If I could give 10 stars, I would. I can't recommend Kia's Hair Studio enough! She is extremely…read moreprofessional, and I appreciate the time, attentiveness and care in the services that she provided. I had a scalp detox, trim and style. Not every stylist can work on curly hair or children. Kia does both! She was very patient with my daughter. She explained each step and let her know what has happening. It was amazing! Her assistant provided THE BEST shampoo I have ever had. The salon is spacious, clean and comfortable. Her playlists are amazing. All around a great experience. We Will definitely be back!!

Great service was provided. This was my baby's first time getting her hair straightened, and it…read morelooked great. I really appreciate how nice and informative Kia was and regarding the services. I also loved that it took under an hour to complete; she was incredibly fast and efficient.

The owner has a preconceived notion about black people. I went here for years and saw her get into…read moreit with black people. I didn't think anything of it until it happened to me. The epiphany had was that she only handled her black customers in the manner in which we were handled. I had a legitimate complaint about a miscommunication of pricing and she assumed I was trying to get over. Now that I have read the other reviews and see that other people also leave there with flaky scalp maybe the products are the problem. I digress. Don't spend your black dollars with Planet hair even though she is black too. Someone let her know she is black though.

OK, if you haven't been here don't go in our house they unprofessional they overcharge you. They'll…read moresay one price and after your service is done it's another price just go.

They're were very kind. They work with different hair types so you don't feel discriminated…read moreagainst. And they do walk-ins too. Only problem I had was the heat smell after you leave doesn't go away

I planned to go out but I stayed in because I did not like how my hair turned out and my scalp was…read moretoo tender and damaged to style differently. I asked for a Keratin Treatment and a trim as a walk in during the afternoon. At first the owner refused to do the treatment (she was probably tired and I was the last client of the day. Understandable.) I was going to settle for a trim and blow out. I explained the state of my hair and how important retaining length was to me. She said she would do what I asked for... I think I was given a relaxer and silk press without being told. (My scalp was burning after 15 mins of chemicals and I was done in about 1 hour.) keratin takes longer usually. When the chemical treatment started to burn my scalp I asked to be rinsed and was told to wait longer, while she tended to other clients. I now have chemical burns, root thinning and scabbing on my scalp. I don't let my scalp become wounded when I do my own hair because I prefer length and health over a thin texture, and I expect a professional to understand and do better than I can. The flat iron process was also painful. I could hear the iron ripping my hair (she used at least 6-7 passes on very small sections with free hand (this technique burns the stylists hands and unevenly heats the hair, a fine tooth comb is best with a flat iron). My scalp and neck was burned in the process of flat ironing several times. The end result was very thin, shiny, short hair with root and shaft breakage in visible areas. The style was very flat and unflattering on me. Prices were not posted anywhere in the salon, but the people before paid about 70$ for roller sets. And online gave it two ($$) so it should have been affordable. I was then told the price was $350. I have no intention of referring anyone to this place. I should have just asked for a roller set.

I made an earlier review about this establishment concerning my husband making appointments online…read more Later in the day the owner called and scheduled an appointment for the next day at his convenience. He came home with the style he wanted and it looked amazing.

Family-friendly, clean, comfortable, and professional salon…read more These professionals are gentle and trustworthy and I will continue to come to them for my hair care needs! MD

Beautiful work and a very gentle touch! My two daughters, ages 12 and 4, love getting their hair…read moredone here. The stylists are patient, kind, and always do an amazing job. Highly recommend!

I had a silk press done. It turned out amazing. I was able to get squeezed in and my experience was…read moregreat. Favour was so kind and we laughed and talked the whole time. She and her salon is so welcoming. I just happened to be in town the day I got my hair done. But I will be driving an hour and 45 minutes to get my hair done again! Very professional.

Tamara is a magician! I saw her for an eyebrow tint/lamination and eyelash tint/lift. I never…read morethought my eyebrows could ever look like this again after all the damage from waxing for years. I am in actual awe of how amazing they look. I also see Tamara for nano-needling facials and my skin has never been more moisturized. I wake up with the healthiest looking skin. I cannot recommend Tamara enough. I wake up in the morning feeling like I am ready for the red carpet. Go see her so you can look your best!

