Great help , reasonable and fair , had a problem changing tires at Walmart , these guys did it without any problems

My car needed a tire replaced due to mine being worn down to the cords. I decided to get a used tire like I always did in the past. I went to my usual place, but they had a change of management and no longer sold used tires. My calls to three other places came up dry due to not having my tire size in used stock. It's a pedestrian 215/60R16 donut tire, nothing crazy. After a bit more searching, I found the listing for this shop. I've passed by it many times but never stopped by there before. They had one in stock and quoted a very reasonable price out the door over the phone. I came in about a couple hours later and got my tire changed. The installation was very professional. Tire mounting sealant (aka whale snot) was applied to the bead, and the wheel with the tire on it was dunked in a water bath to check for any air leaks before it got put back on the car. Parking there can be a bit tight due to several other businesses sharing the lot, so be mindful of that if you have a larger vehicle or bad rear visibility. All in all, five stars! read more

My car broke down on the side of the road due to a flat tire so I called these guys to get a used tire for the meantime. The gentleman said they close at 5:30. By the time I took off the rim got a ride and showed up to their tire shop it was past 530 and they still took care of me. If you're asking if there's any good automobile business still around this is the one. The price was very decent and service A++++. I moved out here and this will be my new wheel and tire shop. Thank you! read more

Walked in and waited for someone to notice I was there. Then noticed the owner in his Office on his Computer, so I said hello? Hi! I wanted new tires.. from his office still while typing still he says " yes.. ok" not even coming out to help me. It wasn't until I walked outside to complain to another customer that he came out let me take my ass back to East oakland read more

I just left not even 5 mins ago. These guys probably have the best deals in the East Bay! I got a couple of used tires today that are practically brand new! I won't say the exact price or throw anybody else under the bus but what I paid today, was the price of a single used tire elsewhere. Definitely coming back! Don't hesitate when considering using these guys, incredible service! Thanks again! read more

Went here to have a custom stretch fit install. But it looks like walk-Ins are not recommended or not welcome here. You will be ignored, no service given to you, guy just literally pulled a ciggy right inside the shop (lobby)while telling me that they're all tied up. Which I looked around and only had one car they're servicing lol. this place is unprofessional, wouldn't trust the employees working on my car nor I they are certified? Oh well. Good thing i left and found a shop that can take my car in and was available to pick after 1hr wait. I give it 2 stars for just being prompt and answered my questions read more

I needed four new tires for my Colorado Exteme truck. Service was great and the prices were excellent! I was out the door in one hour. I Ordered a set of Toyo Proxes and it was delivered from their warehouse within 45 minutes. Did i mention that they have an extensive inventory of tires from their Union City warehouse! I have chrome rims and I did The cardinal sin of putting fix a flat my in my tires.The service crew cleaned up the corrosion and added bead sealant to make a leak proof seal ! No more slow leaks and rides smooth! read more

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LAME customer service! This is the 2nd time I have called to see if they have tires for my car. After 10 mins on hold, I hung up. I tried calling back 15 mins later and the phone line was still busy! I'm so disappointed! Same thing happened a few months ago when I was looking for tires for my other car. I guess they don't need business! read more

Today I was serviced by Carlos at Exclusive Wheels and Tires. Carlos was very skilled and knowledgeable. He was polite, professional and helpful. He changed my tires in what seemed like a blink of an eye and I was back on the road in no time. My car now drives smooth and safe with the new tires. This is the place you want to go to if you need any tire service! Emmanuel read more

Highly recommend this place! I called and came right in after getting a flat. They had my tire replaced and everything squared away within 15min. Blown away by the great customer service! read more

Carlos was so helpful in assisting me finding the right tires for my car and swapped them out in such a timely manner. Highly recommend!

Great prices, excellent customer service, & down-right honest. These days it's hard to find a shop that won't try to upsell you on crap or services you don't need or BS you in to thinking you need more. On the contrary, if you're on a budget, these guys will find ways to save you money while going above and beyond to make their customers happy. If you need tires, rims, alignments, etc; I highly recommend this place. I promise you won't be disappointed. :o] read more

A very satisfied customer here! I have used these guys twice now for my corvette. First was to swap my wheels / tires / TPMS when I got new wheels. Then just now again as I needed to swap tires for an upcoming race. They job was done quickly and efficiently and the prices are very reasonable. I highly recommend these guys! read more

This place is awesome the guys here got me in right away no wait they changed my flat tire in less than 20 min they set me up with a used tire that was like brand new for $60 tons of tread on it still I'd most definitely recommend this place to anyone in need of a tire service great ppl and great prices read more

