy get. They have been boarded there at least three times, and are groomed regularly, always happy when we pick them up. Our dogs like to go there.

    nasty! a cup with filthy liquid where the multi-use thermometer is placed
    Illuminator A.

    Horrible Unsanitary, Filthy experience and incredibly insensitive, ice-cold customer service! We brought our kitty this morning to do some tests and when Ayla checked the temperature, she did not use the protection cover for it. After a very quick wipe of the thermometer (not more than 1 second) she placed in back into the holder with liquid in it. When we asked about their sanitary practice for these multi-use thermometers, she stated that they change the alcohol daily in the holder where the thermometer is kept. When she stepped out of the room, we took out the thermometer and checked the liquid that is was soaking in: it had a lot of cloudy globs. It was Awful!!! (see pictures) It did not look like disinfecting alcohol, but bacterial and fungal soup. It reminded me of a cup of tea that was sitting for weeks and was covered with bacteria/fungal growth. Does cloudy muck grow in alcohol? Or perhaps the alcohol has evaporated long time ago from this open container, and the liquid just serves as a medium for Fungal and Bacterial growth? We asked for the manager and after a long wait Sue Enz came into the room. She said that she is part-owner of Village Oak as well. She stated that she just checked in the other rooms and that the alcohol disinfectant was clean, and that this room was perhaps "overlooked". She did not say that she was sorry about our experience. At checkout we asked for perhaps a discount for this terrible experience. The lady at the desk went and asked Sue. Sue said NO. We paid the full price and wanted to speak with Sue again to let her know about our huge disappointment. We told her that she did not even apologize to us for using a thermometer dipped in FILTH SOUP to check our Kitty's temperature. She still did not say sorry. She stated that it does not pose a health risk to our cat!!! She stated that diseases are spread by fecal-oral route. But what do cats do after a filthy thermometer is placed into their anus? Yes, they will clean their privates with their tongue, licking all the "stuff" that was just deposited on them from that filthy thermometer. (check photos to see what is deposited on your pet). So yes, we believe it DOES pose a HUGE health risk and CAN transmit diseases, bacteria, fungus. We stated that we have been bringing multiple cats to this clinic and paid a lot of money for their services. At least a 10% discount would show that she cares. We did not need that discount, we wanted to see that she cares for the well-being of Kitty. But again, after the second talk with her, we did not hear an apology, or that she even cares about us as clients or our Kitty. INSTEAD, she suggested that she can forward our treatment records to another Vet Clinic!!!! That was very rude!!! In the very end, instead of telling us "I'm sorry about this, have a nice day" or something to that effect, she asked if we still want them to run blood tests for which they poked our Kitty 4 times for and for what we had paid for. Elementary customer satisfaction (just saying I'm sorry, our bad) seems to NOT be on their list of priorities. Take a look at the pictures to see this "disinfectant" soup in which a thermometer is soaked before being placed into your pet!!!

    Dutchess

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    7 months ago

    Great service and care for our cats. Clean and open waiting area. [[HIGHLIGHT]]Caring and kind staff.[[ENDHIGHLIGHT]]

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    2 years ago

    Excellent care by all doctors & staff. Especially Dr. Fitzpatrick. I trust my cats with him 100%.

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    Ask the Community - Village Oak Veterinary Hospital

    Are you accepting new patients? Steve Baker was my vet for 32 years and, as I'm sure you're aware, he passed away in December. I have both my dogs and my cats records and am looking for a new vet. 😢😢

    We are not accepting new clients, but are making exceptions for Dr. Bakers clients. Dr Bakers passing is a big loss to our veterinary community and we are trying to accomodate his clients.

    View All 2 Questions

    Review Highlights - Village Oak Veterinary Hospital

    Fitzpatrick instantly made my fur baby comfortable and played with him while explaining the procedure to me.

