The inside of this restaurant is so cool - dark, but with a bit of whimsy. I still had a good dining experience, but prices have definitely grown since the last time I was here. The light up fairy crown that everyone receives is a very nice touch to the experience! I ordered the salmon ($46), which came on a bed of caramelized mashed potatoes & a side Hobbit salad. The portion of salmon was huge & came out hot & I ate it all! I also ordered an apple dessert crepe ($20) to-go (which surprisingly took a really long time to receive - enough for my friend to eat her own entire crepe) & for what it was, it was just ok. read more

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Enchanted Forest was definitely an experience, though I'm still not sure it was one I enjoyed as much as I had hoped. After seeing countless videos on social media, I was excited to finally visit this unique and whimsical-looking restaurant for Mother's Day lunch. Unfortunately, the experience got off to a disappointing start. When making the reservation, I was never informed that the restaurant would only be offering a limited Mother's Day menu. By the time we were seated and learned there were only five menu options available, with no access to the regular brunch menu, it was too late to make alternative plans. Not wanting to spend the holiday scrambling for another restaurant, we decided to stay and make the best of it. For the price, the food was underwhelming. Most of the dishes were mediocre, and my filet was noticeably overcooked. I had specifically been looking forward to trying items from their brunch menu, so finding out it wasn't available was disappointing. The cocktails were visually appealing but overly sweet and lacked balance. Another disappointment was the seating. Despite making reservations in advance, we were not seated in one of the restaurant's signature enchanted booths. To be fair, there are only three of these themed booths in the entire restaurant. The rest of the dining room felt somewhat dated and cluttered with dusty artificial plants. The overall atmosphere didn't quite match the magical experience portrayed online and on social media. The staff did make an effort to celebrate Mother's Day by giving moms elf ears and light-up tiaras, which was a fun touch and added to the theme. In the end, I left feeling disappointed. The concept and marketing create high expectations, but the food, seating experience, and overall value didn't quite live up to the hype. While the restaurant certainly offers a unique theme, my experience fell short of what I was expecting, and I'm not sure I would be motivated to return. read more

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Stopped on way home to Nevada Great food, drinks and service! Highly recommended The hobbit themes are great read more

Waited 20 min for anyone to even come by and acknowledge us. Got up and left. The girl in the front was like " are you leaving ?" No apology. I get it things get hectic, a simple acknowledgment of existence would have been nice. Hospitality is not this establishments strong suit. Inside was pretty and unique. There's plenty of other places to eat that greet you and acknowledge you. read more

Enchanted Forest - Salad Near Me - Placerville, California

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This place was good, good place for a date night, fun environment and comes with a light up crown. I enjoyed the lobster bisque soup, my date and I had the fondue dinner special, which included the soup, a hotpot with some items to cook in the pot (diced lobsters, steak, chicken and meatballs) a desert and a cocktail each. The serving size for this however felt like more of an appetizer than an actual entree. Each meat coming in a 4inch by 4 inch square probably less than 8 ounces each. It was 59$ per person for basically what appeared to be one appetizer size SHARED meal. For 59$ each I would've assumed we'd get a flight of meat each however they only served one flight of meats to throw in the pot for the both of us. I recommend ordering a regular entree because the amount given was hardly worth the 59$ per person and You're paying more for the environment than the actual meal. From a guys perspective this place was great to entertain your lady friend, but couldn't help but feel a bit robbed for paying $190 bucks for an appetizer and a cocktail. read more

Enchanted Forest - Lobster, steak, chicken and meatballs, 59$ a person. - Salad Near Me - Placerville, California

