4 & 5 STAR REVIEWS MUST BE DRUNK! Or just don't get out much. I guess if you're part of Walmart Nation and come here from some flat, horrible state you might be impressed. For thinking people, do yourself a favor and just pass! I was part of a family thing and to my intense regret, had no hand in planning.
1. FOOD IS GROSS! And I mean disgustingly gross. I mean think prison food. Low quality, institutional, dry, overcooked sausage and chicken that was cooked hours before it was served, sloppy mac & cheese, messy buffet-style, etc, etc, etc. I can't even talk about it. In two days, all I had was two bowls of raw spinach and red cabbage with Italian dressing. That was it. I figured at least that was healthy and they couldn't mess up raw veggies.
2. RUN OUT OF FOOD! Hungry? Sorry. If you can get past the visuals of the swill they call food and actually want a meat protein for example, after the first wave of buffet-grabbers, you're out of luck. "They're cooking more" I was told after looking at empty chicken pans on all three islands. This happened every day. The incompetency and lack of skill or planning is glaringly obvious.
3. PLACE IS RUN BY 12 YEAR OLDS! Ok, maybe 17 year olds and on the other extreme senior volunteers. So it all makes sense. Hire kids who you don't have to pay much, give them room and board, and you can con any kid from Texas to come and spend the summer here "working." Give retired seniors the same pitch and they come running too. Between this concept and giving people garbage to eat, costs are low and profits are maximized.
4. NO CELL SERVICE! Yea, I get it. You want to unplug, but not that much. It was super annoying not being able to check emails or receive calls or texts - especially from people in our group. I guess they have WI-FI over the property. UNSECURE, EASILY HACKED WI-FI. No thanks. Had to drive into town to make calls and check emails.
5. CAN'T SLEEP! We were in Longs Peak lodge which apparently was made with paper because we heard every noise and bump all night long. The doors have no buffer on them so expect to hear slamming all the time. We must have had some 400 pound guy from Arkansas above us because the ceiling shook every time he walked around with his pounding feet. And the beds are horrible. Woke up every 45-60 minutes, tossing and turning - the worst. We even brought our own pillows - didn't help. Oh, and no TV's in the rooms, because, well, that costs money.
6. GAME ROOM SMELLS LIKE MOLD! Everyone smells it the moment you walk in the building. Are you kidding me? Mold is toxic! Sure there's a pool table, foosball, ping-pong, and bean bag toss, but you have to be able to breathe to enjoy those things.
7. POOL OPEN FOR ONLY 2 HOURS! The kids were excited to swim. "What's that? Oh. It's only open from 6-8pm? Oh, and you're short-staffed and don't have enough lifeguards so you can only allow 25 kids at a time and there's already 25 in the water? Oh, so there's a wait-list?" Unbelievable.
Bottom line? The kids in our group had fun, but then again kids that age have fun just walking on the beach or going to a playground. For thinking adults this place is a disaster. I don't care if it's the biggest in the world or whatever. What value does that statistic possibly have? If this wasn't a non-profit hiding behind the YMCA flag, it would quickly go out of business. This is literally the most pathetically run and managed property I have ever had the sad experience to visit. What an absolute joke! I simply don't understand how such low standards are acceptable to anyone!
NEVER AGAIN!!!!!!!!!!!!!!!!!! read more