Needed an oil change and to have my car looked at just to make sure it was in good shape to drive across the county... dropped my car off and asked to discuss pricing before they did ANY work. contacted three hours later and quoted me 2k dollars for a leaking radiator, windshield wipers and air filters and oil change. I declined service and said I'd pick up my car for another opinion. When I picked it up, they had already done the oil change (which I didn't agree to). And somehow the price changed to $1,100 just to do the minimum work necessary (radiator) to make sure it was safe for the long drive... Ummmm... so you charge $900 for air filters and wipers? I took it to another place down the street that was recommended to me. They did a great job and took car of the radiator, wipers and air filters for $850. Everyone here was really nice, but the prices are kind of a joke. read more

I've been going to ExperTec Automotive for 3 years. They have always been helpful, reliable and awesome! They take me home and pick me up once my car is ready. They have been a constant for my car and I trust them with it. Thank you guys! read more

I can't say enough good things about this place. Every time I need help, they always make me feel important and are concerned for my car and my well-being. Who can say that in these crazy times. Once again, they have been right there for me a my car issue. Can't thank them enough. read more

They were professional, knowledgeable and great at communicating throughout the process. Made it super easy for me from beginning to end. Unlike the other place I called, they were open on Saturdays and had a shuttle to pick me up and drop me off. Dropped off my car Friday night after work and had it back by next day 1 pm. I needed all new rotors and brakes. Thank you ExperTec! read more

Hardworking and honest. Friendly too! They even have a shuttle so you aren't without a car

*****Great Service***** Located just off of the 55, this shop has it all. I brought my car here for general service and for smog. They had open communication and communicated with me frequently. They finished the repairs and smog in the same day. They also had a bonus service.. shuttle service. I didn't have a ride home. When I dropped off my car, I was about to call Uber. The gentleman said no need we have a shuttle. Within minutes I was back home relaxing without a worry in sight as they worked on the car. The car was ready the same day and the small results were submitted electronically to the state. This shop has really good communication and customer service. It is great to have a shop that can do just about any repair in the neighborhood. The shuttle service really seals the deal for me. read more

Exceptional service. They will actually send you pictures of what needs to be repaired instead of just taking their word for it. They repaired my 2015 4Runner for at least $1,000 less than Toyota wanted. They will even pick you up and drop you off. They are very professional. read more

These guys are honest, friendly, and fair. They worked fast to get my car taken care of and were able to resolve a problem that other mechanics I took it to wouldn't touch. I'll definitely be trusting them with my business in the future. read more

These guys are friendly and reliable. They say they are going to do something and follow through. They are honest and hard working. Bringing my car here for the last 4-5 years and never had an issue with any of the work they have performed. Go in and ask for Gary. read more

Honest, talented and super friendly service. Roger and Gary are at the top of their game. I wish they had a location in Tucson.

ExperTec is great! I've had my vehicles serviced here for the past 4 years. I've always found the team to be honest, knowledgeable, with quality repairs completed on time. I'll continue to bring my vehicles here. read more

I needed a lot of routine maintenance. The work was done for the price quoted The work was done well Work was done the same day. This pretty much sums up a good job. read more

Have been going to them for many years now. They have very knowledgeable mechanics and are a friendly bunch. They also offer a nice service to take you back home after car drop off and will pick you up when the car is done. This is a very convenient service which I appreciate. I would recommend them for your auto needs. read more

Friendly, helpful staff, clean lobby and work bays, and about $50 cheaper than two other companies I called for an oil change. Even met a couple of return clients who raved about the nice people and the high-quality work they do at ExperTec. That's great to hear, and they were correct. Coffee, candy, a movie and fun conversations made my 40min wait in the lobby go by too fast. I've finally found the place to care for my 21-year old truck. read more

Excellent service and quality. Have been going here for years. Super reliable, honest and quality work. Free rides too!

Zero stars if I could. I had a coupon that required I make an appointment. No problem, I called and spoke to Savannah who was nice and stated if I came in within the hour, it would take about 2 hours. 2 hours for an oil change is a bit long but I had some time on my hands. Again, no problem, I drove in and was there just before 11:00am. Checked in was simple and super nice Savannah took the keys. She again said 2 hours. Took two cars down there so some errands could be ran, so I left. I called at 1:15 (2h 15m later) and spoke to Matt who said he didn't know if the car was done but did see a technician with my keys in his hand, so he assumed it was being worked on. He then said Savannah would know more and when she returned from lunch she would call me with an update. I decided to drive back because by the time I got there it would be close to 3 hours and my kids needed to be picked up. No phone call update either. I arrived at 1:50 and noticed the car hadn't been moved from where I parked it earlier. I talked to Savannah who was apologetic, but simply only said they were rotating through lunches and she didn't know I needed the car. Really? It's an oil change and damn near 3 hours later without being touched. Also, lunch breaks are not my issue to deal with. And I didn't need my car?, everyone needs their car and if you go beyond the estimated time, update the customer!!!! Oh no, that's not acceptable. Of course I had to leave and took the car back without my oil change. Could it be that I got crap service and put on the back burner because I was using a coupon? I sure hope not for your business, but I will never know. If anything comes from this review it'll be that I will NEVER go there again and obviously have lost my business. Secondly I hope that anyone who reads this knows that this place does not respect your time. Time is the only thing in life you cannot get back or create more of. You wasted my time today. Respect people's time and your business will be better for it. Signed, a VERY disappointed potential customer. read more

