Doctor Basra saved my cats life. We were running low on hope and coming from another vet who was…read moreraking our money and we were putting this poor baby through so much due to the recommendations provided by our first vet. It was the best decision I've made to get a second opinion and we found this place. I will forever be grateful. The experience I've had here gives me hope in veterinary medicine. I feel like my baby was cared for and still is and I can't thank them enough. Best vet practice in town. They helped my sister's Australian Shepherd too when things were getting tough. I am so grateful.

I had a very disappointing experience with this clinic. I confirmed my appointment over the phone,…read moreafter that I informed them how i saw they had the 25$ for new clients and they told me i had to pay over the phone, I explained that I was at work and couldn't make the payment at that moment and if i could pay when i got to the clinic, and instead of offering any flexibility or saying i could pay when i got to the clinic, I was told that if no one else could pay for me right then, I could not keep my appointment. After already confirming my appointment, they called only to inform me that it had been canceled. This was frustrating and unprofessional, especially when I was trying to get care for my pet. Better communication and understanding of clients' situations would go a long way.

Our fur babies are part of the family. We took in a rescue dog from the shelter a couple years ago…read morethat has cancer. He just had his 4th procedure to remove some skin cancer and let me just say Dr. Davis, once again, delivered exceptional, compassionate care for my dog. I appreciate her calm demeanor and the care she shows him. The entire staff was friendly and efficient which helped reduce the stress for my dog. Highly recommend Oakdale Vet Group for any pet owner.

OVG has kind, knowledgeable and accommodating staff. I…read morewouldn't take my pets anywhere else. They are truly the best.

I have nothing but good things to say about this veterinarian office. From the staff, to the…read moredoctors and surgeon everyone was wonderful and I would definitely would recommend them. My dog had a CCL surgery there recently and everyone's been wonderful and my dog is doing great in her recovery.

I didn't want my dog taken out of the room for a blood test. I was informed that this would be done…read moreTHIS time but "THEIR protocol is to take the animal out of the room and do it elsewhere." MY protocol is to not upset my animal anymore than it already is and to feel that it is protected with me being there. I could understand if it were an animal that is known to bite or be difficult but my animal is not. I said that I would not be back and I was told that was FINE but it was THEIR protocol. The original vet has retired. Just FYI. Tech made a mistake and blamed my animal. I believe that's why they take out, so you don't know what they did. Retired vet tech here. Obviously NOT returning. Too bad. I thought I had finally found a vet for my animals.

They have taken really great care of our multiple cats and dogs. They have also helped me find…read morefosters for stray kittens. They really care about your pets.

Overpriced and garbage care! They charged me over $1,000 dollars to clean my dog's ears. Not only…read moreis his hearing worse since the visit, but the morons TRIMMED HIS WHISKERS! Whiskers are a sensory organ to animals and should NEVER be trimmed. Keep you animals FAR AWAY from this place. They deserve to go out of business!

The staff is always accommodating and cares about our Couper anytime he gets in a pickle!…read moreThank you, Village Oak!

The people are so caring and thoughtful. We have been going to them for a while and and this past…read moreFriday sadly we had to put down our Border Collie he was 14 1/2 years old and he had lymphoma cancer, and the dr and nurses were their to help us out . And Dennie was there to care for Murphy putting him to sleep. We still have another dog that goes there . We love all the people that work there . Thank you so so so much .

Only giving it 4 stars because of the insane wait time. With no communication and we watched others…read morecome and go even after us and be assessed before us. We waited 2.5 hours before being even assessed. But other than that I was happy with the visit. I read all the reviews and was worried about the level of care due to what I was reading. My cat bootsie came in with what seemed like she was exposed to a toxin. I'm glad we brought her in. It was the hardest decision ever but right by her. She had a fever of 106.4 and would have likely passed at home in pain. We opted for euthanasia due to the diagnosis and I knew it was coming. I couldn't afford treatment as it was. They didn't even charge me for the doctors exam for the $189 they only charged us for the euthanasia. Which I felt was a fair price for $199 to take the body home vs golden valley vet whom I called for a quote on the same thing and they quoted me $360!!! Not even for cremation The doctor she was very kind and explained the options and gave me reality. We made the right choice by Bootsie. The staff were great in helping me shave a patch of her fur and even got her paw prints for me and nose prints. I didn't even think they would get it since her whole mouth was covered in the activated charcoal I gave her. But I saw when I got home how many great prints they did of her paws and nose and it warmed my heart to have those. Thanks for helping her transition over the rainbow bridge

I'm not sure what has happened to this place recently, but the service has really gone downhill. We…read morebrought our dog in for a quality-of-life situation and understood there might be a wait since it's an emergency vet. However, once we were placed in a room, we waited for an hour and a half and no technician or veterinarian came in to check on us. No one provided any updates or explained what was going on. We ultimately decided to leave and go somewhere else. This was not how we wanted our little dog's final moments to be handled. It felt like there was very little communication or urgency. It was a very disappointing and upsetting experience during an already difficult time.

