I would not recommend this place at all. Took my plow in for issues it was having. Leaking fluid…read moreand the pump had issues. The owner Mike, has always been quick and reliable but he hasn't been there much recently and they have been short staffed so someone else worked on my truck. They charged me 6 hours of labor and almost 1k to fix my plow for a repair I have proof didn't take the guy 1 hour to fix. It takes Just over 6 hours to fully install a plow with all wiring and mounting. Not to repair a leak. Left the shop and my truck barley start and wheb it did multiple lights were on the dash that were not when I brought it there. Truck died in the middle of the street while driving it home. Ended up putting a battery in and appeared fine. Went to plow with my newly fixed plow and less than an hour into plowing it started leaking fluid all over again. Took it back and they looked at it, supposedly fixed in 10 mins and sent me on my way. Guess what? Plows leaking fluid like crazy again and not working. Called and left 2 messages last week asking if I could bring it back to have them fix it properly and if they could call me back and guess what? No call back yet to this day. 9 days later. When Mike the owner is there, the work is quality and things are completely different. He hasn't been there much recently and when he's not the receptionist and mechanics they do have working do not handle anything professionally or at all for that matter. I run a small business so I don't like to write bad reviews about anyone, but after all these issues, multiple calls and messages with no call backs left me no choice. Do NOT go here, or use this place unless Mike is there and you have a GUARANTEE that Mike the owenr will be the one repairing your issue. Im basically out $1,000 and still at this point do not have a working or operational snowplow. ​​​​

First off they started to say that I had to get my tire patched. Then when they patch it, it goes…read moreflat again while I'm driving. Then they tell me they can't find the source of the leak when the vehicle never even moved an inch from where I dropped it off at.

My car had front end damage and Oleksii did an amazing job fixing it. You can't even tell anything…read morewas done. Great service and affordable prices.

I was driving in the highway when my car suddenly broke, completely. I am a young single woman and…read moreI didn't know what to do or who to call. I went out the first exit I found and I parked, googled and Atlas was my nearest, fastest, responsive, and to be honest, only choice. They came and towed my car, took care of it, changed my alternator, and did a great job overall. They took 24 hours in fixing the issue. The people are friendly and knowledgeable, the garage is a bit hidden, but not so hard to find if you pay attention. This is clearly not a chain-like auto service place, but in my experience, nice, decent, respectful hard working men. I will come back again!

They were prompt and courteous and gave me a fair amount for my vehicle. I was very pleased and…read morewill definitely use then again.

Not trustworthy! Avoid at all cost. Before the ink was dry as I was half an hour down the road all…read morethe check engine lights appeared on. I'm sure the codes were cleared momentarily to manipulate the sale. At the time of the sale, I purchased the extended warranty and Next Step was pushy about their shop doing the repairs. The car was with them for months often on because the repairs were so poorly done. The Audi dealership said upon the initial inspection after I purchased the vehicle, reported the repairs would exceed the value of the car, keep in mind this was shortly after the purchase because the check engine lights were on. The car was inspected by 2 independent mechanics after Next Steps "New Engine" installment and the overwhelming report is that the NEXT STEP should never touch a vehicle again. Bolts were missing parts were put in the wrong place, hoses weren't connected properly. The list goes on and on it was about a 10 page detailed report from each in evaluator. The independent mechanics were disgusted that NEXT STEP would take advantage of a customer because Audi prides itself on brand loyalty rather than making a quick slimy sale. Don't walk away from this place, RUN. It's more like NEXT "MISTAKE" rather than NEXT STEP.

I purchased a 2016 Mercedes' from this dealer with 59k miles. The only maintenance performed was an…read moreoil change per my request before I bought the vehicle and had it shipped to Maryland. Once in Maryland I had to change the tires as they were bald and Matt refused to replace them before purchase. Then I had the car inspected at the local Mercedes' dealer and it had a major oil leak that had to be repaired in addition to all the maintenance required at 60k miles. Next step Auto Sales does not service their vehicles before selling them. Their goal is to stick you with maintenance costs and not take any liability for the condition of their cars before selling them. The Mercedes' dealer quoted 4K worth of maintenance required after inspection. I purchased the car for 27k. Steve the dealer owner denied the oil leak even though Mercedes' listed this issue on their inspection report. Steve also refused to honor the dealer warranty that came with the vehicle purchase which includes the engine and was quoted for 90 days / 3000 miles. I would not recommend buying a car from this shade tree dealer. Customer satisfaction is not on their radar at all! They just want to get your money and leave you stuck with a poorly maintained vehicle. Very sad. Below are pictures of the air filter and cabin air filter of the Mercedes' that they claimed to have serviced before the sale. Laughable to say the least. These guys should change their dealer name to "3 steps back auto sales"! If it was not for them having the particular car I wanted with the options I was looking for I would not even have bought a car from a non factory sponsored dealer like this one. Not hard to see the difference in customer service and the vehicle condition when using a low budget shady dealer such as this one. Stay away!

My wife had broken down as was stranded due to a bad alternator In 95 degree weather. Gary from HAS…read morepicked up the part and fixed it for us. You won't find a better professional. I highly recommend him for his honesty and timely service. Thank you Gary!!!!

At first everything seemed good, very professional…read more I was told I needed a fuel Pump which I bought and I was in the process of moving so needed something convenient and when I saw this, I was happy he comes to your house ect. The quote was 140 higher then the shop but I wouldn't have to pay for tow, so I went for it thinking about convince. He didn't check the fuel pump he just installed it, My car still would not start, when I went outside he said he did not know what the problem was and if he started looking we would have to start a new price on top of charging me the 140$, so I then told him it's ok and to stop, since i saw he was still charging me full price and now saying he would charge me again to look at it. Long story short, he left my car was still not running and charged me full price Come to find out I need a fuel rail which I told him where I saw fluid coming out and he said he didn't see anything and was stomped. And last but not least he put the fuel pump in wrong and I had to have a family mechanic fix it.

Wonderful buying and service experience for my BMW. Jacob in sales as well as John the owner…read moreprovided me with outstanding customer service. I could not of asked for more. If your in the market for an exotic car or service reach out to Larchmere Imports. Tony Quarles

I made an appointment for today and drove all the way out there, just to be told there's no…read moreappointment. They said their online scheduling isn't very reliable. Then either fix it or take it down! I tried to reschedule on-site, despite my annoyance, and asked for an estimate on the services I needed. They said they provide estimates only on the day of service, once the car is on-site. WHAT? I can tell you what my car is, and exactly what I need, but you can't provide an estimate in advance? Ridiculous. I wasted an hour of my time and a gallon of gas on this wild goose chase. Save yourself the time and frustration and go somewhere else.

Swedish solution did me a true solid yesterday. I couldn't be happier with my experiences with…read morethem. I trust their opinion. I value their professionalism and I appreciate their kindness. Thank you, Swedish Solution!

I brought in my 2018 Audi for a second opinion after the dealership quote me 5800$ for a new timing…read moresystem for the engine. Turns out it was just low on oil. Dylan was honest, knowledgeable, and easy to talk to. I went in there telling the team that I likely needed a new timing chain, but they ran their own diagnostic tests and figured out the real problem.

The manager told me the reason the price was so high was because they only install New Original…read moreManufacturer parts. Here is a photo of the "Remanufactured" aftermarket alternator they put in my car. Very dishonest of them.

Super busy but fit me right in. Now I know why this figured place gets high reviews. They have a…read moreton a business. There is a reason for that.