The front office staff are kind and helpful, very professional. My first day was Saturday when I…read morecame in, I was in pain from a severe inner ear infection and lung. The PA took excellent care and ordered all necessary treatment and medication, she suggested that I come back The next day for another antibiotic injection. by the time I got home my ear ache had become bearable. On meds now and I was told if I still don't feel good to come back again. I highly recommend this location. The office manager is very sweet and kind, when you're as sick as I am you want caring staff from being greeted to care.

Went in for a pre employment drug screening. (Around 6pm)…read more Viv was so amazing. I was nervous at first but she made me feel so safe and seen. She has an amazing heart and passion in what she does. Lin in the front desk was also very kind and patient. She has such good customer service and witnessed her deal with impatience people with such class, kindness and patience heart. You guys definitely have the most incredible people. They definitely take care of you. I absolutely recommend coming.

I searched for a while to find a good urgent care with decent reviews, and cleanness. Decided to do…read morea walk-in and go wit BUC, and I actually had a 10/10 experience. Everyone from the receptionist, to the nurse to the doctor took really good care of me. They were all very patient, and understanding (as a doctors office should be). I would recommend coming to this location if you're searching for an Urgent care. I was even able to do a same day ultrasound on a Saturday (I will say price was about $185). But in the end it was worth it, and I appreciate the help I got on Saturday morning!

The afd says they charge $90.00 for the consultation, but when you get there its $ 195.00…read moreTurns out that they could not treat me there , I needed a specialist, i waited like 30min or so, My $195.00 went down the drain. I was recommended to another facility with a prescription of Tylenol , wow, incredible Im giving it 2 stars because the attention was good (receptionist)

The good: both NP's were very good. Friendly and knowledgeable. The first appt was not pleasant…read moreand really didn't clear the ear which is what I went in for. Had a concert less than a week from the appt and I couldn't hear. Second appt NP confirmed the ear was clear but inflamed perhaps from the earlier procedure.", prescribed an antibiotic, week or so later hearing restored. The bad: appts we're in June, yesterday I received a bill for services saying declined by insurance. I call and just as I suspected despite the fact I 100% provided all insurance (I have a primary and secondary insurance) Minute clinic had erroneously submitted the claim to my secondary insurance. Now I wait and it's nearly 6 months later so I'm angry this hasn't been resolved and I just heard about it yesterday.

Scheduled an appointment to come in on a Saturday morning 10:10 am. We showed up checked in, said…read moreher first name initial and first 3 letters of her last name on the screen for appointments. Then another lady arrives, an elderly Caucasian woman, and after she checks in she is on the screen as "on the waitlist" the staff member comes out and tells the woman it may be a long wait as people Ont he waitlist are awaiting appointments to be cancelled. They argued for what seemed to be a very long time and then it seems as if the staff member (a real nurse Jackie lookalike) takes her in the room. Then, I noticed our name was no longer on the appointment list. That our name had been moved to the waitlist. The staff member comes out and starts trying to give us her explanation and we show her our confirmation email but just replies that the system sometimes bumps people. Then she tells my wife to go to a "Mexican part of town" for an urgent care if she is in such pain as she claims. Honestly I didn't want treatment from this lady clearly on some sort of strong medication herself. Probably not legal medication either. But the audacity and nerve of this employee to treat us this way was sickening. We didn't come with the intention of worse health, but we left this place feeling even more sick than when we came. Waste of time, do yourself a favor and go somewhere else for treatment. Unless you fit the mold of the master race.

