Waited an hour for the new manager George to finish with a client. Slow service. Ended up not…read moregetting a car. Terrible experience.

Makes spending money a breeze. Kohl and Anne were the best, professional, friendly, and very…read moreknowledgeable. I would not rent any place but here. These two employees are top notch.

This is a cute and small rental car location. It can be a little hard to find, but I love that…read moreAulani has a car rental location. The hours are very minimal for when it's open. However you can do a night drop with the keys at the front desk. Overall the staff here are very friendly and helpful. They even drove the car directly to me. If you want to explore the island, I 100% recommend this place!

On July 9, my adrenaline went skyrocketed because I was on a very time constraint to get from…read moreAulani to Kualoa Ranch, which is on the east side of the island. Back in February, at the time of booking, I was confirmed by Aulani booking staff that there would be someone at Alamo at 7:30 am to assist with car rental; thus, I kept by reservation at Kualoa Ranch UTV Raptor tour. To my shocking, two days prior to my car rental, I happened to find out that was not the case-Alamo does not open until 8:00 am. Whether there was a miscommunication between the two agencies, I was under great stress that 8:00 am processing paperwork and checking rental car would indeed delay my drive to Kualoa Ranch, and I would lose the tour experience and refund. But to a kind customer-in need saver, Nico, one of the Alamo staff was so thoughtful and compassionate to go out of his way to help get all the paperwork completed prior to business hour, so that I can be on the road immediately. My family and I were truly grateful for his kindness, empathy and unselfishness of his non-work hour to help get us to our first time experience at Kualoa Ranch excursion. If it wasn't for Nico, we would have probably missed it because that weekend just so happened having a fair next to the ranch, and there were so many cars. Nico, I hope you have an opportunity to see this review. I want to thank you again for all that you have done. Our summer highlight was really the experience of riding on the UTV Raptor and touring around the breathtaking view of the ranch, valley, and ocean. THANK YOU!!!!

We the Kama'aina gift package from Linda. She gave us the $200 Dave & Buster's card and lunch for…read more2 at Chibo's. We got everything she promised and there was no high pressure. We also got the $500 hotel card and saved us a huge amount on our travel to our daughters graduation. We highly recommend Linda. She is caring about her customers, it shows.

I recently had a family dinner and sat with some cousins who I hadn't seen in a while. They…read morestated they were thinking about a last minute trip to Hawaii. Oahu to be specific. I remembered a good friend from grade school lived there and in fact had a tour business. I called Linda and told her about my cousin. I forgot about the time change from the west coast so my 9am call was her alarm clock that morning. Whoops. They literally wanted to travel within a week. Linda gave her her personal contact info and asked me to pass to my cousin. Linda was able to book all there activities including a deep discount at a great beachfront hotel. She also saved them a ton on their activities. She even suggested several beaches and local eateries them. They had a great vacations and had activities every day. They inquired about an activity and she informed them it would be better from a different island. So they did not waste their time or money. They were so happy and now I am the favorite cousin.

Ohmar and his family were amazing! Pick up and drop off at airport went seamless and when Ohmar…read morefound out we had a couple of golfers in our group he set us up with clubs, practice balls, and a dozen golf balls and even met us at the golf course to make sure we were all set up and ready to go.

We were picked up at the airport and delivered to our resort and then handed the keys to the Honda…read moreOdysseys. At time to leave they met us at the departure gates and they picked up the vans from us there with no hassle. it was a great service and sure made it easy on us.

4:38 Barry was great, easy…read more to work with and communicate via text. Car quality was beyond words...a definite head-turner and the best way to tour the island in a convertible. The icing on the cake was cruising in a BMW M4 Series in black with the light interior. The pick-up location was conveniently located steps from our hotel. Would definitely recommend. We'll be going through Barry on our next visit to the island. Mahalo for the sweet and priceless memories!

Rented a car from Barry, car was great but Barry was over an hour late and expected us to stay with…read morethe car. Got angry at us when we decided to drive around.

Very quick very efficient would recommend. Wastes no time. I got my first car here and it was a…read morevery smooth purchase.

