The van we rented made a funny noise. The oil light came on the tires got low and when we got back,…read morethey told us that the gas was not where it was when we left and that was incorrect so this place is a little shady take a picture of your gas gauge before you leave.

Great experience renting a vehicle for a few days! The location was convenient, and the service was…read moreprofessional and efficient. I booked through Costco Car Rentals and got a reasonable price for a minivan that comfortably accommodated six adults and their luggage. Thank you, Zara, for making the whole transaction positive and painless -- you'll have our business next time!

This is the worst customer service ever! I secured a rental for next week that needs to be…read moremodified. It is absolutely impossible to get in touch with any location on the phone, any live agent, nobody. The answering machine keeps sending you to access website or app and modify rental there but that is also impossible, since I tried dozens of times and page keeps freezing in the middle of trying to apply modification. So dissapointing! The only option page gives you is to cancel the reservation and secure a new one which will be costing DOUBLE rate per day for the same trip and vehicle. Absurd!

It is difficult to get in touch with anybody when trying to call and there is nobody at the…read morecounter. I held back from saying anything until now.

The Las Vegas Airport Avis is horrible! Waited forever yo get my car- never showed ip, stood in…read moreline w 6 others who had smoking cars scratched windshield cars. The desk guy was rude.

Avis's St. Rose Parkway branch is a small, independently run car rental agency serving the…read moregreater.... 7-Hills/Green Valley area. I have only used them a couple of times before and.... it's a typical car rental place. Prices can range from $$$$$ to dirt cheap but they do try and stay competitive. I guess if you need a rental car for a weekend trip or because your car breaks down, this would be the place to go.

Location is far, and has a lot of crowd due to Las Vegas what else. But time being fast break…read moremember helped, as the line their was not so bad. I had rented an SUV for a day, for which I was charged extra for some reason, but the staff helped take care of it, or atleast helped put notes to get it sorted out, just need to wait until they take the extra charge out. With the new rental which I was about to make was a economy car to be dropped off at San Diego, but due to system error they didn't have me on the list. The staff helped get me a Pathfinder Nissan free upgrade, which was smooth sailing. Thanks for the quick turnover time as well, which helps specially when you are on a tight scheduled vacation.

Hidden fees not disclosed at time of booking. I'm a local resident, reservation through AARP…read moreTravel. 24 hours before pickup a local agent called me to inform me I would need to pay an additional deposit on a second credit card, bring proof of insurance, and utility bills to prove I lived here. I cancelled and rebooked with another company, and guess what no hidden charges, no proof of insurance, no nonsense about bringing my utility bill.

Vroom vroom ! When…read moresomething happens your ride, you end up here. I cannot count the number of times that we have been here . So here we go! The customer service here is amazing, epic, and outstanding. When you're without your ride? You panic! What am I going to do now ? The answer! Enterprise! Again, outstanding service and excellent service from this location. Every time something has happened to the vehicle, a phone call is all it takes and we are in a rental. Whether it be the insurance company or private pay. Use Enterprise! This last experience, yesterday actually the car is MIA, and an individual needs the car to make it happen these days. The insurance sent over the authorization and the paperwork was signed within a couple hours. We are back in shape for now while we await the limbo of the process for our car . The staff could not be more excited to get us off and ready to go, and vroom away. Thank for making a difference. A simple positive gesture made the whole experience even easier and bett

Diego helped me with my reservations. Easy process. For pick up and drop off. Definitely be back to…read morethis location

This review is long overdue. I have been renting at this location for 6 years now. My experience…read morehas always been outstanding, painless and I'm quick out at the door. The overnight key drop off is game changer and I've never had any issue with their vehicles. Deposits are given back promptly the following day after the vehicle is returned, no bs. Customer service is amazing, shout out to Nessa who was the last person to help me. She had me rolled out in style. We'll be renting again soon!

