smelly,old the staff is overly friendly because they want to get you to sign up for an expensive trainer. nobody gave me a tour of the place. I have no idea where anything is the place is a little older with many equipment that looks rusted. Also, the pool does not work. Having said that there is a sauna. read more

LA Fitness - rusty equipment - Gyms Near Me - Buffalo, New York

Came for the aqua fit class tonight and it was awesome! However, I cannot in good conscience give more than one star due to the direction LA Fitness is going. They've converted all but one of the LA Fitness's in the Buffalo to ESPORTA and they are getting rid of all the pools in the ESPORTA locations. The only LA Fitness left in the area is on Elmwood Ave. which is super inconvenient for me. The number one reason I have been a member of LA Fitness for all these years is because of the pool and Aqua Fit classes. Unfortunately, it looks like I will have to find a new gym. Maybe I'll go to that place The Village People sing about. I hear from my fellow soon-to-be former Aqua Fit classmates that they even have Aqua Zumba! read more

I really enjoy this location compared to the other ones I've been to. There's always an employee cleaning the equipment/machines & the people working out here are super kind. They also run a really good Zumba class on Wednesdays. Overall super satisfied! read more

Location, location. Best part of my new membership is that I can use two clubs, depending on where I am in the suburbs on a given day, as needed. I've used the Transit Rd club several times now. However, I joined at the Amherst club right after the New Year. Couldn't pass up the great rate. They make it affordable. No excuses to work out now! I especially like the group classes, at both clubs. Good instructors for cardio and abs, yoga and Zumba. Motivating me to get to the gym and make exercise part of my routine at least three times a week. No waiting around to use the equipment, they have plenty available. What I also like is the mix of members at both locations - young and old, men/women, cross cultural, folks with a variety of athletic abilities/fitness levels. If it was a gym for "model types" or Barbie dolls, as the name LA Fitness seems to give that connotation, I'd not be in LA by a long shot! Maybe they should call it Buffalo fitness?? read more

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Their WNY pools are closed! * There was no prior notice making it impossible for any member to utilize their last 30 days of membership in co-ordination with the pool closing. The management continued to insist that had no knowledge of any closing of the pool even when asked by members. As a member, it appears deceptive on the company's part. Also when I requested this refund because I did not wish to remain a member in a facility that did not provide a pool- it was not easily accepted. *A a quality company that "did not know" the pool was closing would have accepted their error and readily refunded money for those members who wished to terminate their membership. . read more

Stopped going there, they got rid of the pool and hot tub. Why?? Their solicitations all still show they have these, so misleading and price of memberships haven't changed. Find a new fitness center!! read more

Brad does a terrific job running this location. He is building a culture of hard work and great attitudes. He leads by example and is not afraid to get his hands dirty. His employees see this and understand what he is trying to build. It is not easy these days to get good employees and Brad seems to find them. Nate was also extremely helpful with my membership when I first joined. I am very satisfied with the gym and Sauna. read more

Please stop canceling spin classes. There used to be ones in the early am, not anymore and they continue to cancel week night and Saturday. Please stop putting the heat on in the spin class room and improve the speaker equipment. The room is the best in Buffalo, let's not waste it. Please clean the woman's locker room more throughout the day. read more

Incredible service. Chris help my family with a gym membership and was extremely helpful in explaining the process, payment, and facilities that were available at the gym. The location was very family-friendly and had plenty of equipment. Chris also accommodated me with a free pass to try the location out. I highly recommend this place and make sure you ask for Chris. read more

I felt targeted and discriminated against. I'm greeted & scan my phone to check in at 12:30pm. Proceed to the locker when I notice I left my water bottle in the car. When I circle back in, there's a different person. He says hello, asks me to check in. I said I did already. He says I didn't see you. I say someone did and proceed to walk towards the locker. He says give me your phone number so I can check you in. I say, I'm already checked in. He proceeds to ask me for my phone number so I obliged. I ask why he didn't believe me. His response "if I believed everyone, this place would be running rampant " Do yourself a favor and don't come to this tiny gym that has no construct on how to conduct themselves. read more

Friendly and great staff, clean and well managed! Very helpful with any questions you may have.