This review is for two locations -first LaBrea & Fountain in Hollywood - I smashed my hand…read more Extremely pain. The nice but unqualified "nurse" had the guy put abrace on my arm beneath my hand. They sent me all the way to EXER in Silverlake- (my friend driving me) to have an URGENT- NO WAIT TIME - X-ray. This Silverlake crew should ALL be fired. The girl at the desk was friendly - but the three males were cocky & rude -made me wait 2 1/2 hours - verbally abusiva -X-ray tech took his 30 minute break - after I had been waiting over 30 min already - then after he was back they said I had to wait at least 30 min more - I called back to LABrea - they said they'd call. It didn't help. After 2 Plus hours the cocky guy took me in for X-ray which took less than 2 minutes. They did not give me e a report, a disc, absolutely nothing. They said I had to go back to LaBrea. No X-ray there -just a message I broke my "pinky" - This mid-diagnosis caused me horrendous pain -the next day I called Cedars Hand Specialists finally got an appointment for Tuesday. Finally got real X-rays. Scheduled for emergency surgery after pre-op tests. MAJOR SURGERY on bone in hand completely severed diagonally- now with plate, wires, bolts, clamps inside holding the two pieces together - third cast after first post op. STAY AWAY FROM SILVERLAKE. ONLU USE LA BREA FOR MINOR PROBLEM. EXER SHOULD CLOSE SILVERLAKE LOCATION.

The organization of this office and professionalism and courteousness of the staff far exceeded my…read moreregular doctor's office. I felt that my concerns were listened to and that I received the appropriate treatment. It was convenient and as pleasant as a trip to urgent care can be.

Wanted to be a patient at this location for a little bit before deciding on leaving a review and…read moreunfortunately the lower ones are the ones you should be listening to... Parking is very tiny with some street parking offered and the location is on the smaller side. Front desk is sweet but don't expect anyone to be in proper communication with Dr. Desai. The amount of times I have called to go in, have the front desk tell me it's easier to get a telehealth call and then be ghosted is sadly a few. No one seems to know what is going on in this office and at one point I had to call the office for them to remind Dr. Desai that he had a telahealth call at all. Don't bother with the virtual patient portal either, they have you create one and never check it. If you want a doctor who doesn't fully see or hear you as a person this location is for you. You should never have to dread going in because you don't feel listened to especially when healthcare is horrific in this current climate. This office will truly make you fight for yourself; if multiple phone calls to make sure they are communicating with each other and your primary doesn't fight to see if a medication you need can be covered with insurance (which he doesn't, he claimed he would try and months later I never heard a peep) then this is right up your alley. So sad. Don't recommend at all. Just changed my primary.

Came in to get a 2nd opinion on some health questions and the Filipina lady in the front informed…read moreme that she'd have to see if my insurance will cover the visit and that they don't take any walk ins so she'll call me closer to end of day around 4:00pm to see if I can come in tomorrow because that's their soonest available time. Received no call, or even to follow up if I still have an appt for the next day. Thank you but no thanks.

Yesterday was my second visit to this facility in a couple of years. My previous visit was a good…read moreone and this time was no different. 'Relatively short waiting times and first rate doctors, both times. I was in serious trouble when I visited a year ago and they pulled me back from the edge of a possible sepsis infection. Yesterday's visit was less dramatic but Dr. Kilaghbian is an impressive doctor and I felt I was in competent hands. Based on the reviews I've read, my opinion is an outlier but I do recommend this clinic. I've encountered more than my share of poor care at hospital ER's over the years and, for me, this is a far better way to access medical care. Maybe one criticism before I go, there is lots of discussion in the reviews about the front desk staff and it might be justified. That position is critical in setting the tone for the entire patient visit. It's a tough job but manners do count for a lot and (as you can clearly see in the reviews) make a lasting impression.

EXPENSIVE and EVASIVE about billing…read more I came in here for a suspected case of strep throat. I didn't have an appointment, showed up right when they opened, and was in and out in about 45 minutes, maybe 10 of which was with the actual provider. The place was nice and I left feeling like I received great care. They said there's no copay and that the bill would be submitted to my insurance. All pretty normal. The bill came and it was for over $700, nearly $500 of which was my responsibility. There was no explanation of what the bill was for, just an amount due. I spent the next couple weeks trying to get an itemized bill to no avail. I texted the number they texted me from. No reply. I emailed the address they emailed me from. No reply. I called the billing number and got an AI assistant who said they'd provide me with an itemized bill. Nothing came. I showed up in person to ask for the itemized bill, and all the person at the counter could give me was the amount due. They said they have no other information...at the actual place that provided the service. ALL I WANT IS TO KNOW WHAT I'M PAYING FOR. That's it. I know urgent care can be expensive, but I'm not just going to throw money at it without an explanation! They get two stars only because the service was good, the place was clean, and there was little wait for a walk-in. Now this refusal or inability to provide me with a detailed bill makes me think they're up to something shady.

