May 2011 This is a veterinary hospital, run for the most part by Kevin Wright, veterinarian. Mr Wright boasts at being the top of his field as a reptile and amphibian specialist, but not as an exotic bird specialist. His self-made profile states that "he is dedicated to advancing the exotic animal medicine profession through quality work; as deeply involved in the education of veterinary students and clinicians; as an ambassador of good will for the exotic animal profession; as committed to the future potential of this field; and that he embodies the essence of stewardship of exotic pets species" These high hung values in writing apparently do not apply when it comes to his receptionists and office staff! I personally have seen the darker side of this vet and hospital when i had a very bad and frightening experience with a tight-lipped, inconsiderate, rude receptionist, who presented a put on superior, better than you air, talked down to me in a condescending manner, and refused to give me a detailed rundown of prices and services allegedly rendered on my last visit to this hospital. I had brought in a sick canary, and I just was simply asking for a printout of alleged services and prices, as I had received many times before when I brought in my rescue birds for checkups and illnesses. Mr. wright, after hearing my complaint, decided to take the word of the receptionist, who apparently lied about the negative events that had taken place that day, instead of my true and accurate description of what happened. The result was that Mr wright revoked my much needed rescue discount, and I was banned from the hospital as a customer, even on a regular fee basis. all this because I had to keep asking for and insist on receiving a printout of alleged fees and services. I am a proud member of the "seed crackers society", and I was also refused the stated discount for members of this club, as was posted in their last club newsletter. I can not in good conscience recommend or refer anyone to this veterinarian or his facility. apparently his ultra high status in the profession has made him forget what is really important, the medical side of sick and needy homeless pets. also apparently his office staff is geared to making the appointments and collecting the high priced service fees from upper class clients who can afford it. ~Just a last note~ The poor canary, who was a rescue and was bleeding and having difficulty breathing, who I brought in on an emergency basis, after the expensive treatment is still sick! BirdieMan Exotic Feathers Rescue Corral http://www.myspace.com/birdiemanexoticrescue read more

I have been going to Arizona Exotic Animal Hospital since I moved to Arizona a year and a half ago. Dr. Johnson is the vet I normally see and I am 100% satisfied with him. He was recommended to me by a friend who owns and operates a ferret rescue. She recommended Dr. Johnson as "one of the best ferret vets in the state" and she wasn't wrong. Dr. Johnson began treating one of my ferrets for a very aggressive insulinoma last year. He was always very compassionate, knowledgeable, and took care of my ferret like it was his own. When my ferret got too sick to continue treating, Dr. Johnson made the 45 minute drive out to my house in the West Valley to take care of him. The private cremation was affordable and they gave me a little clay marker with his name and paw print on it after the fact. Now that my other ferret is sick, I am at least comforted by the fact that she has the best team of veterinarians and CVTs in Phoenix caring for her. I have not seen this level of commitment and compassion from a veterinarian in a long time. It's not just the veterinarians who are fantastic, the entire staff is friendly, helpful, and knowledgeable. One time when my ferret had a bad reaction to a vaccine, Dr. Johnson worked with the vaccine company on our behalf to have her vaccine paid for and all follow up treatment paid for by the vaccine company. He really does go the extra mile for his clients and their pets. The office is always clean, the waiting room is furnished nicely and they offer free coffee, bottled water, and hot chocolate. Don't worry though, you won't be waiting long. We're always in an exam room within minutes. This place really is top notch for exotic animals. I wouldn't think of going anywhere else. My only regret is that they don't treat dogs and cats. I don't care for the idea of my cat seeing a different vet. Furthermore, they offer military and student discounts! This place is excellent on all levels. read more