Great gym. Not sure of all the negative reviews. Clean. Friendly. Plenty of nice equipment. Hot sauna. LA fitness regional management does a great job in this area. Also Niagara Esporta is great as well. read more

Okay, so I've been a member of LA Fitness for a few years now. I like the facilities -- they out-compete all the other gyms in the area simply because they have the best machines, locker rooms, pools, basketball courts out of any other gym in Buffalo. Their corporate policies and enforcement of said policies can be a bit asinine to deal with though. Simply put, my wife is on my account and she is going to be out of the country for the next month. Last time we spoke to a manager to our current location, this wasn't a problem and they simply stopped the billing for a month and then resumed it. This time, when I asked at this location...we were placed on a $10/month reoccurring billing cycle for while she is out of town. The inconsistency + the fact that it's just plain evil to bill you for the gym while you're not here revolts the standards of good customer service inside me, especially when the manager's aren't particularly friendly about things like this. That said, the facilities are fine and I got a good workout in, but LA Fitness as an entity seems to care more about you as a number. Employees who go beyond that are the exception rather than the rule and for that, I give it two stars. For those employees at LA Fitness that care, kudos to you and keep fighting the good fight. read more

LA Fitness - Weights! - Gyms Near Me - Buffalo, New York

they allow my underage son to sign up without my permission once I found out what was going on I called talk to the general manager well the lady said she was the general manager she was very disrespectful I explained what was going on I asked her to cancel his contract and she hung up on me that was very unprofessional not to mention against the law that they're just signing up any kid in the parent is the ones that's respo me nsible for paying for I've talked to many people said that they will take care of it nothing is done and now the bill was up to four to $500 I know they work on permission but this is ridiculous under age unacceptable read more

LA Fitness - The building of esporta - Gyms Near Me - Buffalo, New York

I am proud to be a member of this location. Bradley, the manager, is incredibly professional, and it still blows my mind how he greets each member by first name as they walk in. I also have a child with special needs who gets training here and he's one of the best trainers My Son has ever had. If you have a special needs child and need a trainer this is the place to go. read more

The worst customer service I've ever experienced. Flash back to last year Dec 2021. I decided to get the peronal training sessions. One of the criteria for me to spend the $180 a month for these sessions was if the trainer was okay with it I could bring a friend. My friend was getting married in 2022 and I thought it would be a cool gift. We could both get fit for the wedding. Mike the guy who signed me up said it was fine. I did a few sessions myself and it was great. A month later after getting the okay from my trainer I brought my friend. Right away when I walked in and told them we were both there for the session the girl behind the desk looked unhappy. We worked out everything was fine. As we were walking out the girl from the front stops us and brings us to one of the desk and tells us that it was not okay for me to bring my friend. I was upset and told her the whole reason I got the sessions was to bring a friend sometimes as long as the trainer was okay with it. She told me that it wasn't okay and I could not do it again. I told her Mike said it was fine. She told me there is a reason Mike doesnt work there anymore, implying he was wrong. After that I never went back. Fast forward to now, Dec 2022. I signed the personal contract which says you have to pay for a year. It has been a year and I want to cancel it. Tuesday I went during my lunch to cancel because you can't do it over the phone. I go in and they tell there is only 1 person that can cancel it and she's worh someone and it will be 30 minutes. I couldn't wait so I gave them my phone number so that 1 person can call me to schedule a time. Next day I go during lunch again because I never got a call. I talk to the 1 person thay can cancel it amd I explain everything and she says she wants to do research and will call me tomorrow at 11 to confirm everything was canceled. Next day no call at 11. I'm livid at this point. So for the 3rd day in a row I go on my lunch break and try to cancel it. When I walk in the person that walked in just before me wants to cancel their personal training too, and of course there is only 1 person thay can do it so I wait. I finally see the girl that is the 1 person that can cancel it and she's just sitting her desk. So I walk over and am like WTF. I ask about the phone call that was suppose to happen at 11 and she doesn't apologize, she says she had another meeting. I tell her I want to cancel the trainings now. She bringa me to another person who asks me what I want. He is literally on a conference call and I tell him like I told everyone else I want to cancel the trainings. He asks why and I tell him the story. He says okay and cancels it. The whole experience there was horrible. They have a great facility but the customer service is just trash. From someone that works in the service industry I am pretty chill when it come to most things but this was horrible. The miscommunication to the way they treat their clients I would heavily suggest never coming here for peronal training. read more