The staff was incredibly kind, welcoming, and helpful. They were able to get my baby dog in for an…read moreappointment the very next day, which I truly appreciated. From the moment we walked in, they provided excellent customer service and made us feel at ease. Dr. Ramirez did an amazing job removing the mass from my baby dog's leg, and I couldn't be more grateful for the care and compassion shown throughout the entire process. Thank you all for making what could have been a stressful experience such a positive one. I highly recommend this clinic!

Everyone was very nice and helpful. They explained everything and answered all my questions. I do…read morerecommend this veterinary. Dr. Has patience and gets interesting in knowing the hospital of the pet.

When do you decide that $$$ becomes the issue when your pet is critically ill? Last Sunday took…read moreour two and a half year old dog in as she hadn't "pooped or peed" in 24 hours. Thank goodness I listened to our friend who is a retired veterinarian. Dr. Yu and staff kept me in the loop at all times. Saw her X-ray, stayed with there as they treated her for bladder stones. Surgery was required. Dr. Yu called me at 2 am about his findings and her prognosi. Long story short, she went back and forth from there to regular vet (they are only there from 6pm to 8am) for several days. Another surgery, another 2 am phone call. It has been VERY expensive, but doc was up front about my dog's prognosis. Even though home, Dr. Yu has called several times with information about cultures and medications, and to check on her progress. She is 6 days out now and full of life and pep again. VEC and the kind, competent staff is responsible for her recovery. It got down to how much we were willing/able to pay for this life that totally depends on us. There was much discussion about this but chose to stick it out. FYI if you have a beloved pet, get health insurance. Many thanks to this entire staff!!! New facility so now actually attached to Standiford Vet. Makes several day stay far easier. Same owner, he just combined sites. Not cheap though....

I went in my dog Arturo got mauled by 2 dogs they took forever to get him situated then tell me…read moreit's going to be 15-20$k it broke my heart telling me pay or be put down no sympathy what so ever I feel like a part of me has been left behind reading these reviews I could have maybe saved my dog at any other vet PLEASE READ THE REVIEWS BE CAUTIOUS TAKE THEN ANYWHERE ELSE BUT HERE

I have been bringing my pets here for years. They really care and are always busy but have always…read moresqueezed in my dogs and cats. I'm super grateful. I would give them a million stars if I could. One of few vets not corporate owned nowadays. I think that makes a huge difference.

I've been going to Dr Mike for 30 years first at maze Boulevard and then over to their new place on…read moreBeckwith. Dr. Mike and Dr. Chad are both excellent veterinarians. Their level of care and empathy is outstanding. I also enjoy the Office staff who are very kind. I always recommend them if somebody's looking for a new vet that wants top paw service

Whenever we go to the vet, it's usually not for a good reason unless you were just going for shots…read more I unfortunately had to put my dog down a few weeks ago. It was later in the day and Sylvan was the only one who was welcoming and made us an appointment that same day at about 4 PM. On a Saturday. Everyone was very nice when we arrived, and they made the entire process the best it could be under that situation. The staff were really friendly, helpful, and compassionate. Thank you for helping us out, and I would definitely recommend this pet hospital anytime.

Actually the worst vet. We've been going here for years and before they were all about money, they…read moreactually seemed to care. We took our cat here and did a bunch of tests and he was ok but had some sneezes. Took him in for a follow up bloodwork a few months later and his ALT liver enzyme was over 600. We saw doctor Pam who recommended shots and a CT scan as "top line treatment" because immediately they thought it was a congenial issue. Spent money on the Ct scan and it was negative but his liver enzymes were still going up. NOT ONCE did they start any treatment but they sure did run more tests. All negative and NOT ONCE did doctor Pam recommend any type of plan other than a $5000 invasive biopsy on our 1 year old cat. The enzymes went up over 1000 and I went online and found out info about steroids on my own since nothing was being done and asked Doctor Pam, who insisted we HAVE to do a biopsy and she had the nerve to say steroids might inflame his liver and it would be too much to give him steroids...but a full liver biopsy is fine? Ok. We got a second opinion and this new vet who actually cares about animals over money started him on an empirical treatment immediately and now his liver enzymes are back to normal a month and a half later...with a steroid called Prednisolone that bypasses the liver anyway. I feel so frustrated. For one, I'm mad she didn't even try to start him on anything, no treatment plan at all cuz they knew we loved this baby and would pay to help him. They messed with our vulnerability. For two, we paid a ton of money thinking we were trusting someone who actually cared, and for three and maybe the most aggravating and upsetting part, we put our little cat through so much and so many treatments because THIS VET told us it was needed it...and almost put him through a biopsy for no reason. Shame on you and the whole practice for valuing money over animals. Go to a vet who actually cares. Doctor Pam and this horrible place only care about your money and not your babies. Never again. The only thing they did do was help us with insurance because God knows they want their money. Unbelievable. Go to Village Oak or Waterford Vet or Animal Medical instead of this money hungry practice. We are lucky we actually still even have our little baby after this.