This place is SO cool and unlike anything I've ever experienced. The second you walk in you get a light up headband, there's live Renaissance music playing, and the decor is completely over the top fairytale vibes everywhere you look... even the bathrooms look like you're in an actual forest, which is insane. We were lucky enough to get one of the forest booths and it really feels like you're sitting inside an enchanted woodland. Absolutely loved it and would go back in a heartbeat for the ambiance. For food and drinks -- the mead flight is so fun and I loved the honey flavor. The original mead was my favorite. The chicken pasty pie is a must -- get one for yourself, don't share it. Trust me. The fondue was a fun group experience but I honestly wouldn't recommend it for the food itself...the ingredients and sauces were below average and expensive for a group. Stick to the pies, sip your mead, soak up the ambiance, and have the best time!​​​​​​​​​​​​​​​​ read more

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Had the best birthday dinner here last night! Excellent food, wonderful service, amazingly thoughtful atmosphere and ambiance. Sunbeam, our waitress, was sooo great and made the experience just perfect ! And I love the cute fairy crowns with lights given to guests to wear. Will definitely be back! Thank you Enchanted Forest! read more

Enchanted Forest - Birthday treat :) - Salad Near Me - Placerville, California

Enchanted Forest is one of those rare places that feels like you've stepped into another world the moment you walk in. The whimsical fairy-tale décor, twinkly lights, and storybook details make it feel timeless... like dining inside a fantasy novel! But the real surprise? The food is genuinely amazing. This isn't just a cute theme restaurant! the dishes are thoughtful, flavorful, and beautifully presented. It's the kind of place where the ambiance draws you in, but the quality of the food makes you want to come back again and again. It's also fantastic for kids. My toddlers were completely enchanted by the setting, and it's one of the few places where adults and kids can both feel delighted at the same time. BUT somehow it's also the type of place you could sit at the bar and have the best girls night (with the complimentary sparkly flower crowns, of course) The service was perfect, all the gals are delightful. If you're looking for a magical dining experience that's actually delicious, Enchanted Forest is absolutely worth the trip. read more

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Definitely come for the experience. We did.... but the food is good, too. Some of the wait staff really got into the theme, wearing elf ears as we were served under a forest lit night scape with twinkling lights everywhere. We were also given colorful lit crowns as part of the fun. Our server was very attentive and friendly, and had a nice conversation with us. They have themed drinks, which I typically do NOT enjoy, but the poison apple drink was perfect. Just enough bourbon and fruit flavors mixed...very good. The food was good...I simply chose wrong. The baked brie appetizer was very good, as were the various fruit compotes and chutneys to dip it in. The pasties, on the other hand....just tasted of bland meat mixed with fried spices in a puff pastry. Not very good. My wife's steak, however, was cooked perfectly, and she gulped down the shrimp. She already wants to come back, and that's saying something...besides limiting to 2 drinks. ;) Overall, a fun time, and I definitely will come back, but will probably change up my food choices read more

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This place is so nice! I love the decor, it's like you're truly being transported to a magical forest. They also give you free lighted crowns to wear and take home, which we loved! I had never tried mead before and I don't really drink that much, but I had the elderberry mead and it was really good. I also tried the the vegetarian crepe and it was pretty good and my husband also liked his pot pie. This is a very cute place to for a celebration or even just because. Kids would probably enjoy it too. You can park in a nearby garage too. Very fun and unique place! read more

Food is good but not fabulous. A bit overpriced for what you get! Ambiance is fun and whimsical but maybe they rely too much on the fantastical aesthetic read more

What a wonderful treat! The restaurant is beautiful, the service was wonderful, and food was fantastic! Plus we got to feel like princes and princesses read more

I've been meaning to try this place and finally got to go with my girlfriends for my birthday. It's a very cute fairy forest theme. The server was very friendly and attentive. The steak was super moist and delicious but the salmon was a little too sweet and the corned beef pasty was a little too dry. Overall, it was a great experience especially for birthdays bc they give out a piece of delicious chocolate cake with happy birthday written on the plate. We ordered the key lime pie with blackberry and that was really amazing. It's a place you have to try at least once for the experience. read more