I seen this listing on Craigslist and thought I would check it out. And it turns out to be a Freaking Awesome place to get tires. I called first and asked if they had my tire. Victor/co-owner said yes he did and helped me out by waiting for me to come and get a tire. The shop was to close at 2pm, Sunday. He waited until after that for me to get there. He gave me a great deal on a tire with balance and install. He also checked my spare tire and notice it was kinda flat. He put air in it, checked for leaks and said it was good to go.Service was friendly and very quick. So if you are looking for Good Used Tires, this is the place to go to. A business with honesty and patience for the customers! Thanks so much Victor for your help and I will be back! read more

Can you say AWESOME! For the first moment I called this place they were very friendly on the phone. I drove all the way up from San Jose cause at the time they had the best deal in the bay area on some nice tires for my car. Victor is the owner and he's a real genuine guy who goes out of his way to help you out. I super duper highly recommend this spot! Great prices great people! Thanks guys!! read more

Alright, I guess ill start off with the fact that I got some used tires from here about a month ago, and the tires were in good condition, about 60% tread, for a great price. THAT IS ALL THE GOOD THAT HAS COME OF IT!!! Just today as I was driving I started to here a loud thumping. I pull over, AND 2 OF MY LUGNUTS ARE BROKEN OFF!!! And the other one is missing. Had I been on a freeway i don't know what could have happened. Mind you i've had the same rims on the car for the 5 years i've owned it, and the owner before had the same rims, and NEVER HAD AN ISSUE. I go here to get new tires, and in one month MY LUGNUTS BREAK OFF?!!! I AM NOT HAPPY TO SAY THE LEAST!!!!!!!! DO NOT GO HERE! THEY OBVIOUSLY HAVE NO IDEA WHAT THEYRE DOING! I will be going back to talk to them on Monday, and hopefully they rectify the situation, or ill be calling the BBB and making sure no one ever makes the same mistake i did. FIX YOUR PROBLEM GUYS!!! ILL BE SEEING YOU ON MONDAY!!!!! read more

The Short Guy Named Carlos , I believe the Manager Is a Great Guy! He Gave me two really nice used tires for A Great deal installed and Balanced! He even did an amazing job on doing my car alignment ; Now my car feel much smoother and safer to drive down the freeway with my kids in the backseat. I have been to other tire shops before in the hayward area but none have a good service like Exclusive . Carlos is an overall funny guy and I always enjoy his jokes while he does tire jobs for me. read more

Twice I have sent a message to request a quote from these guys, both times I've been responded to with "Carlos" will reply. And no follow up from that. So if you can't give me a quote on something don't reply to it simple as that! Sure I could have called me but why not use the feature of sending a message getting the point across in a simple manner! Not good customer service in my opinion.... read more

The guys on this shop are very friendly and has treated me well, purchased four new tires and wheels for my Honda Civic and was intalled next day. Great deal and quick service, also gave me body lowering advise. read more

These guys are the best. They always make it happen. Carlos is a true pleasure to work with and always comes through with the best deals on wheels and tires. Wouldn't go anywhere else!! read more

We came in last week to get new tires for our truck. Not only did they give us a GREAT deal, but their customer service was superb!! Carlos was very knowledgeable, courteous, and friendly. And they were fast!!! So we are back today with our other car for more new tires! Once again, Carlos and Jose are giving us a wonderful deal and super fast service!!! Quality tires and quality service!!! We are lifetime customers!! read more

Excellent prices and service on tires and more! I was very happy with the deal they gave me on just 2 high quality tires. I've had zero problems as expected. read more

NO need to go anywhere else... You will ALWAYS get excellent service here. I have been going to Exclusive Wheels and Tires since I've moved to the Bay area (4 years ago) ... Victor and his staff are always friendly, professional, affordable prices and they will NEVER try to upwell you. If you are in the market for new or used tires..look more more, this is the place.. I am a VERY happy customer and will continue to support and refer my friends and family here. Highly recommend this place! read more

I dont know how they serve their customers, you have to wait here for long time to fix ur car tires. The wheel aligenment took me almost an hour and to change the tire you must wait for years...hahaha...Next time i wont even come to the same street to fix my car. The workers are very lazy. They must expedite the process. In short m not staisfied with the service. read more

Great place and victor is great! They were open on a Sunday and able to take me in which was amazing I needed to get some new wheels installed and balanced and everything was done within an hour! Great people and service! read more

