I came here for a family vacation (2 kids - 2 yrs and 2 months)…read more This place is an amazing place to bring kids, super accommodating (crib, sanitizer, etc) and adults The gym was well equipped and they provided a lot of activities, I was a huge fan of the shows, very talented The food was superb, service was amazing, definitely coming back!

So far the best all-inclusive resort stay yet!! Everything is so well well maintained and clean…read more The staff is incredible - there to make your stay the best. Everything from adventures to lay-relax.

Small resort, but very homey and welcoming. The rooftop restaurants and beach hut was spectacular…read more The rooms were nice, very appeasing and quaint. The buffets were good, nothing spectacular, but I like thr variety of dishes they offer. The Italian restaurant was my favorite. We love thr night shows they offer. There seems to be a wedding everyday!

Hello all, We spent 5 nights at the Dreams Vista Cancun Golf…read more& Spa Resort. Overall, our experience was OK--not bad, but certainly not outstanding. While the resort offered a decent package of restaurants and services, it didn't quite meet our expectations based on previous stays at other all-inclusive locations. If you're considering this resort and don't have much prior information, it's best to manage your expectations. Some reviews come from guests experiencing all-inclusives for the first time, so their reference points may differ. Here's a summary: The real standout here was the staff--they were consistently friendly, welcoming, and helpful throughout our stay. We genuinely enjoyed interacting with them. Bar service was prompt, and the drinks were good. The staff also did an excellent job keeping the property and beach areas clean and inviting. For staff alone, I would give them 5 stars (out of 5). If you're hoping to play golf at the nearby course, keep in mind that feedback from other guests indicates the course was in poor condition and not recommended. While I didn't play myself, a group we spoke with chose to book elsewhere after their experience. Note that the golf course is not managed by the resort, so check detailed reviews prior to booking a round. There are other options in the area. Overall, based on a golfer's perspective: 2 stars. The location works well enough, but don't expect to find much within walking distance for exploring. If you want to see more of the area, you'll likely need to rely on Uber or a cab. I did walk around and enjoyed learning about the local culture, though it turned into a 10-mile trek. Overall: This part is subjective. No rating. The biggest letdown was the restaurant dining. While we're not picky eaters, we do appreciate good food. The buffet offered plenty of choices, so you'll likely find something suitable for adults and kids alike. I had breakfast there daily and ate dinner a couple of times. It was fine--not memorable, but not disappointing either. Once again, the staff was great. Just keep expectations realistic for buffet dining. Overall: 4 stars Restaurants. We tried both the Asian and Italian restaurants. The Asian restaurant was acceptable--the food matched our expectations, but nothing stood out as exceptional. Our friends paid extra for the grill table (steak and lobster for $25), but they regretted the expense, feeling it wasn't worth the additional cost. Overall: 3.5 stars (excluding the grill table) The Italian restaurant was a real disappointment for us. The service was excellent, and our server was attentive and well-deserving of a generous tip. The basics--salad, bread, calamari, and included wines--were fine. However, the beef entrée I ordered was so poor in both taste and presentation that I couldn't tell what cut it was, or even if it was real beef. My friends tried it and agreed it tasted like a processed meat product rather than actual beef. The other dishes were just OK; nothing impressed us. Overall: 2 stars.

Just came back yesterday. Was there 14 days. Amazing all inclusive resort. Great golf course!…read more 2 parts to resort Iberostar Selection Cancun and Iberostar Coral Cancun- adults only At coral you have access to all Selection.. We Stayed at coral section- adults only. Rooms Beautiful rooms,All overlook ocean, No need to get top floor with pool-why? 0poolis smallish and have to wait 14-30 mins for hot water... Regular rooms are great balcony with hot tub, and sunrises behind ocean facing your view from the room. great big showers and rainfall show heads with lots of hot water. Beds- Firm comfortable with above average linen and pillows- if you want softer or didn't kinds of pillows just ask. Room service - 24 hrs Ocean- Beautiful ocean blue(s) water...White powder sand - quartz makes it cooler than usual sand. Pool- just right Activities- something going in all day Restaurants- lots to pick from however the one in your coral building has mainly delicious great quality selections- All realest and lunch are buffet style and evening has theme and with some buffets You can always get made to order rib, NY and Australian lamb chops, salmon, tuna and chicken breasts on grill right in front you. Sushi, sashimi ceviches- all kinds And deserts, fresh fruits raspberries blueberries, strawberries, kiwi etc.. always cooked items - 10-15 kinds... excellent large selection, something for everyone to like and enjoy. Great service at coral restaurant - Carlos is the goat! Ask for him Sir in doors or outdoors Pool snack bar has great quick food - Tip- get down to pool or beach by 8am, get as many towels as you like and reserve your section- lots of choices. Always someone walking around to open your umbrella or bring you a drink. Optional however Always advisable to tip severs- $2/3 for breakfast lunch, $3-5 for dinner, and $1 for drinks at pool/beach - will get better service!!! Make Rez at restaurants a couple days in advance otherwise risk being full. Entertainment at night- at coral section - intimate entertainment, at main resort - 9 pm a show every night. Enjoy yourself!!! You're on vacation.

