We have been coming here since they were called "The end of the roll". Completely Floored is just…read moreas good if not better. Have always received good reliable advice and recommendations from different staffs on tiles, LVP's and carpet. It has been several years we are still SUPER PLEASED with the amazing Italian tiles we used for our woodstove hearth and the laminate vinyl planks for my kitchen floor. The kitchen floor is slightly sloped in an uneven way the guy who helped us knew his LVPs and he even used the same product and answered all our concerns for the slope issue. Several years later, the LVP is still on perfectly and you couldn't tell there's a slope on the floor. The one he suggested sidestepped the problem and he was right! As for the Italian tiles, we get so many compliments on our wood stove area and we used the tile remnant for some homemade furniture piece for a friend it turned out so gorgeous. They have some really cool designs that most places don't have. They let us really take the time to decide too I never feel pressured here they are so laid back. Prices are very decent here too! This is something we refuse to buy online or at chain hardware stores. We came to learn the product you get here is way more superior and inadvertently, you end up getting good tips and advice since we install ourselves. We haven't been back for awhile and the staff remembered my husband. He could sense we just wanted to browse so we just took our sweet time and the staffs didn't hover over us. When we are good and ready, they were beyond helpful. Today, we were just there for carpet remnants for our stepvan remodel. They have a decent selection and what really prompt me to write the review was how COMPLETELY FLOORED we were when they told us the price. Probably less than what I would of paid online. It's 1/4 of what I had in mind so you get the picture! For the amazing deal, I am thinking why not redo the living room carpet!

Best quality for the price for sure. Interactions and ordering were simple yet accurate and the…read morecarpet was actually ready before we expected.

We have a large area of hardwood flooring to refinish, I contacted 4 contractors and decided to…read morehire Northwest Flooring to do the work. They are family-run business (Serhii, his brother and family members do all the work), Serhii is a great communicator and he responded to my detailed questions in writing very clearly while some other contractors don't care to spend that time/effort. Their pricing is also pretty fair. During the project they worked hard and kept the schedule as promised. During the process some unanticipated issues came up and they showed flexibility and willingness to change the scope of the project and schedule accordingly. They are detail oriented. After we had them reinstall all baseboards there was one place we were not quite happy, they came back and fixed it. The end result was beautiful and it had been a great experience working with Serhii and his family crew! Northwest Flooring is definitely at the top of my list for any of our future hardwood flooring needs!

Vlad and his family did excellent work on our 60s oak hardwoods that had been covered by carpet…read morepreviously. We wanted the floors revived and refinished before we moved in, and Vlad and his brothers were communicative, transparent, quick, and professional. Our project was split into multiple steps (because of us, not them) and they graciously planned around us and came back multiple times throughout the project. They even gave us the suggestion of starting the floors, and then coming back to finish them after we finished painting walls because of dust, debris, etc., to make sure we were happiest with the end result. When we had questions or any concerns, they were quick to call, give tips, and come back to assess or change something based on our preferences. They even gave us some of the product they used so we could match our baseboards and fill them the way they suggested. I would highly recommend them for any flooring project.

We couldn't be happier with the service and quality of the new floors we just had Hatloes do for…read moreus! Our consultation with Scott was low pressure and informative. Scott had great suggestions and answered all of our questions. Our installer, Jeff, was a fantastic guest in our home. He explained the process and worked with us on the timing. When it was all done, it was finished early and on budget, looking better than we could have imagined! We've worked with several contractors over the past couple of years and this was, by far, the best experience! I would have thought that a family-owned company in Everett wouldn't be able to compete with the larger stores ... boy was I wrong, and I am so happy that we checked them out!!!

Was recommended a few places in Everett to buy tile for my bathroom. After shopping around, Hatloes…read morehad the best prices. Scott Gregerson was great to work with and I was always able to get ahold of him. They work with local suppliers, so it only took a few days to get my order.... they pickup every a Tuesday for my supplier. On the day of pickup, they loaded my tile into my SUV and away I went! My next project will definitely include Hatloes

Fantastic experience start to finish. Nathan was so helpful in the decision process, and checked in…read moreregularly without being pushy. The installation done by John and Mario looks (and feels) amazing and they stand by their installation guarantee and came out to resolve a minor issue quickly and professionally. This whole team is fantastic and we will absolutely use them again and refer to others in need of flooring. Update: Nearly 4 years later with little kids and kittens - and the carpet still looks great and new!

We own a rental house in Marysville, WA, and after our tenants moved out, we needed to replace the…read morecarpets quickly before new tenants moved in. The entire interior had just been freshly painted the day before carpet installation began. Unfortunately, I was really disappointed to see paint scratches on the walls, baseboards, and door frames from the carpet install. After checking the contract, I saw that Jay's Flooring states they aren't responsible for any damage in these areas. While the carpet itself was installed fine, I won't be hiring them again. That said, I should have read the contract more carefully.

Came over a weekend, very quick to respond, reasonable pricing, and did my move out cleanup well!read more

After a difficulty of making an appointmen, not entirely his fault, when we finally agreed a time…read moreand date, he didn't show up or call me. I called his cell phone and he said his car broke down, very frustrating.

Nazar worked really hard to perfect our floor, repairing a section that was water damaged,…read morecolor-matching it and seamlessly blending it in with nearby planks. Great job!

Nazar was excellent, quick, and efficient to work with. I had one room which needed the flooring…read moreripped out and replaced. He did stellar work. Would definitely hire again!