I had been going there for years getting my regularly scheduled maintenance on my Mercedes Benz and I will NEVER go there again. These clowns had the audacity to quote me $535 for scheduled maintenance (oil change, fluid flush) on a Mercedes Benz. The BENZ dealership doesn't even charge that much!!. It's a shame that whoever is in charge now would try to overcharge their loyal customers. I don't know what happened to Steve but when he left, he took the honesty and customer service with him. Find somewhere else to go. read more

I was in need of an emergency repair, my car was out of warranty, not running and I had a custom tune installed....I was more than between a rock and a hard place, so I decided to give these guys a try....Well I would not call the experience positive or negative, but for sure there were some things that I didn't like for sure....First off, I don't think this particular business routinely deals with people of diverse backgrounds, (I got that vibe right away). Secondly these guys had my car for over a month and lastly they quoted and charged me for replacing all my fuel injectors which made the repair price skyrocket with the parts and added labor. Once I got the car back, I notice that Carfax sends me a report for my car of the work Euro Spec performed, I immediately notice that the (6) Fuel Injector replacement is not listed....(WOW) REALLY.....I talked with Ryan, who by the way has a (privileged attitude), who stated that they don't control what maintenance Carfax posts on their site..... Well I was always told, "If it quakes like a duck its a Duck....Bottom line would I recommend these guys to my family and friends No....A perfect stranger probably not.... read more

Be very careful got a mobile bmw tech. To check my readings before taking it here needless to say they try charge me 800 for diagnostic yea and stated extra things including battery whuch was purchased less the 24 of pick up nice try guys!!!! Bmw will stand by there work ..so good luck with that scam ..people be aware of this place ...owner scam artist read more

If they can fix a Porsche 928 they could likely fix just about anything. They got me fixed up and back on the road. Found a few other things I didn't know about and got them fixed up too. Worked off a written quote. Stayed in touch throughout. Superior communication compared to almost any other repair shop or dealer I have dealt with. read more

We delivered a car here and it cranked up no problem as long as the engine is cold but now that it's been in there possession it doesn't crank or even attempt to turn over they have claimed that they they haven't touched it but they messed with the interior and moved things around but they didn't touch anything apparently they are liars don't trust them read more

Very happy with their service they took care of my car - honest people & every penny was worth it

I've had a fair bit of work on my Q7 done here, had a new AC compressor and motor, several recurring issues with MIL lamps. They have been consistently punctual and delivered what was promised without surprises. Auto repair is a tough business... Like most people, I'd rather not be visiting them. It's reassuring to have a go to place that you know is fair, timely, and stands by their work. read more

BE AWARE!! YOU HAVE BEEN WARNED. ZERO STARS. I don't write bad reviews but this experience left me no choice but to write one so others can save their money and take business somewhere else. I've used Eurospec for both my Audi's (A6 and Q7) for oil changes and brakes etc in the past. I go to them because it is convenient for me instead of going to the dealership that is in Orange Park and Atlantic Blvd. The difference in cost of service is not that substantial between them and the dealer (as they claim) with specials and/or coupons it comes out close. I have brought my A6 (2012) to them for repair with engine light on couple of months back. Since then I've taken my car to them 4 times, not kidding 4 times for the same problem and every time they have different diagnosis for the same problem. The problem is during the start, the car shakes a little and after that it runs smoothly during the drive, the only concern was the engine light was on so I thought it would good to get it fixed. I've put in more than $3K and I still continue to have the problem. I spoke with Ryan when I got my car to them after the second time, the third time and the fourth and every time I got the same response, this time is a different issue, and one time he told me that my car is too old and I should expect those kind of problems. The first time when we experienced this issue my car had less than 90K miles on it and my Q7 has 105K miles and still don't have any issue. Also every time it took longer for them to diagnose the problem, every time I had to keep my car overnight for atleast 2 days which is so inconvenient. Last time, I had dropped the car on Monday morning and I didn't get a response until late Tuesday afternoon and that too after I left a message for them requesting status on the vehicle. Despite all this, I'm willing to give them the benefit of doubt, that they are NOT good with Audi as they claim, might be other European cars. But, at the end its a matter of principles and ethics in business that counts and not fluff with words. They might be in business for 25 years as they claim (i haven't verified) but if they continue to do what they have done to me, yours days will be over soon. I'm sure Ryan would have as usual a response to this comment with an excuse as he has done with other bad reviews. You lost my trust and my business. read more

Our car was dropped off and permission given to perform the repair on a Friday. We were told the repair would be finished by Monday evening or Tuesday morning. After receiving no call from Eurospec, we called and were told it would be finished Wed afternoon. When we didnt hear from them again, we called and were told it would be ready by Thursday afternoon. Once again, we heard nothing from Eurospec on Thursday so we called again and were told Friday. Dont be shocked we didnt hear from them on Friday either so the car sat there all weekend. Monday morning we called again and were told Tuesday it would be ready. Tuesday afternoon, still nothing from Eurospec. When we called again we were told "I believe its being worked on now". Theres one door to the shop from the office. All you have to do is look to see whats in the shop, this isnt a mystery. We were told we'd be called right back with a status and received no callback. When we called prior to closing, we got a voicemail and no return call. We FINALLY got the car back Wednesday and were simply told "we've been busy"... "we've had a bad week". In my opinion there simply is no excuse for not making a simple phone call. Especially when you had a week and half and never made a single call to update us on the status. When we took the car back a second time thinking it was a warranty issue, the same thing happened. Took it in Wed at lunch time. They diagnosed that day, we gave them permission to fix it and were told it should be done Thursday afternoon or Friday morning. Again, no phone call. We had to call and check the status and were told it was almost finished. When we advised we'd be over in about 30 minutes, we were told it might take longer than that, maybe an hour or so. The job in its entirety only takes about an hour so point being, they had just started on it, not "almost finished". We ended up not getting it back until late Friday afternoon. All I expect is a bit of honesty in your delivery times and if you cant meet a delivery time CALL and let someone know. A week and a half with not a single call whatsoever is unacceptable. To also keep stating that it will be done the next day is just ridiculous. Long story short, take your BMW/Mini to Sam's. read more