I am so impressed with the Arizona Exotic Animal Hospital in Mesa, Az. Saturday evening one of my guinea pigs would not eat or drink. If you know guinea pigs that's critical as they can die from lack of water and food quickly. We tried again Sunday morning.....my guinea still would not eat or even move around. I looked online for a possible emergency exotic animal hospital and to my surprise Arizona Exotic Animal Hospital was open Sunday. I called and scheduled an apt right away. Immediately Dr. Stephanie Lamb said his head is leaning to the left and he was bobbing as he walked. She said it looks like a deep ear infection which will impact them eating, drinking and all activity. After the diagnosis she sent in her assistant, Rebecca to show me how to give antibiotic, pro biotic, pain med, vitamin C, Critical Care and a med to stimulate the gut and she also gave him some fluids as he was dehydrated. Rebecca was so good with my guinea pig and he was good being in her care. She showed love and compassion as she taught me how to medicate him and feed him. I was more than impressed with the entire staff. Dr. Stephanie Lamb diagnosed him right away and had Rebecca start the meds and food while educating me on all. By the time I arrived home my guinea pig was walking around....taking a few drinks of water and eating a little. I am continuing the meds and Critical Care as shown by Rebecca and today he is eating and drinking on his own. I will continue all meds and some Critical Care to ensure he continues to be strong. As I said it was a Sunday so I expected any place to charge weekend prices but the total was so reasonable and affordable. They also took Care Credit which is a great benefit. I cannot say enough about the entire staff at Arizona Exotic Animal Hospital. Great people who care and saved my guinea pig. Blessing to Dr. Stephanie Lamb, Rebecca and staff. :) read more

Hello pet enthusiasts! Arizona Exotic Animal Hospital (AEAH) is THE place to take any pet that is not a cat or a dog. Dr. Johnson is so amazing. I have two Veiled Chameleons, a female,Lucy,(who is now 3 years old) and a male, Yoshi, (who is only 11 months) both whom have been to AEAH. When Lucy was about 1.5 years I noticed that she was having trouble eating. Because she was a small exotic lizard I thought that there would not be a vet that could help but while doing online searches I found AEAH and called them immediately. They fit Lucy in that day and were able to educate me about what needed to be done and how to do it, as well as providing me with proper medication and supplements. Though there was a one in four chance that Lucy would live she made it and is happy Thanks to AEAH :) (and it was reasonably priced). Chameleons are very finicky creatures and almost a year ago I acquired a baby male chameleon (Yoshi). On Friday night last week his Left Hemipenis protruded and would not retract which is known as a prolapse. Unfortunately I had to work all day on Saturday but I was able to get him in to AEAH on Sunday, I was so relieved. I had read many things online and all were very negative about his situation but I brought him in and Dr. Johnson did not see any real concern (other than the obvious protrusion). Dr. Johnson was very kind and gentle with poor Yoshi and was able to preform a necessary surgery to remove the then necrotic hemipenis. Within an hour Yoshi and I were on our way out of the hospital with the proper medication and care treatment required to return him to peak health.(Once again reasonably priced) Thank you so much Dr. Johnson and AEAH! You guys are amazing and I consider myself and my pets lucky to be able to call you my Veterinarian care :) read more

I am very dissatisfied with the service I received at Arizona Exotic Animal Hospital. I originally took my bird to a veterinarian in Scottsdale, but switched to Arizona Exotic Animal Hospital because it was closer to my home. The staff and vet were extremely unhelpful, and I felt like several of the receptionists I spoke with did not have good attitudes. My bird had always been very ill, but when his life was coming to an end, I took him in to Arizona Exotic Animal Hospital in search of some advice. They immediately recommended that my bird have surgery. My bird could hardly even stand, and they wanted to perform a surgery? It seems to me that this business, truly is a business. They were more concerned about making a profit, and not about my bird's quality of life. I took my bird to another vet because I did not think my bird could survive a surgery, and I was right. The other veterinarian I saw prescribed my bird some medication that would make him comfortable, because that was really all that could be done. I DO NOT recommend this animal hospital after having such an all around negative experience. They are not concerned about a animals quality of life. read more

They've done it again! I had to take my hedgehog for a nail trim yesterday around 10:30am-11:00am and here's what happened: The staff was friendly, courteous, professional, and also had a great sense of humor! As a veterinary technician myself (small animal) I understand how stressful and demanding this line of work can be; but everyone there handles it with grace and professionalism of the highest degree. I also had the pleasure of meeting the hospital mascot, Apollo, the Moroccan Uromastyx! Katie, the CVT there, always takes good care of my hedgehog boy and also gives me general health status updates from her general observations. Nikki of reception is driven not only by customer service and transparency, but her sense of humor is golden. I look forward to my hedgie's next annual exam with them; and if anyone has an exotic species pet in Arizona- this is the place to go 100%. read more

