He did a great job on my Ford Explorer. I appreciated his patience with my explanation with the problem. He also recommended a couple of things. I will be back to do them. read more

My car was towed here after my son had an auto accident. When I called to find out the cost to get the car, I was told the insurance company had to "release" the car to me, uh that car belongs to me. Nevertheless, my son and husband went there to get the belongings out of the car and they wouldn't let them gather the belongings until they came back and got a copy of the title (the registration was in the car) so if they would have opened it up they could have seen that. My son signed a release on Monday (he is also on the title) so the insurance company could tow the car away for their estimator. This place told the insurance company on Thursday (3 days later) that no one had signed to release it to the insurance company. I still had to get on a 3-way call and still go up there to sign the release paper AGAIN. Double talk, I can't have it until the insurance company releases it, but they can't have it until we release it. Then today (2 weeks later), we went to the insurance company's lot where our insurance company had towed and stored the car to retrieve the tags and turn them into the DMV and they "magically" were not on the car. I'm just thinking that this place took the tags off the car before the insurance company picked it up. I would not use them for anything!!! They are shady and double talking and very rude. read more

HIGHLY DO NOT RECOMMEND. Trash business, trash owner. Do not go here. The owner is an extortionist. Save your money and time just go to a credible mechanic shop. I was extorted for nearly $5000 for a brake job and "storage fees" of $45/day. Did not want to provide an itemized copy of fees nor any forms period. He said he had a lien on my mothers car and would sell it and I confirmed with DMV that was a lie. Storage signs were not visible nor posted for the public. He now has them out front after he removed boxes and trash sitting in front of it. After that he had the nerve to say it would take from 1-2hrs to give me the car. I called Rolesville PD at that time and Mike was feeling rather emotional and didn't like what I had to say about it and trespassed me from the property as if I would be caught dead in that filthy eye sore dump ever LOL! Literally in tears laughing, he really thought he was doing something. Believe the reviews and poor star ratings. Any other positive reviews are being created by the owner to combat the real negative reviews. Check the profiles, they are all brand new accounts with little to no activity other than rating him. He's a well known scammer. Rolesville PD will confirm, I also showed them the entire recorded encounter. They weren't surprised. He's a scum POS. Wouldn't spit on the guy if he was on fire. We are currently in ligation and a police report has been filed for his shady business practices. Go somewhere else or you'll regret it. Also found that equipment under the hood had been touched, removed and is missing. Will be suing for that also. read more

Very bad experience and in my opinion this business lacks the integrity I expect someone who is charging me for performing expensive work on my vehicle. Use them at you risk. read more

They do good work and try to explain the work they did and give your old parts back.

$500 estimate $1000 bill. Get your estimate in writing. Never again will I trust a verbal estimate from anyone.

Potential customers beware of the Unfair or Deceptive Trade Practices. My company contacted Expert Auto Services to help remove 2 vehicles that were stuck on a construction site within a mile of their business. Once he arrived he told the driver he estimated it would be about $200 to $300 to remove both vehicles. He removed both vehicles with help from my staff. basically doing everything except pulling the levers on the tow truck. Both vehicles were removed in less than 1 hour total. Then demanded $800 and would not allow them to leave without signing the paperwork. I have talked with several local people who have had similar experiences. BEWARE read more

If you can never use this company for Towing They will Steal out of Your vehicle and then when you have the vehicle towed somewhere they lie about the arrival time by 5 to 7 hours and make up excuses they are very unprofessional and thieves read more

Rip off artist. Overcharged for towing and storage. Charged $37 for daily storage. When asked for an itemized bill, he refused to give one until the bill was paid. I would not even rate a one start, but will not let me review without rating. read more

I stopped by this mechanic's shop on my way to my Nana's house because my service engine light came on. 20 minutes later I was out and on my way, it turns out my gas cap was not on tight enough. Well worth the time. Thank-you Expert Auto for great customer service. read more

THIS. PLACE. IS. AWFUL. If I could give negative stars, I would. My car was towed to this place. I called to find out how much it would be to get my car and I was quoted one price but when I got there, I was told a different price. I wanted to inspect my car before i paid the fee but Michael told me i had to pay first and sign a receipt stating that I had received my vehicle. After some back and forth, I paid the money. Before Michael brought my car around, I saw him putting my belongings back into my car! When I told him I saw what he did, he called the police. At this point he has my car and money and will not release it to me until the police get there. After the police arrive and my car was brought around I see that my driver side mirror was gone and my exhaust pipe was bent!! Of course he offered no explanation for the condition of my vehicle or a refund. read more

My vehicle was towed here after having a flat tire on a Friday afternoon. The manager told me they were putting a "very expensive" tire on the car. (It was a company vehicle.) However, when that same "new" tire was flat again on Monday morning leaving me stuck on the side of the road again, I discovered that they put the entirely WRONG SIZE tire on my car! I also had several people tell me that the tire was used and not new. Now I'm wondering if they even seated it correctly since it was flat again so soon. I would never use this business again!! I felt as though they charged the fleet company a hefty price for a used tire that should have never been put on the type of vehicle I have. read more

Cost me $THOUSANDS$, Damaged my vehicle, They had an inexperience non-certified trainee work on my A/C system. Ended up damaging my AC system by clogging it and adding too much freon. Took back for repair, but didn't fix the problem. Took my vehicle elsewhere. Would not refund my money - says my problems weren't documented - does not stand by their work. read more

The mechanic here tried to convince me to pay $1,100 to replace a section of the fuel lines on my Saturn. He talked at length about how difficult the job would be. I cross checked with several other mechanics, and discovered that this is a very inflated price for this service; an entire new set of fuel lines for my vehicle can be purchased for $160. When I confronted him about the exorbitant price he was asking for he lost all enthusiasm for completing the job. He implied that it was not worth his time to repair this issue for anything less, and tried to scare me into agreeing by suggesting that without his expertise I would probably have to get an entirely new car. Beware: the top priority of this shop is to make as much money off of you as possible. They receive a lot of business because of their location, and as a result they are only interested in doing the jobs they can charge the most money for. If you want to be treated fairly you're better off going to other businesses in Rolesville like Team Extreme or even Quality Care Automotive. read more

This guy was going to replace an engine in a Honda Civic for me. Said He was going to be out for 2 weeks which I said would be fine. After 4 1/2 weeks he wasn't back and had to pay $880 to get the car back so I could have it towed to another shop. All he had done to the vehicle is remove the head and have it inspected. About a $300 job at most. Not Honest. read more