So, I know I am in the minority here, but this is definitely not my favorite place in Richmond to get my nails done. Trust me, I have given it multiple tries (three to be exact). It has several things going for it, but at the end of the day, I always seem to leave feeling irritated, which is not what I am looking for after I get my nails done, and certainly not after how much it costs to go here.
I'll start with the positives. Like I said, Escape has a lot going for it, and it may be that they are the things you are looking for in your nail salon. Number one is probably going to be the booze. Yup, they serve wine. The first couple times I went, I was a little confused by the whole process. Someone just getting a pedi would receive a glass of wine, and someone just getting a mani would receive a glass of wine, so I was not really sure why someone getting both a mani AND a pedi didn't get two glasses of wine. It would seem to me that you would get a beverage per service. The most recent time, it looked like the menu had been updated to say you would receive higher quality wines with more expensive services, which I assume would also cover purchasing multiple services, but still, the whole process is overall confusing.
Another (potential) positive is the overall number of colors to choose from... I say potential because if you are anything like me, and do not arrive with a color in mind, you will have a borderline panic attack while your technician stands there waiting on you to pick, not offering suggestions, and also not laughing while you make jokes at how awkward you feel in the moment. I really do wish I could explain the sheer magnitude of colors to pick from, but it fills the entire entryway and all down the hallway into the salon, which is pretty big in and of itself. So, do yourself a favor and start looking up colors now or at least get a shade in mind, otherwise, you will be looking for a while.
Lastly, I will say that I do enjoy the shoulder massage that accompanies each manicure. That isn't something you typically receive at other salons. It was a little awkward the first time, just being out in the middle of everyone getting your shoulders rubbed, but you quickly get over it because COME ON, you know its nice.
Now on to the reasons why I can never fall in love with this place. First, I really don't like the pedicure chairs. I really look forward to a little roller back massage while getting a pedicure, but all these chairs do is vibrate a little. You'd think for being such a new salon, they'd be the most high tech pedicure chairs of all time. I mean... just check out their toilet. The pedicure chair in comparison.
Secondly, I always end up being disappointed at how long the manicures and pedicures last. I always get gel, and at any other salon, I can expect them to last 2 weeks or more. Here, I am lucky if it lasts a week. After my most recent trip, my nails were chipping in just a matter of days. I have no idea why, but its super frustrating, especially because of my final issue with this place...
THE COST. Seriously even when I try to save money and cut costs, I still can't seem to get away from this place for less than $80 pre-tip. The last time I went, I got the cheapest mani and pedi they had, and gel only on my mani, and was upcharged $20 or $25 (can't remember which to be exact, only that it was higher than I expected) for the gel. Its usually $10, maaaybe $15 extra at other salons, and the price for the gel upcharge was not on the menu I was given, so I did feel a little blindsided there. I also was disappointed in the massage given with the pedicure, so I asked about being able to pay for more. I was told $1 more per minute. I went ahead and paid for $5 more (at that time, I didn't know about the gel charge, and really, the best part of a pedicure is the massage so I was practically in tears without a good one).
So, all in all, I walked out spending $80 plus tip, for a mani/pedi that only lasted a couple days into my 10 year anniversary trip that started the following day. Needless to say, I wasn't very happy about it. I personally do not think I will be going back. I think third time was not the charm for me. If you love this place, its probably mostly for the lavishness, but I honestly have found much better places in the area that cost less, and last longer. read more