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So disappointed in the service tonight. Was seated quickly at a table of our choosing from the sweet hostess. Waited over 10 minutes before a member of our party went to bar to ask about being served. Bartender had a rude snarky reply and we sat and waited for a few more minutes. The hostess soon after went to check in with the bartender after another few minutes who then abruptly told the hostess "I told them I would be with them soon". We were excited to show an out of towner a fun, in town, restaurant. We got up and left after near 15 minutes of NO ONE coming by our table. Too bad. read more

Great food and fun experience at Enchanted Forest. We were given fairy light crowns to wear right away which were super cute. We had the Prosciutto Bacon Wrapped Asparagus starter and Three Course Fondue. The Cheese Fondue with Gouda was tasty and complex. The Main Fondue with steak, shrimp, grilled chicken and meatballs was delicious, and the dark chocolate fondue dessert was perfect with the fruit but too sweet when paired with the cookies and treats. Overall, I highly recommend for the fun atmosphere and quality food. read more

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What a gem and memorable experience for my family! Have kids? This is a one in a lifetime experience and would very highly recommend it at least once if you're able to (priorities first!). Magical ambience with lights twinkling in a forest enchantment environment. Biggest tip I can offer? Make a reservation ahead of time and don't settle for regular table seating - keep looking through each day and the multiple time slots for a seating at their magical table experiences. We were fortunate to sit at their Fun Nature Fort Booths. No difference in service or anything like that, it's just that you'll get to have booth side tables with a towering curved leafy vine above you with a warm lantern lighting your way.. through the forest.. of fairy time enchantment. And if your kids (or yourself) have a heightened imagination (or they just can't sit still), you'll be glad to have those booths. They give you magical crowns that light up! And yes, you get to keep them so don't throw them away or leave them behind. Service was fantastic, food was simply delicious and absolutely amazing, main dining room was a magical experience, and their bathrooms were quite a surprise! Pictures are worth a thousand words - aaaand I'll leave it at that. Drinks. Must try - Forest Flight of Meads where you get 5 flavors infused with deliciousness. Our favorite was Chai! Oh so good! But NOT a fan of the Apple flavored. Also had Fairytini and Lavendar Leprechaun - both of which helped us forget our toddlers for a moment. Food. Forest and Sea - hands down winner! Filet mignon (medium rare), scallops, and shrimp cooked to perfection. Popular order is the boneless braised beef short ribs - super soft, mouth savory, but just not my cup of tea. If you're into braised beef, though, then you're going to love it! If ever, would love to try their Irish gold miner's pasty pie.. looks like an entree for coming champions. Maybe grow a tuft of chest hair with each bite? Appetizers we had were Lobster Seafood Bisque soup (bowl) and Irish Whiskey Shrimp - both were top notch glory enchantments! Dessert. Blackberry key lime pie. Trust me on this. Each bite with a flavor explosion of blackberries and lime.. incredible! Parking. Good luck with this. I know there're time limitations but luckily no meter maid that day.. I don't think it's enforced much but just keep in mind there are time limits. Street parking if you're lucky, otherwise it might be a bit of a walk for ya. Highly recommended to try AT LEAST ONCE with your family and give the little ones a core memory they won't forget. read more

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Fun place. Very magical. I made my reservation online and specifically asked for a booth. When we arrive the hostess status at a two top table when I asked to move to a booth she said those are generally for four people, but there were so many empty booths as it was not busy at all I didn't know what the problem was. She finally moved us. Our server was very nice and helped us with questions about the menu. I loved the cute lit up tiaras that were given to all the guests. I have to say the mashed potatoes were absolutely fabulous but the Caprese chicken was super dry. That's the only reason why I took away a star. For the most part I would highly recommend this restaurant and I would go back again. They were nice enough to comp my husband a slice of cake at the end for his birthday. We will definitely be going back! read more

