Lee's the best technician I've ever dealt with. He diagnosed my dishwasher issue quickly and…read moreexplained the repair process clearly. Lee is honest because he could have sold me a new pump, and I wouldn't have known the difference. Not only that, he was courteous, knowledgeable, and even showed me how to prevent future issues. The pricing was fair and transparent, with no hidden fees. I especially appreciated that he followed up to ensure everything was still working perfectly.

GE Dishwasher repaired reasonably and without excessive waiting time. Very knowledgeable…read moretechnician. Would recommend to anyone.

Had a drainage issue with my Bosch dryer. Mohamed quickly diagnosed and it and did some…read moretroubleshooting. He explained what he was doing and what the next step would be if he couldn't clear the drain. Luckily he was able to clear the pump and we're back in business.

They recently did work on my dishwasher and I am super satisfied. The technician was prompt and…read morecommutative. When a part was needed there wasn't unnecessary delay, he picked it up and I was good to go the next day! Great experience overall and will definitely use them again.

I had gotten their voicemail was full trying to proactively schedule but someone called me a say or…read moretwo later so it worked out. He took a part with him and never gave it back so i couldnt resell the item after saying he would order the part (said it wasnt avail) it was a strange ordeal. I now have to pay $50 for haul away because they dont respond and i cant resell it with the part for someone to fix. I also had to buy a whole new item (insurance covered but its the way of doing business for me) He was nice though in the interaction, but likely would avoid doing further business w them

Prompt, courteous and professional. This company was tapped by Cinch for my home warranty. I…read morereceived a follow up call on my service request very quickly and the technician came shortly after. he diagnosed the problem and ordered the part. It took less than 1/2 hour. After waiting a few days for it to arrive, the technician replaced the part, again taking less than 1/2 hour.

Friendly, prompt, and honest. Came out same day and did a very honest assessment of my fridge…read more Told me the exact issue and proved it to me.

The six-month warranty they offer is great, until you try to use it. I had a problem with a…read moreleaking dishwasher. As I had used AndyDuck to previously repair a washing machine - and their work then was prompt, professional, and effective - I did not hesitate to reach out to them with this issue. Andrew, my technician, came out, diagnosed the problem, and arrived at the scheduled date and time to complete the repair. As I paid him, he was very proud to tell me that his work comes with a 6-month guarantee. After he left, I ran the dishwasher again. While the dishwasher stopped leaking on normal cycles, it still poured out water on the 1-hour quick wash cycle. It took more than 24 hours to get a response, and even then only after I filled out their online contact form. Andrew said he could come out on a specific day, but unfortunately I was not available, and asked for a day the following week. He agreed, and then never contacted me again. As of the writing of this review, it has been nearly 1 full week since I've last had contact with anyone from this company. Please note: The phone number on their website does not work, and the number they text you from will not accept calls. This is strictly a "Don't call us, we'll call you" type of company. I will not do business with them again, and I urge others to be cautious of doing business with them as well.

Quick, friendly response and was able to repair my washing machine and stove…read more If needed, I'll certainly use this company again.

I have now used Sanchez Appliance Repair three times: To fix a leaking refrigerator water line; to…read moreclean/repair a dryer vent; and to replace a failed drain pump in our washing machine. In each instance, Mr. Sanchez was able to schedule an appointment within a day or two and successfully complete the repair within a single visit, all at a very fair price. I will definitely be going back to him when I need my next appliance repair!

Friendly, fast and reliable…read more Willing to share guidance on which appliances to purchase going forward.

We got hit with a large power surge recently and my fridge and stove were affected the week before…read moreChristmas. I reached out to Rodger and he and his colleague Thomas arrived the same day and immediately identified the issues in both appliances. He provided me with a full explanation, clear and fair pricing and gave me his word that my appliances would be in business by Christmas. Rodger did not disappoint. My appliances are working properly and I am so very appreciative!! He also suggested additional measures that will protect my appliances in the future. Thompson Appliance Repair is now my go-to for any appliance issues I may have in the future. Thanks again!! :) A. Savoy

Very responsive and affordable priced. Most of the appliance repair companies either never call me…read moreback or never show up. I'm so glad that we found John to replace our washing machine pump!

John was terrific. He owns the company and takes great pride in his work. Very knowledgeable and…read moreprofessional guy. Explained everything about why our dishwasher was clogged up. Was in and out inside of two hours. Super nice person as well. Be sure to ask how he came up with the name "Evolve" :) We will use Evolve from this point forward for all of our appliance repair.