Simon and team have never failed to provide excellent service when it comes to the care of my Mercedes. They perform Service A & B at an unbeatable price while still being meticulous. They always lay out the options with your safety and budget in mind! Simon has always been nice enough to show me everything he has worked on to make sure I am satisfied with the work that I'm paying for. Over the last 10 years I've been to several highly rated Mercedes Mechanics, but I truly believe that Auto Craft takes the crown. read more

Auto Craft Mercedes-BMW - Front desk area - Auto Repair Near Me - Irvine, California

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Sam and Samuel were so helpful. I brought my car in because this light was going on and they looked at the car and fixed it and were so friendly and so helpful. Highly recommend this repair shop. I was so stressed and they made me feel so much better!!! read more

Very easy to work with! Super helpful for suggestions! Oil change and brake pads change with reasonable prices.

I just moved to Irvine and found Auto Craft Mercedes BMW through the great reviews on Yelp. Since I have very little knowledge about cars, Mr. Sam spent EXTRA time and effort to resolve my "left mirror turn signal" issue. He also patiently explained how to use the newly installed dash cam. I'm very impressed with his excellent customer service, and this is definitely going to be my go-to auto shop for my 2014 Mercedes. read more

Don't go there!!!!!!!! They are expensive and dishonest!!! I went to this business the Malfunction indicator of my GL 450 is on. And I was told one of my shock is broken and some other stuff needed to be fixed as well. Their quotation is $3000.00 for this services which I found later is very unreasonable. However, with the trust of the old owner, I stayed and paid them. The day I picked my car back, the indicator kept on. Called them and was told that I need to drove car back immediately. It turned out that they forgot to add coolant in my car!!!!! And then a few days later, the malfunction indicator again was on. And they said I need to pay another $1000 to fix it. If I can leave this business for a -10 star. I will!!! read more

Great service and honest workers. The owner is very accommodating and super nice. I take my cl250 and they take care of it. Appointments are easy to make and in a commercial area thats not too busy. Their price is competitive and much cheaper than dealerships. read more

Simon has been always so kind and informative and everybody here is very kind and honest. I have my Mercedes serviced here for the last 15+ years and they never disappoint. I highly recommend this place! read more

They are perfect worth it , I driving all the way from Santa Ana to fix my bmw wt them , love u guys Sam , Nazir , Siamen are helpful

New update: It's time for an updated Auto Craft review! For over 20 years, I've trusted Fletcher Jones in Newport Beach with my Mercedes repairs. Now, I may not be a math whiz, but those "free" car washes, tiny cups of , and flashy SNA airport marketing and shuttle rides ain't really free, ya feel me? But oh, have I found a gem in Ferogh Mansury's Auto Craft over the past few years! They're the real deal, y'all! Friendly , professional , always on time , and their prices won't break the bank. But let me tell ya, they never compromise on quality! I can't rave enough about these guys! No matter how complex the service, they always step up and deliver beyond expectations. This time, they worked their magic on my CL63 AMG engine mounts and replaced the radiator. Give them a round of applause, folks! Bravo to Auto Craft from a customer for life. Grateful and forever a fan, Mitch #AutoCraftReview #AutoRepairGurus #CustomerForLife #TopNotchService #CarLove #TrustTheCraft #GratefulCustomer -- Old review: Sorry I can only leave five stars. Simply the best. Great staff and quick! Ive owned Mercedes for 20 years. The front bulb went out. Called and brought the car in. Super nice and here for decades. A hidden gem. But Fletcher Jones wou like as I've always brought the cars to them. No more. They wanted $500 and said it might be more and extra services needed! This was 1/2 their cost. The best part is they do all services including oil changes, a fantastic family-run business. I'm sold read more

I've been taking both my MBZ and Porsche here since 2017 for repairs and regular maintenance and they continue to do great work on both my cars. Recently I took my MBZ in to have the engine and transmission mounts replaced. They also did an oil/filter change. They also replaced a license plate bulb and a brake light bulb that was giving me problems. Dropped off my car at 8:00am and they had it done by 4:30pm. The quality of work they do is 2nd to none and what they charge is reasonable...it's the reason i stopped taking it to Laguna Niguel MBZ. The original owner had passed away and had left the business to a nephew. The person that I always deal with is Simon....he's knowledgeable and personable. Glad to see they continue to do great quality of work. read more

Everything amazing I super recommend going there, the reception is great, they did the service as I requested, they are very professional and good people, 5 stars! read more