The setting and theme are fun and well-executed, including a complimentary light-up 'crown' for each of us. Even the surrounding area was cute and lit up for the holidays, and parking was a breeze in the garage one block over. Service was friendly, although a few more visits to the table to tend to refills would have been appreciated. As for the food, my daughter has one or two restrictions, and the restaurant was out of the one item she had planned to order. It happens, and it's no one's fault really, but it was disappointing. For the price, portions were smaller than expected. I had the filet mignon, which was cooked perfectly! I suspect it had been prepared sous vide (which is fine!), but the texture and appearance would have been improved vastly with a quick, hot sear. My dining companions seemed to enjoy their food, but a common refrain was about under-seasoned food, especially the mashed potatoes. They were creamy, but bland. The chocolate fondue was a HUGE hit, and may just be the thing we come back for. This restaurant was definitely enjoyable for a one-time special occasion, and with just a little more attention to the food and flavor, I'd happily recommend this enchanted gem. read more

Walked in and was seated right away. There were cobwebs at the table and it was so hot I was sweating. We were seated ten minutes and no one came to our table so we went to the bar to ask if we could order and the bartender rudely said I'll be right with you. Meanwhile, a group of 3 was seated at the bar and was served right away even though they got there 10 minutes after us. The hostess went to check in with the bartender and the bartender rudely said I told them I'd be right with them. We left after 13 minutes of no one speaking to us when the rest of the place wasn't even busy and people who walked in after us were served before us. read more

I have been wanting to try this place since seeing it on IG but it was quite a bit away so have been putting it off. We decided to suck it up and drive the 1.5hrs. First impression: very cute and cozy. I loved the greenery and wooded walls. A bit cramped once you go in and sit. Like I don't think they could add anything else. But the waiters can walk around and thats all that matters I guess. We got these cute floral headbands which I thought was fun. Our waitress was polite, took our orders quickly, told us about the specials and was attentive. The food was unfortunately not impressive. For apps we ordered lobster bisque and tapas. The soup we never received, the tapas they were out of one. The smoked salmon and goat cheese and apple were great! The prosciutto and fig was the one that was out and the baked brie we ordered 2 of. It was TERRIBLE. It tasted like raw feta (yuck!!) untoasted bread, some pickled something and idk what the white things were on it. Just bad. Nothing baked or brie about it. For entrees we had braised rib and one of the special pasty pies they had (steak and mushroom). My husband said the rib was mid. The steak and mushroom pasty was nothing special. Dessert was fluffy cheesecake and keylime pie. The cheesecake was great. Not overly sweet at all. Almost european in its taste of stronger cheese than sweetness. The key lime was very sweet tart and rich but good. All in all I enjoyed the aesthetic, the service was good, food came out quickly but the food was unfortunately not worth the drive/hype/price. Which sucks bc I feel like it started off good with apps and seemed promising. unfortunately the entrees were not great and that seems normal for these themed places. If I could give a 3.5 stars i would as that is more how I feel. read more

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When we first learned about Enchanted Forest, we really wanted to check it our but regretfully it took their closing announcement to finally get us there. But good news, they aren't closing anymore! Enchanted Forest is a unique, charming experience with delicious food and excellent customer service. The restaurant is small but as you enter you are welcomed by fairies then further in emersed into the forest. We were able to get a Nature Fort Booth which seemed more magical than Under the Tree. The kids enjoyed the wooden and log designed cushions and lights on the table. The servers all have fairy ears and guests are given fairy lights which add to the experience. The menu is a bit short but there is something for everyone. My husband and I ordered the Irish Gold Miners Pie and Boneless Braised Beef Short Rib while the kids got the Three Course Experience with pizza and chicken on a stick. The presentation of the Irish Gold Miners Pie was pretty cool as it is topped with edible gold flakes. The outer crust was flaky and inside filled with corn beef and potatoes. My husband said it had good flavor and he was surprised by the large portion and how much filling was in the pie. The Braised Beef Short Rib was saucy, savory, tender and went really well with the mashed potatoes and vegetables. I could really taste the mead and garlic flavors in the beef. As for the kids' meals, they enjoyed their fresh fruit, the grilled chicken is just that; grilled chicken on a stick and pizza was just okay. The highlight of their meals was the mini fondue where they dipped fruits, marshmallows, and other treats in chocolate. A little pricey but the food is good and don't forget you are paying for an experience. The kids dressed as a wizard and fairy for extra fun. If you have littles, especially little who love fairies and magic, I recommend checking the Enchanted Forest out at least once. read more