Very friendly, knowledgeable and professional. They are quick to respond and the service is great. I love how informative they are yet They are not salesmen. However they do how your upmost safety in mind. The front desk is very upbeat and welcoming and work very well with the back. They make the entire process seamless. They offer pretty much every service requested for a great value. This is the only place I will take my car. read more

I just needed my oil changed, and I have a 2009 Mercedes. I was pleasantly surprised by the way they answered my questions over the phone, and once they took my car, they went over and beyond my expectations. Mostly however, I didn't have to pay the outrageous fees that most automotive shops charge. They asked ME, if I had a triple A card, plus I brought in their expired flyer I found in the mail which they honored. I will be going there from now on- these guys are great!!!!!! read more

Amazing service and staff is so patient and understanding. I always feel like they're looking out for me and my vehicle's safety. Been using them for years since I moved down to Costa Mesa and will continue for many years to come. read more

Gary, Roger & Josh in the office are so professional, honest & nice! I had extensive work done and was offered a loaner car for a few days. It was great! Their prices are not only inline with others but they give great discounts making it the best place to go for not only big repairs but even a small oil change. They keep you updated throughout the repair process and we're very honest, even telling me I didn't need a part that others did. Their waiting lounge is nice and also comfortable. Highly recommend! You can't go wrong! read more

I, myself being quite mechanically knowledgeable, am always very suspicious of recommended repairs and inflated costs of most shops. This place, however, was a breath of fresh air from the typical rip-off repair shops we've all had experience with. My Mom needed a full service and check up on her 2004 Toyota Camry and we so we decided to try this place out. From the first phone call to the friendliness and manners in the store, this place really understands the importance of good customer service. In a world where there is no shortage of places to take your car, it's the customer service that brings people back rather than left feeling like they got taken advantage of. Second was the service: the recommended repairs was sent via text message (super convenient) a few hours after the car was dropped off. What we loved was that they included pictures of what it was that needed to be repaired...showing any oil leakage or wear on tires justifying the recommendation to repair or replace the part. We gad plenty of work done and we're relieved to see that they price was reasonable and the parts prices weren't inflated. They even threw in a brand new set of wiper blades for free. I would absolutely recommend this shop to anyone needing work done on their car. They are honest, friendly and the work done was done well. A big thank you from my mom and myself for taking care of her. The owner should be proud of the staff working the phones and the desk there. read more

I came in for an oil change and check up on my truck. I was surprised how friendly the staff was off the bat. Everyone was knowledgeable and the service was both quality and affordable. I've never had better service and friendlier staff than here and I highly recommend. I'm not one to normally leave a review but this is how good their service was. 11/10! read more

Great customer service. I told them that I was tired and they made me a fresh pot of coffee while I was seating on a comfortable couch in a nice waiting area working on my emails. I dropped my car Infiniti Q50 for an oil change and tire rotation and was consulted on my tire situation. I was informed of my car being ready on time. I will highly recommend the place for your car needs and I will refer my friends. Maria read more

A breath of fresh air. All the best adjectives you want to hear with mechanics: helpful, affordable, easy to communicate with, honest, and they do the job right. I did a simple inspection on a Sienna here about a year ago, and saw that everything they said was spot on as the life of the vehicle revealed the rest of the details over the last year. Came back recently with a Dodge Ram Van and have hired them for a fair amount of work the last couple weeks. Have worked with enough mechanics over the years to say that Expertec is a breath of fresh air. I feel like they are committed to being right by me as a customer, give me the right price, and be honest with me. Definitely recommend. read more

I took my old 1995 Nissan Sentra to them to get smog checked. They said that it had a knocking noise and that the engine needed to be replaced and would cost x thousands of dollars. I have no plans to put any large sums of money in this car. So I left and was bummed at the prospect of having to buy a new car right now. Fortunately, my mechanic suggested a different facility for star testing. I took it there and it passed. Not sure what rating to give because they did not do anything to my car. However, they refused to smog it and based on it passing at the other facility, they were incorrect. I arrived at my appointment time and ended up wasting about an hour of my morning waiting for them to tell me they did not want to smog it. On the upside they did point me in the direction of a great little breakfast place just down the street. read more

