Was never informed that the person doing my hair was a higher educated person prior to getting my…read morehair done, meaning I had to pay significantly much more. I asked why the price was more than it normally is especially for getting the same exact thing done to my hair that I always do and was told it was because a higher educated person did my hair, but I never knew that it would cost more or even that a higher educated person was doing my hair prior to that. And on top of that wasn't even refunded half of what I had paid. Before that all happened they also made me come back three separate times because they "didn't have enough time to do my hair." They did give me 30% off for one of the times that they made that scheduling mistake which I was appreciative for. But not when it continued to happen.

Came here for the first time this year and will never go anywhere else again!! Annalise gives me…read morethe perfect cut every single time and makes me feel so confident trying new styles for such an affordable price. My friends also go to Krissy for color and it looks amazing every time! Everyone in the salon is so nice too I highly recommend this location for all hair style needs!!

DO NOT GO TO PLANET 21 SALON…read more I trusted Eric, the owner, with my hair and deeply regret that decision. I walked into the salon with healthy hair and left looking like I had an unintended mullet. The crown of my head was cut extremely short, uneven, and over-texturized. Multiple stylists have since looked at my hair and told me there is very little they can do to correct it because too much hair was removed. The only solution is to wait for it to grow back. What makes this experience so upsetting is that Eric claims to have decades of experience. Based on the result, I simply cannot understand how a seasoned stylist could produce a haircut like this. During the appointment, I became uncomfortable and wanted to leave. If Eric felt that I was not the right client for him, the professional thing to do would have been to end the appointment. Instead, he continued cutting my hair. The final result was so extreme that, to me, it almost feels vindictive. That is how shocking and severe the outcome was. I am now facing many months, and likely close to a year, of growing my hair back before it can be properly corrected. Women should proceed with extreme caution before trusting Eric with their hair.

If you value your time and using PTO wisely then I would not recommended this salon, specifically…read morefor hair cuts. My hair cut was cancelled on me not once but twice. I get that things happen, people get sick but not once were they accommodating or apologetic. It's not a good feeling to book something and then worry if it's actually gonna go through or be cancelled. No thanks.

À great experience with the fabulous Ashleigh: Fantastic color correction, clean salon,…read moreprofessional and friendly service!

The studio is so cute and well decorated! I love the exposed brick and how spacious It is! I booked…read morean appointment with Lorinda (she recently started working at this salon). She is the absolute sweetest and does a good job making sure your appointment starts on time. She did my big chop in July and gives me tips on how to keep my hair moisturized and growing! She never pressures me to flat iron It and accepts any and all instagram ideas I send to her. She is the sweetest and I'll def. keep coming back! 4/5 stars because the hair dryers aren't the overhead ones so I always feel like I need to shower and change my shirt once I get out lol. Tip: Parking in Noda is a little rough so factor in parking time.

Awesome service. Very clean and I love the new space. Always a great service and prices are…read morereasonable.

I called KymNeco's salon because I needed a hair stylist to come to my house and do my hair at 7 am…read morebefore an Indian Engagement ceremony. Everyone else I had called in the Charlotte area either would not come out that early in the morning or was asking outrageous prices (500$ minimum). KymNeco was extremely professional and helpful. They connected me with a stylist named Whitney. Whitney contacted me and consulted with me about what I wanted for my hair. Because I would only be in Charlotte for a few days I was unable to do a hair trial, so I sent her pictures of what I wanted. Whitney arrived the morning of exactly on time and ready to go. She was professional, likeable, and quickly did my hair even better than I envisioned, and even set a large hair piece in with no problem. I highly recommend this salon and Whitney, especially if you need great hair on a budget

Lauren did my hair and she was so welcoming! I had a really bad past experience with my hair color,…read moreso I was a bit nervous coming in but she made me feel so comfortable right away. She was very gentle, patient and really listened to what I wanted. Lauren did a fabulous job with my hair color and layers, and it came out exactly how I was hoping for. I'm really happy with the results and the whole experience. I would definitely recommend booking with Lauren!!

I am thrilled to have found Michael! He's been my go-to hairstylist for about three years now. What…read moreI really appreciate about him is that he takes the time to listen to my preferences. I always feel that I get exactly what I want.

I enjoyed my experience at Pur Salon. My stylist was Jasmine and she was wonderful. Before we even…read morestarted, Jasmine made an impression on me as she consulted with me regarding the products I use and my everyday routines to gather an understanding of my hair. She even provided tips! It was my first time getting a silk press and Jasmine ensured I understood every step along the way which eased all my hesitation. You could tell she was knew hair well. It was suggested I get a protein treatment and my ends trimmed. I couldn't have agreed with her more. The difference was a major transformation. I love the setting of the salon as well. Nicely decorated, spacious, and clean. Overall, I was pleased with my service and I will return.

I was really disappointed with how they prioritize pricing over customer service . I went in for a…read morewash and a very light trim. My appointment started at 12:30, and my stylist, Mary, finished by 12:45. Aside from the conditioning treatment, the actual trim took LESS than 2 minutes, and I was STILL charged the full price of $55 with NO blow dry bc I opted to leave with wet hair. I don't mind paying for quality service, but the price simply didn't reflect the amount of work that was done. To make matters worse, BEFORE the service was even finished, Mary pointed me to the QR code taped to her mirror and asked me to leave a tip. That felt awkward and unprofessional. Nonetheless , I left feeling overcharged for a subpar service

I went to Dominique last year and I need to go back ! She's a very talented and knowledgeable…read morestylist . Typically if you sit in someone's chair , you get the style you ask for but my experience was educational and fun ! She is well worth the price and her custom colors are nice ! Before and after pictures posted ! Thanks Dominique !

Lauren is wonderful. Her creativity is amazing. She has a fun attitude and it is a joy to be in her…read morechair.

Very professional appearance and services offered at this salon. I had a wonderful experience with…read moremy consultation and throughout the process of getting my hair done. I offered a challenge with lots of color damage and the need of a technical hair cut with the texture of my hair. Brandi was able to go into detail on her knowledge of color and advice for my situation, guiding me to make the right decision for my hair. I have never been happier with the hairstyle that was tailored just for me!