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Ended our Apple Hill day with dinner here for our group of 6. We made sure to have reservations in advance and requested a booth table. We were seated immediately at a cozy roomy forest booth with a lit river table and throw pillows. The restaurant was packed and service was slow but we weren't in any rush. The ambiance was charming & magical. We all gleefully adorned our provided lit fairy headbands. Appreciated their diverse menu. Most of our group got a meat pasty, another had the scallops and caprese crepe was our final entree. Most included a dinner salad and were generous portions. Scallops were a tad overcooked but rest of our food was yummy. Sadly didn't save room for dessert. Overall, it was exactly what I expected and we found it delightful. Unverified rumor we heard from another guest, is that it's shutting down soon. Sure hope that isn't true! This place adds such a fun fanciful touch to the city. read more

Enchanted Forest - View from our booth - Salad Near Me - Placerville, California

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I have been to enchanted forest several times and I've had an amazing experience every time! The ambience is really what makes this restaurant, when you arrive you are given light up flower crowns which really enhance the experience and match the ambient lighting in the restaurant. The waitresses are always dressed up in ren faire attire which also adds to the experience, when I came here for my birthday last year they even had someone playing live music which was really cool. I've had the baked brie before which is delicious and has the perfect amount of balance with the crackers and good portion size. The stuff portebello mushroom are my go to entree each time, the lentils mixed with the cheese and plant based Italian sausage is so delicious plus I love that it comes with carrots and a side salad. I also love getting the mead flight and had one last year when I went for my birthday for this recent trip with my boyfriend I got their peach mead and it was soooo good. I know mead is considered a sweeter alcohol but I really like it. And getting the flight to share with my friends last year in May was perfect! For desert at my recent visit my boyfriend and I tried their decadent triple chocolate cake, it was perfect it was light and fluffy and not super dense like most chocolate cakes are. Overall I highly recommend this place to come on a date night, celebrate your birthday or just to come to experience the enchanted forest! read more

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I have been here twice and had the crepes and the fondue.. came across again and looks like the menu changed and I don't see the crepes . I wanted to swing by there I. march. Really cool ambiance and nice service . read more

Pricey but worth the experience! It's like stepping into a hobbit house! I love bringing visiting family to this restaurant! read more

We came here for the experience. The place looks whimsical and enchanting. Decor is so on point. Our teens loved light up flower head crowns. Over all atmosphere was lovely. What ruined the experience was the stale smell that hits you as soon as you come in. It's just so uninviting. Food was bland and didn't not look appealing. Short ribs were just ok. Macadamia crusted scallops were cold and nuts smelled old. Pot pie was delicious though. Most dishes we had were worth the overall price tag. Our server was so high on something, kept on forgetting things or bringing things we didn't ask for. At least he was happy. read more

Full disclosure: my husband and I were readying for a vacation in Placerville and looking at area restaurants online from home. When I saw this place come up, I hid the information from my husband because it looked like some hippy BS that he would love, and I would hate. Fast forward to our vacation and he saw this place from down the street and made a b-line for it I did not want to like this place... but, it is impossible, they make you wear a crown of fairy lights, the hostess has elven ears and the bartender was literally Frodo Baggins. My husband was in Heaven. And, the food was terrific!! Do not miss the adjacent hand pie stand... DELICIOUS! read more

Enchanted Forest - Me loving my husband loving this place ‍ - Salad Near Me - Placerville, California