I have been going to O'Hair Salon for over 7 years. I was late to my appointment by 33 minutes…read more this Saturday, which was for a cut and full foil.. I knew I was late so I said, "please just give me a haircut" to respect my hairdressers time. When I went to pay, O'Hair Salon's Salon Manager made the decision to charge me the full amount of the foil I did not receive- I would. have been ok for a fee but $175 for being 30 minutes late .?? AND, in addition to paying around $230 4 times a year for seven years.... to do the math... This is spending over $10,000 over 7 years. To not cut me a break.... not cool and disrespectful, to me, as a patron. O'hair Salon needs to check themselves when it comes to this type of management judgement calls.

Went to see Brooke for a Ouidad cut. I am so picky about who I let cut my hair because I have very…read morefine curls (and extremely long hair on top of that) that frizz and tangle very easily. She did an absolutely amazing job! I am definitely going to be a regular customer from this point on.

This was my first appointment with Brooke for a Ouidad cut. She was wonderful. We spent some time…read moretogether reviewing my hair, its curl pattern and my desires. I have very fine hair that will become frizzy if not cut correctly. I absolutely love this haircut. Brooke definitely knows how to cut curly hair. An added bonus was that we had a great conversation while she did the cut. I highly recommend Brooke for those with curly hair. She definitely knows what she is doing.

I really wanted to love this place because my first experience was great. About 2-3 weeks ago, I…read morecame to Sylvia's Hair Braiding for the first time, and everything went smoothly. Online booking was easy, and I was in and out in about 2.5 hours. I was so impressed by how efficient they were that I decided to bring my children here as well. Unfortunately, my second experience was completely different. I booked my children's appointments the day before the 4th of July and had even called two days prior because I needed help with the online booking. The employee I spoke with assisted me but never mentioned that they would only be accepting walk-ins. When we arrived for our scheduled appointment, we were greeted at the door and told they were only taking walk-ins. The salon was already packed. I explained that I had called ahead and was never informed of this change, but no one apologized, acknowledged the inconvenience, or attempted to offer any accommodation. The owner was there, sitting at the first chair in pink, braiding a client's hair the entire time, and never even spoke up or acknowledged the situation. After being told they were only accepting walk-ins, they took down the hairstyles my children wanted, discussed pricing with me, and agreed to call me when they were ready since I explained that I live nearby. Nearly two hours later, I received a call asking me to bring one of my children in. I returned immediately after. Once there, I was told it would be "10 minutes or less" before he would be in a chair. Instead, we waited for an hour before my son was finally called back. While I'm glad he was eventually seen, the wait was far longer than what we were told, and no one ever acknowledged the delay or apologized for yet another inconvenience. I will say there was one kind gesture during the entire experience. One of the braiders noticed I had been standing the whole time and offered me her seat. I declined because she needed it as well. I genuinely appreciated her thoughtfulness, and it stood out because it was the only act of kindness we experienced throughout this ordeal. What has been most disappointing is how I was treated throughout this entire experience. Instead of empathy or even a simple apology, I felt like I was being met with rude looks and dismissive. Whether that was their intent or not, that was the impression it left. As a paying customer whose scheduled appointment wasn't honored, I believe I had every right to be frustrated. At no point was I disrespectful or rude; I simply wanted clear communication and the courtesy I believe every customer deserves. Good customer service isn't just about doing great hair--it's about how you treat people when something goes wrong. A simple apology, honest communication, and realistic expectations beforehand would have gone a long way. I understand that mistakes happen, but the complete lack of accountability and professionalism is what was most disappointing.

I had a very disappointing experience at Sylvia's Hair Braiding in Germantown…read more I was assigned only one braider, which significantly increased the time it took to finish my hair. Unfortunately, the bigger issue started after I left--the braids immediately began coming loose. I returned to the shop to explain the situation. She offered to put the hair back in but how? The hair continued to come out for several days--everywhere (my car, bathroom floor, living room, etc.). The most frustrating part was attending an event and feeling embarrassed, constantly checking the floor to make sure I wasn't leaving a trail of hair behind me. Overall, this was a very frustrating experience, especially for a paid service. I won't be returning. Now, I have to take this down after only a week and have it redone. I wasted $260 for nothing.