Franciny and Gelver were wonderful when my dog Mochi passed. She passed around 11pm at home and I…read morewasn't sure what to do... I found Rainbow Bridge and after a few hours I called them around 3am and Franciny answered right away. She was so compassionate and listened to me and comforted me over the phone. For pricing it is dependent on the weight and size of your dog, my ~20lb dog being $300 for the pickup, cremation, urn and ashes, and drop off with a clay keepsake of your pets paws. Gelver picked up Mochi a few hours later and it was a quick process. He was able to carry her from my house to the van and we had a long conversation before he drove off, and had lots of care and compassion. He brought Mochi's ashes back less than a week later (on Thanksgiving week) in a wooden urn with a clay keepsake of her paws. I ordered an extra clay keepsake for $35 . I really appreciated that they pick up and drop off, and Gelver was very kind and gentle and was such a hard worker. You can tell these two have much love for pets. Both of them emphasized to me that they don't have kids but have dogs all of who are old seniors so they know the love of pets.

I'm so grateful for this company. They were so kind and gentle and sympathetic and sweet every time…read moreI spoke with them. One of their vets came to our house and held a beautiful space for us to help our sweet kitty across the rainbow bridge. A few weeks later we were able to pick up his ashes in a beautiful cremation box. We are so grateful for this company and will definitely refer them to anyone who might need their services.

I wish Furrever Friends existed when my other dogs passed…read more Our dog, Franklin, died on Sunday. For over 11 years, he was a very important part of my family and friends. We are devastated. Not many crematoriums are open on Sundays. I called a number in Van Nuys that I found on Yelp, but the man referred me to Furrever Friends. I'm so glad he did. Heather at Furrever Friends was so kind on the phone and in person. She made the entire process very smooth and easy. She discussed everything with me - their strict cremation process, what to expect with the final package, etc. Honestly, I didn't ask; she just told me. I wasn't functioning very well that day. I picked up Franklin today after only a 4-day wait. At the shop, Heather surprised me with Frank's paw and nose prints on wood and paper! What a thoughtful idea! (I'm sure she told me about it on Sunday, but I really wasn't present.) I almost broke down in front of her when I saw his nose. We used to "boop" that thing! Frank himself is resting in a beautiful wooden box. He's coming home now. Heather, thank you so much for the amazing love and care you showed us! I won't forget you.

Back in April, my bsf lost her dog and used Furrever Friends to help her with her services. She put…read moreher dog down at a vet's clinic and FF offered a service to come pick up her dog directly from the clinic and handled everything that she wanted/needed perfectly. Last week on the 23rd right before christmas, my dog of 14 years passed away at home. I remembered my bsf used FF and I reached out to get their info. I contacted them immediately and was assisted by Heather. She was very kind and helpful over the phone, gave me all the info about the various packages they offer. They offer 3 different cremations packages (private, witness, and communal). I chose to go with private bc witness was more than double the price of private. However, don't be nervous about going with private bc they have numerous ways to ensure that you will be obtaining your pet's remains back even if you aren't able to witness the full process. The private package included a simple urn (a box), paw/nose impression, and fur clipping. In their viewing room, they have numerous urns to choose from and upgrade from the package. Although it was so close to the holidays, I was able to pick up my baby girl the day after christmas. They were kind enough to gift us with a bamboo impression of her nose and paw as an ornament as well. The whole service and communication was truly great. I had no doubt in trusting Heather and her family with taking care of my pet. You can feel how much they care about animals and their passion in helping families get closure and having a beautiful send off for their pets. I will definitely recommend Furrever Friends to all pet owners when it's time to say goodbyes to our fur babies.

My first time going through this with my first and only puppers who passed away exactly 2 weeks ago…read more& I just picked up my babies urn/ ashes and since the beginning of this transition Gentle Journey has been very patient , caring and comforting through out this process , I appreciate their work for my first time dealing with this , they were very helpful , thank you for caring for my baby

They are very polite , patient and showed empathy to the family that lost a family pet.read more

The person up front was very friendly. They give each family member about 10-15 mins some…read more"private" time to say goodbye to your fur baby. We were told it would take 2 weeks (this was during Memorial Day weekend). I got a call and was able to pick up the ashes. Mine was a guinea pig so it came in a small white plastic container. My kid (who is an adult) paid extra for the paw print (like the ones we do to our kids when they are babies). They have urns for sale there, but we ended up buying a box style urn later somewhere else.