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I was really excited to find out about Enchanted Forest extending their lease. My friend and I immediately made reservations and decided to head up to Placerville. The ambience of the restaurant was beautiful and cozy. All of the staff was dressed so cute and they were all very nice. Our waiter had great service and was very attentive. The salad featured in this photo was really good. My friend also enjoyed her steak, mashed potatoes, and veggies as well. The chicken that I had added onto the salad (not in the pic) was not the best, which is why I gave a four out of five stars, but the salad itself was really good. I do believe the price is for the experience rather than the food. I love how they gave each customer a light up flower crown. It was super fun and cute. overall I had a great experience at this restaurant and my friend and I do definitely want to come back for drinks one night and really appreciated the service from the employees and the time we spent here!! read more

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This restaurant is a hidden gem. If it was located in San Francisco I feel like it would go viral online and become a crazy popular restaurant. I was captivated just from the sidewalk as I was looking for a place to have lunch with my friend during my first visit to placerville. We were warmly greeted with light up flower crowns (seriously!) and led inside this ethereal dining room to a lovely oak table. The servers were warm, friendly and professional and the meal was magical. There's beautiful footage of Ireland on the TVs with Irish music playing and it feels like a vacation. The menu is extensive with great options for every diet. I tried the butternut squash crepes which came with a salad and it was the most delicious meal I've ever had. Comforting, flavorful and wholesome! I can't say enough positive things about the Enchanted Forest. read more

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STILL OPEN. AI is wrong! GREAT RESTAURANT! Amazing food, atmosphere, and staff. You have to check it out. We are going again for a post-holidays party with work in January read more

Fun spot to take a kiddo, or for folks who want a different scene. Love the forest décor, tables with a ribbon of light, and fairy ears on the staff. Everyone gets a lighted flower crown, so you quickly feel part of the scene. Had the vegetable pasty, which was cheesy broccoli deliciousness. That plus the mashed potatoes makes for a hearty meal (actually, two meals). The kids meal grilled cheese is served on sourdough, which was a no go for the kiddo so if that's the case for you/yours, you may want to try another option (the pizza is a strong contender). They have multiple flavors of mead, which I've not seen anywhere else. I didn't have any, so I can't speak to them but it's a cool standout feature. I was lucky with street parking for an early Friday night dinner; I could see it getting busy later while folks are roaming downtown. read more

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So this place had been on my list forever . I'm so glad we finally made it . It was more than an hour drive but so worth it . I was looking for a unique dinning experience and we found it . Walking in I felt like I was literally walking inside an enchanted forest . There is leaves ,trees and lights everywhere I loved it! Even the restroom was in theme . The theme is just a genius idea. Once we got seated we got greeted by our waiter named Marci she gave us some head bands that light up with flowers it definitely made me feel like a fairy super cute . Marci went above and beyond with her service she was super nice and attentive. For food we got the Strawberry Goat Salad to start with some drinks hubby got a Pliny beer and I got some hard Kombucha very good . After looking at the menu and trying to decide I went with the Short Rib the meat was so tender the mashed potatoes were so good too . The hubby got the Irish Gold Miners Pasty Pie it comes with edible gold wow .. The food was 10/10 so so delicious! Overall we had a great unique dinning experience . The theme was very cool we are so glad we got to experience it . The food and service was 10/10 so good and Marci was amazing. We found out a few restaurants from Placerville were featured on a Food Network show called Best Bite In Town . Enchanted Forest happened to be one of them featured on the show . Definitely a must watch show . I highly recommend this restaurant can't wait to go back . read more

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The food was OK. The service was great. The people were very friendly and quick. The ambience was amazing. A great place to bring little kids because they are so amazed by their surroundings. read more

Have wanted to try this place for more than a year. When we saw that it was having to close we decided we better do this. Happy to hear they will be there a bit longer for sure. This place is truly special! Great service and food, get ambiance as well. The fairy lights made this place so inviting and fun! Our server was very friendly and did a great job. The chicken caprese was very good. We'll definitely go back to this gem. Highly recommend. read more

