5 Stars - Supreme Motors in Costa Mesa - Pristine every time…read moreThey take great care of our family's two SUVs. Always perfect--the cars come back looking like they rolled off the showroom floor. That deep, mirror-finish shine you can see yourself in. They've got a clean, professional setup on Placentia Avenue near 19th Street--appointment-based, call ahead to set up initial s. Easy, no fuss. I text Ehren--he's quick to reply, we set something up, and he sends his crew. They're solid. They cover surrounding areas, even 15 miles out like me. No problem--they show up, do the work. Seats wiped, carpets vacuumed, windows clear, wheels shiny, trim polished. Everything flawless without me saying a word. And those monthly maintenance packages? Great value--keeps everything looking sharp without breaking the bank. Friendly, on time, they care. Call Ehren at Supreme Motors--your cars will look great.

I would highly recommend if you need any car detailing. I had my headlights restored, they were…read morequick in communicating and friendly. The service was excellent, came to my place to do the job and the technician Ivan did a wonderful job. I am very happy with my restored headlights!

This review is specifically for the service department…read more I've been coming here for quite some time, and working with Miguel has truly made all the difference. Out of all the service advisors I've encountered across Mercedes-Benz dealerships, he stands out as the most honest, detail-oriented, and consistent. He takes the time to answer every question thoroughly and keeps me updated throughout the entire process--which, in my experience, is not always the standard elsewhere. That level of transparency and communication is something I really value. The rest of the team is equally professional and welcoming! It's clear the department is well run. Car service is never something you look forward to, but Miguel makes it as seamless and stress-free as possible--which says a lot.

Purchased my car March 2026, very easy transaction with finance, the dealership extremely nice ,…read moremost of the staff was very accommodating. This review is strictly to the sales guy Stephen Rodriguez phone number (562)746-8915. When looking over the car I purchased I notice the engine cover was missing. He said it must of been lost during detail. And had assured me before purchasing the car he would order a new one and get it to me asap. Well here we are 3 months later and still no engine cover. We have been back and forth for months now of him giving me the run around and excuses of where the engine cover is. I have had multiple response from him, and now he has officially stopped messaging me back. He has gave me a number to Felipe ( 7145621279)in parts who I have left multiple messages to and he has never responded to me either. This is seriously a joke that something so easy as an engine cover to purchase and hand to a customer has been this hard to accomplish for him I couldn't imagine actually getting my vehicle serviced here. Posted are screen shots of of the conversations between us

We had a great experience working with Aidan at Miller Toyota of Anaheim when purchasing our 2026…read more4Runner TRD Sport Premium. My wife specifically wanted that trim, but the one we wanted was still in transit. Aidan reserved the vehicle for us and let us know the moment the car hit the lot. He made the trade-in and purchase process quick and painless, which we really appreciated since we needed to get back home to our baby. Everything was straightforward and efficient, and we never felt pressured. If you're looking for a smooth and transparent car buying experience, I'd definitely recommend working with Aidan.

Warning if you are buying USED car here…read more Vehicle inoperable after 5 days. Then again within 5 months. No driver fault. I bought a used 2022 Toyota Corolla Hybrid from Toyota of Anaheim on 12/4/2025. It had to be towed back within 5 days and was out of service for 31 days. Toyota of Anaheim's own repair documents later showed wiring issues, corrosion/exposure concerns, replacement of a wiring harness and door module, and signs the right rear door had been worked on. These concerns were not reflected on the CARFAX provided at sale. The car failed again within 5 months with multiple warning lights and another major repair. They fixed the repairs and helped with rental, but that does not change the fact that the vehicle had major problems almost immediately. We requested a goodwill resolution. They declined repurchase, offered a trade-in/new purchase option, however STOPPED responding to our final written follow-up. Not even a polite decline, just completely ignored. I would strongly caution used car buyers to get an independent inspection before purchasing here and to pay the extra $$$$ for cancellation/buyback or you'll get stuck with a vehicle like us.

Great experience with this dealership! The staff was friendly, helpful, and made the whole process…read moresmooth and stress-free. I really appreciated their honesty and professionalism. Highly recommend! special shoutout to Josh & Bijan!!!