Extremely unhelpful staff at this location. If you try to cancel your membership be prepared to be harassed.

The positive: Wide variety of machines, cardio and free weights! The negative: Equipment is old, many machines need service and complete facility need to upgraded and cleaned! read more

Since this LAFitness was taken over by ESPORTA it has completely gone down the drain. I honestly don't know how it's still open. I've been at this location for over 3 years, and I'm in there Monday through Friday at 5am. Sometimes there's no one at the desk, I'm not even sure who unlocks the doors. The locker rooms are disgusting. There is usually a guy cleaning them in the morning, but apparently that's the only time because it's so dirty EVERY day! The equipment is all over the place, no one puts anything back and it isn't enforced. The cardio equipment is also filthy. The cherry on top for me was the sauna. It's one of the reasons I go to this gym. It's part of my routine. So to find out today that it's down, and when I asked when it would be running again the answer was a "couple of weeks." Seriously? Just closed the doors for good already, or sell it to someone who will take some pride in owning it. read more

My wife and I were LONG-TIME members, first of LA Fitness and then of esporta. What I can tell you in general is the following: the place smells; it's really hard to get space in the very small "pool" to do laps; the aerobic machines are often out of service in one way or another; In specific, I can tell you why we left. The membership supervisor goofed up our transition from full member to Silver Sneaker member; we kept getting charged. When we pointed this out to them, their reaction was....no reaction. They completely ignored us, and we're talking they ignored registered USPS letters (we were out of town). Thus, they lost two members because they would not acknowledge that they had made a mistake and fix the problem. This doesn't even sound like a smart business move. read more

Absolutely terrible. Dirty. No one re-racks weights. It smells. Machines never get fixed. Really unfortunate considering the location. When it was an LA Fitness, it was great. Since then it has gone down the tubes. Wish I could give 0 stars. If you're attempting to cancel, don't bother going to their physical location. I've never experienced worse customer service. The ONLY person that can cancel memberships is gone during lunch hours, when most people will likely stop by Monday-Friday for help with their membership. I'll save you the trouble I had to go through and give you the main phone number to actually receive help with cancelling. (949) 866-4200 read more