New ownership, same great service. They did an inspection for free and performed the work the next day. Also replaced my driver's side window last minute, which enabled me to leave on my road trip on time. Appreciate the timely service and accommodation. read more

Simon and his team are miracle workers! I tried to DIY my camshaft position sensors. Let's just say Mercedes doesn't make anything easy! I ended up breaking more than I fixed. Simon not only fixed everything but made recommendations that were very helpful on what other relevant maintenance I should consider while the car was apart. He also shared what I didn't need and what could wait for later. If you're looking for an honest, quality, and reliable repair shop - this is it! Thanks Simon! read more

I highly recommend Auto Craft for any of your car repairs and maintenance. I've been taking my 2006 Mercedes Benz e350 to Autocraft for around more than 13 years now. Their staff provides great customer service and repairs are completed without any problem and their costs are very reasonable costs compared to dealer prices. Their new manager Sam Mansury is very easy to deal with and explains the work very clearly. read more

My dad recommended this auto shop as they specialize in mercedes and bmw's. I've been here before for my 328i bmw several years ago and came back to have my 2003 mercedes checked, as it was having many issues. I always dread going to auto shops as I know absolutely nothing about cars and feel intimated or worried about being told to fix things beyond my knowledge. So, my husband took the car in and spoke with Simon, per my dad's recommendation. After the diagnostic testing and communicating back and forth with Simon, we understand why my dad loves this place and recommended we spoke with Simon. Basically, we ended up not fixing anything, as it wouldn't have been worth fixing and keeping the car due to the cost and value of the car. Simon was super patient, friendly, and honest. The most important thing is that he was honest-- he explained everything to us, answered any questions, and didn't charge us for checking out the car, like other specialists we spoke with over the phone. Would 10/10 recommend as someone who always does tons of research on places beforehand and has high expectations! Thanks, Simon! read more

I have been using this garage to service my BMW and Jaguar for the past five years. Their performance has always been top notch. Estimates are adhered to and expeditiously performed. I have never been disappointed in the results I highly recommended them. read more

They know what they are doing! Great place to bring your foreign cars, instead of the dealers. They service your car and explained what needs to be done. I have my cars diagnostic checked at Auto Zone and they come up the same diagnostic! Very honest and friendly! The value it's great! Highly recommend the place! read more

Called the shop the first time after finding them in Irvine specializing in Mercedes and European cars. Simon made me feel very welcomed as the potential first time customer, with his professional knowledge in explaining to me the possible causes of the issue in my CLS550's AC system. Simon and his team quickly diagnosed the root cause and then offered options with clear explanations for me to consider. He kept me well updated during the whole process. At end of the day, I am so happy that my car's AC is back to normal, and I found the shop that I can count on in the future when I need to fix any issues of my car. Highly recommended! read more

The employees are friendly and professional, providing quick service with fair and transparent pricing. Highly recommend!

I love this place... we have been going there for almost 30 years!!! Always honest, better service that what local dealerships offer and you feel like you saved tons of cash when you receive the bill!!! Great job Simon!!! read more

I needed a new battery for our 2019 Mercedes and decided to come to Auto Craft based on their yelp reviews. I am glad that I did. Simon greeted me as soon as I arrived and offered to perform a diagnostic to verify the battery was the problem while I waited. After confirming the battery was the problem, they installed a new battery at a fair price. The service and communication Simon provided was excellent. We will definitely be bringing our car back for our future service needs. read more

Another visit and got good expedited service. Thanks Simon for being helpful and courteous as always!

Great kudos to Faro, Simon and the team of Auto Craft! They are honest, professional and patient. This is a late review. I've had my BMW 750 serviced by Auto Craft since 2019. They always provide a decent quote with details and price listed so you are well informed, and they always ask for your permission before they perform on the vehicle. The recent challenge is my friend's BMW X5. The car is old and needs major repair. Inspection, quote, permission and perform. Very professional and patient. They made sure the car goes strong. I'm very glad that I can have a shop like this in OC. Strongly recommend it. Hopefully, Faro and the team could help you out some day! read more

They did the work on my ml350, they quoted and then charged me less than quoted. Simon is an honest guy and does not try to sell you an expensive fix. I recommend this place. read more

I've had my car serviced here several times and have always been happy. The service is great. Communication on point. It's clean and well run. read more

10/10 service! The staff was extremely kind, and even offered to give me a ride to a nearby Starbucks for me to wait for my car to be ready. My technician was Simon and he did an incredible job at walking me through the services my car needed, while explaining what everything was. Simon was also transparent about what didn't really need to be done for now, but could be something to look into in the future, which I really appreciated! read more

So glad I found a honest mechanic for our cars. They're quick, knowledgeable, and have all the equipments for all your high end cars.