Beware: Deceptive practices, poor food and spa, overshadow otherwise nice property: should have…read morebelieved the reviews I read before hand. This was one of the most disappointing hotel experiences I've had in decades of travel. While there were a handful of exceptional staff members who provided genuinely great service, the overall experience was defined by repeated misrepresentation and poor accountability. The most serious issue: my reservation was changed without my knowledge or consent from a standard qualifying stay into a promotional stay, which removed my IHG points and elite credit. This was never disclosed, and it only became apparent after checkout. I contacted both Iberostar and IHG countless times following my stay and received little to no response. The only time I saw any movement was after escalating and mentioning filing a complaint with the Better Business Bureau, which is something I have never had to do before and did not take lightly. Additionally, I booked a high-floor oceanfront suite and was instead placed on the first floor with no acknowledgment or recovery. The spa experience was disorganized and unacceptable. Appointments confirmed in advance did not exist upon arrival, amenities were missing or nonfunctional, and a discount that was promised was later denied. The "concierge" area is in reality a timeshare sales operation. Guests are approached with what appears to be a complimentary offer (in my case, a massage), which turns into a high-pressure sales pitch for a very expensive (30K+) membership. The interaction felt misleading and uncomfortable. Food quality across the property was also consistently poor, with overly salted dishes and limited appealing options, especially at the pool and buffet. The store on property charges US$20 for eight tampons, which is price gouging. While at morning yoga, a pool attendant was watching TikTok videos, and when I kindly asked him to stop to focus and hear the yoga instructor he rolled his eyes at me and there will also broken nails and shards of metal where we were supposed to be practicing barefoot. The property itself is clean and visually appealing, and again, some staff members were excellent. However, the combination of deceptive practices, lack of transparency, and failure to respond or resolve issues makes it impossible to recommend.

I had a great time at Dreams Sands Cancun Resort, the food was very good and the service was…read moreamazing. The beach was nice and the pools were clean. They had shows / music at night. The restaurants don't require reservations (aside from the hibachi) which was nice. The resort shows its age a little bit, the rooms could maybe use a refresher; however the AC worked well and the bed was comfortable so it was fine for us. Overall I really liked the resort and I would definitely come back again in the future!

If you've been to other Dreams or Secrets resorts, this is NOT the same experience. After needing…read morea special room for a disability, for which I talked to their Chief Concierge AND confirmed with another concierge, they had no record of this in their system. Once all that was straightened out, our room had basically no air conditioning. The next day I spoke with a lovely concierge, Carmen, who was the first to apologize and make it right. She upgraded us to a preferred stay and room which were better. The bartenders at the preferred bar, Elmer and Lorenzo, were great. Otherwise the service was decent. Hotel was dirty overall and one of two main elevators were broke pretty much 5 of our 7 day stay. Beach was full of seaweed that stunk like fish. May try out other resorts but do not recommend this one at all.

My spouse and I had an absolutely wonderful stay at Live Aqua. The property is stunning, the staff…read morewas exceptionally attentive, and the food was delicious. The spa was fantastic, offering step-by-step guidance through the dry sauna, steam room, and both warm and cool pools-such a relaxing and rejuvenating experience. The hotel sits right on the beach with breathtaking views and features several pools, including one with a fun swim-up bar. Dining options were excellent, with several restaurants to choose from, including Mediterranean, Mexican, buffet, Asian, sushi, steakhouse, and American cuisine. Our room was fantastic, with a rainfall shower, comfortable beds, prompt housekeeping, 24-hour room service, and turn-down service. We also enjoyed live entertainment and a night club on the property, yet it remained wonderfully quiet when we wanted to relax. We loved the aromatherapy --it was such a thoughtful touch. The location is very convenient: close to a pharmacy, just across the street from a shopping mall with a mix of upscale and casual dining and shops, and only 10-15 minutes from Cancun's vibrant club zone. We couldn't have asked for a better experience.

