Syed was awesome. Perfect work on the phones (had two iphone Xs with broken screen and back glass). Great price with guarantee, couldnt ask for more! Certainly would recommend this business. read more

Went to get my shattered LCD screen on my macbookpro fixed. I was so happy for the price that I paid and they also had a college student discount! I will be sending people your way! One of my classmates is coming with a water damaged keyboard. Thank you for being so nice and fast and excellent pricing! I love the work that was done! I would love to get the name of the person who repaired it and the person who greeted us because they did an amazing job! When I brought in my laptop they looked excited to work on it, which I have never seen out of a person before. It really shows how passionate they are about their job! Go here for your apple repairs! Do NOT go to the Apple store because they may not even look at it! Thank you we will definately be back in the future!!!! read more

My iPhone 5 screen started bulging out and so I took it here after Walid the owner was quick to reply to my message. It turned out to be a bulging battery so it cost only $30. Got it repaired while I waited and now I'm a happy customer. The sales/repair girl was nice too. She answered all my questions with a friendly smile! I would go back for all my non warranty apple product repairs. read more

This store is amazing...the staff are so friendly and helpful. I was able to get my Mac Book Air repaired and even an iPod for my nephew. Their pricing is way cheaper than the Apple Store or any other major chain phone stores. I highly recommend using their services. read more

Wow, these guys blew me away today with their level of service and friendliness! Fixed my daughter's Macbook while I waited. Highly recommend them! read more

Hands down the best place I have done business in a long time! Honest and fair to say the least. I dealt with Apple, they told me they could upgrade my iMac all I had to do was come see them. I called Experimac and told them and they explained to me that Apple couldn't do what they were saying and explained why. Upon further research they were right, Apple was going to try to sell me a new Mac. I went to see them at Experimac because I could trade in my iMac for a better model and pay very little out of pocket. They transferred all my files and called me the next morning to pick up my new machine. I brought it home and had an issue. They couldn't see it but the HD was going bad or had an error. They worked to get another system and transfer things. Long story short I spent about 4 hours in their store (by choice) I watched them turn away business to Apple or Sprint, Verizon etc because the person could save money. Not once did I see them just say yes to anything they always asked questions and always made sure the customer was on the winning side. After several hours here I walked out with a system that is much much much better! All in all they did a fabulous job. I learned a lot, I had no clue they sold Mac's everything Apple. I thought they were just a repair and upgrade shop but they are much more! I would go here anytime anything Apple doesn't work, or you want an upgrade, or just need another. At a fraction of the price you can walk out of there with your new toy and still have money to go next door and get a steak or the other way and get a doughnut!! The staff here is A plus! I wish I could give them more than 5 stars! read more

They know their Apple products here and how to repair them. They sell some refurbish Mac's, iPhones and iPads, but if you need something repaired, this is the place to go. I had two iPhone batteries replaced in less than an hour for $50 ea. read more

Syed is very knowledgeable and personable. He is awesome, trustworthy and awesome people skills!

Took my busted iPad mini to Experimac last week. They were super nice and attentive. Screen replacement price was completely reasonable and much less than other repair places in South Chandler. I brought my iPad in about hour before they closed. They indicated they might be able to squeeze it in by end of day but first thing the following morning was more likely. Sure enough, my iPad was ready first thing the following morning. Couldn't be happier with the customer service, the work and the cost. I will definitely be back. Thanks guys. read more

everything about this company is amazing- good people and good work. we've been going for a few years and they are AMAZING!

Yes was greeted by Kevin dropped my phone off broken and picked it up 2 hours later perfect great price great job definitely coming back

My husband and I went in with a "vintage" MACBook Air that was not working properly. I must admit I was super skeptical of these types of businesses but I was pleasantly surprised! Every single person we dealt with was fantastic! They went above and beyond what was expected! We ended up getting the old one fixed And purchasing a previously owned MACBOOK PRO! With the 90 day guarantee we couldn't go wrong! I definitely recommend them to anyone who needs some help with their computers! The only reason I didn't give them 5 stars is because it's been less than 24-hours since we were in there and I need to leave room for more accolades! read more