I usually take my marmoset to the Phoenix location. I've called Monday to set up an emergency appt for my monkey since he hasn't been eating and they said there was no doctors available that all docs called in off. So I just hang up I was very frustrated then I've called the nest day (Tuesday') and they said they've only have one doc available so they couldn't see him so they sent me to the Mesa location. From Phoenix to Mesa drove 45 min and adoro. As I get there the nurse told me the doctor that was in she couldn't see him because they were not familiar with primates ... hello it's an exotic animal and exotic hospital. So they wanted me to bring him back Thursday. They don't know if he will make it alive by Thursday. So frustrated not to be able to have a doctor specialized in primates at an exotic animal hospital. read more

I recently had four rabbits spayed and neutered at Arizona Exotic Animal hospital.. My only boy, Bear, his Mom and two sisters Pee-wee and Pee-Ra.. The rabbits mean everything to my wife and I. AEAH is definitely piece of mind knowing we have knowledgeable staff and doctors to leave our Buns with if needed.. All four surgeries went great, Doctor Corcoran and Dr johnson split the procedures.. Stacy at the front desk is awesome and couldn't be more welcoming. She answered all our questions, she knows her stuff.. Also Rebecca, a vet tech was great with all of our bunnies, she showed us some handling tips i.e. Nail trimming, post-op med admin. I made four nervous trips for 4 surgeries and each time they made me feel at ease.. Highly recommend Arizona Exotic Animal Hospital for any exotic pet.. THANK YOU AEAH read more

i brought my ferret in to be checked because he was super lethargic not eating much and very dehydrated. The staff was super nice and seemed genuinely concerned. The first doctor seemed only interested in keeping him overnight. He ended up staying 3 night with little improvement. I ended up taking him home with no answers and a $5,000 vet bill. They had a carnivore diet prescription that I got. Which he seemed to like and actually eat. About a week later i needed to get more food for him and i called them to get a refill and they refused to give it to me unless I brought him in for another check up. I am tapped out on money I told them and just needed the food . So they rather him starve cause i cant afford to bring him in. Crazy read more

Chompi, my native Desert tortoise was suddenly ill. I called and got an appointment for three o'clock the same day. By the time we got to the hospital Chompie was not moving and could barely open her eyes. Dr Lamb thoroughly examined her and explained everything she saw as she went. She recommended we euthanize her and I knew she was right. I had Chompie for 20+ years and was very upset. Both Dr Lamb and the Vet Tech were ever so kind, and gentle with Chompie and me. I would definitely want to recommend them to anyone with a tortoise. read more

Dr Lamb has consistently gotten to the cause of problems quickly, and her recommended treatments have extended the lives of our birds and improved their quality of life. We have gotten all our birds as rescues/rehomed for many years now so we're usually dealing with geriatric bird issues and Dr. Lamb helps us stay on top of it. Dr. Lamb being up to date on new treatments and knowledge read more

My parrot always loves her check ups and boarding with her buds at the Arizona Exotic Animal Hospital. She's the crowd pleaser and gets lots of attention. She's such a ham. They always stay in touch, I can call and check in her and I feel confident that the other birds and her are safe being screened prior to boarding. read more

Dr. Lamb is a treasure! My parrot felt comfortable with her immediately, and wasn't at all traumatized by the beak and nail trim - which has sometimes been the case with other vets :). She is also very knowledgeable about parrots, and has a trustworthy and very friendly disposition. read more

Have always had good experiences with the vets and technicians here. Doctor Lamb is very good about answering question re: treatment/problems for my birds read more

Great experience each time I go. The front and back staff are always nice and helpful, and they show much love to my bunny.

Friendly, kind, compassionate care for my hamster. Went to the NW Valley location.