I really love this place. The staff is always very helpful, and they've saved me a ton of money by always helping me with my Apple needs!

I very foolishly dropped and broke the screen of my iPad mini, these guys fixed it perfectly within 24 hours and at a reasonable cost. The staff is friendly and the store is bright and clean. I will be a return customer. read more

Had my iPhone screen fixed before I moved, process was really quick and I was impressed. After a few months my phone began to have a little dark spot and I thought oh hey that's nothing, my screen started to have a problem after I moved and I thought it was simply a stupid apple bug so I got my friend to temporarily fix it because I did not want to spend another $150 after already replacing the screen for $130. I watched him as he opened my phone and he said I had many screws missing, one of them was even loose in there, flying around. One of the parts seemed like it was glued instead of just put back together. The reason my touch sensor effed up was because the woman didn't put it back correctly, I appreciate a new screen but not the sloppy work. read more

Dropped my iPhone (even had the tempered glass protector) and the glass shattered. Fortunately, found experimac on Yelp and decided to give them a try. Very friendly service. Had my phone back up and running in about an hour. Also - Good selection of refurb Macs - might be back to grab one of those! read more

Well, I would like to do a little homework before I make purchases. I went to the Apple Store and looked at the new Mac's. Their prices for the new computers are a little rich, but that's what you get if you want to Apple. I decided to look into a used Mac. I looked at two other stores before finding this one. I actually came across their advertising on the side of the road-1 of those little lawn signs saying they were down the street. Dropped in and I was impressed. The owner was great to deal with and she didn't try to blow any smoke up my you know what. Her prices were right in line with the other two stores, maybe a smidge or a smidgen a half less. I found myself busy like normal so I didn't make it back to this location for a couple weeks. I just happened to be in the neighborhood so it seemed like a good day to drop by and see what Macs they had. They just received a pretty decent new Mac and the pricing was where it needed to be. I bought it and she threw in a couple keyboard protectors. The next day I received a call from them letting me know that this computer just happens to have a three year extended warranty on it so she grabbed my email and sent that information over. Overall, I'm going to say this is a pretty great experience. Super friendly, knowledgeable and not pushy. read more

Went there the day after Thanksgiving for a broken iPhone 6 screen. Great customer service and quick repair!

Lifesaver. This place is great. Fixed my Mac and my iPhone. Incredible service...promised a ton and delivered more. I highly recommend.

I have used experimac on 2 occasions and both times the staff has been super friendly and took care of my problem in quick fashion

Very professional small business. Expertly fixes my iPhone 6S at a very reasonable price while I waited. Personable, phone never left my sight and he explained what he was working on as he did it. Store has several vintage macs which is neat to see as well as current used models for sale. read more

This place is awesome!!! Kind & courteous service. Close, convenient & helpful. I wouldn't go anywhere else for my iPhone or Apple needs!

Worked with Nadine. Very professional on the phone answers my questions and after looking over a few places and making phone calls went with Experimac. They have a quick service and very informed. I would definitely use them again and recommend them to others. read more

I have shattered the glass on my phone twice and both times I got it back it looked brand new. The owners are great people, as nice as they get. I would definitely reccomend this place to anyone who has a broken phone and as a teenage girl, I know a lot of people with broken phones. 11/10!! read more

It's amazing what they can fix here! If the Apple Store says they can't fix something, experimac can...and at a great price! I wish I would've found this place sooner. And great customer service as well. Can't recommend this place enough! read more

Great place to take your I-phone for service. All staff has been great to work with Nadine and John. Quick service and good price. Would recommend to anyone: read more

They came to my job ,15 min later and they where done! Cheapest place ever . And I got a free tamper glass thanks guys:)

Love these guys! I'm kind of accident prone and have had to visit them on several occasions... They're always super friendly and helpful, but today they went way beyond. I had put my phone in my cupholder that, I didn't realize, had a half inch of water in it. This messed up the home button and my fingerprint ID. I took it in to Experimac and Sierra took it apart at no cost and showed me how the water had turned the home button components brown; she gave it a quick cleaning and my home button started working, however the fingerprint ID still didn't work. I opted for a $25 water damage cleanup and she did an outstanding job and even showed me my phone components before she put it back together. She told me it probably wouldn't fix the fingerprint ID but it would prevent further damage cuz it was still wet inside even though I let it sit in rice for a day. Then she gave me a few ideas to try and they worked! I rebooted my phone and did a little messing with the security settings and my fingerprint ID came back. So, so, so happy. Best 25 bucks I spent in a while. Thanks Sierra! read more

This guys are amazing, I took my phone to get repaired they did a awesome job , The staff is friendly and they treat you like family.