This site is no longer owned by Nadine and no longer serviced by Cierra. This is no longer the place of exceptional service and products at great prices. My recent experience highlights the difference. A couple months ago, when under previous ownership, I explained the trouble with my desktop to Nadine. She told me that the video card went bad and that she had the replacement card. A total charge of less than $300 USD would be the cost. Since I had a working laptop, I decided to wait until I was ready to get the needed repairs. In early July, when financially able to repair my desktop, I went back to Experimax, Chandler. I was informed that the shop had new owners. Given the exceptional service that was previously provided by the servicing technicians, I thought nothing of proceeding. The technician told me that all was well with the computer. I was informed that he turned on the computer and everything worked well. He told me that he changed the color on the screen because it looked a little dim. And for this "inspection" he charged me $100 USD. Once reinstalled at home, the computer images were dimmer. Try as I might, nothing was able to brighten the screen to the level during the previous usage. Within a day, I noticed that not all of the "functions" were available: working in a substandard manner. So, the next day, I took the computer back to Experimax and explained that something IS wrong. This time, the technician was there with the new owner. I reiterated that there is something wrong with the computer and told them that a new video card was needed. The technician proceeded to tell me that I was wrong. The owner, with less technical knowledge than the technician, told me that she would directly speak with Nadine and would ask her about my computer: given that I had previous dealings with Nadine and this shop. The next day, the owner informed me that Nadine is on vacation. Once Nadine returned from her vacation, the owner would directly speak with her to get an analysis of my computer and situation. A couple days later, when the shop was closed, I looked through the window and saw my computer unmoved from the front desk: exactly where I left it a couple days earlier. A couple weeks followed before the same technician called me; by this time about three weeks had passed since I first left the desktop at this shop. He told me that after his analysis, the video card had indeed gone bad. He then informed me that in this computer, when the video card goes bad, the entire mother board would need to be replaced. And, given the cost of the mother board, it would be best if I just bought one of their used computer that cost a minimum of $600 USD. 1. I knew he was lying. This was an older unit, before 2012. These units were designed to easily replace and upgrade desktops and other units. Was insulted that he would think that I would believe his lies, and disgusted that he didn't know the difference. 2. Cheaper units are available online through eBay and Offer Up. I know this because I bought an upgraded unit for $300 USD while waiting for this shop to "get its act together", out of respect for Nadine. 3. The technician refused to refund the $100 USD charged diagnosis fee. He said the best he could do is to provide me with accessories that added up to the total charge or to apply that charge towards another unit. A couple days later, I went back to the shop. The same technician was at this shop. I told him that I wanted my computer returned to me and that I wanted my monetary refund for "diagnosis". At that time, he gave me my desktop. However, now that the shop has new "new" owners, not only is monetary refund available, he is not allowed to allow exchanges. The two New Owners, had no idea of my prior experience with this shop. Although sincere, they expressed that they would not refund my fee. Their position was that the debt belonged to the previous owner: not their problem. Although I respect their position, am not satisfied. To make matters worse, these new owners know less about Macs than the technician. This conclusion was proven right there on the spot. As the Universe would have it, a manager with Mac Repair Experience was there at the shop. The new owners listened to me explain how I know that their technician is insufficient. The Mac Manager confirmed my analysis: all of it. That model desktop computer can be repaired with replaceable parts; a video card being included in this possibility. Final Analysis: 1. This site is not able to repair Mac Products. It is better to seek another business with their knowledge, and 2. If your product cannot be repaired, seek online avenues. Your product will be guaranteed and offered at prices that are much more reasonable. This is not the same shop owned by Nadine. Do not expect the same exceptional service and quality products that were provided under Nadine. read more

These guys are the best! They are friendly and efficient. We have used them for three different electronics repairs. They diagnosed the problem quickly and fixed it right away. read more

The staff was very friendly, and the repair was quick! They repaired an iPhone XR screen for us, and we were in and out in less than an hour. There was a nice shaded area nearby where we waited. They offered us a discounted screen protector. It was the lowest priced repair I could find in the valley, but wasn't lacking any quality! Would definitely return. read more

Experimax has come through again. I have used them several times now and every time they have been very quick, courteous and reasonable. Highly recommend them read more

Can't say enough about their honesty, patience and overall amazing customer service with my sons destroyed phone. They saved the day. Will absolutely go back! read more

Amazing customer service. Every employee knows what they're doing and talking about. The refurbished products are in great condition, couldn't tell the difference between a refurbished macbook pro and a brand new one read more

Great experience. My son trashed his cell phone screen (not just cracked it). Though we had cell phone insurance, Experimac Chandler gave us a reasonable price that was comparable to the deductible on the insurance - and done in only about 2 hours! The insurance would have been about the same money but the whole mailing back and forth and possible difficulties with data transfer (if necessary). Thank you Experimac Chandler!! read more

My iPad had had enough of 2020 and jumped off a chair face first. I took it in for a new face. Unfortunately for me, it was a Saturday and they are closed on Sunday. But thanks to Syed, he called on Sunday to say it was ready! Thank you Syed! read more

I went in there and dropped off my iPhone X for a repair. They were quick, friendly, and very knowledgeable!

My I-Phone 6 battery was shot and I called the apple store to see if I could stop in and get a replacement. They advised they could get me in 3 days from now. I called Experimac and she told me to stop by and they'd change it out for me right away. 10 minutes after arriving I had a brand new battery for my I-Phone. It only cost me $40 and some change. This place is awesome!!! read more

So Mac's can be tricky for an old-schooler. Walked in and met Chris. I explained my MacPro wouldn't update as best I could with my limited vocabulary, and he assured that he could fix it. In a flash, Chris gave me a call and the work was done. If you need help with your Mac MacBook or MacPro, these guys are the pros you need. I highly recommend them as Chris listened patiently to my description and was calm and friendly during every communication. These guys rock! read more

Although the fast service and price is great, the quality of the glass is TERRIBLE. After one LIGHT fall the glass breaks. This is the same for iPhone, and iPads. Therefore, I don't recommend this location for glass repair. read more