***forgot to mention .. long walk to the bathroom if you're a water guzzler like me. Also, people rarely clean the machines after use because you have to take a walk to a paper towel dispenser with foam cleaner, clean the machine, then walk back to the garbage every time. And not to mention, how bad on the environment! Note to gym: Invest in washer/dryer, hand towels, and spray bottles! That's what my last gym did and it worked like a charm; then again, your staff would never keep up on it. ***update*** well, I have been an member here a year and a half and I finally have sent in my cancellation form and signed up for the new Planet Fitness coming May 31st. This gym has been the worst gym I've been to in the 20 years and countless cities I have lived in. The staff only says hi or bye about 10% of the time. It's dirty, especially at the end of the night: over flowing trash bins and empty paper towels. The cardio equipment is always dirty too with crap in the cup holders - and I have noticed that same crap left for days in the same cup holders! All of the cardio have their own personal TVS, so if you're like me and enjoy a break from screen time and just want to listen to your music, you get to stare at a big black screen the whole time! Ridiculous. I can't wait to be at the new Planet Fitness and actually WANT to go to the gym again. ********** I have been waiting to review LA Fitness in hopes of trying EVERYTHING before leaving a review, but at this point, I have yet to try a class, the pool, or hot tub. The locker rooms are nice and so is the sauna. They're pretty clean and the locker room is very large. There are showers (but I never use them because I live right around the corner and just go to and from my house). The gym itself has so many machines and free weights. I love this. I never really get bored because there are so many options. My only issue is that many of the elliptical and some treadmills make annoying sounds or feel off-balance or you might feel a strange sensation on one of the pedals of the ellipticals; I've figured out which cardio machines are problem-free and stick with those. Occasionally the garbages might over-flow or paper towels/foam soap may run out but I haven't found a huge or consistent problem with this.. but it is annoying when it happens. The personal training is great but EXTREMELY over-priced! I only joined under the condition of getting 16 bonus sessions, but I guess that wasn't even supposed to be done - I got lucky. There is no way in hell I would pay their asking price. They make you pay a fee to join the program and then charge outrageous prices for the sessions. It's a shame because I would love to stay with the training program but I won't continue once my contract is up. The most ridiculous thing about this gym is that they don't have WiFi! I have Sprint as a carrier and as soon as I go in the building I can't use my phone for anything except music I've downloaded. I don't hate this gym, but they could make a few changes that could really make a big difference. I think the biggest issue with this gym is a lack of passion from many employees (I'm comparing this to my old gym). read more

As soon as cold weather hit they cranked up the heat to 1000 just like every other LA fitness. It's unbearable hot.

Good variety of equipment for a workout and cardio. Need to crank up the AC and fix or replace some of the older apparatus. Clean facility and locker room. read more

Nice and clean but I think Esporta forgot it's summer season. Crank up the air conditioning LOL

Disgusting, terrible, it's a fitness cave! The facility itself is alright, it's the third of the LA Fitness originals I've been to in the area, this time mostly out of curiosity. Situated in a strip mall it lacks the large number of windows the stand-alone facilities enjoy, with that being the case the majority of the lightening is left to the low ceiling; florescent lights. Opposed to being the typical wide facility, this location is long. I didn't look for the pool but as typical the sales desks and child care center are located around or near the service desk. My primary disappointment with this location is the upkeep. Getting onto the elliptical I didn't think much at first but quickly became overwhelmed with a sense of disgust and had the machines not been a hot commodity would have gotten off to clean it. For 33 minutes i kept a furious pace as I watched countless people get on and off the machines without even wiping them down. When I was done and walked over to the nearest station I guess I found the reason why.....the sanitizer was EMPTY and to top that off the trash was overflowing. I did my best to get what I could out of the dispenser, wiped the machine down and walked back into the locker room. I've never had the biggest desire in my life to wash my hands. The lack of upkeep leaks into the locker rooms, one stall had no toilet paper, another had the TP dispenser broken and it just felt filthy in there. The plus side is that much like the Elmwood location and unlike the Niagara Falls Blvd location they have plenty of cardio equipment, including ellipticals. If you work out here "may the odds be ever in your favor" and remember to bring your sanitizer! read more

Good to see the new management team on 5089 Transit Rd. They are very enthusiastically try to do a better job. One suggestion for the women's shower room. Adjust the shower heads to aim one spot on the floor. Currently the showers go everywhere in the stalls. People use the handicap accessible shower heavily because it is the only shower sprouts water correctly. The others are merely used. It does not need to change new shower heads, just a little adjustment to make life a lot of convenience. read more

Sanitation and cleanliness continue to be a challenge for the LA Fitness on Transit Road. The men's locker room and showers are not well maintained; there is mildew on the shower tile. For reasons that are not clear, all the hand sanitizers were removed from the gym area. I had assumed they were going to be replaced but this hasn't been the case. With the advent of another flu season, the decision to remove hand sanitizers is odd and contrary to an organization that supports health and wellness. read more

