Last year the service was exceptionally quick and efficient, this year a nightmare. I brought in an upright and a stick vac, clearly explained that the former had a hole in the hose and the later needed a new battery. A week and a half later, they have not returned one single phone call, I have an upright returned with the wrong hose replaced and the stick vac is still there. They claimed dyson was back ordered (I found it on amazon with free prime shipping) and when I called today was told that I'd have to call dyson myself to get a new battery. When I explained that they told me they were calling ups the prior day to check on the shipped battery - then he says oh, yeh, we can fix it for $80. Yep! Well that's what I thought you were doing this past week and a half since I told you to go ahead with that and the quoted price a week ago!!!! Supposedly it will be ready today and they will replace the hose free of charge. Disorganized and unprofessional. read more

This small store has a great choice of vacuum cleaners and sewing machines (my wife bought her here and she loves it) and the guy is very helpful. Great service and good prices ! read more

After buying too many vacuums that either don't work that well or don't last that long, I decided to get some expert advice. Salvador was great! Showed me various models, let me try them myself, lent his opinion and, after I bought my favorite, he put it together and walked it out to the car. So far, I'm loving my new vac. read more

Good Customer service. I needed the vacuum in 1 day and got it in 1 day. Better yet...it was inexpensive! Highly recommended!

I can't say enough kind words about this shop. I took my vacuum in for a small fix and they did much more to make sure it was working right. They did not charge me for the extra work, and I highly admire their ethical and outstanding service. I will definitely be back, and highly recommend them to anyone. read more

I just wanted to say that Salvador saved my life by saving my sewing machine! I honestly thought it was the end of the road for my ancient Kenmore but I happened to be driving by and saw his store and thought why not... Not only was he knowledgeable and so very kind but he understood my sense of urgency along with the fact that I couldn't afford to buy a new machine and I was desperate! Within 48 hours I had my machine back and oiled and repaired and looking and running like new for just a few dollars. I was totally shocked and so very grateful! So trust me, if you have a sewing machine that is near death or even a vacuum for that matter, go see Salvador and I know he won't disappoint! Thank you thank you thank you.... read more

This store is amazing! The customer service is amazing. I felt like a priority during my entire visit and was given answers to all the questions I had. I love love love my new Sebo! What an amazing vacuum. Salvador was fantastic, I will always go to him for all my vacuum needs. It isn't often you get to shop locally and support our local small businesses! Please support him, you won't be disappointed. read more

I called for an estimate on repairing my vacuum cleaner and it was half the cost of what another business quoted me for the repair. When I went to drop it off I noticed how neat, clean and organized the shop was. The man that helped me, Salvador, said he could fix my vacuum while I wait. He was courteous and the cost was very reasonable. They even sell used vacuum cleaners for very reasonable prices. Small businesses with such great service like this deserve more business!! read more

Went here yesterday. Great service! No repairs needed! Showed me how to thread my machine properly!

Excellent service, fair price, and prompt! Found this company on Yelp, and it did not disappoint. Brought my Hoover Windtunnel vacuum in yesterday afternoon; Salvador inspected it, cleaned the motor, changed the filter, and had it ready this morning when they opened! He even carried the vacuum to the car for me. Thanks for such great customer service. Oh- and they also have coupons in the Community Guide! read more

I'm giving them 2 stars because my Dad had his vacuum fixed here and they did a good job (although it was $170 for a new motor on his vacuum) I'm writing this because of my recent experience. I brought in my roomba to fix a problem that should have been solved by taking it apart and cleaning the sensors. I dropped off the roomba and was promised a call later that day, no call. A few days later I called them and was promised a call later that day, no call. I called again the next day and was told my roomba was ready, but he would call me back in 30 minutes once it was charged and tested, no call. So I called again and told him I was in Encinitas and could I pick it up now if it was ready, and he said it was. I went to pick it up and he told me to just take it since he didn't have a chance to test it, and I could pay later, I told him I didn't feel good about that because I would forget and feel guilty. So he asked for $20, which I gave. I went home and tested it and it was the exact same. So I watched a YouTube video about how to fix it and an hour later opened up the whole thing and cleaned the censors myself. When I opened it up a whole mess of dirt and hair fell out of the insides, I know there is no way he actually opened it up and cleaned it or he would have removed at least the worst of the dirt. This guy is dishonest and I'm irritated I spent my time chasing him down. To his credit when I called to complain he denied not even opening it but did offer my money back. Btw I fixed it read more

All reviews were correct. Friendly, polite, helpful, and fast turnaround. Highly reccomended!