Doctor Hanif is one of ONE! He's been mine and my husband's doctor for a few years now. He manages…read moreyour full profile of health, will chat with other doctor's you have, will manage your medication(s) and vaccines and will work with you through travel, overseas or urgent needs. He never makes you feel badly and always talks to you about your health in a way that is necessary - but with great bed side manners. He is a life saver, honest, fair, kind and the best of doctors. He should win an award for his services - seriously. I had reached out to his office when I was overseas traveling for work several times to ensure that overseas doctors were making the best decisions for my health. I'll never switch primary care doctors and would travel from far to see him. After a heavy bout with allergies he worked with me to figure out what I was truly allergic to. He LISTENS! He takes your health SERIOUSLY! He is great at what he does. A TRUE PROFESSIONAL! I definitely recommend. 1000 out of 10.

Dr. Hanif is friendly and attentive. I've taken both in-person visits and telehealth and had a…read moregreat experience with both. The office is efficient and easy to schedule through Zocdoc or phone call.

I was seen at weho center but the staff member damian who helped was amazing and quick!!read more

AHF Wellness Center - Western in East Hollywood has been my go to center for a decade, aside from…read moremy primary care facility. They're open five days a weekend, Tuesday through Saturday. Opening from 10AM to 8PM during the weekdays and from 9AM to 5PM on Saturday. The online system via Healthvana is easy to navigate. You create a profile and can make updates as well as receive updates about your labs. You're able to access via mobile or at one of their kiosk inside. Depending on the day and your needs you can be seen rather promptly and address any concerns with a provider. The staff here is friendly, personable and thoughtful. They keep this confidential referring to individuals by their number. The Aids Health Foundation aka AHF has offered free testing services since the early 1990s, with this flagship location taking full effect in 2017. Offering free walk-in as well as appointment-based testing for STIs/STDS, HIV, and other services including vaccines, PEP treatment and PREP services for Descovy, Truvada and other HIV prevention medication. You sexual health is important to know and keep up with and nothing to be ashamed of #KnowYourStatus - one thing I truly love about AHF - Western is it's open to all. Free contraceptives. Free candy/suckers. Free services, though you can donate, which I do once a quarter. It's a short stroll from Hollywood/Western station and parking is easy in their lot and/or street local parking. Always dig the music here + free Wi-Fi. Their West Adams location is open on Mondays, but closed on Tuesdays with similar hours, but I highly recommend AHF Western first and foremost.

This is a great pediatrician office. The front office staff is helpful. The nurse is so good with…read moremy kids and always is friendly and makes going to the doctor fun. Dr. Z is so thorough and helpful as well as kind. She explains everything to my kids before she does anything. Highly recommend! They accept medi-cal

My sons have been going to Dr Ashburn for years. The practice has now moved and I believe he has…read moreretired sadly. One of the best doctors I have ever had the pleasure of meeting. We recently went for a check up with our new doctor, Dr Zakiuddin and she was excellent as well. The nurses are staff are all wonderful. They are always friendly and accommodating. Seems like some of the negative reviews are based on how they perceived their phone call was taken but they never even went. Take it from a 12 year customer who has been all over the world.

Urgent Care on Glenoaks has been absolutely wonderful. The staff are always very friendly,…read moreefficient, and professional, and the doctors truly take great care of their patients. I have been coming here for many years and have always had a positive experience. Highly recommend.

I like this place, it's fast, clean and the doctors are great; But to pay a freaking bill I keep…read moregetting hung up on or told to call later. It's very annoying and there is only one number on the bill to call. Which is the number I keep having to call. The online payment with my email doesn't show a bill so everything is so confusing. Please fix this issue or get another representative with billing.