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    Extra Space Storage

    5.0 (1 review)
    Open 6:00 am - 10:00 pm

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    Response time

    2 hours

    Response rate

    100%

    Services - Extra Space Storage

    Self storage

    Vehicle storage

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    5 months ago

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    Emily S.

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    Box Brothers

    Box Brothers

    4.6
    (29 reviews)

    I had to ship some items that were really fragile to central Wisconsin from Vegas so needless to…read moresay I was worried about the journey. From start to finish Chris and his family helped explain cost and everything else. One of the items that needed to be sent was about 100 years old (found that out from my family after I had shipped it) and it was packaged so well when it arrived with the other items. To give some clarity on its journey, I had 2 chairs, a 100-year-old tea set and some fragile wall oddly shaped art that all went on one pallet. The pallet according to the tracking was transferred about 6 times on other trucks to make it here so it was bumped around countless times in terminals being loaded and unloaded. All arrived with 0 scratches, dents and fully intact. No better feeling then unpacking everything and seeing it in the condition I sent it in.

    You would think a business like this would be on top of their game and customer service. Called on…read morea Thursday to place a small B2B order, went through 3 employees that didn't know what was going on, finally the owner got on the phone and took my business card number to submit payment, and I was told I would get a call Friday when the boxes came in to pick up and get my invoice. Friday came and went and I never got a call. I called Monday of the following week and was told I could pick up the boxes. I arrive only to find out that my boxes were never ordered and payment was never taken. The irresponsible owner wrote down my business card number on a piece of paper and apparently lost it. They acted like it was no big deal, were very unprofessional and rude. Do with this message what you will..

    Move 4 Less

    Move 4 Less

    3.2
    (780 reviews)

    All I can say is wow! From beginning to end we couldn't have made this massive move without them!…read moreThey took a day to pack us up. Loaded and unpacked the following day! Not one thing was broken! And for the price they can't be beat! Call and ask for Jessica!

    I chose Move For Less based on their 6,000+ reviews and 4.6-star rating on google assuming my…read morebelongings would be handled with care. Unfortunately, my experience was the complete opposite. During my move within Las Vegas, a box was dropped that resulted in a $260 side table being completely destroyed, along with damage to other items including a plant, photo, and multiple pieces of furniture that were scratched and nicked. What's most disappointing is not just the damage, but how the company handled it afterward. I filed a claim in good faith, expecting a reasonable resolution. Instead, my claim was denied, and I was offered $25 for a $260 table. That is not only inadequate, it's honestly insulting. What makes this even more frustrating is that I went out of my way to take care of the movers. I bought them coffee from Starbucks, prepared care packages with snacks and energy drinks, and still tipped each of them individually, even after discovering the damage. I approached the situation with understanding, knowing accidents can happen. But the way this company handled the aftermath shows a complete lack of accountability and customer care. When you're spending around $1,000 on a move, you expect a basic level of professionalism and protection for your belongings. Instead, I was left with damaged items and a company unwilling to make it right. I'm sharing this so others can make a more informed decision. Reviews don't always reflect how a company will treat you when something actually goes wrong.

    Extra Space Storage - selfstorage - Updated June 2026

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