Live Aqua Cancun was a really nice all-inclusive overall. Not perfect, but definitely a relaxing…read moreresort and a place I'd still give four stars. We checked in on a Sunday around 4:30, and the room was already cleaned up and ready. We stayed in one of the terrace rooms on the fourth floor, and the room was well maintained the whole trip. Housekeeping was really good, and the lady who seemed to consistently clean our room was super friendly. They also do evening turndown service between about 6 and 9, which I liked more than I thought I would. The food was hit or miss. Sea Corner was easily the biggest disappointment. You really have to like ceviche to enjoy that spot. I tried the battered fish taco, which was a really small rolled fried fish taco and honestly tasted kind of stale. The red snapper tostada was okay, but still pretty subpar. Overall, Sea Corner is one I would skip. Ciete's breakfast buffet was decent, but still very buffet. Some of the food had that stale, been-sitting-out-too-long taste, but the omelet bar and fresh juice/smoothie bar helped a lot. They have two omelet bars, which spreads people out, and Marco at the smoothie bar was awesome. He remembered me after my first smoothie and was friendly the rest of the trip. Azure was pretty good. We split hummus and pita, and I got the chicken in red wine. The chicken was cooked perfectly and came on a bed of mashed potatoes that were really good. Dessert was just okay. The baklava was very cinnamon-heavy and almost tasted like a churro. MB was good and definitely felt like their "dress up" restaurant. I had the stuffed chicken, my girlfriend had the veal cheek, and we also tried the filet mignon. The filet was cooked perfectly medium rare, and the meal overall was good. Not amazing, but one of the better dinners there. Hidden Garden was probably our favorite restaurant. We went there twice because it was that good compared to the other options. The samosas, gyoza, chicken satay, shrimp fried rice, and desserts were all really good. The Thao, basically their version of orange chicken, was also really good. The pad Thai was okay, but sweeter than I prefer. Their signature cocktails were also really good. The Thursday night show was a nice part of the trip. They had a buffet by the pool, with a mariachi band from 7 to 8 and traditional Mexican dancing from 8 to 9. The dancing was almost like a theater-style show, and that part was great. The buffet was on par or slightly below par. They had a crepe bar, a grill with pretty good steak and chicken, and a couple decent soups, but a lot of it still had that left-out-too-long, slightly stale buffet taste. The entertainment and activities were a big highlight. Trivia every night was great, and karaoke was a blast once people started getting into it. Pablo hosted trivia and karaoke with Jorge as the DJ, and Pablo brought a lot of energy. Jorge also DJs at Egos later at night, and they played a good mix of American dance music and Latin dance music. During the day, we tried archery, water aerobics, bingo, the guacamole class, casino night, and a self-facial class. Archery was a blast, and aqua aerobics in the infinity pool was really fun. Ricky was a ball of energy, and Jocelyn was really cool too. The activities did not feel like boring resort filler, which was a nice surprise. A few things could be better. Pool towel service closes at 6, even though people are still in the pool later. There is also basically no shade in most of the pools, so you get crispy pretty fast. They also need to be clearer about which pool beds are first-come, first-serve and which ones are paid or for Club Aqua. I saw multiple people get moved because it was not explained well. Communication could be better too. Some restaurants are closed on certain days, probably because the resort was around 50% capacity, but they should give you a schedule at check-in. We planned to try Verana, their Italian restaurant, and then found out it was closed that day. The humidity is something to think about. Obviously it is Cancun, but the indoor areas and hallways do not have much air circulation. Our fourth-floor hallway also had a broken water feature with sitting water, and I think that made the hallway smell more humid and musky than the rest of the resort. The drinks were decent, but I would not go in expecting strong resort cocktails. I drank margaritas and pina coladas most of the trip and never really felt much from them. For stronger drinks, shots are probably the better route. Overall, Live Aqua Cancun was a really nice, relaxing trip. The staff was friendly, the room was clean, the activities were way more fun than expected, and Hidden Garden was a nice surprise. The food is not amazing across the board, the pool setup could be better, and communication could use work, but I still had a really good time. Good resort, not perfect, but definitely worth checking out.

