Bought an '05 Grand Caravan back in March 2020 on EBAY. Had it delivered to The Cuse for a good…read moreprice. Just had to update the battery. Still running it to this day. Nice and clean vehicle. Thanks Stan!

he will try disguise the problem, very dishonest. He sold me a car that was rotted. He used great…read morefoam spray to hide damage.

I came into Action Auto to purchase a pickup truck. Not only did they have a local shop ensure the…read moretruck was in working condition and replace a water pump, free of charge to me, they were also a pleasure to work with. Russ and Leo helped me every step of the way, and were incredibly accommodating. I even spoke with Russ about my current daily driver, and he was happy to inform me of the vehicle's weak points, which I was able to repair before they could begin to cause issues. Overall I am thrilled with the level of customer service that Action Auto has provided for me.

From the owner: Why buy from us? We go the extra mile for you! With over 50 Years in Combined Experience, We offer…read moreGreat Customer Service and a Commitment to Northeast Ohio for over 20 years. We have over 100 of the Cleanest Vehicles in Stock and We have Competitive Pricing. We now offer "Guaranteed Credit Approval Financing" for Everyone. Remember NO RUST HERE...... We have gone mobile; type: actionautowholesale on your smart device.

My car had an engine light on. Subsequently I have contacted Nelson the shop owner to rectify this…read more I offered to have my car towed to the shop but Nelson said that this wasn't necessary since they offer in-home services, and sent Alex the mechanic over to where my car was parked. The mechanic scanned the car and told me it was a malfunctioning oxygen sensor. Then he left to buy the part. Then he disappeared and never showed up again. Didn't reply to my texts anymore. Left me high and dry. So I am back to square one looking for another mechanic who can hopefully finish the job. I am very disappointed and can't recommend KARS.

Happy they were able to see me unfortunately they were unable to fix my car but immediately had me…read morego to another shop in which they did, had to be kept overnight but the job was done

I dealt with a person over the phone who quoted the price of the car four times when I went to put…read moremoney down on the car. Suddenly the price changed. I talked with the sales manager, John, who was aggressive and defensive to talk to. it was going to be his way or the highway. He wouldn't listen to a single word, I said. he talked over me and interrupted me. Not to mention he took it him four hours to return my phone call. There are many other dealers who will appreciate your business. I would steer clear of this place they treat people with complete disrespect everybody is always looking for the best price but there's also to something to be said about how you are treated.

Decided to spend a rainy day looking at vehicles. Sims Buick GMC was a hit!!! We ended up…read morepurchasing a 2021 GMC Sierra AT4. Mike LeMay is the man to look for when you stop in. Definitely the best shopping we have had when purchasing a vehicle. Mike was more than willing to answer questions and make the transition smooth. Thanks again!!

I have been a customer since 2002. I had horrible credit and was really struggling after a lengthy…read morecustody battle. I went to DB Motors with nothing in my pockets just to see what they could do. I was not expecting to leave that day with a Car. When I arrived I met with the Owner DJ. I explained my situation and he said we could work something out. I picked out a minivan and took it for a spin. when I got back he then showed me a different minivan. It was a little more money than the one I drove but DJ explained that the other one was better on gas and had safety features the other didn't. he stated that with my having 6 Children he would feel better knowing I had the safer vehicle. I drove off the lot that day after giving him $250 and then working out an agreement to bring another $250 the following week. I made payments every other week. One night I was driving home and my Tie Rod Broke. I called for a tow truck and then called DB Motors to leave a message and let them know the car would be towed to the lot and what had happened. I figured I would hear from DJ in the morning. My phone rang two minutes later and it was DJ the owner. He told me to cancel the Tow and he came and got us. he towed the Minivan back to the lot and made sure my Family and I had a vehicle to get home. The next day he fixed the vehicle and only charged me for parts. I was shocked " his reply to me when I stated that was " Look I have Kids and I would not want my kids on the side of the road waiting for a ride late at night." Ever since that first encounter with DB Motors I have purchased several cars. I have referred friends and family and everyone has been satisfied. I have always told Friends that when it comes to buying used cars on Vine St the only place I will deal with is DB Motors.

