Like w/ all national chains, your experience can vary from site to site. At this Hertz location (in…read morea house?) I have had great experiences. Atmosphere - house, red brick, friendly, like going to your aunt's to borrow her car. Price - Cheaper than an airport site and much more happy to see you. Selection - Decent. One time they tried to place me in an LTD....that was not going to happen. I swapped it out for a Nissan Altima. They have hooked me up before...like with a free upgrade that included XM radio. I was a happy camper. Overall - This place sure beats destroying your own car on a long trip and they have great customer service to match. Even...like... if...say you forget and leave your house key on their key chain. Um, I never did THAT. In closing (for those still reading), I would like to provide a travel tip. If you ever need to rent a car, choose the off airport site. You can/ will save a bundle in airport fees and taxes, which is one of the reasons why I love this site. You might be saying "But E, how do I get from the airport to the off airport site to rent my car?" Well did you know that w/ some Hertz locations you can do a one-way rental from the airport to a close off airport site location and they will not charge the one-way rental fee? Then after you pickup up your new rental (the next day of course) you just return it to the airport at the end of your trip. Thus, saving you a nice chunk of change in fees and taxes off of a five day or longer rental. Remember click it or ticket!!

They need better customer service, the car i had the check engine light came on a hour after i…read morereceived the car i reserved my car a week earlier and didnt get the car i paid for, the car floor was dirty and then when i returned the car they tried to say it smell like smoke but the car was cleaner then when they gave it to me

Editing my review because the office made it right and got us an upgraded car at the price we…read moreoriginally reserved. But, we waited several hours and had we not gone to the office to wait for a car to arrive I'm not sure we would have even gotten a car. This confusion should not have happened and I am uneasy about renting a car from Enterprise again. -- Unfortunately zero stars is not an option so I'll have to give this location a star. We have rented cars from Enterprise numerous times and it's been a breeze. We made a reservation over a week ago as part of our vacation, and confirmed this morning that we would be picked up (implicit in this confirmation, one would think, is that there would, you know, BE A CAR for us). Unfortunately when the time came for us to be picked up we received a call that the office has no cars on the lot and can maybe get us a car this evening. This is completely unacceptable. For us, it's a partially ruined vacation since we now may not be able to even visit family members we haven't seen in months. I certainly wouldn't risk renting for business purposes.

update: almost a year later and 5 more phone calls I spoke to the area manager who was also rude…read moreand could not be bothered. Makes sense as to why the manager is the way he is. no accountability even from the top. Update: It took 2 weeks to be billed for this-why? I have still yet to be contacted by the regional manager. Update: I had to go back to get the vehicle. I noticed the seats didn't stow and go so I asked if they could remove the seat. I was told no as it was policy. I again expressed displeasure from this morning and Hamilton wanted to tell me that it was MY fault that I wasn't ready this morning and get loud while other customers were in there. That is not the case. I called Friday to arrange this. On top of everything else this van smells of urine This location has become disappointing. I called Friday to arrange a pick up today (Wednesday) for a rental. I requested 9a but the guy I spoke to asked if I was okay with 9:30 since it takes them a minute to get in. I agreed to that and rearranged my schedule accordingly. This morning I receive a call at 8:38a saying someone was on the way to pick me up. I told Jamal from the conversation on Friday that I thought we agreed upon 9:30 he told me to call when I was ready. I called at 9:22a stating I'm ready the girl told me she was sending someone. NO ONE CAME for ANOTHER 30 mins. I drove to the location at 10a missing an important meeting that I had. Whoever was there was so lackadaisical about the entire thing. This is the last time I use enterprise.

Horrible experience! Waited in line for over 40 minutes (only four people in front of us) no where…read moreto check in for people who had already done everything online. Waited in 100 degree weather, with a four month old baby, for a car I was told was ready and waiting for us. It wasn't there and in 25 minutes it still wasn't there. They tried to give us a smaller car; when I specifically told them I needed a large car or an SUV that would hold a stroller and luggage. He assured me the stroller would fit in the car. Finally, I went back to the counter (three trips to the manager, who muttered the f word when I came back the third time) to get a large SUV because the stroller wouldn't fit in the car they gave us. So yes that meant more wait time for that to get brought to us. Then the SUV had a chip in the windshield. The experience of getting a car from Dollar was longer than our flight and I had reserved and paid online. Never would I go back to this company or recommend them to anyone!

The absolute best buying experience I have ever had. John was so helpful and nice from the phone…read moreconversation all the way to finalizing the purchase. All the staff made us feel so welcomed. I love my new car!

Went down to the Exchange to look at a car they had and couldn't say anything about John's…read morehospitality, honesty other than 5 stars. He answered all my questions, no pressure for the sale. I would definitely recommend their auto exchange to everybody who is looking for another vehicle.

Worked perfect for me. Everyone was great and the process was easy. Bob also was vey nice and made…read morecontact with me the day before our return. Would recommend to my mother!

Unreliable!!! Left my wife stranded at the CLT airport at 5 AM. When no one showed up, she…read morecalled Bob, and woke him up. He said he forgot to set his alarm. When he called her back in a few minutes, he told her she would have to wait as he had another pick up at 5:40 AM and then he'd get her. Reservations were made a month prior and in fact this pickup was confirmed with Jessica the day prior to the scheduled pickup. Car services need to be 100% reliable. This one is not. We will never use them again as we cannot trust them.

When you walk into the store, you will see many tables settings which are lovely and elegant as…read morewell as curtains, walk coverings, some furniture etc. There are plenty of material swatches to choose from. We needed 18 tablecloths and 50 napkins. There was a credit card processing fee a rental protection fee and agreement was signed and the total with tax was almost $500. This was for a special event and although pricey we needed something elegant.

Cooks Rentals is the place to go for all your party needs. They were fantastic in getting me what I…read moreneeded for my sister's wedding. They were very helpful to show me different items

Couldn't have had a better experience. Davauris was early and patient to pick us up, was…read moreprofessional, courteous and a pleasure to be around. We would highly recommend Morgan Transportation and would not consider using another car service when in the area. Steve Rollins, MT. September 2024.

Promised a pickup from Waynesville to the Asheville airport. Stopped returning texts and calls when…read moreour group asked for a status update. Got a vague answer after several calls. Very unprofessional and unreliable behavior. I would recommend a more reputable service in the region.

Al, thanks for taking great care of our cars throughout the years. First Trina's minivans and then…read moremy Mustang. We can't thank you enough for the kind, tough love, no BS service that you offer. I'm finally getting rid of the quarter million mile Mustang but, I gotta bring the new one to the best shop around. See you soon.

Amazing! 110%!! I'm looking for a local garage to service my 2012 in place of the dealer. I…read morefound great reviews for Al's and thought I would check them out. I had a broken wiper from the recent snow storm plus a list of items from the dealer. OMG! The manager took 1 look at my broken wiper and said I can take care of that plus look at your list from the dealer. Great! He had the part available and put it on and charged me ZERO! I was thrilled as it was closing time on a Friday and Al's took care of me. I look forward to taking my car there from now on. I've been so disappointed in the dealership quality along with their prices. A+++++++

Great car wash with inside and outside cleaning and car detailing. Friendly clientele and quick…read moreservice.