Our stay at ATELIER Playa Mujeres was truly next level easily one of the best all-inclusive…read moreexperiences I've ever had. From the moment we arrived, the service was on another level. The staff treats you like family while still delivering top tier luxury. The drinks? Top of the line. Not watered down, not basic real quality liquor, crafted cocktails, and premium options everywhere you go. The food was consistently fresh, beautifully presented, and restaurant quality at every spot on the property. No "typical all-inclusive" shortcuts here everything tasted made to order. And the ambiance... unbeatable. The architecture, the art inspired design, the infinity pools, the beach views it seriously feels like heaven on earth. Every corner of the resort is peaceful, clean, and stunning. Honestly, it's the kind of place that makes you think about going back every single day after you leave. 5 stars isn't enough.

My first visit in to the Atelier in 2025 was so incredible I was excited to return this year. Last…read moreyear, the hotel surprised me with birthday decorations in my room, so I naturally expected something similar this year. I even noted my birthday on the reservation and mentioned it to my butler the day of. Unfortunately, my birthday came and went with nothing. Only after I complained did decorations appear the following day along with an opportunity for a free spa massage in exchange for listening to a 90 min sales pitch. After such a missed opportunity with the birthday decor, I should've known it was going downhill from here. After the presentation that ended up being 3 hours not 90 mins, I signed up the the Inspira vacation membership but changed my mind the following day. I submitted a cancellation request for the membership within the contract's grace period and received no response until after that period had passed. It's says a lot about the character of a brand when a company is highly responsive during the sales process but far less responsive when a customer exercises their contractual rights. Also, Maria Dolores wasn't great. It was actually a 5/10. The other restaurants on property have way better food. After this experience, I will NEVER return.

My husband and I have been lucky enough to visit Excellence Playa Mujeres twice now--first for our…read morehoneymoon a few years back, and most recently to ring in the New Year. To be honest, we can't imagine spending New Year's Eve anywhere else. Both times have been absolutely fantastic; the team didn't skip a beat. The resort is stunning and impeccably maintained, but what truly makes this place a gem is its incredible team and vibrant atmosphere. Entertainment The entertainment is top-notch, with a variety of high-energy performances each night. We were absolutely blown away by the Freddie Mercury tribute act. The resemblance was uncanny, and his energy was simply amazing--he had the whole place rocking! It's shows like that that make the evenings so memorable. The Heart of the Resort: The Staff As wonderful as the resort itself is, the staff are the real reason we started planning our next trip back before we even left. They made us feel so welcome from the moment we arrived and are the key to the entire experience. We spent most of our days at the Excellence Club pool, and our waiter, Floricel, was a true standout. He was wildly attentive and responsive, ensuring our glasses were never empty. He didn't just take orders; he helped us discover the most incredible new drinks and his fun, engaging personality truly made our days by the pool so much more enjoyable. Our concierges, Edgar and David, were unbelievably helpful. From the moment we arrived, they helped us navigate our time at the resort, making reservations and ensuring every detail was handled. Having a dedicated concierge team like them is so important; they remove all the stress of planning and make you feel completely prioritized and cared for throughout your entire stay. We truly felt like their only guests. We also have to give a shout-out to Cesar at the lobby bar. We were so impressed that he recognized us from our previous trip, and of course, we remembered him! He is exceptionally attentive, and man, that guy is fast. He's a true professional. Last but certainly not least, a special mention goes to the man running the pizza oven at the main pool. He deserves a Nobel Peace Prize for his craft. He was just killing it all day, every day, serving up perfect pizzas with a smile. It's this level of service and genuine warmth from the staff that makes Excellence Playa Mujeres feel like a home away from home. We came back home so refreshed and can't wait to return.

My stay at Excellence Playa Mujeres was absolutely incredible. We upgraded to the excellence club…read morepackage. The added perks like the private beach area, exclusive pools, upgraded room amenities, and personalized service made the experience feel even more special. I was very impressed by the food, which exceeded my expectations for an all-inclusive resort. Every restaurant we tried was delicious, but my personal favorite was Magna. We were also told that the lobster house does not serve lobster tails from march to June due to them being out of season. The entertainment was also enjoyable, with live music, themed shows, and fun evening activities that kept the resort lively. Our favorite show was the legends show! They have many pools to choose from with some being more calm and others more being more social. We spent a lot of time at main pool 1, and johnatan was an amazing bartender! I especially loved the beach here, it was very swimmable and the water was soo clear. I would easily give this resort 5 stars and would return in the future.