My Boyfriends Dad financed a car here and it was in very good condition and cheap for a Subaru! He…read morepaid off the car pretty quick and helped him with the financing process! Very Nice there and Highly recommend if u want a cheaper reliable car!

This dealership does some shady business. They refuse to cancel my extended warranty. They never…read moresubmitted my warranty over to the warranty company. The manager then lied and told me he canceled the warranty, but when I asked for proof of refund and cancellation, he couldn't provide either. It's been a month and no word. The warranty company still doesn't have my warranty on file. The total amount of the warranties have been added to my principal loan amount and I'm continuing to pay interest for something that I requested to have canceled the day after purchasing. I was told today by another financial manager that my warranty was never even sent to the warranty company because they are going to cancel it themselves. I asked for proof of cancellation and refund again, still unable to provide. I strongly would not recommend doing business here. This was my first time purchasing a new vehicle and it's been the worst experience ever. Not to mention the new car broke down on me 2 weeks after purchasing the vehicle. They don't care about the customers. Unprofessional and untrustworthy business and associates.

I purchased a Honda Ridgeline pickup here in 2023 and have returned twice for scheduled…read moremaintenance. I have since moved to a new home so their location is nearly an hour away, but I returned because my initial purchase included scheduled maintenance for the first 24,000 miles. Both times I scheduled for a Saturday morning and waited for the service to be completed and both times it took over TWO HOURS for them to do a lube, oil, and filter and to rotate the tires. The saving grace is that my included maintenance is over so now I can go elsewhere.

This was the single most distressing visit to a used car dealer I have ever made. The owner…read moreMichael was surly, scornful, condescending, and willing to lie. The place is a big storage unit, no lift at the facility, not a real dealer. He treated me as a woman with patronizing comments when I asked questions. He treated my other family member, who is knowledgeable about cars, in an even worse manner. If you want to make an offer, he won't even counter. He said " sounds like I will be paying you money to take the car". He said "you wasted my time". Anything you say, he says--"what do you expect from a 20 year old car". He told me a car from Maryland can't have rust because they don't get snow and don't use salt. Simply not true. There were many many things wrong with this car that were not disclosed in the description, and he would not admit that they were an issue. He would not make any adjustment for the repairs that needed made. No matter how great the car, do not go here unless you are willing to subject yourself to ridicule and condescension!

Very dishonest and misleading dealership. Their listing for a 2014 Honda CR-V stated that the…read morevehicle had new brakes all around and excellent tires. In addition, during a phone call with Michael Megresh, the owner, he told me the tires were new all around. I live about an hour away, so I did not want to drive there until I had financing arranged through a third party. I relied on the statements in their listing and on what I was told over the phone. Those statements, which are still on their website, were completely false and, in my opinion, borderline fraudulent. Because I was seriously interested in the vehicle, I paid $195 to have a well-respected independent pre-purchase inspection company inspect the car. The inspection found that the brake pads were only about 50%. The tires were mismatched, with three of one kind and one different tire. The tread depth was only 4/32nds. One tire had a gash in the sidewall, and another tire was badly worn on the outside edge. One of the most important things to me was finding a vehicle with good tires and good brakes so I would not immediately have to spend money on maintenance. I assumed the description they posted on every site where they listed the car was truthful. It was not. It could not have been more misleading. When I called the salesperson I had been dealing with, he said he had given the matter to his boss. That is when I called Mr. Megresh. I have never been treated so rudely as a customer. He told me my inspection company was lying to me and did not know what they were doing. What possible motive would an independent inspection company have to give me false information? Despite the inspection results, he still insisted the tires were excellent and the brakes were new. Then he had the nerve to offer only $200 off the price of the vehicle. The only reason I paid for the inspection was because I relied on their representations that the vehicle had new brakes and excellent, or supposedly new, tires. Both of those statements were false. All I asked for was reimbursement of my $195 inspection fee because their misleading listing caused me to spend that money. Whatever you do, stay away from this dealership. In my opinion, they made false and fraudulent statements in their listing and over the phone, treated me rudely when confronted with the inspection results, and refused to take responsibility. They will tell you anything to sell a car. Be very careful.