The did an amazing job. My car gets some scratches, Fredd gave me an alternative repair plan and…read moresaved me a lot of money. The outcome is fantastic! Highly recommended!

The owners Emma and David are down to earth, friendly and very knowledgeable. They explained…read moreeverything to us and we went with their quote to have a complete car repaint, door dings removed and new rims buffed out from scratches. Our 10 year old car looks like new at a fraction of the price of a new car! We highly recommend this family owned business! Mark & Elena

Gagan is amazing at what he does. Highly recommend him and his team for any auto repair needsread more

I brought my truck to ASM Auto Body & Repair in Hayward for a door re-alignment and paint job, and…read moreI'm really glad I did. From the start, Gagan was upfront and honest about what my truck actually needed. He offered solutions that other shops hadn't even mentioned, and gave me a clear, reasonable quote with no surprises at the end. He walked me through exactly how his team would handle the repair, which gave me a lot of confidence going in. The turnaround time was quick, and when I picked up my truck, the door alignment and paint work looked great. It can be tough to find a body shop where you feel like you're being treated fairly. If you care about your vehicle and want honest work at a fair price, I'd highly recommend ASM Auto Body & Repair.

5 stars for Bob purely based on honesty, professionalism, kindness and customer service…read more I reached out regarding damage on my salvaged VW CC after a hit-and-run from an unregistered RV. Bob gave me a realistic quote, but more importantly, he took the time to genuinely guide me instead of just trying to sell me on expensive work that didn't make financial sense for my situation. Even though I'm probably not going through the full body shop route, he still went out of his way to explain my options, educate me on the differences between body work vs PDR, referred me to someone he trusted, and even personally vouched for me and texted the guy on my behalf trying to help me out. That level of kindness and authenticity is rare these days. You can tell Bob genuinely cares about people and takes pride in doing things the right way. If I ever needed proper body shop work done in the future, he'd absolutely be one of the first people I'd call. Highly recommend.

If you want an experience where the body shop damages your vehicle and completely denies any…read moreresponsibility, a constant hassle of them saying your car is complete only for you to find that it's not, and for the timeline to be quadrupled then Bob's Bridge is the shop for you! The biggest problem is that they damaged my vehicle. No question about it. You can see the before and after pics with dates. My car had a small chip in the middle before the service but no chip on the left side. I know they damaged it because how I got the chip that in the first place because I slammed the trunk hard, thus chipping the glass. And this body work included fixing the trunk not able to close properly, so I'm positive they slammed the trunk thus chipping the glass in a different area. After telling Boris about the damage he completely denied responsibility and he has a way of not saying he won't pay for it, but rather pushing that issue to the side and saying we'll let's finish your body job and then maybe we can discuss the damage issue. But when the job was done I said he would need to compensate for the job and he said he's not paying anything. His defense was saying they don't work on glass so it's impossible for them to have caused the issue. But as I mentioned above, the chip likely came from somebody slamming the trunk. Additionally, Boris told me my car was done 6 times (yes, six!!!) when every time it was not. I don't live in Fremont so each time I had to drive to 45+ minutes, or waste money on Uber/Bart just to find out that the car needs to remain in the shop for further work. This is due to their poor craftmanship. You can see in the pics that they wanted me to pick my car up when there was damage on the bumper, poor paint job on the rear tailgate that made it red (they were so cheap on the job that they got aftermarket parts, so I didn't realize that they got a tailgate from a red tesla and painted it grey , which I never agreed to at the beginning of the job), sensors not being reinstalled, and the brake light was not installed correctly. Still, after taking it back 6 times, although most of the redness is gone there are still minor scratches that were never there before the accident. Boris has hung up on my phone calls so despite their "warranty" I'm not even able to go back there again so I'm just going to have to deal with it. The weirdest part about this whole experience was that one of the 6 times they said my car was complete they put on bumpers that had no holes for the sensors. So basically the tesla drove like a normal car without being able to detect what's in front or behind it. I still have no clue why they would do this?!?! Why would you put on the wrong car parts?? I told them to keep it in the shop but they insisted that I take my car because it would take a week for them to get the parts, paint them, put the sensors in, etc etc. Of course this took 2.5 weeks instead of 1 and then he didn't fix the sensor problem so I had to drive out again and wait another week. Ugh. It was such a hassle. And of course Boris was claiming that he had nothing to do with the sensors being a problem that they caused . Really Boris? The sensors were fine before I took it into your shop so please explain that one to me . Lastly, they said this job would take 1.5-2.5 weeks. It took 2 MONTHS. Yes, 2 months. And still my car has scratches and the windshield chip I mentioned. Not to mention I had to pay 100% of the cost up front which is extremely sketchy. Body shops only require 50% up front at most to buy parts. They claim that I had to do that because they gave me a good deal. I don't buy that one bit. Be weary they will also want you to Zelle so you can't dispute the charge!! I disputed the charge but unfortunately lost. I will be taking Bob's Bridge Collision Center to small claims court to recover the cost of them damaging my rear windshield. Avoid this shop at all costs and don't make the mistake that I did. They are liars.

Nice! I submitted a request for contact via their website and was promptly emailed by Sean nearly 1…read morehour later. Submitted an estimate is super easy! You fill out the make and model of your car, upload photos of the ding and he'll send you an estimate right away. Why I'm happy: 1. he emails back extremely fast on timing, estimate and we picked a date. 2. he arrived on time, finished sooner than expected approx 2 hours 3. can work in a garage, was drizzling that day and I didn't have to move my car out 4. removed the dents with 0 paint damage + no other damage to my car One thing to note is my car is aluminum (Lexus IS 300) so there is a 25% premium for that type of body. This is pretty standard. I would recommend him!