I first test drove the car at AutoNation's Torrance (South Bay) location. I wasn't ready to buy it…read morethat day, and since I live in Orange County, I was told I could have the vehicle transferred to the Buena Park location when I decided to purchase it. Before buying the car, I specifically asked multiple times when the 5-day return guarantee would begin because I knew I would be purchasing the vehicle on one day and picking it up on another. Every person I spoke with, including employees at the Buena Park location, told me the 5-day guarantee would begin when I picked up the vehicle. When I arrived to pick up the car, I was told by Jose, the Finance assoicate, that the 5-day period had actually started on the date I purchased it several days earlier. Since I picked up the car on a Saturday, that would have left me with only until Monday to decide whether to keep it. Not many auto shops are open on Sunday, because it was Saturday evening atp. I expressed my concern and addressed the contradiction. I was told, "I'm sure they'll honor it" if there were any issues, but when I asked for that assurance in writing, the finance rep refused. I asked to speak with a manager, but Jose sent in Ed, who he had just advised was not a manager and he also refused. Ed was actually one of the people who told me that my 5 days would start when I picked up the car. He denied this and advised that all calls are recorded. I asked if the transcripts could be pulled up in that case nd he says that can't be done. I ask again for the manager and the next guy said he was the sales manager and he finally agreed to put it in writing and extend my return period by an additional two days. I had the car inspected shortly afterward and was advised to return it. Although my written extension gave me until Wednesday, I returned the vehicle on Monday. When I arrived, I was told I had "just made it" within the 5-day return period, which I found odd since I had documentation showing my deadline had been extended. I was then told I had also "just made it" under the 250-mile return limit. That didn't make sense because I had barely driven the car. When I asked what mileage they had recorded, I discovered my purchase contract listed the exact same mileage that appeared in the online ad, meaning the mileage had apparently never been updated after my test drive. I asked whether they were counting the miles used to transport the vehicle from Torrance to Buena Park. He couldn't confirm, but it seemed to be the only explanation (for at least a fraction of the miles put on me). That's odometer fraud. I asked whether my cash down payment would be refunded to my debit card or by check. He couldn't answer that either. He said that he would find out the following day. When I didn't hear anything, I called on Wednesday. Jose checked on my return and emailed me confirmation that my down payment would be refunded to my debit card. However, I received no confirmation that the loan had been canceled or that the funds had been sent back to my lender. My online banking still shows the full loan amount. Since then, I've spent days trying to get answers. I keep getting transferred to voicemail after voicemail, and now my calls from my personal phone go directly to a general vm without reaching anyone. Interestingly, when I called from my work phone, I reached a person immediately. Once they realized who I was, I was transferred repeatedly. Then, I was on hold for over 30 minutes when I asked for anybody who was available in finance. I called back and was told by Bruce that everyone from finance was in a meeting and he would be sure to have someone call me back (4 hours ago). Atp, I've contacted AutoNation's corporate office and I'm waiting for a response. I'll write a separate review about what was wrong with the car, but my customer service experience with the purchasing, return, and communication process has been terrible. This was my third car that I bought from AN btw, and it will be the last.

Daniel Gordon was a overall great salesman to deal with on my purchase of a BMW X3M Competition not…read moretoo pushy but made sure to check in. provided me with a amazing experience i definitely recommend working with him when going to BMW Buena Park

First off, Carlos the sales agent was 12/10…read more Could not have done a better job. From the first conversation he was on point, even drove the car over an hour to my house just to deliver it. Truly white glove service. He deserves a promotion! Secondly, the rest of the team at Buena Park BMW did a great job. The hospitality throughout was legit. Lastly, the paperwork and process put in place by whoever schemed up AutoNation should engage with a process improvement team. Horrible. Pages, days, conversations. It's easier to buy a house today than a car through AutoNation. Ridiculous process. It's the definition of friction. People at the dealership - awesome. AutoNation process - horrible.

Great customer service James M Employee was courteous,…read moreattentive, knowledgeable Process was smooth and somewhat quick I recommend this dealership.

I recently purchased both a Honda Passport SUV and a Honda Odyssey from Buena Park Honda, and I can…read morehonestly say it was one of the best vehicle-buying experiences I've ever had. I want to express my sincere appreciation to James, Eddie, and Finance Manager Lorenzo Vargas for their outstanding professionalism and exceptional customer service. From the moment I walked into the dealership until I drove away in my new vehicles, they made the entire process smooth, transparent, and enjoyable. James was knowledgeable, patient, and never made me feel pressured. He took the time to answer all my questions and made sure I was comfortable with every step of the process. Eddie was equally outstanding--friendly, attentive, and genuinely committed to making sure everything went perfectly. Together, they worked hard to earn my business and exceeded my expectations. A special thank you to Lorenzo Vargas in the finance department. He made the paperwork simple, explained every detail clearly, and ensured the financing process was efficient and stress-free. His professionalism and honesty gave me complete confidence throughout the transaction. What truly sets Buena Park Honda apart is the integrity, respect, and teamwork displayed by its staff. It's rare to find a dealership where you feel valued as a customer instead of just another sale. Their dedication to customer satisfaction is evident in everything they do. Purchasing two vehicles in a single transaction is no small task, but the entire team handled everything with efficiency, transparency, and genuine care. If you're looking for a dealership that treats its customers with honesty, professionalism, and respect, I highly recommend Buena Park Honda. Thank you again to James, Eddie, and Lorenzo Vargas for making the purchase of my new Honda Passport and Honda Odyssey such a memorable experience. You've earned my trust, and I will gladly recommend Buena Park Honda to my family, friends, and anyone looking for an exceptional car-buying experience.