AC system check Friendly Excellent service & advice Immediate appointment and fast diagnostic Extremely convenient with drop off and pick up shuttle Very fair pricing Very honest read more

These guys are the best. Costa Mesa group is definitely my new go to mechanic. They fix everything from old yo new. Knowledgeable, locally owned. Wouldn't use anyone else going forward. read more

This is the third time I have had an oil change done here at Newport Beach Expertec Automotive. They are always responsive and get me in right away. There has never been an issue with the cost quoted, nor have I ever had them try and up sell me on a product or service. True, honest and trustworthy. A big thanks to Gary's team at Expertec. read more

Such a great find! My car never needed anything until recently! When bells and whistles went off, they addressed all the remedies, received parts needed quickly, and offered chauffeur for my ride home. read more

I'd give zero stars if possible. AVOID this place. RIP OFF. They will upcharge and upsell shamelessly. They will also mess with things to make you have extra things to "fix". Absolute con artists. Beware! Will try to make a few THOUSANDS extra to fix a $400 problem. Asked them to find out why my car was running rough (repeatedly). They never could figure it out. They actually gave the car more issues. Turns out it was spark plugs. Spark plugs!! Pretty basic, right? But wanted thousands to fix a made up issue. F these guys! NEVER GO HERE. read more

I called to set an appointment for a smog check and they were very accommodating to the day and time I needed. When I brought my Honda in, they took care of it quickly and efficiently. I used a coupon and there were no problems at all. I'll bring my car in for any future checkups or repairs read more

Friendly, quick service with reasonable prices. Pretty good about honoring promos mailed or listed on their website.

Took this place to get a diagnosis for my vehicle and they tried to charge me 2,500 for a window fix ... and left my buttons all lifted .... Went to another mechanic And he was able to fix my window for 250 and I have No ISSUES. this PLACE left my buttons lifted and not it looks all fucked up . Do not recommend read more

ExperTec Automotive - Auto Repair Near Me - Costa Mesa, California

ExperTec is an excellent auto repair facility. Over the years I've brought my car in for smog checks and one minor service for which they didn't charge me, but I had never used them for annual service or any specific problem. Nevertheless, in watching them work with others, the shop staff's helpful nature and desire to treat the customer right were impressive. I finally had a chance this year to have ExperTec work on my car. They took the appropriate time to diagnose and fix some problems and did so for a fair price. When I ran into a new problem a little bit down the road, Gary and his staff in Costa Mesa jumped right in to help and were gentle with the bill. This is a facility that understands the importance of customer service, treating the customer right, and building loyalty. I will be going back to ExperTec for future service on my cars. read more

I got a coupon from them in the mail and decided to give them a try for an oil change in my Range Rover. Was extremely happy so I brought my BMW for a bigger project that was completed at 1/3 rd the price quoted from the dealer. Finally honest mechanics that will take care of luxury vehicles without robbing you! read more

Great experience with a 30k mile service. The technician explained everything that would be done at the service and what each service code meant. I felt very assured that only what was necessary was being performed on my vehicle and that I wasn't getting charged for unnecessary items. The complimentary shuttle to and from the location was an added bonus! read more

ExperTec to my rescue again!!! Thank you Josh and Gary again for taking good care of my girl again. My '94 explorer was dumping fluid and I had visions of a new radiator, water pump, etc. Turns out I blew a hose. Simple fix, right??? Nope! Because my girl is old ( like me) that particular hose was not normally carried and would have to be ordered. Car wouldn't be ready for two days. But Gary and Josh pushed on and finally found the hose needed, called that the hose was being installed as we spoke and she would be ready in 20 minutes!! An even bigger surprise, my bill was less than I expected!!! I use ExperTec for all my repairs on my Ford and I feel like these guys are family. The guest area is always clean, Michael, their driver for customer rides home and pick up is really a great guy. They are also AAA sanctioned. I'd like to recognize their service technicians who do the repairs and installs. The work they do is nothing but the best. Thank you! I know this is epic but can't say enough about the good people at ExperTec.! read more

ExperTec Automotive - Auto Repair Near Me - Costa Mesa, California

Would give these guys 10 stars if it was an option! Came in for a second opinion after getting sketchy vibes from the initial place. Gary and team provided excellent service and fixed my car within 24 hours! They updated me every step of the way and called before moving forward with repairs. They even gave a courtesy call a couple days later to see if there were any issues, now that's 5 star service! The quote was half of what the first place tried to charge and I felt I was getting quality service at ExperTec. Highly recommend this place and will be coming back for any car repairs. read more

I recently came here to get my car fixed and I was happy with their services. They got things done fast and efficiently. My car is running much smoother and I greatly appreciated everything that ExperTec has done. read more

Customer service was great. Josh took care of my car like it was his own. The shuttle service was perfect.