1. Epic Chevrolet

1. Epic Chevrolet

0

Sacramento, CA

Epic Chevrolet

3.2 (288 reviews)
Open 9:00 am - 8:00 pm

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Services - Epic Chevrolet

Auto battery and fluid recycling

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Bobby W.

Just went in and bought a 2022 F150 Platinum with the amazing help of salesman Terry Baysa! No pressure at all to buy or commit, filled the gas tank on this car which NO dealership does for used cars ($150 to do so). Also had open communication the entire time! I have driven the car from Sacramento to San Diego with no problems and gas still in the tank! Would definitely recommend buying from this dealership and going through Terry!

Kenny G.

I just want to send a shout out to Jerry and Dustin who went above and beyond to get my into my new car. Great service highly recommend to ask for these two guys theu will treat you well.

Snack cart lol
Liana G.

I recently purchased a Cadillac Lyriq and had such a great experience. Dion, my salesperson, was knowledgeable, patient, and never made me feel pressured something I especially appreciated as a woman making such a big purchase. He really took the time to explain everything, even how to charge my car, he set up my app explained on star and made the whole process smooth and enjoyable. I've purchased many vehicles in my life, I say Dion was the best sales person that I've ever encountered. Alex in finance was also excellent professional, transparent, and efficient, which made finalizing everything stress-free. Together, Dion and Alex made this such a positive experience. I highly recommend working with them if you're considering a Cadillac! I absolutely love my car! P.s they even had a snack cart while waiting. Oh Dion drove all the way to my house 30 min away to get a signature from my husband. Now that's a service!

Joseph R.

I redownloaded Yelp just to leave this review. Just wanted to say Tee did an incredible job selling me this car. He was very thorough, answered all my questions, first responder friendly, and helped negotiate a very reasonable price. He was also very personable which made the buying process a more enjoyable experience. I've dealt with complete asshole salesman (not at this dealership) during my search for this car (in the past as well) and Tee made the buying process a piece of cake. I can tell he's been doing this for a long time. Highly recommend buying here and if you get Tee as your sales guy you're in good hands.

Kenneth D.

HORRIBLE experience. Found a 2024 Genesis G80 for sale for $39,995 that I loved at the dealership. I thought great! That's when it went bad fast. Spoke to the salesman and told him I wanted to buy it. He said okay it $47,439! I said what, why so high? HIDDEN FEES, they call it the "EPIC Package" for $2995 which is essentially a spray on car wax and a gps to track their cars inventory and you! I said I didn't see that in the advertised price, they said you have to pay it, even if you don't want it. California Vehicle Code Section 11713.1(e) specifically states that advertised vehicles must be sold at or below the advertised price, regardless of whether the purchaser was aware of the advertisement. I said that's not included in the online price. They told me so what! BUYER BEWARE!

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1 month ago

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2 months ago

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2 months ago

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3 days ago

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16 days ago

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13 days ago

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11 months ago

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7 months ago

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4 months ago

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4 months ago

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11 months ago

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6 months ago

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1 year ago

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8 months ago

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4 months ago

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7 months ago

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3 months ago

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27 days ago

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3 months ago

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2 years ago

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8 months ago

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10 months ago

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1 year ago

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8 months ago

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2 months ago

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2 months ago

Akash was great to work with. Professional and made the whole process quick and easy.

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3 months ago

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Page 1 of 8

Ask the Community - Epic Chevrolet

Review Highlights - Epic Chevrolet

Our sales associate Clarence is quite literally the best of the best - kind, earnest, up front and sincere.

Mentioned in 25 reviews

Read more highlights

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I brought my Cadillac Escalade to multiple shops, including the dealer, and no one could figure out…read moremy electrical issues. After talking with Rob, I decided to give Exclusive Motors a try and I'm glad I did. They found the problem, fixed it, and got my Escalade back running right. Great service, honest communication, and they clearly know what they're doing.

Hi Roman, I'm going…read moreto respectfully disagree with your response because we never even got to the point of sitting down to complete paperwork or process payment. The reason the deal stopped was because the vehicle developed multiple serious issues during my test drives. On the first and second test drive, the vehicle triggered: * Check engine light * Battery charging malfunction warning * Engine overheating warning * Limp mode, limiting the car to under 1,500 RPM After returning to the dealership, I personally inspected the vehicle and found the main pulley had failed/separated. What concerns me is that the vehicle was advertised across multiple sites as being "fully inspected & serviced by our state-of-the-art top-rated service department." Based on the condition the vehicle presented in during my visit, I do not feel that statement reflected my experience. If I wasn't serious about purchasing the vehicle, I would not have: * Sent a $1,000 deposit * Booked a flight from Southern California to Sacramento * Planned to drive the vehicle 7-8 hours home At no point was I unwilling to buy the vehicle due to paperwork. The transaction never progressed that far because the focus became the vehicle's mechanical condition and drivability concerns. My review was based entirely on my actual experience at the dealership. I also have photos and videos documenting the warning messages and condition of the vehicle during the test drives. I wish you and your team the best moving forward.

Mercedes-Benz of Sacramento

Mercedes-Benz of Sacramento

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Serge showed us some cars and gave great customer service. Highly recommend this dealershipread more

There were several aspects of the visit that I appreciated:…read more* The facility was clean, and refreshments and donuts were provided * The undercarriage inspection video was helpful and informative * The cashier kindly allowed me to borrow a charging cord for my phone * My Service Advisor, Matt, was informative and did a great job explaining the available service options to help me decide which services to select for my vehicle However, I am extremely dissatisfied with the overall service experience and wait time. I scheduled my service appointment for 9:00 AM, but my Service Advisor, Matt, did not meet with me until approximately 9:45 AM. While he was very helpful during our discussion, I was quoted about an hour (possibly a little longer) for the completion of the service. By 11:30 AM, my vehicle was still not finished, and I had to ask the cashier to follow up with Matt for an updated ETA because he was assisting another customer. At approximately 12:00 PM, Matt apologized and explained that there was only one technician handling oil changes that day. He then advised me the vehicle would be ready in another 15 minutes; however, the service was not completed until around 12:30 PM. In total, I spent approximately 3.5 hours at the service center for a Service A appointment, which I find completely unacceptable, especially given the originally quoted timeframe. I understand unexpected delays can happen, but better communication and time management would have greatly improved the experience.