The worst customer service I've ever experienced. Flash back to last year Dec 2021. I decided to get the peronal training sessions. One of the criteria for me to spend the $180 a month for these sessions was if the trainer was okay with it I could bring a friend. My friend was getting married in 2022 and I thought it would be a cool gift. We could both get fit for the wedding. Mike the guy who signed me up said it was fine. I did a few sessions myself and it was great. A month later after getting the okay from my trainer I brought my friend. Right away when I walked in and told them we were both there for the session the girl behind the desk looked unhappy. We worked out everything was fine. As we were walking out the girl from the front stops us and brings us to one of the desk and tells us that it was not okay for me to bring my friend. I was upset and told her the whole reason I got the sessions was to bring a friend sometimes as long as the trainer was okay with it. She told me that it wasn't okay and I could not do it again. I told her Mike said it was fine. She told me there is a reason Mike doesnt work there anymore, implying he was wrong. After that I never went back. Fast forward to now, Dec 2022. I signed the personal contract which says you have to pay for a year. It has been a year and I want to cancel it. Tuesday I went during my lunch to cancel because you can't do it over the phone. I go in and they tell there is only 1 person that can cancel it and she's worh someone and it will be 30 minutes. I couldn't wait so I gave them my phone number so that 1 person can call me to schedule a time. Next day I go during lunch again because I never got a call. I talk to the 1 person thay can cancel it amd I explain everything and she says she wants to do research and will call me tomorrow at 11 to confirm everything was canceled. Next day no call at 11. I'm livid at this point. So for the 3rd day in a row I go on my lunch break and try to cancel it. When I walk in the person that walked in just before me wants to cancel their personal training too, and of course there is only 1 person thay can do it so I wait. I finally see the girl that is the 1 person that can cancel it and she's just sitting her desk. So I walk over and am like WTF. I ask about the phone call that was suppose to happen at 11 and she doesn't apologize, she says she had another meeting. I tell her I want to cancel the trainings now. She bringa me to another person who asks me what I want. He is literally on a conference call and I tell him like I told everyone else I want to cancel the trainings. He asks why and I tell him the story. He says okay and cancels it. The whole experience there was horrible. They have a great facility but the customer service is just trash. From someone that works in the service industry I am pretty chill when it come to most things but this was horrible. The miscommunication to the way they treat their clients I would heavily suggest never coming here for peronal training. read more

I have heard so many bad reviews about this La fitness , about their cleanness, equipment quality and their group classes. I decided to ignore them all and give it a try. I was a member before and I rejoined them again with such a great rate! Their group class is really amazing. It drags me to the gym every day and is a source of motivation. Pool and spa is not the cleanest spa ever but it is OK. I would swim in there . Their customer service is the worse service I have ever seen in my entire life ! They are never helpful and reasonable ! They told us we add family member to our account with the same rate as us but a week after we opened our account they said there was a five day window limit to add them !!! If you don't care about customer service the gym is great. I personally try to limit my conversation with them as they do not even make sense and it bothers me but sometime we have to , right ?! read more

What's that old saying..."Fool me once shame on you, fool me twice shame on me!?' I have to admit it's been pretty hard finding a good gym after the BAC at Eastern Hills closed a couple of years ago. I've been suckered into joining LA Fitness on Transit Rd. twice now and have cancelled twice! No more! When I recently went in to cancel, the manager didn't even ask why or anything. Maybe they're use to this. The gym is full of 'posers and juiceheads' and the locker room conditions are some of the worst I've seen in my life. If you live in Amherst or Williamsville, stay away from this gym. The Jewish Community Center, The Hive, and YMCA are so much better! read more

