Enterprise Rent-A-Car

I booked a Toyota Camry weeks in advance. When I arrived, I was told they had no Camrys. So, I…read morereceived a Volvo XC 90 instead. The car was dirty; they had a sign near the walk up saying the car wash was out since 5/31/26 (about 3 weeks). Once we drove it a few miles, the warning light for low tire pressure and the warning light for no washer fluid in the windshield washer turned on. It is obvious this vehicle was not checked before assigning it to me. I tried twice to fill up the tires with air, but the warning light did not go off. When I returned the car, I told the attendant about these issues. All he said was "OK," "OK." Not "I'm sorry." Lousy.

When I ordered my car by phone, I was told a price if I paid then with a credit card. Surprisingly,…read morenone of my cards were accepted! Really!?! When I had to pay at the pickup desk, I was charged $20 extra because I hadn't prepaid! I used the same card that hadn't been accepted by phone. What a scam! Probably won't be using Avis again.

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Nice car

4M Elite Car Service

(41 reviews)

39.1 mi

Was able to leverage this service again while in Napa, and this time, Michael picked up my wife and…read moreher father for a surprise Mother's Day dinner in Calistoga! Michael was super communicative throughout the booking process, and I'm so happy that I've got a trusted transportation contact in Napa. Don't hesitate to book them for your next trip!

Mike was phenomenal for my daughter's wedding!!! He was early and was so patient with my…read moredaughter's tardiness!!! I highly recommend 4M Elite Car Service!!!

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Budget Rent-A-Car

(3 reviews)

Great customer service by Rene. He helped save our roadtrip after having charging issues with an…read moreEV. Loved the car, but charging issues made it nearly impossible to complete our trip. He resolved our issue with zero hassle nor resistance. Within 5 minutes at the counter we were heading out with keys to a gas guzzling truck! Irony aside, I was appreciative.

I had a great experience with Budget Rent-A-Car at the airport. I had accidentally done an online…read morerental at a different location, and thankfully the manager (Rene) noticed that and helped me out. He was excellent and provided five star service. I'm planning on using this car rental agency for all future visits.

Bill's Taxi Service

4.4

(37 reviews)

10.1 mi

They were courteous, responsive and did a first class professional job with my airport transfer.read more

I rarely post reviews. But I was in such a desperate situation today. We got stranded in Jenner…read morewith a flat tire. The tow truck could only take one person so we tried Uber and other taxi companies. Marina answered the phone call so quickly and dispatched Eric to pick us up. This area has NO cell reception, no GPS, nothing. Somehow our driver found us and was so pleasant. He helped me install our car seat. We had been stranded for hours and he just made the situation so much better with his positive attitude and friendliness. He got us to where we needed to be safely. I am so grateful to this taxi service open on a Sunday, in an area where no one else would come. Would definitely recommend again to anyone in the area!

Getting married? We love getting the wedding party to their venue on time. We can also accomodate your guests as well!

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Enterprise Rent-A-Car

3.0

(54 reviews)

Eric followed up on our 2 day car rental to make sure all went well. A very sweet , professional…read moreman. Please thank him for me.

Arrived as scheduled at 1:15 just got our rental car at 3:55. The car is filthy and the gas tank…read morewas not filled. Customer service counter said it's been this way for weeks. Cars are not on site and only 2 employees to retrieve them. Service agents were polite and apologized but this is unacceptable.

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Elite Excursions

(43 reviews)

11.1 mi

Sergio, our driver, went above and beyond for our group! Went to a couple wineries and traveled…read morewith an infant, he was so helpful even helping me get my stroller ready for each place! If I'm ever in need of transportation services again, I'm definitely using Elite Transportation! Cost was the best in the area.

We had the best time having a driver for our wine tasting day! Our driver Cory arrived on time and…read moredrove us to 4 different wineries. We had such a great time knowing we didn't have to worry about driving after drinking wine all day. Highly recommended using elite excursions.

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Hertz

2.0

(1 review)

14.6 mi

Rental car from Hertz in both Florida and New York incurred road tolls. No problem. Hertz charged…read more$58 to "process" tolls of $21.

Budget Car Rental

2.4

(28 reviews)

The vehicle I received for my reservation on May 9th had a coolant tank that was way below minimum…read moreline. I showed the Budget agent at this location during the pick up time before I left. He told me to buy coolant and refill the coolant tank and I will be reimbursed at the drop off location. Since I was going to SoCal, I didn't want to risk the engine overheating. So, I went to autozone, purchased the coolant, and refilled the tank like they told me to. At the drop off location, I told them what had happened, showed them the before and after pictures along with the receipt from Autozone. They told me they could not do the reimbursement and that I will have to do it at the location I had originally picked up the car. On May 13th, I returned to the Budget at Airport Blvd (the original location) after my trip to inform them that was I was not able to be reimbursed at the drop off location. They told me they could not reimburse me since the car had a prepaid reservation. I feel cheated like I performed free maintenance for their vehicle. They wasted my time and energy and each gave my excuses on why they couldn't refund me for the coolant they told me to buy. Very upsetting.

I'm not certain I've rented from Budget at this airport before, I typically just book whatever the…read morebest deal appears to be when we fly in here. We just need transpo around to our fav wineries, places to eat and hotel and I'm a hand luggage only person so we never need a ton of room. A compact or Economy car is more than enough space. Rate was fair, service was great, car exterior could have been cleaner (the windows were all a bit smudged up) I suppose we could have hit a gas station and dealt with it but it wasn't a deal breaker. Got me to my wine and meals which is all that mattered to me. Would totally rent from them again if their rate comes in as the best for my days in town. Easy breezy pick up and drop off! Final receipt emailed to me minutes after tossing the keys in the return box.