Enchanted Forest - view of inside of restaurant. Fairy lights and tree! - Salad Near Me - Placerville, California

Flight of kombucha: mojito (where's the mint?), purple haze (3rd fav), pineapple (2nd fav), watermelon (tastes like fermented jolly rancher, least fav), strawberry (1st fav). As a reference my favorite kombucha is GTS strawberry and trilogy. I like my buch slightly sweet, but not like soda. There was live music on the Wednesday we went. We got complimentary lighted halos and a $10 gift card for next door. read more

Had a wonderful experience at Enchanted Forrest! I ordered the chicken caprese for dinner with the prosciutto asparagus for an appetizer. They also brought a complimentary chocolate cake dessert for my spouse as a birthday treat. The vibe here is so cute and the ambiance is amazing. Live music was played throughout the night. One thing to note is the restaurant does recommend planning to stay for 2 hours as the food can take some time to come out. Will be back again for sure! read more

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A very fun experience. Food, drinks, and service was amazing! We will definitely be back.

I signed up to get texts from them, and they were nice enough to send me a coupon. So, I decided to come back for lunch again. Once again, overall, very good. The service was great. This time, I decided to have the shepherds pie pastie. It came with a very nice salad, with the same honey mead dressing that I had the last time, and also mashed potatoes on the side. The salad was good, I love that dressing,, and I really enjoyed the mashed potatoes. They had little pieces of potato in them, so you could tell that they were made from real potatoes. Very good. Because shepherds pie is made with lamb, the dish came with a mint jelly on the side. It was already good as it was, the mint jelly just put it over the top. The lamb was tender and delicious. However, the potatoes in the pastie were just a bit too al dente for my personal taste. Also, the crust, especially on the bottom, was a bit too brown for my personal taste. The meal was still very, very good. I won't take off a star, because I know that everybody's taste is different. Even before the coupon, the price was very reasonable. I will continue to come back. Thank you again. read more

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Charming restaurant complete with whimsical headbands for guest. Hospitality refreshingly positive. We both had the salmon dinner and were surprised by the healthy portions. Want to go back and try the Shepherd Pie and cheese fo read more

Enchanted Forest - Tiramisu Cheesecake and their House Specialty Boysenberry Keylime Pie - Salad Near Me - Placerville, California

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I had a 7:30 reservation and arrived at 7:00. I let the hostess know we were early and still waiting for the rest of our party. She said our table would be ready and told us to check back in a bit. We returned around 7:15, and that's when things started to fall apart. She told us our table still wasn't ready but suggested we take a seat at the bar in the meantime. I looked around and noticed at least four or five empty tables. When I asked why we couldn't be seated at one of them, she explained that we had a specific table assigned. That already felt odd, but it got worse. A few minutes later, she returned and said the party at "our table" had just ordered their food and it could be another 20 to 40 minutes before we could sit. At this point, it was already 7:20, just ten minutes before our actual reservation time. She told us again we were welcome to eat at the bar. I politely pointed to the open table directly across from us and asked why we couldn't just sit there. She said someone had reserved that one for 7:45. I asked why we couldn't swap, let that guest have our table when it opened, and seat us at the available one. Her answer was simple: they don't do that. We were told our options were to either eat at the bar or leave. So we left. In all my years of dining out, I have never had a restaurant turn away a party with a valid reservation when there were open tables clearly available. This was the most rigid and customer-unfriendly seating policy I've ever experienced. No flexibility. No effort to find a solution. Just a take-it-or-leave-it attitude. I had high hopes for the ambiance, but honestly, it looked more like a makeshift wine bar with fake vines on the ceiling than anything close to an enchanted forest. It felt cramped, not magical. The menu looked fine, but I wasn't about to spend $60 to eat short ribs at a bar after being treated like an inconvenience. We didn't stay, and I won't be going back. If you're expecting a unique experience or thoughtful hospitality, I would look elsewhere. This was all style, no substance, and a complete failure in customer service. read more