    Mentioned in 13 reviews

    Read more highlights

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    Standiford Veterinary Center - GCH CH Olgivan Show Scowling Wampus BCAT DCAT CGC CGCA CGCU ATT TKN TKI TKA TKP TKE VHMA VSWB VSWE PKD-N PKD-BK1 "Newt"

    Standiford Veterinary Center

    (374 reviews)

    Only giving it 4 stars because of the insane wait time. With no communication and we watched others…read morecome and go even after us and be assessed before us. We waited 2.5 hours before being even assessed. But other than that I was happy with the visit. I read all the reviews and was worried about the level of care due to what I was reading. My cat bootsie came in with what seemed like she was exposed to a toxin. I'm glad we brought her in. It was the hardest decision ever but right by her. She had a fever of 106.4 and would have likely passed at home in pain. We opted for euthanasia due to the diagnosis and I knew it was coming. I couldn't afford treatment as it was. They didn't even charge me for the doctors exam for the $189 they only charged us for the euthanasia. Which I felt was a fair price for $199 to take the body home vs golden valley vet whom I called for a quote on the same thing and they quoted me $360!!! Not even for cremation The doctor she was very kind and explained the options and gave me reality. We made the right choice by Bootsie. The staff were great in helping me shave a patch of her fur and even got her paw prints for me and nose prints. I didn't even think they would get it since her whole mouth was covered in the activated charcoal I gave her. But I saw when I got home how many great prints they did of her paws and nose and it warmed my heart to have those. Thanks for helping her transition over the rainbow bridge

    I'm not sure what has happened to this place recently, but the service has really gone downhill. We…read morebrought our dog in for a quality-of-life situation and understood there might be a wait since it's an emergency vet. However, once we were placed in a room, we waited for an hour and a half and no technician or veterinarian came in to check on us. No one provided any updates or explained what was going on. We ultimately decided to leave and go somewhere else. This was not how we wanted our little dog's final moments to be handled. It felt like there was very little communication or urgency. It was a very disappointing and upsetting experience during an already difficult time.

    Sylvan Veterinary hospital

    Sylvan Veterinary hospital

    (210 reviews)

    Actually the worst vet. We've been going here for years and before they were all about money, they…read moreactually seemed to care. We took our cat here and did a bunch of tests and he was ok but had some sneezes. Took him in for a follow up bloodwork a few months later and his ALT liver enzyme was over 600. We saw doctor Pam who recommended shots and a CT scan as "top line treatment" because immediately they thought it was a congenial issue. Spent money on the Ct scan and it was negative but his liver enzymes were still going up. NOT ONCE did they start any treatment but they sure did run more tests. All negative and NOT ONCE did doctor Pam recommend any type of plan other than a $5000 invasive biopsy on our 1 year old cat. The enzymes went up over 1000 and I went online and found out info about steroids on my own since nothing was being done and asked Doctor Pam, who insisted we HAVE to do a biopsy and she had the nerve to say steroids might inflame his liver and it would be too much to give him steroids...but a full liver biopsy is fine? Ok. We got a second opinion and this new vet who actually cares about animals over money started him on an empirical treatment immediately and now his liver enzymes are back to normal a month and a half later...with a steroid called Prednisolone that bypasses the liver anyway. I feel so frustrated. For one, I'm mad she didn't even try to start him on anything, no treatment plan at all cuz they knew we loved this baby and would pay to help him. They messed with our vulnerability. For two, we paid a ton of money thinking we were trusting someone who actually cared, and for three and maybe the most aggravating and upsetting part, we put our little cat through so much and so many treatments because THIS VET told us it was needed it...and almost put him through a biopsy for no reason. Shame on you and the whole practice for valuing money over animals. Go to a vet who actually cares. Doctor Pam and this horrible place only care about your money and not your babies. Never again. The only thing they did do was help us with insurance because God knows they want their money. Unbelievable. Go to Village Oak or Waterford Vet or Animal Medical instead of this money hungry practice. We are lucky we actually still even have our little baby after this.

    Whenever we go to the vet, it's usually not for a good reason unless you were just going for shots…read more I unfortunately had to put my dog down a few weeks ago. It was later in the day and Sylvan was the only one who was welcoming and made us an appointment that same day at about 4 PM. On a Saturday. Everyone was very nice when we arrived, and they made the entire process the best it could be under that situation. The staff were really friendly, helpful, and compassionate. Thank you for helping us out, and I would definitely recommend this pet hospital anytime.

    Village Oak Veterinary Hospital - vet - Updated August 2026

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