I had to shades put on my home. Both do just what I wanted them to do. What more can one asked…read morefor. shademasters listen very well and do just what you ask for. I will call again if i need more shade

Excellent Sales, Poor Workmanship, Ignored by the Company…read more I found AZ Shade Masters at a recent home show and was impressed with their presentation, product, and information about pergola options. I obtained bids from four firms and AZ Shade Masters provided a detailed and competitive bid for my planned 4K Aluminum pergola. Unfortunately, the installation is where things went sideways, and AZ Shade Masters ignored my concerns: 1. White caulk on the roof is visible from ground level - The installer advised "I" can fix this by painting the caulk with matching spray paint, but it may take several coats. 2. Closer inspection with a ladder revealed caulk haphazardly applied with drips left wherever they fell. 3. Frame beams were cut too short, and gaps are filled with wide beads of painted caulk. 4. Metal shavings were left in the rain gutter along with a metal scrap cut to allow water drainage. 5. Gussets of unequal length were accidentally installed requiring the correctly sized shorter gusset to be replaced to match the longer to avoid leaving exposed holes in the posts. The installers had the design plan in hand but suggested they could install my pergola however I wanted. I stressed several times they should follow the plan and was forced to correct them when they attempted to deviate (for example: eliminating gussets when they were to be included and sloping the frame beams instead of installing them level). One even suggested I was "OCD" for insisting they follow the plan. (I DID accept one of their suggestions and shortened the pergola height by six inches which was a solid recommendation). After discovering the caulk issues, I texted photos to both my salesman and the company manager. I also left voicemails and a message with the showroom. I connected with the salesman who advised some aspects of the caulking are "normal" but not all and he deferred to his manager for any remediation. I have heard nothing since from AZ Shade Masters. While the crew was personable, installation quality leaves much to be desired (the photos speak for themselves). I should note the installers have the customer sign a form that there are no concerns after installation is complete. I signed as I was largely satisfied and the pergola looks good at first glance, but closer inspection reveals issues not apparent from ground level. These issues combined with the lack of response from the company prevent me from recommending AZ Shade Masters.

One thing you can say about living in Arizona is you are constantly reminded of the sun. My wife…read moreand I moved to north Buckeye a couple of years ago and as you can see from the attached pictures; our home is exposed to the South. While this provides us with spectacular views, it made it virtually impossible to enjoy our backyard for the hottest months of the year. We knew we needed to find a durable shade solution and our search culminated in a phone call to Patio Partners, in Surprise. We scheduled a consultation with Jim Doyle, who came out and helped us imagine what type of structure would work best for our home. We received a fair proposal, which was less than other companies who never bothered to drive out to Sun City Festival. Rather, they quoted off the size I said I wanted and a copy of our plot plan. We entered into an agreement with Patio Partners, and they began the permitting process with the city of Buckeye. Another thing you can say about living in Arizona is the wind is one of your constant companions. To ensure that any structure doesn't get blown away, code requires you to dig massive footings for each post that will support the structure. Our patio cover is fifty-five feet wide and extends from our house from eleven feet to twenty-one feet with a span of over thirty feet between the two furthest posts. The crew from Patio Partners had to dig six of these footings around our existing hardscape. They managed to do this without harming any of our plants or the Travertine border around our yard because they dug these footings by hand. The pergola went up in a couple of days after the footings were poured and it looks spectacular. The quality of the materials and craftsmanship are five-star (like this review) because they have great people who take pride in what they do. My wife and I highly recommend this company and encourage you to give them a call if you need any shade solutions.

Jamie did a great job on my patio (carport). It was exactly as I expected. I've gotten so much…read morecompliments on it. Wish I was able to hand out his business cards when people stopped by. But, should they come and ask, I will surely tell them it was Patio Partners who did it ! Thanks again Jamie !

I called to ask if they will perform a spray forma insulation service and I was forwarded to a…read morecontractor named Jeff. He asked me to send him some pictures to his cell phone and I did. I never got a reply. I called the company's number again and they did not answer either.

this company gave me a quick & fair quote for attic insulation. they came out when expected and did…read morea good job, cleaning up well when completed. Payment was easy and I would use them again.

My with Royal Covers was positive from beginning to end. I…read morenever felt rushed or pressured to buy. I met with Peter who came to my house, gave me an estimate, and helped me figure out what sort of cover I wanted. He also helped me easily arrange financing for the project through a se one party. Jonathan worked with me to find a day for installation. And my install team, led by Preston with the help of Chris and Tim, were top notch: polite, professional, and easy-going. What most important? I love my 15'x17' lattice pergola! I highly recommend Royal Covers.

We were very happy with the options and price Royal Covers gave us for our patio cover. The colors…read morematch perfectly with our house colors, and even my neighbor who sees it over their fence commented on how pretty it is! The whole process was smooth and communication was great. We loved that their electrician came to put in the ceiling fan that we purchased seperately, and ensure that everything was to code. He and everyone else was great to work with and very respectful of our home.

Needed gutter work done for our entry way that floods every rain. They came out and gave a…read moreconsistent quote compared to theirs and did well to explain the process and help pick colors that would match. They were scheduled out a few weeks and explained this during the quote process to set expectations. Follow up between contract and service was quick and easy via email and straight to the point. Day of work was quick and easy. The crew was very friendly and explained the process time frame and when questions about how I wanted specific items to look they quickly asked. I was very happy with the overall process and experience from start to end! Real test is on the next rain we get but with a very long warrantee don't expect issues.

Installed a new gutter on the back patio. Reasonably priced, timely service and cleaned up the…read morejobsite when done.

Blinds look great. Would highly recommend. Thank you should have done this years ago!read more

I have a new build home and I needed a treatment for the large sliding glass door. I am a…read moremillennial who grew up with my grandmother's heavy drapery and I had never really explored modern options, so I am eternally grateful to the expert consultant who came out to speak to me about this window. He spoke to me about the space expectations for heavy drapery, as well as the maintenance requirements, and we quickly pivoted to other options. When he brought up the idea of a pull-down shade, I balked hard; my visions of those types of shades was outdated. We ended up choosing exactly what he suggested and I AM ECSTATIC! It took about four weeks to come in, the installer showed up right on time, and this is a blackout shade that looks so elegant and modern - I am thrilled. It rolls smoothly, and as it rolls down it seamlessly glides over the sliding glass door handle. I was envisioning something more clunky, something that protruded but this lays flat and truly blocks the light. The pricing was also very fair and competitive; they came in at far less than the Shade Store. I would go back to them for any window treatment needs, and recommend them to everyone!

Our 9 year old motorized system needed service, the OEM and the installer washed their hands (too…read moresmall of a work for Liberty) I reached out to them. Dani was super responsive, and Mike the owner came in and provided a reasonable quote the next day. I was able to get them schedule it immediately. Their team came in on time, did a very clean and perfect job fixed problems created in the original install and provided me with instructions for upkeep and maintenance, fixed a few other items they noticed and made it better than when we first purchased the house. I will recommend them anytime.

Our old outdoor shade company won't service our gated community anymore due to 'overreaching'…read moresecurity measures. Call Quality per another ND user; very responsive, very fair pricing. Highly recommend.

Would definitely recommend them and use them again for an appropriate application of their…read morespecialty. To single out for mention, Sergio and Rubin. It feels good to work w people who bring confidence, skill and knowledge, and big-warm hearts. So comfortable with them working here in our home.

Sent an initial response and then did not respond after I asked for more information and to get a…read morequote. Will be going with someone else.