Also, Fero's nephew "Simon" is the man as well! I think Simon may be running the business eventually & Fero is training him right! This business will be around for a VERY long time! Thank you again for ALL you do for us! read more

Competitive pricing and friendly staff. My go to place for my car service needs. My only complaint is that they're closed on weekends. read more

I have 2017 Mercedes E300 and started having issues about a month ago. When I drive in comfort mode and step on the gas to accelerate when I enter the freeway, car would jerk and it seems that the computer is limiting the maximum speed at around 45 miles per hour on the freeway which is quite dangerous. I have Googled it and read the posts on the MB forum about the same issue. Folks talk about so many possible causes from spark plugs , ECU, Turbo, transmission..etc. I have figured that if I take it to the Mercedes dealership, they would suggest replacing many parts to go through the process of elimination to find the exact cause. Since my car is due for A1 service anyway. I decided to take it to the Auto Craft (European car specialist). I took my car there a couple of times for regular service and thought the owner (elderly Persian gentleman) was very honest and nice. I left my car there yesterday morning and got a call the same day from Simon (he is the nephew of the owner) who has explained to me why he thinks the problem might be woth my crank shaft position sensor which was getting an error when he scanned it. Simon has also done research reading up on papers from Mercedes Benz and concluded that he suspects the bad crank shaft position sensor to be the cause. He said he can't guarantee that replacing it would fix the issue, but that would be his suggestion. Since their shop had good reviews on Yelp, in addition to my positive vibe with the owner and Simon, I decided to go with his recommendation. Guess what, Simon has fixed the issue. Simon said he and his technician have tried to duplicate the jerking when stepping on gas to accelerate, and they couldn't. I thanked Simon, but I told him I would have to drive the car for a few days to be sure. When I picked up the car today, on my way back home, I stepped on the gas pedal to accelerate several times, and my jerking issue had disappeared, and the car accelerated beautifully. My thanks to the Auto Craft and this sharp young man Simon. From now on, this will be my go-to shop forever. Thank you again, Simon, for the excellent job you did to resolve my issue and save me from going to the dealership to waste a lot more money. Simon is the man at the Auto Craft!!! read more

This is my 4th Mercedes and BMW that is being repaired and serviced at Auto Craft. My cars are from the years 1966 to 2012. Auto Craft correctly diagnosed, repaired, and serviced these cars. I am not sure if the detailed knowledge of the 1960s and the latest German cars can be found elsewhere. I am extremely satisfied with Auto Craft. This is the place where reliability is given to these cars. read more

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Great service! Always willing to help and are very considerate when suggesting repairs vs cost. I came in with my c63 that had vibration in steering wheel and helped walked me through the options, starting with cheapest possibilities first. Always letting me know if it's cheaper to purchase parts elsewhere instead of from dealer. Thanks Simon! read more

I searched and found this shop. Even though they are not ranked top three, the voice through the phone gives me a kind of warm tone and relieves my concern when I make a call. After I visit this shop, Sam welcomes me and checks my GL550 by himself when his technicians are busy. To be honest, I was freaked out by Mercedes Benz dealer by their quotation of several thousands dollars before I reached out Sam. Here, Sam charged me only several hundreds to fix my car. The service and the price are very excellent. I shared my experience with my Chinese neighborhood as well. read more

This company has been great to work with. I had the very unfortunate experience of working with a different shop when I wasn't in the area a few months back and it really sets this business apart. I originally went to Auto craft in January this year for a coolant leak and had to get my water pump thermostat replaced. I just went in again for an issue and they fixed it right away and were very helpful and fair. Honest and trustworthy people here, which I've found hard to find in this industry. read more

Another great visit here. I have an older vehicle and as usual they took the time to explain the issues and help me determine if the repair costs vs the cars value are worth it, instead of pushing repairs on me! Thanks again for you help Auto Craft, it's nice to have a honest reliable mechanic in the area. read more

