This is our go-to Enterprise rental location. It's conveniently located only a few blocks from the…read moreDick Hannah Jeep dealership we use to service our vehicles. Our primary experience here has been renting vehicles through Wheels, when our work (fleet) vehicles are being serviced nearby. We have rented decent vehicles here. They're clean and we've had no issues finding vehicles that meet our needs. Customer service has been great here. No issues at all. We usually have a reservation through Wheels before we arrive, so maybe that contributes to our hassle-free experiences. Overall would recommend this location.

We rented a Ford Expedition for three days to take our dogs to the beach with us. When we tried to…read moreleave the vehicle to go into an establishment the car alarm kept going off. We called the store to which they couldn't believe this was happening and even offered to swap out the vehicle, but we were too far away from another Enterprise. No offer on how to resolve the issue though so between my wife and I one of us had to stay in the vehicle for our entire vacation. When I returned the vehicle, they checked it over and said everything was good to include the gas level. When my final invoice came in they had charged us an additional $150.00 cleaning fee saying they had to send the vehicle out to be cleaned because of the dog hair. One my shop vacuum would have gotten out the dog hair no problem & I know they vacuum their vehicles out every time before they send them back out to be rented. Had I known that the windows needed to be cleaned, and the engine compartment steamed cleaned before I brought it back...I mean come on. There wasn't that much dog hair mostly because we couldn't even go anywhere with them. To add fuel to my fire the windshield wipers were terrible also and it rained most of the way to and from the beach. I will NEVER EVER use Enterprise for my Rental needs, and I recommend you don't as well.

This location has great customer service! The management is awesome and so helpful and all staff…read moreare friendly and so accommodating. I had returned a large van from moving here and was happily welcomed to the PNW! One week later, I'm back with my mom to get her a rental car due to a car accident and they were concerned about her health more than anything and really helped relieve the stressful situation she was in that day by having patience and kindly assisted us and got into a rental car. Very helpful and kind staff!

Super experience. Antony at check-out noticed an issue with the side mirror. He worked with me and…read moreBrock (manager) to get replacement car, and offered discount. Both are stellar - thank you for paying attention, and for making things more than right. I appreciate it.

booked an intermediate suv and got a desired rav4! it was great until i saw that it needed service,…read morehad over 43,000 miles on it and had a torn carpet it also had no front plate, lucky i didnt get cited for being without it

Rented a car and prepaid because I thought it would be easier. Still had to wait in a very long…read moreline to get a car. Then, due to a situation I had to leave to get home early. So Avis got the car back, filled with gas, for them to rent again. They said because of the prepay, Avis will not refund the difference. What awful customer service. Never again with Avis. You lost a customer for life.

Rented a car at PDX 1. They put the return time @ 4:30am and they had changed it from when I…read moreinitially booked and now they want to charge me $45+ to return @10am when I don't need to get to the airport till 11:30am. 2. The key FOB needs a battery and I was told to go to Walmart or AutoZone and buy it myself and turn in the receipt when I return the car?WTF?

We had our truck breakdown while we were traveling. They were so helpful and accommodating!read more

I have rented from this location for the past 5 years. Great service. Very professional. They go…read moreabove and beyond. So happy nthey are close by.

I was very pleased with the way that Martell the assistant manager handled my rental. The staff…read morewas courteous and efficient and when they got so busy with customers that they had no one available to drive me to my car. Martel went out of his way to get me an Uber and complete the commitment of driving me back to my vehicle. A first-class operation run by first class people makes for a successful business. I will be coming back for my future vehicle rental needs. Jerry

I am legitimately finding it hard to conjure up the correct words for how awesome the guys of this…read morelocation are, straight up Angels. It has been a long six going on eight weeks of dealing with my car being in and out of the shop after having an unfortunate "Final Destination" log in the road moment... Everybody on this staff has gone above and beyond just the expected politeness and pleasantness. I truly cannot thank them all enough and can not recommend this Enterprise location enough. If for some reason you're stuck needing a rental in Hazel Dell, Vancouver, Washington lol, they're the best!!!!! Thank you guys!!

I see why these guys have a 5 star rating they are super. every time I been there (5) every thing…read moredome to perfection.

Out of town, my husband broke down on 84 just outside of Hood River 10 minutes before they were…read moreclosing. These guys picked him up and got him in a rental car so he could continue his 2 Hour Dr. home. Angels appear when you need them! Excellent customer service!!

Small location with a limited selection of cars, but car was clean and the service was top notch…read more I would not hesitate to use this location in the future.

I rented a car from service rent a car in woodburn Oregon. The service was outstanding. Hector I…read morebelieve his name is picked me up and took me to pick up my rental. The car was very nice and clean. I loved the black leather seats. The staff were so friendly and helpful on getting me the best prices. Service rent a car is the place to go if you need a rental....on top of the excellent service , I was given $20 to take the already immaculate car thru the carwash as I was leaving .......Awesome.....thanks service rent a car.....your forever customer!!!!

From the owner: Car Rental Woodburn. Offering SUV Rentals. Van Rentals. Truck Rentals.read more