Updated Review: I…read morerecently came back to the MIA Reef hotel and I was honestly quite satisfied this time with my stay. Over the last few months, the hotel has had some significant upgrades, including adding in a Starbucks, upgrading the old small bar, and just improving overall quality of the hotel. I will say, though that it is sad to see that recent storms have destroyed the hotel's private beach. There is not much space to spread out and relax here so we would leave our stuff at the hotel and walk over to the public beach and enjoy the beach there. We have also gone during various months and the best months to enjoy the clean water without seaweed is definitely during the late winter months to the early spring months. The sarcasm seaweed can get overwhelming and leave a funky after smell. Also, it is very important to note that the island does have a sanctuary for birds that arrive late spring, and stay through the summer and fall. So if you book during the summer months, you will be overwhelmed with these loud birds that nest on the island and HOTEL. Aside from that, the hotel is such a great place to stay for a couple days. The food is still average. There's nothing really crazy, however, we would always go downtown and get some amazing street food or dine at the restaurants down there. Again, because there was upgrades, I would definitely come back again ! Also, highly recommend that when you book a stay here you book transportation through the hotel that will get you from the airport to the ferry and then the ferry to the hotel and then the same back to the airport. Very simple, convenient and easy to use.

I have been trying to get ahold of someone at this resort for over 2 weeks. I have called countless…read moretimes only to be disconnected. I have also emailed multiple times and have received no response. I made a reservation through the hotel website. I needed to modify my reservation and add a day. It is not an option to do this online. I ended up canceling my first reservation and making a new one through the Mia Reef website because I was concerned that rooms were filling up and we would not be able to join the party we are traveling with. Due to this, I ended up having to pay more for a lower quality room. I still have not seen my original charge refunded to my credit card. I am within the cancellation policy and received a cancellation confirmation email. I am now seeing other customers complain that they have not received refunds either. I would like to speak to someone in regard to this matter and hoping a review will get a response.

This was my second time at Majestic Resorts. I stayed here about a year ago on the family side, and…read morethis time I stayed on the adults-only side. The adults-only side includes a butler who you can message on WhatsApp anytime. Our butler was very responsive, while our friends' butler wasn't as attentive. You also check in at a separate area. The room includes a selection of liquor, coffee, fruit, snacks, and drinks. Our room was essentially the same on both sides of the resort. It had a jacuzzi on the balcony and a Nespresso machine with pods. The mini fridge was stocked with water, soda, and beer. On the adults-only side, we also received tequila, Bacardi, and champagne. There are quite a few pools at the resort. The pools on the adults-only side offer higher-end liquor, and on Thursdays they host a foam pool party. The adults-only side also has lounges with food and drinks available 24 hours a day. The restaurants and buffets are good. Only the hibachi and French restaurants require reservations; the others are first come, first served. I really enjoyed the Flavors buffet and the Mexican restaurant. Coffee can be ordered at the piano bar. There isn't a menu, but you can ask for drinks like lattes and cappuccinos. Overall, I would definitely recommend coming here.

The room check in situation is dreadful Sometimes a hotel…read morecan have a few not so great rooms. But when my girlfriend's daughter who was ge married here and they give my girlfriend a room that's dark, with horrible Oder it's taken over 5 hours to find another more acceptable room. I hate all inclusive concepts. Never did them never would recommend them The grounds are lovely. The staff are very polite but the management merely plows theirs guest with booze and cheap food and as a result most people are accepting sheep once they have a few drinks in them I give two stars for the kind hearted staff whose hands are tied. Goodbye Mexico never again

We had a great time staying at Secrets The Vine resort. Adults only all-inclusive. It had a chill…read moreand slower pace which is exactly what we were looking for. Great breakfast and lunch buffets. I wish the food was a little better at the restaurants but it got the job done. No reservations needed unlike some of the other all-inclusive hotels. Excellent service the entire stay. Great beach access. Get out to the pool/beach early if you want to reserve a chair for the day. If not, people leave around lunch time and you can snag their chair. Located in the hotel zone of Cancun so it only took maybe 15 minutes to get there from the airport. Gated resort with an attendant. We never felt unsafe and even ventured off of the property to check out the shops across the street. I would highly recommend this resort!

We had an amazing trip while staying at Secrets the Vine Cancun. We had an ocean view room on the…read more19th floor. From the moment we arrived we were treated to exceptional service. This was a theme the entire stay. Every staff member went above and beyond to ensure we received amazing service. The drinks were great. The room was stunning. We loved opening the sliding doors and listening to the ocean. The only possible area of improvement is the food. There was lots of it available, and since this property doesn't require reservations we didn't have trouble getting into any restaurants. But, the food itself was just fine. Nothing spectacular and a bit bland at times. However, this was still such a positive experience that I would recommend this resort and absolutely return.