I called and went to several places to see about a nail in my tire and just happened to stop by here and Carlos took a look at my tire and I swear he fixed the nail in my tire in under a minute! I've never been in and out of any tire repair place that quick. I would recommend this place if you have any issues with your tires and on top of that he was the cheapest!!! read more

Loved the service!! It was a fast install and great price on a set of tires!! Customer for life!!! read more

I first found exclusive Wheel and Tires while searching craigslist for the best deal on some times. I have an uncommon size tire 19" and most places try and gauge me on the price because of it, so I always shop around. They were advertizing on craigslist and while they did not have my specific tire size posted I emailed them asking for a quote. I emailed them late in the evening because they had already closed, it was like 11pm. Early the next day I got a phone call from Jorge with a quote, it was the best price I had found, even beating every online seller I had browsed. Not online was his price the best, but it was the out the door price including tax and install. I told him I wanted the tires and came in. The work was done quickly and correctly. I have had issues with pretenders in the past who don't know how to install low profile tires, but these guys did the job right and know what they are doing. I would highly recommend Exclusive Wheel and Tires and I will be referring friends and family to them. read more

super awesome place!!!! best prices around!!! great customer service very fast aswell. i will most definetly go back there when ever i need a tire again. and will recommend to EVERYONE!!! I LOVE IT!!! read more

Went in and got 2 really nice used tires very cheap and fast! I highly recommend this place! The guys where nice too! Btw they moved from the mission place to a better one on west A Street behind the valero gas station read more

Called in for an ad I saw on Craigslist for a set of used tires & I'm so glad they still had them! I went in first thing the next morning to have them put on and was in and out in less than 45 mins. The tires I had put on were exactly in the condition as stated in the ad. The staff was very friendly and was able to answer all of my questions. I would recommend this place to anyone looking for quality tires at a good price! read more

I usually do not waste my time with such a cosmetic means (a review) to fix a major problem like integrity. I purchased used tires for my car on April 25th. With less than a month, the tires are bold and need replacement. I approached the manager with the problem, he proceeded to make against my car alignment. My car does not have an alignment problem. Even with an alignment problem for the used tires to go bold in less than a month that is ludicrous, the majority of time. I have been purchasing used tires for my cars for years, this never happened. I politely asked, if we can come to a more productive conversation. His reply was, "it is your car, I can sell you some other tires," the absurdity of some people. Knowing that I cannot reason with him, I drove away, never to return. read more

As a repeated customer I recmand you not to ever waiste your money here . Went in for a replacement used tire their young worker said they dont even have any , I went to pick and pull got two great matching tires for $18 each than head back to exclusive tire to get them installed and blanced (keep in mind I had my last set for two years no rotation) after the install I left home. That night on the way to work I couldn't even go 60 mph with my car ,I went back after I got off work at 9 the kid showed up at 10 even thou it said 9 he said my balance was fine and I had to argue to get him to rebalance them same story three times and the third time they were extremely rude and ignorant. I waited till my next pay check and went to wheel works and got them rebalnced at 10$ a tire and tell me why my car runs and drives like new now. I wanted my momey back and for you to not risk your safety and your cars health by sum ignorant non professional tire workers. I would give them a negative -5 if I could. Pay that extra chip change and be safe read more

Carlos hooked it up on Christmas Eve. Quick patch on a flat. Saved my holiday travels. Definitely appreciated the customer service! Great service read more

Very satisfied! The big box store that rhymes with Moscow was supposed to have ordered my tires and have them in on Saturday. They didn't (and wouldn't be sure when they would have them) and we needed them that day. It was late in the day when we realized the other place wasn't coming through. I searched online and when I called here It was close to closing, they were helpful and said they needed to call me back and guess what, they actually did what they said!!!! They found tires for my Chevy traverse and installed them that night, even though they had to work a little after closing!!!! WOW!!!!!!!!!! What customer service. read more

if u stay nearby, maybe its ok; else think if its worth it - the time and gas to drive up there ; by the time I reached back home, the tire they put on my car was flat and tire was damaged. need to see if rim survived - else I could lose much more. As some1 put it - if you cant afford new parts, sell your car n get a bike. read more

On my way home from work I lost two of my tires. YES! They were bald and it was my fault. I knew looking for a tire shop can be hell. I jumped on craigslist and everyone tries to sell you on some BS. I called Exclusive Wheel and Tires and from the get go Dave and his employees took care of me. I got a set of tires (Best deal in town) and was a VERY happy customer. THANKS GUYS read more