Sean was punctual and had good communication leading up to the appointment. However I am…read moreunsatisfied with the result and damage caused during the repair on other areas. Previous PDR with another person who retired was indistinguishable so I was hoping for similar result. Let this be an example to set your expectations with this type of dent and result with sean. Regarding the damage (i have pictures from couple weeks ago that did not have this damage and I also washed the car the night before in prep for the repair and didn't see the damage)

Ken did a killer job getting a dent out of my truck. It had a nasty dent on the body line that was…read moresuper noticeable. I sent a message to Ken and he responded quickly and we setup an appointment to bring the vehicle in. It was in a tricky place and he did an amazing job to get the dent out with no damage to the original paint. I was in and out in a couple hours. Now I smile every time I see where the damage once was. Couldn't be happier with the work done.

Ken at Dent Discount did an outstanding job repairing the dent in my car door--it completely…read moredisappeared. He was friendly, professional, and completed the work quickly without sacrificing quality. His pricing was also very reasonable. He charged me only $150, while another shop quoted $300 for the same repair. I highly recommend Ken to anyone looking for quality paintless dent repair at a fair price. Thanks again, Ken!

10 STARS! If you're…read morelooking for something more than just a business that will deal with you, but more like a family or friend that takes care of you and will hook you up specially treating you like it's personal, this place is what you want! I had a minor incident that left considerable scratches, markings, and a small dent or two on my 2026 Toyota Grand Highlander (not white). I dropped by just to get an estimate, and even though I didn't make an appointment, Elias was cool & considerate enough to still take me and checked it out. Where one collision repair shop in Fruitvale estimated $1800 (to take the whole panel off and work it), and another in Hayward estimated over $500, Elias hooked me up with the MOST unbelievable subtracting discount! I think & imagine I would only see something reserved to be offered in that degree given to a business owners' personal family or friends! To add to the exceptional, he and his guy offered to take care of me right there and then even though it was the late in the day (and it's not like I didn't see other cars being worked on too). I waited with him in his office, and we were just shooting the breeze. Elias is just the coolest, chillest, most laid back, most personable guy. A guy that's eager to do you a favor, do what he can for you; completely why you can see how I described him/them as an establishment/person that will treat & take care of you like a family or friend. And if you are big dog lover like I am, there's a bonus with his office/business, and I loved hanging out with him and his dog (I think his name was Jake). That dog is just a big teddy bear that just wants your attention and to play with you. In the end, for what he offered to do it for and considering it was just what they were able to fit in late in the day, I would say it got back to 98% there (so much so I even offered to give more $, which he wouldn't take [would only accept this Yelp review and pets to the dog]). To the extent that when I very apprehensively/fearfully showed it to my very scrutinizing-type wife, she accepted it and even took to it without having me take it back and get any more work done (to complete it by the last 2 percent; get it to the full 100%)! This goes to show that this place is as surprisingly impressive and proficient as I was surprised by my very scrutinizing wife's acceptance & approval. Couple notes about this place -- try not to park in the back, they do work there with cars coming in & out (it's not just for temporarily placing cars like I thought haha); just park in front of the garage opening (he prefers it right outside his office to see what has to be done). Also, as mentioned before, it's best to make an appointment even for an estimate. Elias (and Jake[?]) and his guy (I really wish I got his name; because I highly doubt I would've gotten such an awesome outcome if he wasn't willing as well) are the best! I can't imagine finding a cooler, most considerate guy in this. He/They did it with such quality work (look at my other estimates & what it would take) where I'm off the hook with my rather scrutinizing wife, and he/they did me the hugest favor with what he/they offered to do it for (that I imagine like only reserved for family or friends), I'm sure he'd treat & do the same for you or anybody.

I had an amazing experience with Reliance in handling my auto accident. They not only gave me a…read morevery accurate inspection and estimate but also made sure to help me handle all issues with the inquiry. They truly are amazing people. Working with Elias and his brother along with their team is top tier - definitely recommend going here.

Confusing billing and very rude phone calls…read more I had a very frustrating experience with this body shop. My car was repaired here after an accident that was 100% the other driver's fault, and the repair was supposed to be handled through insurance (Progressive). When I picked up my car last year, I already paid the amount they asked for. However, months later they started calling me repeatedly, claiming I still owed additional money. The calls were frequent and the staff was very rude on the phone. The most confusing part is that their own documents show that the remaining balance should actually be paid by the insurance company, not by me. I even sent them the insurance company's explanation, but they kept insisting I should pay. I am attaching the documents they provided. The numbers clearly show the inconsistency. If you plan to repair your car here, be very careful with their billing and communication. My experience with their customer service and billing process was extremely disappointing.

My husband brought our Porsche Taycan in after he messed up the front bumper backing out of a…read moreparking garage (sigh...) we were devastated to see the damage but he found Ariana Auto Body and they did such an amazing job fixing our Taycan! It did take 3 months to get our car back, but that was of no fault of their own; the car had to keep going back and forth between Ariana Auto Body and the Porsche dealership for calibrations but Ariana Auto Body's team was spectacular at communicating with us regularly with updates. We finally got our car back and it feels like new again! Hopefully my husband drives more carefully next time!

Raymond did a very professional and excellent job for my car. Thanks!…read more He also saved me quite a bit of money by not going to the big Body Shop Autonation. But Raymond's excellent job is as good as the Autonation Body Shop.

There were significant paint scrapes on my car and Raymond did a perfect job fixing it! He has 40…read moreyears of experience and is very meticulous, the part he worked on looks as good as new. It is very convenient as this is a mobile service and he provides the option of traveling to your house. He arrived on time and set up his canopy on my driveway. Super quick and no fuss. Thank you so much Raymond!