If LA Fitness didn't have childcare, I would cancel my membership right now. This place is not an exclusive personal training facility, and yet, feels the need to start trying to act like one now. Never since I signed up have they ripped off a training area -- with the TRX, kettlebells, dumbbells, bosu balls, the ropes, medicine balls, yoga balls, and barbells, among other workout equipment ... basically, the bulk of individual items -- because it's now for "people who pay for personal trainers." Um, come again? I'm not a personal trainer, but do work out A LOT weekly and have friends who are personal trainers at various gyms. Never have I had a membership at a gym facility where I pay $75+/month and can have access to the gym ... except that spot over there ... (as of trainers only stay in one area of the gym) and I have three gym memberships, BTW. Is there a golden fountain that disperses protein powder there? Are celebs coming to use this square foot of space that now makes it ineligible for us common folk who have a membership? I have always used this area and have seen other people use this area. It's one of the only spaces -- not including the aisles where you'll run into people passing by -- that's uncluttered and free of a ton of back-to-back equipment. Though the manager was nice to hear my complaint, the blonde-haired employee -- who I'm assuming is a personal trainer -- who had a "whatever" attitude could use a lesson or two about customer service. (And, speaking of this wonderful employee, I don't know how many other gyms you've frequented, but I've lived in many states and never experienced an average chain with such elitist behavior.) ... Because money talks, and people walk. read more

I do like this location but have to say, if you like to shower after a workout, you will be greatly disappointed. Never seen a club do such a bad job maintaining their showers. In the men's locker room, there are TEN (10) showers. Good luck finding more than 1 or 2 that have both a working/filled soap dispenser and a functional shower head. Seriously, expect to try literally 6, 7 or 8 stalls before you find one that's useable! I wouldn't mention this if it was occasional, but it is a chronic problem here. There are lots of gyms to choose from. Details matter. read more

First time working out at this location. Really friendly staff, Mike M is the goat. Answered all my questions and gave me really good impression. read more

I felt very unwelcome when I tried to use the "complementary guest pass" here. I wrote a very long juicy review about this experience but somehow LA fitness had it taken down!! Just another indicator of how PUSHY the staff are at this location... Bottom line: I felt very uncomfortable here. read more

I'm from out of town and was hoping to stay in shape while visiting Buffalo for the week. Stopped in to Esporta Fitness today and spoke with Luke. He was super nice and hooked me up with a week pass! Definitely would recommend checking this place out if you're looking for a new gym. Thanks again to Luke and ALL their friendly team members! read more

A goddamn light fixed for 2 weeks. What do u think we give u the money for. Basketball court is really bad. Its slippery. Hard to lay up or crossover. You don't wanna spend money for this fitness absolutely. read more

I've been going to various gyms for the better part of 30 years and find the Transit Rd. facility of LA Fitness one of the best run operations in the area. There is plenty of top notch equipment and it is well maintained - I've never waited for a machine. The staff is friendly with lots of fitness classes and the people using the facilities are courteous. I joined 4 months ago and was concerned by the negative comments I read on-line and found most/all to be fake. read more

I just moved to the area and finding a good gym wasn't all that hard. LA fitness is by far the best in the area, every other option is tiny, old and overcrowded. First and foremost it is clean and very well equipped. It definitely caters to all ages and workouts. Working TVs on working cardio machines!!, if you go to gyms you know what I mean. The gym is never overly crowded and they have plenty of machines, so in my book this is a 5 star choice for the area. They also have a court option for a small charge so I can visit the Amherst location and play some racquetball!! Staff is polite, accommodating and professional. People are going to say this is overpriced but you know what, you get what you pay for, simple, and if you don't feel like a gym is a worthy place to charge depending on quality of service then go enjoy working out in your $10 shoebox. read more

Not the worse club I've been to but a lot of people do not wipe down the machines after they are done with them. It's kind of gross if you think about it I make it an effort to wipe down the machines after I use them this club is starting to show its age as well. There is no complimentary wifi if you want the wifi the club over in the bjs plaza has wifi. The pool was closed today because the jets were broken I like that I got the hot tub all to myself very relaxing Good club not the worst not the best I've been to kind of gross because no one wipes down machines ( I do) read more