Niello BMW

Niello BMW

4.0
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I continue to receive excellent service from this dealership, from the ordering and lease of my Z4…read morelast year from Ryan, to my first service today with Christian. On arrival at Service I was promptly greeted by name and the service was completed within an hour (a first for any dealership I've ever visited). And no "upsell", which occurred every time I used another BMW dealership in the region for my wife's car. My experience so far would indicate this is a well run business.

Avoid this place at all costs…read more My husband negotiated a vehicle sale and a new lease deal for my mother-in-law with these shady people. The dealership agreed to the terms and made a good faith promise not to pressure her into purchasing any add-ons -- knowing she would be coming in alone, getting into her first lease, and unfamiliar with how leases work. They broke every part of that agreement. Not only did they change the terms and give her less than what was agreed upon for her trade-in, they pressured her into two unnecessary packages that increased her monthly payment by nearly $100. When she expressed discomfort and tried to leave with her original car, they conveniently "couldn't find her keys." While they stalled, they continued to pressure her -- leaving her feeling unsafe as a woman alone. She said she was sweating and experiencing tightness in her chest, and still they pressed on. She was so distraught that she ultimately agreed just to get out of there. To add insult to injury, they failed to return her house keys from the same key ring, leaving her to scramble for a spare just to get into her home that night. When she returned to retrieve her keys, she was treated poorly -- again. My husband had already called to complain, and Diane in financing, apparently personally offended by that, had a terrible attitude and treated my mother-in-law as though she were the problem. She had been nothing but kind and accommodating throughout the entire ordeal -- because that is the type of person she is. They saw that, and they preyed on it. For context, my husband and I negotiate leases this way regularly -- for ourselves and for friends -- and we never have issues. The process is simple: negotiate everything beforehand, go in, sign the papers, and leave. Niello confirmed they understood and agreed to exactly that. The moment they met my mother-in-law and realized they could manipulate her, they did. THEY NEVER EVEN APOLOGIZED FOR THE WAY THEY MADE HER FEEL. Not once. To say customer service here is atrocious is a severe understatement, especially for a "luxury" brand. Personally I only lease with other, more reputable luxury brands that have standards for how they treat people. This has definitely solidified that. Shame on you, Niello BMW staff. I sincerely hope nobody ever treats your own mother or any woman in your life that you love this way. * I waited to post this review as my mother-in-law needed to go in a third time to get a tutorial on how to use the functions of her new car, and I figured I'd give Diane and friends another chance to redeem themselves. Unfortunately, this woman was even more horrible and went out of her way to make my MIL's experience uncomfortable. Needless to say she will be taking her business to another BMW in the area.

Mirage Auto Sales

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I only selected a 1 star because I had to.. I financed a car through this company that was a lemon…read moreand had open safety recall and suspension issues I haven't even had the car a year and have had problems with it since a week after I I Got it from them... they rip you off and sell Un safe vehicles...do not buy a car from them ..They are garbage

I purchased my SUV from Mirage Auto Sales April 2019 for $10k ($13k after taxes & warranty). Since…read morethen I have spent almost $5k in repairs, the most recent being the water & auxiliary pumps and sensor all having to be replaced. Even though the pumps were supposed to be covered under the warranty, I still had to come out the pocket almost $900. While the mechanic had my engine taken apart, he inspected it and told me that the engine is so badly corroded (see pic)....that he didn't think I would get any longer than 6 months out of the car and I shouldn't drive long distances with it. I haven't even gotten 2 full years out this car yet and still owe $10k!?!? Long story short.....BEWARE of the vehicle you buy from here. Most of the cars are older, have high miles and are cars that certified dealers would not sell themselves. Do your research...ask for the Car Fax, have car checked with a mechanic and/or compare Kelly Blue book, before buying. It's worth the extra few thousand dollars to buy from a certified dealership, because you could be spending that extra thousands of dollars in repairs anyways, on a car from here. Don't end up in my situation!!!

A-1 Auto Wholesale

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A-1 Auto gets five stars across the board. The minute I walked in I was greeted by a friendly face…read more The person who helped me was kind, patient, and respectful of my time. I've been putting off buying a car for months because I wasn't looking forward to the experience (being held captive for hours). However, I was pleasantly surprise. I test drove the car, agreed to the terms, paid and drove home. No waiting, no wheeling and dealing. Just a quick straight forward exchange. It was a great experience, as far as car buying goes, and I recommend A-1 Auto wholeheartedly. I love my car, I love the deal, I love this place.

If your smart never ever ever buy a vehicle from this deceptive bs used car lot. I…read more recently purchased a 2017 Subaru Impreza from them. While out on the lot looking at the car I had asked the sales person if there was anything wrong with it, he replied no, no problems. I don't know much about engines so I took his word on it. 41 days later while driving the car starts smoking. I brought it to a shop to get a diagnosis turns out it has a head gasket leak and multiple other issues. I sent them an email asking to remedy this problem and they have not gotten back to me. This is totally dealer fraud. So now I have a broken car that I can't drive, still have to continue making payments on it. And now have to find and pay for a lawyer. please save yourself the stress and never purchase from this untrustworthy dealer.

Epic Chevrolet - car_dealers - Updated July 2026

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