Just logged on to give a positive review for this location. Nessa, the manager was so patient and…read morehelpful. The vehicle I rented was great but the human part, customer service, was even better. Thank you

The representative who assisted me, Christina, was wonderful! Very nice, quick, and helpful even…read morewhen I had some silly questions regarding my reservation. This was my first time using Fox for my car rental and only used them since I have a discount via T-Mobile; and this was my first time in Las Vegas. The location of the rental facility, however, is inconvenient if you're hoping to get off your flight and head right to the car rental. Two shuttle buses to get there is...something.. I really wish I looked more into the location, but I was booking via T-Mobile and was saving a great amount of money. I ended up traveling back home a day early, so, my car was dropped off early as well. My original drop off time was 4am, I dropped it off at 8am the day before; I was not comfortable taking two buses at that hour by myself, especially in a place I was not familiar with. Not an issue with Fox as a company itself, but just an overall safety concern for anyone traveling alone. I can't comment on if the area feels safe in the middle of the night/early morning, but I hope it is well lit and easy to navigate if you are traveling alone. I was happy that the shuttle wait times were short while heading to the airport and the drivers were very nice and handled everyone's luggage with care. I was also happy with how safe the drivers drove the buses, despite all the other idiot drivers on the roads. The two shuttle bus trip from the airport to the facility was roughly a 15 minute ride, and we waited maybe 15 minutes for the first shuttle and 5 minutes for the second. It's safe to reserve at least 40+ minutes once you get to the shuttle stop until you get inside the rental facility. Of course this all depends on how many people are waiting to get on the shuttle buses. My only issue was with reserving the car via 3rd party service, but that is not an issue Fox created. T-Mobile did not transfer my entire reservation over, but nevertheless, I had a reservation ready for me at the exact time I booked it for. Again, not an issue Fox created. Christina was extremely helpful explaining everything to me when I had questions with the billing. The exact car I booked was ready for me at the time it was reserved (mid-sized sedan). I just hate that I got a Nissan cause I hate those cars (lol) Overall, great experience! The reservation was easy to make, easy to read and understand, and the charges were clearly written and explained to me. Thank you Christina for making this an easy process during my first time in Las Vegas!!! :)

Expedia may look like it has the lowest prices, but be careful. The advertised price often doesn't…read moreinclude all the extra costs. By the time you add baggage fees, seat selection, taxes, hotel resort fees, or rental car extras, the total can be much higher than expected. For example, Frontier Airlines may charge around $95 for a carry-on bag depending on when and how you pay for it. That fee isn't always obvious when you're first comparing prices, so what seems like a cheap flight can quickly become much more expensive. Before booking, always check the total cost--including baggage fees, cancellation policies, and any extra charges--and compare it with booking directly through the airline, hotel, or car rental company. Sometimes the "deal" isn't really a deal once all the fees are added.

This company calls me in Texas with the phone number 702-751-0972 and plays a recording about…read moreMedicare and Medicaid. I'm tired of being harassed.

Leticia was very polite and funny! I appreciated her referral to a restaurant as well.read more

Leticia was extremely helpful and kind. She was a perfect start to my trip in Vegas. I would…read morerecommend.

Had a great experience with both the shuttle ride and getting the rental. I want to thank Mr. Clint…read morefor helping us out and making it quick and easy to get our rental. He was very professional and knowledgeable for all the questions we had.

Too bad I can't select a NEGATIVE 5 star for rating purposes. This was the worst experience Ive…read moreever had with a rental car agency starting with the car they brought me was FILTHY and reeked of smoke, the body (white, er, beige) was absolutely dirty with mud and dead bugs and rims that you couldnt the original color of by how dirty they were. AND the car has temporary plates on it and a gas tank that was at least an eighth of a tank short of full. Thats not even the worst - the worst was when it came time to PAY for the car this rental company charged me every kind of fee this and tax that and INSURANCE (I had no choice but to buy theirs at $15.33 a DAY when I carry 2 different car insurance policies that MORE than covered me in the rental not to mention my MC credit card auto coverage) airport fees (wasn't even close to the airport for the airport to charge fee's) - so the bill came to $287.39 for a 2 day rental. So much for my less than $90 original quote. And good luck reaching anyone in the proper department to assist you with questions about your bill - never once an answer in at least 30 attempts, no joke. THIS IS "ACE" CAR RENTAL - STAY AWAY!