Service is amazing and the team here are all very friendly and knowledgeable. Their selection is…read morethe largest in Chicago. I went in looking for a crazy box size for a project that was six months in the making and finally found it here with their A1 customer service. The value is incredible and very reasonable. If you're like Me and you're looking for something unique or just looking for a good value on a lot of boxes come by and see the team here at citation they're amazing. Please note that this place is a big warehouse with the entrance around the side. So, walk up to the door, on the side of the building, and knock. The guys are inside and they are all waiting to help you with your project/business goals.

This place is perfect if you are moving and need a variety of sizes and a bunch of boxes. They…read morehave every size box ( and I mean every) you need and they even have move kits based on your apartment size ( 1 or 2 bedroom). The kits include boxes, wardrobe boxes, tape, paper, and bubble wrap. The rates are way better than Uhaul and the quality is incredibly better than half prices boxes store. Shout out to Jacob for amazing customer service. It is always nice to shop local and Citation does not disappoint. We will always use them for any of our box needs.

Incredibly fast and kind movers! I've moved several times and not once has any mover in Chicago…read moreshown up to literally to my door; I usually have to go downstairs outside my building which kills more time. These guys showed up to my actual door right on time and were FAST. Will be using these guys again in the future. Thank you!!!

Great service and affordable! I've moved many times and this was one of the best. Before anything…read morewas moved, there was a walk through and everything was discussed. They got started right away and I never felt like they dragging to get extra money. Actually I was surprised at how quickly they were working. When it was over, I was offered the chance to search the inside of the truck to make sure nothing was left. The pricing was exactly as discussed. I'm hoping to never have to move again but if I do, I will definitely give them a call.

They are magicians! I'm very pregnant and overwhelmed by clutter and they made such a difference in…read moresuch a fast amount of time. It gave me so much peace and relief.

Our kitchen and bathrooms were touched by angels…read more We just moved into our new condo and let's just say we had more than we thought the space could handle. There was no way we could have unpacked and organized our kitchen and bathrooms over the next few weeks, which is what their team excelled to do in less than a day. Mackenzie was very responsive starting from original quote to appointment day. Because of this they came fully prepared and we feel every minute they used here was optimized to the fullest. It's our first time using this kind of service and Mackenzie, Chloe, Brittany, Mary and Melanie have officially spoiled us for all moves to come. Our home brings us so much joy now.

We had a great experience with Melanie (who scheduled us within 48 hours of our move), Manny, and…read moreLouie. Friendly guys who came on time and finished moving easily within the two hour time frame that I was hoping. Our items were treated well and incurred no damage due to their careful consideration of the tricky stair case in our apartment. In my opinion it always best to support local businesses. I highly recommend this family!

We hired a 3 man crew from this company to move furniture and boxes for us. During the 5 hours of…read moremoving, 2 of the 3 men yelled at, intimidated and/or threatened us. This is not a professional company. Do not hire them if you want yourself or your belongings safe. During our move, which happened during a light snowfall, our mattress wasn't wrapped as tightly as it could have been, and it was placed in such a way in the truck that it absorbed quite a bit of water (see photos). When mentioned to the crew, one man, whom I had already asked not to smoke near our furniture, became combative. Requests for that individual to calm down and not even rude or yell at us in our own home, turned to the man informing us he was off the clock and shouting in our front yard to the point where we had to ask him to leave our property- he then sat in the truck leaving the other two to do all the work. When it came time to settle the bill, we called the office (no response) to discuss the damages and a 2 vs 3 person rate. We asked the crew to have her get in touch with us. While I was on the phone with Melanie, business owner/customer service, the remaining crew started yelling at and then threatened my fiancé, shouting that they would call the police for us refusing to pay- we were not, we were discussing the damage and the crew member who walked off the job. The crew manager informed me that he was Melanie's boss and he'd just call the police. Melanie heard all this, called them and sorted it out. The yelling and the threats were terrifying and unprofessional. This is not how you treat customers and is a horrible reflection of the "business." Do your research and go with someone more reputable and safe.

We had a camper van all set up from Outdoorsy for our spotting break trip to Tennessee and the…read morething ended up being piece of garbage and told the owner it wasn't road worthy so returned it after 20 minutes, that's how bad it was. Nobody, even the airport rental places had a large suv or 12-15 passenger van until we called Chicagoland Truck Rental and spoke with Bruce. He knew we were in a bind as we were leaving very early the following morning and was honest with pricing and even cut me a break. Van was in good shape and clean. They were great to deal with and would definitely recommend them. Thanks guys, you made it a great trip otherwise we would've all been really cramped in our midsized suv haha. You're #1 and I've already recommended you to a few people for future needs! -Dave J.

Excellent service. Very thorough in explaining everything. Quick in and out. This some of the best…read moreservice I have had in Chicago.

Enrique and his crew were fantastic. They were very efficient and took great care of our furniture…read moreand other items

Did $6,000 worth of damage - broke a cloud couch and 2 TVs. Also charged $3,000 for packing paper…read more Avoid these people.

Upack provided great service from the time I called on a weekend evening (appreciated helpful…read moreservice on off-hours) and items arrived undamaged and on time from the Midwest to Hawaii. They quickly followed up with coordination questions and local transportation companies on both sides were friendly and easy to work with. Upack also did not badger me with endless emails and calls like other companies. Billing was transparent and competitive with other companies. Would recommend for anyone moving themselves!

Great experience moving with Upack long distance ~900 miles. They were easy to reserve, arrived…read morepromptly, picked up and delivered quicker than expected!

I have used Vitesse twice now. Once to move between units in the same building and another time to…read moremove into a different neighborhood. Both times they were quick and treated my furniture with care! Also, both times the cost ended up being lower than the estimate which is always great. Also, Melissa answered all of my questions quickly via email throughout the process. Only feedback is it would be great to receive a confirmation email the night prior.

The company was completely unresponsive for the 2 weeks before my move - I was not able to confirm…read moreso had to book other movers 4 days before the move. Not being able to reach anyone at the company (I called and emailed multiple times a day) was very concerning and unprofessional. I reached out 1.5 months before my move to reserve a slot. The price was better than competitors and I was recommended Vitesse by a friend and was impressed by the reviews. They were pretty responsive at the beginning, but in the weeks leading up to it, I kept calling and hitting their voicemail and they were not responding to my emails. I have no idea what's going on at the company but I still have not heard from anyone.