By far, Auto Craft Foreign Car Repair is the best auto repair shop that I have used in the 54 years I've been driving. Ferogh Mansury is the owner and he and his employees go out out of their way to make sure you leave their shop satisfied and happy. Their work is of the highest quality and they all demonstrate an extremely high level of professionalism; cost for services provided are all very competitively priced. I had been using them for about a year and a half when I moved to the Bay Area as a result of a job transfer. While down in Southern California on vacation for a week the A-Service on my Mercedes was due so called Ferogh to set up appointment time, hoping for a same day opening. Naturally, he really didn't have a slot open that matched my availability but that didn't matter; he told me no problem and to come on in. Another pleasant surprise was the cost. I had been looking for a shop up north which specialized in German cars for my MBZ E-350 A-Service and quotes ran anywhere from $190 to $300; my cost at Auto Craft was $125 and as always, they did an excellent job. They had previously done my B-Service a year or so earlier and again, excellent work at a highly competitive price which was much lower than the other "specialists" in the Orange County area. As with the A-Service, Auto Craft's cost was significantly lower than their competitors and the work was of the highest quality. I highly recommend you to Auto Craft in Irvine and its owner, Ferogh Mansury. read more

Great shop that is run by honest people who charge a fair rate. Auto Craft completed my work for $1700 when an unnamed local Mini dealer wanted to charge me $3700. Car runs great and Auto Craft has earn my future business. read more

I am on the brink of tears as I scroll through Yelp's archive of local body shops to fix my sad, broken car. Four businesses had already turned me down as I even try to explain the state that my car was in. I was about to cry and give up until finally, a patient man by the name of Ferogh took his time to hear me out. And so, I explained to him: I had left my car in the hands of an inexperienced vinyl-wrap stylist. This person had been sitting on the car for two months. Anyone who lives in California can understand that transportation is Everything. And to some, it can even be an extension of The Self. Nevertheless, I couldn't wait any longer, and so to both our misfortunes I had to abort the operation and drive the car out of his garage, door taped closed with just about twelve inches of of car wrap. It looked like a disaster site; he had just about every electrical mechanism thrown and left somewhere in the car. Fair to say almost, that he made the car look 'track-ready'. Former enemies, former friends. Ferogh agrees to take a look. As I drive to Auto Craft, the door swung open at every right turn. At this point I'm was flustered, mistrusting, and doubtful that I'd find any sort of help. With a distraught and weary mind I try to calculate in my mind, what would be a fair exchange for this service? After all, it is not uncommon for women to be mislead in the car industry. But, the car looked terrible. And so I throw caution to the wind and grit my teeth, as I felt lucky, that any body shop would even consider taking a second look at this dismantled excuse of a vehicle. During Auto Craft's inspection of the car, I'm beyond anxious. But to my surprise--I was greeted with honesty, integrity, and fairness. Every step of the procedure was explained to me clearly and diligently, with no question in my mind left unanswered. Without hesitation, I decide to leave my car there as I knew, 100% that it would be in good hands. A friend of the owner took the liberty of giving me a ride home. We embarked on a thirty minute trip where we conversed about his family, career, love and some of our memorable misadventures of it all. It really took my mind off worrying about the car. When the car was ready, I call a Lyft to Auto Craft, nervous with anticipation. As Auto Craft pulls the car over to show me what they've done, it looked as if the hurricane never happened. Standing in the main lobby with the invoice in my hands, I was hit by a cauldron of kindness. A tinge of guilt flowed through my veins as the final price was not only fair, but a fraction of what I thought it would have been. I'll forever be grateful for Auto Craft's team. The service exceeded far and beyond my expectations, and is perhaps the best experience I've found with any body shop yet. Thank you, and bless you. TLDR: Go here. You won't regret it. read more

These guys are the best . Super knowledgeable and helpful in explaining everything. Very reasonable prices and way more knowledgeable than the dealer . The owner is a mechanical engineer and it is the nicest family business . read more

5 stars because you came here thinking you'll have to take a second mortgage on your house to pay the bill and you leave here paying what's equal to a nice dinner at Mastros steak house. My bmw started acting weird the other day to the point that every time you accelerate the car would shake. I've had my 535i series for several years and it's been a good car Today, the warning light came on indicating a malfunction in the drive train. Of course decision time kicks in with thoughts of who where when how long and how much are the only things crossing your mind. I decided to take my car based on a recommendation to Auto Craft with hopes they will do the same job the dealer does but for a lot less. I was greeted today by a smile and a estimate of when they thought they would know what's wrong. The shop is clean, the people are nice so far it's a good experience. James calls me the next day tells me the 411 and I'm thinking I need a new engine. I agree to the work and pick my car up the next day. When I arrive he explains the work the recommended services and hands me the bill while I quickly look to see the damage to my pocket book. Happy happy happy when I see its a lot less than the original quote. If you can go without a car wash or a in store Starbucks cafe, save some money and bring your car here. Love this place. read more

Auto Craft Mercedes-BMW - Front office - Auto Repair Near Me - Irvine, California

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