I needed to get several things on my iPhone 6s Plus fixed in order to trade it in. The staff at this store we're extremely professional and understanding of my needs. They didn't try to upsell me extra services and we're trying to help me repair the part of my phone that needed to be fixed for the trade in only and nothing extra. Another customer who was in the store at the same time had an iPhone 11 screen needed to be fixed and they checked the cost of fixing it at the apple store to make sure the customer was actually saving money by going with them instead of the apple store. This type of business ethics is something I really appreciated and makes me confident they are trustworthy. The quality of the repair was really high, I couldn't tell it had been repaired at all and I am confident I will get my full trade in. The pricing here was also much lower or equivalent than competing repair services in the area. The store was very spacious with place to sit while you wait and very clean unlike some other competitors. Overall I could not recommend this place enough! read more

Had an old MacBook Pro that wasn't operating the way it should and I wanted to sell it. Took it to Experimax and they got it done same day. Honest prices and great customer service- will always go to them! read more

Great service and communication. Took my MacBook there to be serviced and they handled it quick. Very happy with Experimac in south chandler. A+ read more

Experimax is my new go-to place for all things Apple. They have been an absolute life saver during this unforeseen time of starting our young children in online schooling during a pandemic. They have provided us tech support and gotten our older laptop up and running when we needed it most. Syed has has helped us during each visit and has been friendly, knowledgeable, and super fast with the services he has provided. They also sell used MacBooks, as well as new, and MacBook accessories, all which appear to be in excellent condition. This will be the only place I buy a computer or accessories moving forward. Thanks for the great, local customer service, Experimax! read more

Friendly, fast and competitive. I had trouble the next day with iOS 11 install and they helped with that also, no charge! Great customer service! read more

I pass this place 3x weekly and wanted to sell my laptop. Unfortunately they only deal with Apple but ended up with a good deal on another laptop. They were very helpful, friendly, and answered all my questions. read more

Although they didn't have the 27" iMac I was looking for, they were very nice and helpful. I would definitely stop in there again!

I can't say enough good things about Sierra at the Chandler store. I've recently helped my 94 year old mother purchase an iphone. Sierra was very knowledgeable, provided information we didn't know to ask, and transferred data without problems from a Samsung Core Prime to an iphone 6. She is very customer-friendly, timely, and can communicate in non-tech terms we can all understand. Whatever she's making, Experimac, give Sierra a raise!! She is worth gold. read more

I just love this shop. The shop attendants are helpful, intelligent and professional. Prices are great and service is speedy!

Syed worked so hard on my Lenovo Yoga laptop. If he can't get it done, I doubt anyone else can. His pricing is very reasonable and he works very hard for his customers. Plus you're supporting a small local business! I feel lucky to have come across his business because I feel it would have cost so much more to have this work done anywhere else. read more

Refreshing excellence. My iPhone lost a battle with a SUV tire, screen a mess. Sent a note to Experimac due to Yelp reviews. Was contacted by phone no less, in about 1 minute! Short polite discussion, began to prepare to depart for the store. Received a note from Experimac as I was leaving telling me that the repair may be less ($169) at Apple as Experimac charges $199. After looking at the local Apple stores' reviews online, and no longer having patience for cold and careless service, I drove to Experimac feeling that $30 is worth it to avoid the frustration of corporate retail. Repair ended up costing me less than $25, and 15 minutes in the store. Professional, honest, polite, customer centric, truly an exceptional business. read more

I enjoyed come trip here to have my old apple computers recycled. Although I was disappointed that I wasn't able to receive cash for my old computers, I will say my experience at this location was much better than going to the Apple store! read more

I just had a hard drive and screen replaced and also upgraded the RAM by Experimac for no more money than I would have had just to replace the hard drive. Sierra at the Chandler office is a very smart, and helpful tech who really gives great service. I'd recommend them to anyone who is having problems with their MAC but doesn't want to pay the high prices and long waiting times of the Apple Store. read more

Purchased a reburbished I phone 6S from Chandler store. Said phone was unlocked. Took to Sprint and it was locked. Returned the Phone to Scottsdale (Elmer) and was told they were replacing with another I Phone 6S. Had problems within the first week of replacement as phone kept losing phone service. Both Sprint and Apple said we were sold a damaged phone. It was not disclosed at purchase. We were told by Elmer we had 30 days to return the phone for a refund if not working. Store Owner told us no refund. Disputed charge with Credit Card Company. We were told by manager/owner Elmer was fired. NOT REPUTABLE! BUYER BEWARE HERE! read more

Great place to get a decent pay for old place without going through the hassle of trying to sell it yourself to another consumer.

I was very impressed with the service here, I've done a lot of research on pricing to and they are the least expensive for my iPhone 5 and my iPad mini. I highly recommend this place, took them 45 minutes to fix my phone which to me is really fast. Staff was very friendly and helpful. I want to tell everyone I know just to make sure that this company stays in business, because It's Nice to have a store that sells all the accessories you need, and I'm sure I will drop my phone again. read more