My dog passed away last night. I received Pet Haven as a referral from the Vet. This morning I…read morecalled to inquire about burial services for my little boy. Clearly feeling devastated I was beyond words to explain how rude the woman was I spoke to. From the moment she answered the phone, she sounded bothered and clearly she does NOT want to be there. I asked her if she could tell me about the services they provide and she said, WHAT SERVICE? I actually thought I had the wrong number and had to ask where am I calling? She angrily said this is a pet cemetery, what do you need? I asked her about cost and she said $2,000 ANYTHING ELSE??????? I'm so upset, I just hung up. I have never dealt with someone so rude and non companionate is an under statement!

Thank you, Dr. Hall, for your compassion and for explaining the process to us before we laid our…read morebaby Naya to rest. Also, a big thank you to Imani for being so communicative with me during this time. I truly appreciate it from the bottom of my heart. Once again, thank you for everything. I hope I won't need to call for your services again, but if I do, I know that with Dr. Hall and Imani, I am in good hands.

Dr. Marchi was recommended to me by my vet at Primary Care Bixby Knolls when I was preparing for…read morethe possible passing of my 16 year old dog, TamTam. I ended up communicating with Amber through email and text, and she was honestly so kind and supportive the entire time. They respected my request to avoid phone calls, which I really appreciated because I just was not in the headspace for that. Amber was also incredibly responsive to every update I sent, whether it was texts, photos, or even videos of TamTam. I even shared photos of him when he was younger and of the rest of our pack, and she was so warm and engaging about all of it. It never felt transactional at all, which meant a lot during such a heavy time. We didn't end up needing their services since TamTam passed peacefully at home with us by his side, but talking to Amber genuinely helped me through the process. They also offer ScratchPay, which is helpful for those concerned about cost. I will always appreciate the empathy Amber showed us during such a difficult moment.

We found Artemis Pet cremation services through yelp because our Snake's name was Artemis, so we…read morethought this was meant to be. The intake process was relatively smooth. They charge extra for after hours past 5:30pm, so keep that in mind.. but they were responsive. I think this company is a subsidiary of another, because the person doing intake referred to their company as rose cremations. We were a bit frustrated with their services after the initial intake. They said that the entire process would take 5-7 days and that they would call us to schedule a drop-off or pickup. That didn't happen. We gave it time, called about 20 days later, and tried to coordinate a pickup time - less availability than when initially booking their services. The day of pickup, we were scheduled for 4:30pm. I arrived 5 mins early, gave the front door a ring, and nobody showed so I gave them a call. The lady assured me they would be 5 minutes out. I wait.. 5, then 10, then 15. I eventually call Constantine directly and he gives me the real time he'll arrive. I would have appreciated the lady being honest vs. padding the time so that we could organize our own day better. Ultimately, we all have a lot going on in our lives. I get it. I would hope that for end of life arrangements though, that whoever we entrust with those responsibilities is more dependable and considerate. I hope our story changes that.

This review is long overdue, but finding the right words while still grieving hasn't been easy. I'm…read moreincredibly thankful for the services your team provides. The respect and understanding you showed during such a difficult time meant so much. Being able to call and have my dog Bella picked up the night she passed brought a sense of relief in the midst of all the emotions my family and I were experiencing. Having your business available 24/7 is truly a blessing, especially when her passing was so sudden and I didn't know where to turn for help. I received her ashes quickly, and it brought me comfort to finally bring her back home. I'm just very grateful for the care and compassion you put into your work. Thank you so much.

Oliver was outstanding answering questions w compassion and good prices !…read moreTues thru Sun 10 to 2pm Michele Harr

I am so happy to recommend Oliver from Precious Pet Cremations. He is a class act, compassionate,…read moreprofessional and just a nice and kind soul. While cleaning out a loved one's residence, I discovered several urns of her former pet remains. Wanting to be respectful of the remains and our family member, I arranged for Precious Pet Cremations to include the remains as part of a communal spreading of ashes at sea.