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Capricorn Automotive

4.9

(28 reviews)

0.5 mi

Family owned and operated with honest appraisals and service you can trust. Roger and Caitlin…read morereally care about their customer base. Previously had all regular maintenance with dealer but after their review was complete, able to review repairs that could definitely wait vs. doing "now" and they will keep me apprised of when (mileage & wear) to consider when is actually an issue. Benny is a real pro when it comes to giving you all the facts and figures and comparing other estimates for exact costs. Professional and personable and highly recommend.

Shout out to Benny at Capricorn Automotive, took my friend's car in to have some repairs done and…read morefrom the very first contact, and thru out the process, Benny was professional, very kind and charming. What an asset to the business. Love that guy.

Roger and Caitlin Clary with their three children.

My Audi RS7

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Armstrong Redwoods State Natural Reserve

4.7

(412 reviews)

9.0 mi

SCW and I visited Armstrong Redwoods State Natural Park one day while staying nearby. I'd use…read morecaution when using a driving app to get here as we were led along a very narrow road through a local residential area with no room and switchbacks galore. Suffice it to say we saw a few locals along the way that seemed perplexed why we were driving very slowly through their neighborhood. I think that had to do with a bridge closure. Anyways... The return was not the same route thankfully. The park has for pay parking areas and what seemed to be free parking along the road to the park at your own risk. We found a spot in the paid lot ($10). Get a receipt, put it on your car's dashboard and off you go. There's a small welcome center and info at the entrance as well. The Redwoods are incredible here, some alive for 1400 plus years. You simply can't see the tops of the Redwoods from the ground. Truly incredible. The trails are well marked and it's highly discouraged to get off the trails as the environment is very ecologically sensitive. Unfortunately we saw some disregard for that. Stay on the trails people! You'll find placards noting interesting names and places along the way in addition to information about the flora and fauna. The history of the park and previous residents from indigenous peoples to the parks name sake are along the trail. It's an incredible park to visit and appreciate nature. The redwoods are incredible and certainly worth a visit.

Wow! What can I say that will convince you to come visit the splendor at Armstrong? We walked…read more Hiked. And drove our vehicle up a tiny one lane hillside road to the top for a spectacular view of the whole area. It was beyond words! The park was immaculately clean. Everyone was kind and polite. The air was so fresh. I hope to return soon.

Very cool mushroom

Redwood Rooter

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Wild turkeys in the park

River Bend Resort RV Park & Campground

4.1

(326 reviews)

8.1 mi

The workers are nice and polite and it is really fun so I probably prefer river bend and it was fun…read moreand the singers are nice

10/10 me and friends absolutely loved it!!! Absolutely coming here next again summer. Workers and…read morestaff are so nice and friendly and the river is so much fun.

The resort

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Sindisa Sanctuary

(6 reviews)

6.5 mi

If you're searching for a unique glamping experience in Sonoma County, then look no further! I made…read moreour reservations through Airbnb a few months in advance, so their flexible cancelation policy was much appreciated. The main tent was very spacious and the four of us ended up using only one of the two tents. In hindsight, we would have invited more friends because there was plenty of room. Highlights: 1. Located near several vineyards and a shopping center. 2. Andres provided a fun ATV tour around the property where met the alpacas, donkeys, pigs, horses, and a bull. 3. Wood was provided for their fire pit. 4. The kitchen and bathroom had warm water. 5. Grecia was very communicative and checked in with us before, during, and after our stay. 6. The fresh water pool had gorgeous views! It was easy to see how passionate the volunteers and staff are about this animal sanctuary. Booking your stay is a fantastic way to support the work they do. Come visit!

Glamping at its finest in wine country! Simple and great for rookie campers like me! 15 min away…read morefrom a Safeway grocery store and the town square. Great tents and beds provided with a camping grill and running water! The ground is an animal sanctuary so you are supporting a good cause! Easy hiking trails and 20 min from the Russian river beach. I will come again!

Wood is provided for fire pit

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Camp Russian River

4.8

(16 reviews)

10.3 mi

Great family campground. They have a large field for games. Water access can be a climb down a…read morehill or you just load up and grab a spot at Johnsons beach across the river. Also close enough to walk into town for coffee or whatever. Owners are super nice, already booked again for next year.

I didn't want to leave a review because I want this place to stay a hidden gem but it would be so…read moreselfish not to give them a shout out!! This is one of my favorite campgrounds I've ever been to!!! Kelly and Mikal treat their guests like family. From the first time I called Kelly was so kind and helpful. I have been numerous times now and it feels like going to a little slice of heaven each time. It's clean, beautiful, quiet, and they live on site so if there's an issue they are there to help! The sites are spread out and spacious so you won't have someone right on top of you. The sites are kept up so nicely and the campground itself is simply gorgeous. The bathrooms are clean, there are several free showers, and there is firewood for sale as well. The town of Guerneville itself is only five minutes away, and there are tons of cute little shops as well as a major grocery store. There are darling little art galleries, clothing stores, bakeries, ice cream shops, coffee shops, etc. The ocean is only a 25 minute drive down the road. There are endless little beaches to stop at, as well as numerous little beachside towns with restaurants and coffee shops. You can spend a whole day exploring highway 1, then head back to your campsite to relax. I feel so lucky to only live 3 hours away and be able to head there any time I want. I'm so grateful to Kelly and Mikal for being so accommodating and kind.