Updating my review: Nadine and I reached a resolution that involved them reimbursing me what I paid for my Mac originally, before it was broken. While I wish the initial experience did not happen the way it did, I am impressed and grateful for how they chose to resolve the situation! read more

Just cant say enough about how great Experimac was in upgrading my iMac! Price was extremely competitive, and the service was FAST!!! If your looking for a reliable place in the East Valley for Apple repair or upgrades, look no further than Experimac! read more

Our experience with Nadine yesterday was exceptional. She went beyond the 'call of duty' to ensure we were comfortable with our newly purchased iPad. She is truly a multi task person as she handled telephone calls and other customers along with us and making all feel special. Her expertise goes without saying, there was never a question or concern that she could not answer and all this is such a pleasing manner. We highly recommend Experimac, especially if you can work with Nadine at the Chandler store! read more

My son smashed our mini iPad on the ground and I didn't want to pay $250+ to get it fixed with apple. I was looking for a quick fix and a great price and this place was it! I got my iPad screen fixed and back in 3.5 hours all for $107! Nice service and convenient location. read more

Alright, I'm updating my review to say that this place really did go out of their way to work with me when I told them that the phone I originally got from them was junk. I was thinking that they wouldn't give me a replacement phone after the return policy had passed, but they were really understanding and not only honored it, but when I wanted to upgrade to a better model, they gave me a good price and threw in a case for good measure. They told me to come back and get a replacement battery if this phone's battery had any issues, and to get repairs if I needed it. So far, the phone has been so much better than the phone I returned. They seem to think that it was the iPhone 6 just wasn't that great of a phone, but regardless, my frustrations are over. read more

Experimac, is a genuine service provider. The are really serious about their customers and adding value to their service. I had an issue with the service and their Manager Nadine took it seriously and pursued out of her way to resolve my problem and finally ensured that I was happy. read more

Great service and friendly staff! My phone was fixed quickly and I got tempered glass protection.

Brought my kids iPad mini to them to get an estimate on a screen repair. Price was reasonable and they did a good job quickly! Highly recommended ! read more

Everyone at this store delivers incredible customer service. They fixed my mother in law's mac book so quickly which saved us from having to go to the apple store. I'm so happy to have a mac store so close to home with great prices, nice staff and used mac products in great condition at reasonable prices. Thank you! read more

My wife destroyed her iPhone 6 display, and Experimac was simply awesome! They fixed her phone in about an hour, and were so friendly and accommodating - great experience! read more

Stopped in yesterday to see about how to get my cracked iPhone screen fixed. Sierra did a great job with customer service. The phone was repaired over my lunch hour and is working great. Stopped in today because the home button was making a loud clicking sound when pushed (was silent before). She knew right away how to fix it and did. This place is the perfect blend of great quality service and customer care. I love supporting the independent businesses. Sierra is an asset to her business! read more

Oh wow! We used this place one other time and they were fast and cheap! My daughter just broke her phone and they knew exactly what was wrong with, how to fix it, and bonus...it will be ready in less than am hour! Amazing read more

These guys rock! I bought a 13 Mac book and a few weeks later an I-pad. Fair prices, friendly above and beyond service. Don't take a risk with electronics. This is the place to go. read more

Terrible customer service. I brought my daughter's phone in for screen repair. Sierra told me it would be done in 45 minutes. I politely told her to feel free not to rush, that I would be back in 3 hours. Exactly 3 hours later, she texted me to say "I'm waiting on the screens to be delivered ...they were supposed to have arrived already but they are running late.." Huh? You told me earlier it would be done in 45 mins. I asked her for an ETA at that point, which apparently prompted her to actually check on delivery time (couldn't you have thought of that before you texted me about the delay in the first place?) - and her response: "I just called to track it...they didn't give me an exact time...so I will just have you pick up the device and you can take it elsewhere..." OMG, really? No proactive offer for a discount for my inconvenience, like, "hey, if you don't mind coming back tomorrow, we'll give you $20 off for the inaccurate information and waste of your time today" which would have been just fine for me. Nothing. I had to prompt her to consider a discount, and it was virtually nothing and was with the disclaimer that 'I can't promise you it will be ready by tomorrow either' basically was the tone. Really horrible way to handle the situation. I do not recommend entrusting them with your device, because even though they may say it'll be ready soon, I'm proof that they just say what you want to hear, to get you in the door. read more

I am going to tell everyone I know about this little gem. I called because my iPhone had an issue and wouldn't ring. It was otherwise working and dreaded the thought of replacing it without trying to see if a repair would work. I didn't want to mess with the appt at the Apple Store or the drive to a busy mall. I'm so glad I did- they told me to come right in on a Saturday afternoon And they'd take a look. , Sierra Johnson, who was the bright spot of my day, helped me. She took the phone to the back and 5 mins later returned with a good as new phone. She said a piece of lint was stuck in the headphone slot. and she handed it back with a smile I asked her to replace the protective screen cover and once again, with lightening speed I had my phone back in hand. Just when I thought great couldn't get better- my bill was less than 22 dollars. Unreal. I will recommend and return without a doubt. P.s.- this is a women owned establishment- and they ROCK? read more