The spa just moved locations to Columbia. I am so happy because it's only 10 min from my house now…read more I had the best massage. The spa is decorated so cute and it's soothing there. I loved my massage so much that I just booked a facial. I am looking forward to it!

Do yourself a favor and skip The Beach House Spa. I booked a…read moremassage with a specific masseuse and she showed up extremely late with zero apology or urgency. Already a bad start. Once the session finally began, she blasted Cardi B so loud the entire time that it completely ruined any chance of relaxing. I could barely hear myself think, let alone unwind. The massage itself was mediocre at best -- rushed, inconsistent pressure, and zero attention to what I actually needed. Felt like she was just going through the motions while the music blasted. Between the flakiness, the loud music, and the underwhelming service, I won't be back. There are way better spas that actually respect your time and create a peaceful environment. Avoid.

Went to the life cafe inside of the lifetime fitness in Columbia to try some of their smoothies,…read morespecifically the Açaí Goodness and the PB & B. Service was incredibly fast, and the staff were very attentive. Overall quality of the two smoothies were good, but the only reason I give these 4 stars instead of 5 is that you can still slightly taste the artificial sweetening. But at only 250 calories for the açaí goodness and 475 for the PB & B, the taste is still quite good.

I got a great promo disc off my haircut due to a referral card given to me by a lifetime gym…read moremember. Tatiyana was great and did my lob. I literally have not had a haircut since before the pandemic. She also performed an eyebrow wax service at my request even though it was unscheduled and I thank her for just making the experience absolutely perfect. It was a great salon experience and I will be back for more hair services in the future. Here's why I took a star off: You get a free pass in the gym for your visit but I had been told that you can come back and use it at a later time and that staff had confirmed this previously (was it just lipservice??) so I didnt bother bringing my gym clothes. But the front desk spa staff said that the pass was only for the day of and when I asked at the main front desk some of the staff whom I assume was management hanging out at the desk rudely also told me that it was for the day of like I was trying to take advantage of them or something. Was that really neccessary? I didnt have my gym gear but I went to the women's locker room couch and vegged/relaxed. Then I got something at the not busy too cafe which I got to go which took more time than it should. When I got home, I opened the meal and it was the wrong order but completely delicious so I devoured it. I looked at their website just now and it turns out they charge 40 bucks for a gym daypass and 120 monthly for a one person membership. ouchy owie. I would go to the spa again but never pay for gym membership.

Don't get the plus member plan as they will find new ways to charge you fees constantly. Don't come…read morein one month and it's $15, no surprise there but your invoice will be aggressive in stating that it is overdue the second it's sent to you. And that $15 you pay for the membership, better do it in January only because it's not for a year from when you started, it's due every January. So my membership that started in September still has to be renewed in January for another $15. I am not renewing just to find out all the other ways they plan on screwing me over. The worst is the managers/owners are completely absentee and make the waxers do double duty at the front desk and take on the brunt of frustrated customers. Must be nice to sit in your palace funded by bad business practices and the labor of others. Speaking of the waxers, Christina is absolutely amazing and the best waxer I've ever had. She is efficient, minimizes pain, and produces clean and lasting results. She should be paid what the quality of her work deserves and she should be treated better.

I absolutely LOVE Beauty Lab! The staff, the location, the ambience, the prices, I love everything…read moreabout it. I am definitely ditching The major wax chain I used prior and supporting this wonderful waxing business from here on out! I scheduled my appointment online and snagged a last minute appointment for a Saturday morning with Madi. I arrived about 15 minutes early for my appointment and she was able to take me right away. I paid for my services prior, which I appreciate. Nothing like a bottle neck at the front desk, with all your patrons trying to pay at the same time. The decor in the Beauty Lab is beautiful. If it very minimalistic, homey and comfortable. Most importantly, it is very clean! In fact, the kind gentlemen at the front desk was cleaning when I arrived. Cleanliness is definitely very important for a waxing business, so I appreciated that! The wax room was very spacious and clean. Madi was an absolute sweetheart. She was very professional and the wax experience was amazing! She had me in and out in no time, which I definitely appreciated on this specific Saturday, because it was snowing and I wanted to get off the roads ASAP. Amazing business, amazing staff, amazing experience! You should really patronize this business. I assure you, you will not be disappointed!

Had the 60-minute Signature Facial at Sand Castles by the Beach Spa, and it was amazing! This was…read moremy first time getting a professional facial. They walked me through everything they were using and explained all the benefits, which was super helpful. By the end, my skin felt so moisturized, and I left feeling completely relaxed. The whole vibe was calming. Can't wait to go back and make this a regular thing! Def worth checking out.

This place is beautiful, you really feel like you are at the beach. Facials are a must. Staff very…read morepersonal and professional.

