Interstate put in our HVAC unit in 2012 and have continued to use them and also referred a relative…read moreto them. Yesterday, however, made me feel good about humanity again. We had a leak from the drain hose and Brandon came and took care of everything!! He resloped the unit, shop vac'd up the wet insulation, carried the shop vac down from the attic, dumped it in the trash, carried the fan up there and plugged it in and also got a contractor out here to fix the ceiling drywall as soon as possible! I thought I would have to fight the company on fixing the ceiling but...nope!! How many people do you know that would go beyond the call of duty? The company is very lucky to have such a conscientious former military guy working for them!! Brandon...job well done!!

These guys are a class act. My AC went out last night, so in the morning I called Interstate and…read morethey had someone out within an hour. Technician Jason was friendly, courteous, and professional. He solved my problem (bad capacitor) quickly and explained my options for repair. It was a great experience all around. I will definitely be using them again.

The invoice was confusing, and the price was high. $265 to light a pilot light. Support call was…read morehelpful.

Let me start by saying Hill & Company should be embarrassed by the way they do business. To charge…read morea service call of $50 - $99 for a quote is just fraudulent. They collect the fee even when you don't use their service. They collect money either way. I was out of $50 just for them to tell me that it would cost north of $400 to snake out a floor drain. That's RIDICULOUS!!!! I told the tech to take the $50 and it would be worth it to write this review and inform all my family and friends to never use Hill & Company. Please Beware!!!!!

We loved our first service for help so much that we signed up for a maintenance plan to check our…read moresystem every six months and canceled out previous serviced with another company. We purchased our new air conditioner unit for outside from them and they again were great to work with! Our second call was to check a leak in the wall behind the shower. It wasn't a good experience. The tech seemed a bit full of himself. That cost $99 and the tech told us we needed to tear out the whole shower to stop the leak. A second opinion proved it to be a simple leak down a water pipe and I fixed that on my own. Next service we were told that a cleaning of our duct system was needed. I ask if they would put a new anti-bacterial bulb in the unit after the cleaning and they told me no problem. So I ordered one. Today we had to Haden & Andrew come to clean the duct system and they were great. When they arrived I reminded them of the bulb they had agreed to plug in. After the cleaning, they were to mist the ducts with a machine to kill anything bad left in the ducts. Unfortunately the machine used to spray this mist would not power on so they called the office to find out what to do. Afterwards I was told they would need to come back when they got the machine working and they also were told to charge me $65 to change the light bulb. After buying a new unit, a cancelation and rescheduled appointment due to broken equipment, incorrect evaluation of a leak, crooked hole in my wall I told them no to the $65 charge and took my 75 year old bottom to the attic an replaced the bulb in less than five minutes. I felt insulted. And now we wait again for the sprayer to be fixed and them to return to finish this service. The best part of the visit today was Haden and Andrew, they were great guys, answered questions and worked with me to move my dogs and cat out of the way, they did good work and I appreciated them. At present, we are still waiting to get them back to spray the ducts, it is important to us as we have our daughters and children here and we have all experienced upper respiratory and sinus problems as well Asthma recently. I feel if anything a discount should have been offered due to all the trouble it has been getting this partially done.

Their office texted me when my first choice plumber was booked up previously. Eddie came out the…read morenext day, fixed my faucet and fixed the seal/washer on a pipe underneath the kitchen sink, stopping the water leakage. Eddie was friendly and polite, diagnosed the problem right away and fixed everything to my liking. I definitely recommend Pronto Heating & Air Conditioning.

My A/C wasn't cooling, so went online for an appointment which was very easy. I had a housesitter,…read moreso that added to the complexity of everything. There was a bit of a scheduling mix-up, but a technician got out right away once it was recognized. Fast service for the repair as well. Seemed reasonably priced, though if I knew for sure, then I probably would have been able to fix it myself.

Excellent service. Quick, friendly and knowledgeable Jessie brown was awesome to deal with. Set up…read morea 2 year device plan on this first visit.

Triple Play Home Services did an excellent job on our AC repair in Edmond. Fast response, honest…read morepricing, and very professional. They got our system running perfectly again. Highly recommend if you need reliable HVAC service!

These people lied to me. They installed a new heat pump and claimed that my electric bills would…read morebe lower. My bill for December 2024 logs 1000 kWh. The bill for December 2025 reports 2560 kWh. Before the name and ownership change, they seemed like an honest company. Now I see the billboards and cringe. It will be interesting to see how they honor a warrantee.

They do a great job. Honest, on-time, great advice. We'll never use another AC firm again!read more

This appears to be a family owned business with excellent management. They diagnose problems…read morequickly and get the repairs completed for a very reasonable price. I have used this company since 2006. Excellent company and highly recommend!

Service technicians are all top grade professionals who know all the details of their area of…read moreexpertise. We rely on them for regular maintenance as well as possible breakdowns. Never disappointed.

I requested assistance in troubleshooting a flame loss code on a tankless water heater. It was…read moreapparent pretty early that I knew more about these units than the employees who came out. One was in training and spent a majority of his time sitting outside on his phone. That aside, the primary tech stated they rarely work on these and I had suggested a few things to look for which he agreed was a good idea - almost as he was remembering some distant training he had. He used a service valve that filled the condensation pipe with water which presented a leak within the wall coming out under the drywall. Instead of connecting a hose or something to drain into a bucket he kept using it and causing more water to fill inside the wall. Eventually they had to call the manufacturer for support and they required a manometer to successfully troubleshoot, which the tech proceeded to call a "worthless piece of shit" and hung up because they were not equipped with these tools. They had to come back the next day after acquiring the tools which were ~$100. They proceeded to confirm the heat exchanger and gas valve needed replaced under warranty. The parts were sent to D&H directly while I awaited the quote... $2800 in labor to replace these parts. This was egregious and downright unacceptable. I refused the estimate and requested to pickup the parts myself which they would not provide me as the home owner. The option was to send them back to the manufacturer and I would have to request another warranty replacement. This meant a delay of over a week to send back and honestly felt like a hostage/punishment for refusing their estimate, call out another company, request the parts again and have them replaced. The manufacturer was very helpful in facilitating this but with numerous calls and emails by me to both in order to resolve this made this experience much worse than it had to be. Ultimately, went with McConnell plumbing which replaced the parts and repaired the leaking pipe for $650. They were incredibly professional, knowledgeable, and went above and beyond to provide a great experience. I won't ever to business with D&H after this and will ensure to tell friends and family who ask for recommendations to not to business with them either.

hands down the best service, response time, & affordability!!! they go above & beyond (not like the…read moreactual above & beyond hvac company, bc they are ridiculous in price, service, & care!!) these guys get it & care!! ty richard, again!!! u remembered me after year!! & shannon.. u were awesome, quick, knowledgeable, & hospitable!!! u guys have an awesome oklahoma football starting season, weekend!! i will now!!! again.. amazing people!! amazing company!!

Great service! On time, communicative and very professional. So impressed - highly recommendread more