I was trying to find a vacuum store in north county....nothing came up on the search---while shopping at the light bulb store I noticed this store ....i did purchase a vacuum cleaner from him ...a riccar. Well reviewed comparable to a miele....but made in the USA .....3 years warranty parts and labor....5 years of free service...good service ...pleasant ...this store has been in this place for two years....along time ago it was located on hwy 101. They also sell and repair sewing machines... read more

I have frequented this shop on a previous occasion and was completely satisfied with the service. A few days ago I came back intending to trade my vacuum cleaner for a different brand and model. After discussing my needs, Salvador told me that the vacuum I had was actually the best alternative out there for my situation and since the vacuum was still in good condition, I did not replace it at this time. As a result of Salvador's honesty, he has imade me a loyal customer who will be back again and again. read more

This is a great shop! Salvador was very helpful when it came to asking him if I should buy a new vacuum. He told me he could tune up my vacuum and ever since it has been running perfect. Great little store...for supplies as well! Great service and quality products. I would definitely recommend this place. read more

Wow...one day turnaround on my vacuum overhaul. Looks like new and works like it too. Friendly service and fair prices. Thanks!

The service here is wonderful! Salvador is extremely helpful and trustworthy. I would highly recommend this store!

I really appreciate when you enter a small local store to find someone that is there to give exceptional service. I recently visited the store to have my vacuum serviced. The problem was quickly diagnosed in front of me. It was was taken care of quickly and I was out of there in no time without any feeling I had being taken advantage of. Salvador provides the kind of service that will keep a customer coming back. read more

Just had my trustworthy Oreck vacuum die on me after 10 years of use, and the Oreck Customer Service department referred me to Encinitas Vacuum. After getting the dismal news that a repair would cost more than a new vacuum, Salvador explained my options, reviewed new vacuum cleaners, and offered a good discount for me to turn in my old broken vacuum and buy a new one. Little did I know that I could have also brought in my broken Brother sewing machine to get that repaired...so I guess I will be heading back tomorrow for a sewing machine repair! read more

Fantastic! I have a Singer Quantum Stylist 9960 machine that has been giving me problems since the day I bought it with the automatic tension/bobbin. After hours and hours of sewing aggravation I decided to finally take it in for repair. Will definitely be using Encinitas Sewing and Vacuum again! Very professional, knew exactly how to fix my machine, and fixed it on the spot as I was in the middle of a design when I took it in. Couldn't ask for more and very helpful!!! Definitely RECOMMEND! read more

I can't say enough good things about Salvador and the way he runs his business. Professional, courteous, and his prices are great. I needed a specific part for our Kirby motor and he had it in stock and repaired it the same day. I'm a customer for life! read more

I brought a broken electrolux canister vacuum in and a sewing machine from the 50's in to be fixed and reconditioned. they did a great job on both and i felt the quality and timeliness of the work was worth the price paid. i will return when needed. read more

Salvador gave me a great deal on a Miele Vaccum. His starting price was $50 less then what I found on Amazon. Plus he gave me another $50 off to trade in my old vacuum cleaner. He carried my old vacuum from the car, assembled my new Miele, loaded that into the car for me. Also, he threw in my first set of vacuum cleaner bags for FREE! Great service and prices. Thank You Salvadore! read more

I called Vac plus (where I bought my $700.00 Sebo vacuum) because I had a clog and it would not pick up hardly anything. I had just just serviced it with them a year b 4 for $125.00 and thought they would offer to get the clog out. They did not! They wanted $18.00 to $38.00 to as they said "We will take another vacuum and "vacuum" it out." I was NOT happy so I called Encinitas sewing and vacuum and he said they would not charge anything. He had the clog out in literally 2 minutes and showed me how to do it myself. We had never even known how to open it up like that! He gave me a a new bag as well (sebo bags r very expensive) he would not take anything for it so I gave him $5.00. I felt like giving him more but that was all I had in cash. What a caring man Salvador is. From now on this is our new store and I will be telling all my friends how great the service is. He even walked me out and carried the vacuum! read more

The customer service is amazing!!!! I was in the middle of a sewing project and my sewing machine started acting up. So frustrating. I took it in and Salvador stopped what he was doing to focus on my machine---and fixed it in less than 10 minutes! No leaving it there, having to pick it up, etc. I couldn't have been happier. I will never go anywhere else! read more

Wow! What great service. I had my Dyson repaired and serviced here. It looked new when he was done.