The wife and I decided to get massages here over the weekend. I did the traditional massage and…read moreadded in the scalp massage. The waiting room in the front doesn't give you an idea how big this place is but once you head to your table you'll see how large the facility is. The biggest downside to this place is it's all one big open room that's separated by drapes. They have ambient music playing but this setup basically forces you to whisper as you walk to the table and during the massage. Out of respect to others getting their massage I didn't say anything during my session. I also didn't hear anyone else talking. While it's nice to sit in silence, it's just a strange setup in my opinion. As far the massage goes it was wonderful. The beds are clean and the floors even have that fake bearskin rug so you don't touch anything cold. The tables are heated which is a major plus and when you lay down they drape you in a weighted blanket. The whole thing is super cozy. My masseuse was receptive to the strength level I requested and really worked my hamstrings. The scalp oil was nice but I probably wouldn't repeat as it forces you to rush home to shower immediately after. Once we left I started to get promotional deals in my email which is cool. I''ll definitely be back once I have more disposable income.

I had a great experience. My masseuse was very in tune with what I needed and made sure to stay…read moreconnected. I've been to the spa in different locations over the last four or five years and have thoroughly enjoyed all of it. I look forward to being at the spa and I believe the pricing is worth it, and the ambience & aesthetics are in line with peacefulness, and it helps a lot more than you may think initially. I would recommend Dontay and this location.

I typically go to this location and have always had a great experience with my waxer and front desk…read morestaff. My usual waxer is Carisa (who is incredible) but she as unavailable. I was waxed by Gabriella was did an amazing job, she took her time, guided me with breathing to lessen the impact of the wax and made me feel comfortable as one could me getting waxed

I had purchased a packet of 10 for eyebrows, upper lip, under arm, and Brazilian; and had prepaid…read more$1170. My 3rd visit was for a 2:30 appointment on 8 Feb 24, at the Columbia site. My aesthetician was Ciara. I had my eyebrows, lips, under arms and Brazilian done. At soon as I walked in, I can smell weed on her, especially as her hands were close to my face, and I smelled it on her breathing on me. But that's not the worst. It felt like I was the first customer because the wax was really hot. I had mentioned it to her several times that it was hot and she even told me that she noticed it so when she did my eyebrows but she continued to do my eyebrows and upper lips. She even put more wax on top even after she said that she notice it. I did keep on letting her know that it was still too hot. She asked if this was the first time I've had wax done, and I told her - no. I've been getting waxed for the last 25 years. When I got to my car to check my face, I had large noticeable burnt spots under my eyebrows, both left and right and over my upper lip, both left and right. I went back to the store to show the manager, Francesca Moreira, to complain about the burn spots from Ciara. The manager told me that it looks a little red; and when I told her to look closer and that Ciara actually burnt skin off, she told me that she was not certified to say so or not. It does not take a genius to see that skin was taken from the hot wax. There's a huge difference. I'm not sure how she is the manager of a team of aestheticians, and not certified just to see that Ciara, or other aestheticians, actually took skin off when Ciara waxed my eyebrows and upper lip. I had to ask to talk to the Regional Manager, Tony Badolato, but she only offered to provide me an email. I had to call back several times because she provided two incorrect emails where it was undeliverable because it didn't exist. Finally, the front desk provided me with the correct one. It took 3x times to get a hold of the regional manager. I had to go to work with burnt scabs on my face. I cried upset over the whole experience. Bottom line, I will not be coming back to any European Wax location. This experience destroyed any expectation I might have with any other aesthetician they might have on staff or the managers they hire who don't have training or is certified in the service they provide. If I could give ZERO stars, I would. I did get reimbursed but not until after I was asked to provide pictures for proof by the Regional Manager. It was a horrific experience. Never again.

I chose this location out of all Massage Envy's closest to me because it was the only 1 that had…read moremost Yelp star reviews and near my eye brow specialist. I came here on my birthday morning to redeem a gift given to me and wanted to try something different then a traditional massage. I booked a Back Facial because as we all know, backs are the hardest part of the body to reach and clean. My exfoliating brush does the trick but nothing like this. My masseuse/esthetician was Aniyah M. and she was lovely. She explained to me what she was going to do from cleansing to exfoliating, then moisturizing & massaging the back with an analysis if one has bacne (Yes, that's a real thing to have acne on your back). Luckily I didn't have any and the experience went well. She recommended some body wash products in and out of Massage Envy's that were more affordable. Unfortunately I found out at check out it was her last day so I was sad to hear because I definitely would have returned to this location for her services. I likely will return for this service in the future.

Much needed for self care from the work life balance. Staff is friendly. Environment is very…read morerelaxing from work frustrations. Denice does a good job with a massage and is knowledgeable. Appreciate the body maintenance too. Self care advice. Thanks everyone.

I've been getting my lash lifts from Mimi for over two years, and every time I walk away feeling so…read morehappy!! She's taken the time to get to know me as a client and takes extra care to make my stubborn lashes extra perfect. I would recommend her to anyone!!

Great new business! They are super friendly and knowledgeable. I got my first vagacial! Highly…read morerecommend for after you get Brazilian for those who gets ingrowns