Piggybacking on my review of Aiea Collision Center (check em go check em go! :) I needed a rental…read morecar while my van was in the shop. I definitely procrastinated on renting one because I know it's expensive. My parents and they referred me to Lucky Owl because they heard my niece use them when she comes to town. So I went online and their prices were reasonable and they offer a kamaʻāina discount! I booked online and called them to confirm all the details. They really helped me out in my time of need. All of their employees as super nice, helpful, and friendly! They all seem really happy working for this company and that is a joy to see. Justin was the employee I spoke with and he was super nice. They are located in Mapunapuna near Fisher Hawai'i. Don't blink or you'll miss the turn into their driveway! There are lots of vehicles to rent, so if you're ever in need of a rental--- visit them! Oh AND They also have a Lucky Owl Lock and Key as well as Auto Sales in case you're interested. Mahalo Lucky Owl!

I have rented cars from this location before, and they have been good experiences overall, but this…read morepast experience where I rented a car from Enterprise Waipahu for three days was not a good one. My car was at Les Brodie Waipahu for repairs and the manager at Lex Brodie promised to pay for the first day of car rental. There was however a mix up and poor communication, and this has happened before, so I was charged for one extra day. I tried calling today, Saturday and waited on the phone for someone to pick up, and finally after a long wait, someone did, the manager Jorge. I explained to Jorge the situation, but he was not friendly nor helpful, I kept trying to have to tell him to call Lex Brodie and talk to them and fix this overcharge. Should've he have thought of this himself? So, I am still waiting for the accounting department of Enterprise Waipahu to refund my money and I hope they do. Depending how this situation is handled will determine if I will continue to rent cars from Enterprise Waipahu.

Poor communication. When I picked up a rental due to accident repair, Enterprise verbally…read moreconfirmed with repair shop I was approved for upgraded vehicle. After having rental for over 1 week, Enterprise calls and tells me I'm responsible for upgrade as repair shop is not approving upgraded rental. I had to call repair shop instead of Enterprise doing what they should be doing since they (Enterprise) confirmed vehicle size when I picked up rental. Enterprise did have initial notes that I was approved for upgraded vehicle when I picked up rental. Some where from when I picked up my vehicle and having for a week or so, there was a communication gap. I was left trying to fix it instead of Enterprise reviewing what was told to them initially and acting on that.

They fucked me over I paid for my car rental and my bank shows proof that I paid and they sent my…read morefile as unpaid to collections and customer service is wack they lie and set you up

Thank you Kyra (I hope I remembered her name properly) and Enterprise Waipahu for my rental while…read moremy bumper was getting fixed. They came to the body shop so quickly I didn't wait long. They also provided me with a sweet 2024 Prius that made me want to ditch my own car. Loved it! Everything was quick and convenient.

I've used several different car rental companies and airport/hotel transfer services on Oahu over…read morethe years. At first, I was a little apprehensive about using Rain's services because the process seemed almost too easy. But after using him for both a rental car and airport/hotel transfers, I couldn't have been more impressed. Rain made everything simple, efficient, and stress-free from start to finish. Communication was quick and responsive via text, and one of my priorities ---- the entire process saved me a lot of time. I highly recommend Rain for anyone looking for chauffeur services, car rentals, or reliable airport and hotel transfers on Oahu. I'll definitely be using his services again.

Easy, reliable, punctual, friendly. We rented a Toyota Highlander for a trip to visit the many…read morescenic beaches along the North Shore. Rain dropped off the vehicle at our hotel at 7:00 in the morning, and then coordinated the pickup upon our return.

We were really disappointed with this experience. The ride is far too long for young children and…read moresimply isn't engaging enough to hold their attention. The advertised ice cream stop is just a stop at a local shopping plaza, where you're directed to buy ice cream from the ABC Store. It didn't feel like a special attraction at all. If you're expecting scenic ocean views, temper your expectations. We only caught two brief glimpses of the water. The majority of the ride passes through overgrown brush, a shopping cart graveyard, and several homeless encampments. Overall, it felt like a waste of both our time and money. Unfortunately, we wouldn't recommend it, especially for families with young children.

First time ride on the Hawaiian Railroad Society's train from Ewa (Kapolei) to Kahe Point (past Ko…read moreOlina) late April 2026. It's a slow-paced easy ride with a narration of the area's past history and current status. Once the train entered onto the Ko Olina property the views were beautiful, especially up the sea cost. Passengers on both sides of the railcars switch seats to provide equal viewing opportunities. The seats are hard wood, so bring cushions. Overall a nice diversion and unique way to see the leeward (west) coastline of Oahu. Good for children especially. Staff very hospitable.