Had my new 2012 Porsche Cayenne serviced with new breaks and rotors, oil change. This was my first time at EuroSpec and happy with the service. It took them a little longer than originally expected, had it for a day and half. Hard to say if I saved any money here verse the dealer. read more

The pros at Eurospec just serviced my son's 2016 Mercedes C300. They got me in on short notice and even changed an air filter that I provided. The car runs great now and even feels like it did when we first purchased it. Best of all, the cost was significantly cheaper than the dealership. The folks in the office are extremely nice, professional, and courteous. If you drive a European car and need a great place to have it serviced, choose Eurospec. Once you stop by you will be convinced that you've chosen the right place. read more

I brought my Porsche for an oil change and general inspection. The service personnel were extremely polite and explained things very well. The digital diagnostic was very thorough and they provided a cost estimate as well as helped me set priorities for the future work. The prices seem reasonable, but most importantly they seem to be honest. The only negative was that the work took much longer than necessary due to a miscommunication between the technicians. I will be returning to service my car. read more

Great service, on time and wonderful pricing. They serviced my 2012 E350 and I couldn't be happier! I will definitely return for all my service needs! read more

Took my Mercedes in for headlight problems and after they took it back and looked at it for about 15 minutes they parked it in the parking lot, right in front of me. It then sat there for about 1/2 hour. When they told me it would take 4 hours just to take the part out, I decided to come back and with more thought realized it was just too far to drive back there. We called to cancel and they then charged us over $120 for a 1-hour diagnostic fee even though it was no more than 15 minutes. Very disappointing!! read more

This place misdiagnosed my vehicle. My car was not starting and they said it was my starter so I replaced that for one thousand dollars and when it was replaced they said both my head gaskets we're blown and I would need a whole new engine for 5,700.00. I wouldn't have bought a starter if I knew my engine was ruined before hand. Spoke to another mechanic shop and he notified me they could have let me known it was my head gaskets that were locked up causing my vehicle not to start instead of a 1000.00 starter with a diagnostic test. I also paid them for a diagnostic test before they did any work.. read more

Very unhappy with customer service. I was a new customer and had an appointment for 9:30 a.m. I dropped my car off at 9 a.m. and left them with the keys and asked them to call me with my options. Having not received a call all day, I called them at 3 p.m.. They told me they had not had a chance to look at the car. I asked to speak to the manager. They said he would call me back shortly. Within 5 minutes of my call, they sent me an estimate that was more than what I would have paid at the dealer. Sooooo, they had my car all day, did not do any work, & I still have not spoken to the manager. I might as well go to the dealer. It's cheaper, I get a loaner vehicle, & a warranty. What a wonderful way to treat a potential new customer. read more

While in transit on business to Tampa from Charlotte, NC, my Sprinter Van threw a engine code and wouldn't go above 55 mph on I95. My company found EuroSpec, in Jacksonville FL and I called to see if I could be seen ASAP! Mark C. talked on the phone with me and said I could drop the van off and they could squeeze it in the following morning. I arrived, filed out paperwork, and waited for my Lyft ride. Mark was already doing work and found out I had a factory recall that had been completed. I was expecting to be in Jacksonville for a couple days as parts can be hard to find for the Mercedes Diesel engines. The following morning around 10am, Mark called and said they had found the problem and it was fixed, mechanic was taking a test ride, and I could start making my way back! The total bill was $207.94!!!!!!!!!! The professionalism and mechanical wisdom of the team at EuroSpec was impressive! I told my company that should I be within a 4 hour radius and breakdown again, I will make my way back! Please open a location in Charlotte :). Keep up the good work, Team EuroSpec read more

I started off investigating this company online to determine if they were someone I would want to use for possible upcoming repair and mechanics of my '06 MINI Cooper. Today, I have determined I will never allow them to touch my car. My first call to them was back in April when I wanted to find someone locally to replace my strut towers. When I called, I was promptly told to call back later because the girl who answered was in the process of moving a car and couldn't be bothered at that time. I didn't call back. Someone else got paid for that job. Today, I called thinking of possibly giving them another chance. Sounded like the same girl as before answered the phone but I can't be certain since it has been a while. I explained that I am having an issue with my temperature guage on my car and I needed to ask a mechanic or someone there a mechanical question about the make up of the car to determine if I am understanding how my car operates. (Basically, I just wanted to make sure I understood that the MINI has a power steering fan that cools the pump and if this fan were to fail to operate properly that it could possibly cause the radiator fan to fail as well and I just needed to confirm whether that was correct or not.) I was told by the girl who answered that I could not speak to anyone regarding the car without bringing it in. So, I reinterated that I only needed to ask a general question about the MINI in general and not specifically to pinpoint the problem with my car and again told I would have to bring the car in. So, in my opinion, if a mechanic there cannot answer a question about the general make up of car they claim to work on, then they're probably are flying by the seat of their pants to make repair decisions. No thanks! Moving on. read more