So far, so good! Walked in to get some info, and walked out the next day with a new car. Score!…read more Tesla seems to offer really good deals from time to time, and they sold us on the model 3. The whole process was so easy, and hard to turn down. Rich, I believe, was our dealer and we had a great experience with him (sorry for all the silliness!). He walked us through the whole process, then connected us to the Tesla app to finish our application. By noon the next day, our car was already ready! Everyone here is very friendly and nice. Never has getting a new car felt so easy. And already in love with my new Tesla. I was nervous to drive it at first, but it is very easy to drive. Best of all, no more high priced gas to put in!

I am writing to share an absolutely unacceptable and deeply frustrating delivery experience at this…read moreTesla location. I arrived early for my 3:00 PM appointment at 1:00 PM. I was told my car wasn't ready and to wait. After waiting for 1.5 hours and noticing no other delivery customers around, I decided to stretch my legs and check the lot. To my shock, my car--complete with my name placard--had been sitting there ready the entire time. It was clear no one bothered to check or communicate. When I pointed this out to the advisor, there was not a single word of apology--just a careless "Oh? Yeah? Okay." While the lack of communication was annoying, what followed was a serious safety hazard and blatant disrespect. First, when inspecting the exterior, I found an open Exacto knife (flat blade) sitting right on top of the driver's side door. If that blade had fallen on me while opening the door, it could have caused a severe injury. When I pointed this out to a male service staff member, he didn't apologize; he simply grabbed it quickly and walked away to cover it up. I have photo evidence of this. Second, I noticed a significant panel alignment issue and a large gap on the door--wide enough to fit a finger through. When I raised this concern to the two service staff members on-site, their response was incredibly insulting. They literally told me: "It's because yours is a Standard Model. Yours is not premium. It's a completely different car." Are Tesla service employees trained to look down on customers based on the trim level they purchase? Implying that a customer should just "suck up" poor build quality and terrible panel gaps because they bought a Standard Model is completely unacceptable and discriminatory. This level of unprofessionalism has completely shattered my trust in Tesla. What was supposed to be an exciting and celebratory milestone of picking up a new car turned into a thoroughly miserable and insulting experience. Instead of joy, I left the delivery center with nothing but deep frustration and resentment.

Speedway auto sales is the place to buy your used car with a large selection of cars and trucks…read more I was in the market for shopping for a small truck because I had a larger truck so I wanted to down size and I found speedway On line I found a 2004 Ford ranger x cab rite away I can tell it was in good condition Andy was the sales guy nice and polite knew his job well, we made the deal trade in my truck and I was on my way thanks speedway .

Great Location, Cars look beautiful and the process was simple, Andres was nice to speak and deal…read morewith as well. OverAll, first impression was still better than most smaller owned dealerships .... However, bought a 2014 truck w/ 94k miles, $3700 down... and less than 60 days later, realized it needed a 3k TRANSMISSION VALVE BODY (A new transmission was recommended even), Drive shaft and Fuel pump module. The truck was never serviced either, needed an oil change, front brakes and alignment (small things that I can take care of anyways) Reached out to the dealership in good faith to see if they'd help in one way or another, wasn't expecting the repairs to get completed all by them but who knows.... I was referred to a shop for it to get checked out and they found nothing wrong with the transmission I guess, being so busy, I took time to see another person yet one month after their referral, the check engine light went on and boom, there indeed was a transmission issue. The dealership and 3 other shops all quoted total repairs at $4k to $6k in repairs, or more if I replace the transmission. Side note: Before I realized the issues in my truck, I did refer a friend to the place too and they noted that the cars they checked up on did seem like they needed maintenance too, again, small problems but something to note Can't say you all will have this experience but do carefully examine your vehicles, CAREFULLY, before signing those papers! This has been an EXPERIENCE in my books TWO stars instead of one, since I know the salesman and office staff there definitely deserve some credit I put this review on Google and Yelp since I feel it's important everyone hears me out on this honest review AND YES, I HAVE INVOICES AND RECEIPTS AND PROOF IF ANYONE DOUBTS THIS REVIEW.