Salvador is very helpful and knowledgeable. He first put on a new belt for my 20 year old hoover upright but once I got it home I realized it was now turning but there was no suction. I went back the next day and asked Salvador what vacuums were best and he said Sebo and Riccar. I bought the Sebo Automatic X which is fairly light weight and comes with a 7 year warranty. I love it! I would recommend Encinitas Sewing & Vacuum for all your vacuum needs! read more

This guy knows what he's doing. I took in my old Panasonic vacuum that had broken the belt on the wheel thingy (ya, I'm very good mechanically...) and he replaced it and also gave it a tune up, cleaning it thoroughly. Omigod, it's like new! Very reasonable prices also. I will definitely recommend this establishment to others. read more

Thank you, Salvador!!! I brought our office vacuum in today and it was fixed, cleaned and running perfectly by the end of the day for a very reasonable cost. I appreciated the professionalism and concern Salvador exhibited. Will be coming back here for good! read more

Salvador is very professional and service is outstanding. I have purchased my Sebo from him and brought in my Dyson for repair. Service is always fast, affordable, and my old Dyson is like new. After seeing a demo of the Sebo product, I couldn't walk out without one! Thanks Salvador for all your help the last couple of years. read more

On a Monday I took my daughters Singer sewing machine in to have the thread tensioner for the needle replaced as it was broken. When I left the machine I was told it should be ready by the end of the week. I went in ten days later and was told the part will be in later that day so I would be able to pick it up the next day. I could not get in until a week later and was told that they had been sent the wrong part (I suspect that the wrong part was ordered). I was told that I would be called when the Machine was ready to be picked up. After another week I went to the store and was told that they had again bieen sent the wrong part. I waited for a call that the machine had been repaired and went back to the store after a total of eight weeks to be told the part was in and it will be fitted today. 'three days later I got the first call from the store that the machine was ready. I am totally dissatisfied with the service and lack of communication from this company. This was something that I could have done myself but I have been busy with other things. I have a carpet shampooer that requires parts but I will not take it to this store. read more

I visited Encinitas Sewing and Vac last weekend. I've been looking for a replacement for my aging Oreck vacuum and like to actually see and demo appliances like this before I buy. The day I decided to go I had actually gotten a flier from the Oreck factory for a great deal on one of their models that I was interested in. On a whim I went to Encinitas Sew and Vac and was pleasantly surprised that they had this model in stock (as well as many other vacuums!). Salvador had one set up for me to try. I explained to him the offer I got from Oreck in the mail. Without hesitation he matched the price and even worked out a deal on a combination with a handheld vac (better than the one offered by Oreck for just a little more money). He even threw in the first set of replacement bags for BOTH vacuums for free. How could I say no. Salvador assembled the new-in-box vacuum and helped bring it out to my car while I carried the box for the handheld. I recommend this store highly for the inventory, friendliness and professionalism I experienced there. read more

I have two cats and have always had a problem with little bits of litter spread all around the carpeting. The carpet is kind of nubbly and the litter would get ground in. My previous two vacuums never could pick it up. I was resigned to having to pay a lot for a better vacuum, like a Dyson, but then saw this place and stopped in on the spur of the moment. I told Sal my problem and he immediately pulled out a Riccar vacuum that he said had a lot of suction and would do the job. I was pleasantly surprised to find out the price was less than $300! It did the job and more. I could even hear it suctioning up the little pieces of litter. When I was done vacuuming and walked around barefoot, I didn't step on one single piece of litter, and it fluffed up the carpet so it looked great. I know it's weird to be this happy about a vacuum, but I am. Sal was a true gentleman, was able to help three customers at the same time, and I totally trust him and his advice. You can't go wrong here. read more