Lee's the best technician I've ever dealt with. He diagnosed my dishwasher issue quickly and…read moreexplained the repair process clearly. Lee is honest because he could have sold me a new pump, and I wouldn't have known the difference. Not only that, he was courteous, knowledgeable, and even showed me how to prevent future issues. The pricing was fair and transparent, with no hidden fees. I especially appreciated that he followed up to ensure everything was still working perfectly.

GE Dishwasher repaired reasonably and without excessive waiting time. Very knowledgeable…read moretechnician. Would recommend to anyone.

If there were a 6-Star option, I would give Quality DC Appliance that level of quality and…read moreprofessionalism. It's been hot & my central air just stopped working. Quality DC sent Ben over and he found the problem right away. In 1 day, he got me the part and fixed it. And this was no small job. I have an older central air unit with the AC on the roof and the fan in my crawl space. He got in the crawl space and figured it out. Almost more importantly he explained exactly what was wrong. I had water in the pan... why? The fan died. So my unit was freezing the dead fan & when it thawed, the water would fill the pan, set off the sensor and kill the power. Also, my unit is old. I bought the house 7 years ago and the AC was already there. I know the last owner. He didn't install it either. Ben got the right motor in 1 day. The price was perfect. I googled the motor price and he charged me the bottom dollar. I even had him over to flush the coil 2-days later. I trust this company and I'm going to tell all of my neighbors to exclusively use them. A++

They recently did work on my dishwasher and I am super satisfied. The technician was prompt and…read morecommutative. When a part was needed there wasn't unnecessary delay, he picked it up and I was good to go the next day! Great experience overall and will definitely use them again.

I had gotten their voicemail was full trying to proactively schedule but someone called me a say or…read moretwo later so it worked out. He took a part with him and never gave it back so i couldnt resell the item after saying he would order the part (said it wasnt avail) it was a strange ordeal. I now have to pay $50 for haul away because they dont respond and i cant resell it with the part for someone to fix. I also had to buy a whole new item (insurance covered but its the way of doing business for me) He was nice though in the interaction, but likely would avoid doing further business w them

Prompt, courteous and professional. This company was tapped by Cinch for my home warranty. I…read morereceived a follow up call on my service request very quickly and the technician came shortly after. he diagnosed the problem and ordered the part. It took less than 1/2 hour. After waiting a few days for it to arrive, the technician replaced the part, again taking less than 1/2 hour.

No complaints super efficient, no posturing. Fixed my problem pretty quick from what i remember.read more

Update to my previous review: I was contacted by the business and was told that the reason for…read moretheir lack of communication was due to being a victim of a cyberattack. As I had no other way to verify this, I took them at their word and accepted their explanation. For full transparency, however, it is worth noting that this communication came less than 24 hours after I had posted my initial review. The repair technician arrived at my home the same day, and spent approximately 90 minutes going back over the previous repair work and going much more in-depth in this second go-round. After completing the work, he explained what he did, what he found, and then ran a cycle through my dishwasher. The next day, I ran another cycle, and the leaking issue had been fixed. As I am someone who does believe in giving people and businesses second chances and opportunities, and because I have seen them perform excellent and professional work before (see my original review), I am likely to give them my business at least once more to see that this experience is an outlier and not their typical course of business.

I have now used Sanchez Appliance Repair three times: To fix a leaking refrigerator water line; to…read moreclean/repair a dryer vent; and to replace a failed drain pump in our washing machine. In each instance, Mr. Sanchez was able to schedule an appointment within a day or two and successfully complete the repair within a single visit, all at a very fair price. I will definitely be going back to him when I need my next appliance repair!

They returned my call within ten minutes and were able to come in a few hours. They recognized the…read moreissue and after ordering the replacement part installed it quickly. I will use them again!

Friendly, fast and reliable…read more Willing to share guidance on which appliances to purchase going forward.

Rodger had great timely communication and was very straightforward about the process and costs…read more Showed up on time and was very professional. Highly recommend Thompson Appliance Repair to anyone in Ned of great value for a good price.

Honest people. Highly recommend. Gave us excellent advice on repairing vs replacing, Yep spending…read more$500 to fix a 12 year old fridge was a bad idea,

Very responsive and affordable priced. Most of the appliance repair companies either never call me…read moreback or never show up. I'm so glad that we found John to replace our washing machine pump!