I had to put my dog, Rockie down a couple of weeks ago. He had been declining for a long time and…read moreeven though we knew it was coming, I didn't prepare much aside from knowing that we wanted to do it at home. When we knew it was time, my wife started to call vets while I tried to sneak in as much extra time with my boy as I could. I can't say Hearts and Halos was the first place that we called, but I can say that I'm so happy that we ended up using their services. Mari was at our house a little over 2 hours after we called. She had a kind and soft presence and was extremely empathetic. She made what is an unavoidably brutal experience just a little bit more manageable. I'm incredibly grateful that this type of service exists. Being able to spend his last moments with him in the place that we were certain he was comfortable and at ease was invaluable.

If you are reading this because your pet is suffering, there is no "perfect" at-home service that…read morewill make it hurt less, but Hearts and Halos does a pretty damn good job and I recommend using them instead of calling around and wasting time you'll never get back with you animal. I don't think you'll regret it. Having to say goodbye to Bear, my best friend in the world and and still the purest love I've ever received, was the saddest day of my life. And figuring out the "right time" was agonizing and I remember feeling so alone. I called Hearts and Halos, and the lady I spoke to was so kind and gave me excellent advice I think all pet parents need to hear when the time comes: only you know what your animal needs and value quality of life over everything else. When that time came, Hearts and Halos scheduled me for the next day and provided their services with great patience, compassion and respect, making an already terrible day a little less terrible. That was 5 years ago. I called them yesterday for a cremation certificate and information on traveling through airports because I've decided it's now time to spread Bear's ashes. The same lady who helped me 5 years ago called me back at 9am this morning. She didn't have all the answers I needed, but that's not the point. The point is she went out of her way to bring us to this full circle moment by again helping me say a different goodbye this time, and providing guidance through another painful phase of letting go. I never got her name, but I always remembered her, that phone call about the right time, and her returning my call today 5 years later. She's exactly the person I needed in those moments. A true blessing from above. Thanks again. - Bear's human

We recently had to say goodbye to our Labrador, and it's still incredibly hard to put into words…read moreeven weeks later. The pain is very real. The vet who came to our home was compassionate and patient, giving us all the time we needed to say our goodbyes. She walked us through each step with care and understanding, which made an unbearable moment just a little more manageable. Having our other lab there also meant a lot--it truly seemed to help her process the loss too. This was one of the hardest experiences we've ever gone through, but we're thankful for the kindness and support we received during such a difficult time.

This company is a robbing no sympathy having ass company…read more They stole my money Didn't even confirm any details as far as address or if I needed their services and STILL charged us 500 w out doing anything Did NOTHING

Loving Pets was amazing and kind and compassionate with us during this time. From the initial phone…read morecall through the entire process my pet and I were well cared for. It felt like I was doing them a favor by allowing them to handle this for me. Marvin handled the details for me and the man, Ruben, who escorted my boy to his cremation was so kind. I trusted my boy would be treated gently through the entire process with them. Ruben came yesterday and left with my boy around 6:30pm. Marvin placed him back in my arms in a lovely velvet bag today around 1:00pm. It's nothing short of a miracle to have him back with me for Christmas. Thank you for everything.

Our dog was diagnosed with hemangiosarcoma, so we decided to do the surgery to drain the fluid…read morearound his heart. We were told he would have about a week or two to live, so we made the best of our time with Raja. We brought him water wherever he lay down and gave him all his favorite foods until he refused to eat. Today, I received the call I had been trying to avoid for the past few days. My wife called to tell me that Raja threw up blood and wasn't doing too well. She asked me how close I was to being home, and right when she asked, I heard my oldest son scream for her to go to him because something was wrong with Raja. She hung up the phone and then called me back about 3 mins later to let me know that he was holding him, and he wasn't going to make it. Once I got home, I looked in the living room, and my boy was laying there with his tongue out. I looked on Yelp to find someone who could take the body away, and I came across Loving Pets. They were fantastic and showed empathy every step of the way. They were comforting, gentle, and extremely friendly. The whole process was quick, smooth, and clean. They offered urns for the ashes and paw prints, which seemed cool, but I wasn't in the mood. If you ever lose one of your little fury friends I highly suggest calling Loving Pets to take care of the remains.