I showed up early and they got me checked in right away. The front staff worked smoothly and even…read moreasked if I needed help with anything. The waiting area was simple but clean. I didn't have to sit there long before being called back.

We were late for my son's eye appointment due to the rain and heavy traffic but Dr. Avni Shah…read moredidn't hesitate to help us. She was very understanding. She evaluated my son with gentle and compassion. Her team were kind and professional like her. When we picked up his glasses we were assisted by an African American gentleman-we didn't catch his name. He is very kind, helpful and very friendly. Thanks to your team!!!!

If this office charged themselves a late fee for running behind, they would probably go out of…read morebusiness. I have been coming here for two years, and they are never on time. Every visit it is the same: check in, sit down, and get told "just a few more minutes." It is never just a few minutes, and no one can ever give an accurate wait time. Meanwhile, they have no problem charging patients a late fee if you are behind. The front desk also seems completely unsure about insurance and pricing. Simple questions turn into hesitation, checking with multiple people, and inconsistent answers. It does not inspire much confidence when they do not even seem to know what things cost. Last year they ordered contacts for me and told me to come back in a week. When I called to check, they had completely forgotten to order them. No apology, just more waiting. After two years, this is clearly just how they operate. Always late, poor communication, and disorganized. If you value your time or expect basic competence, this probably is not the place. The only good thing about this place is Dr.Huang, who is a skilled optometrist.

All the staff is attentive and responsive to ones needs. They are true professionals…read more Kudos.

This small shop has the nicest most helpful staff that I've ever run into in my 25 years of wearing…read moreglasses. The small shop is packed with a fantastic selection of glasses and eyeglasses. Of course they also do eye exams and contact lenses as well with an active lifestyle and two toddlers. I have mishaps with my glasses frequently and they always work hard to see if they can warranty my lenses or frames or both when they break. I even had a situation in which my frames broke and were discontinued so I thought my relatively new lenses would be useless, but they were able to find another set of frames that match the specs exactly. If you want a great eye exam from a friendly doctor, call and ask for Dr. Bahn. If you already have a prescription, I need help finding glasses and ask for Wendy.

The optometrist seems good. But they have a very poor selection of frames. Heavily marked-up…read moreprices. Be careful while selecting your frame, as some of them are quite old and possibly used..

This is the best optometry I've been to. There are a lot of selection options for the sunglasses,…read moreespecially for the high end brands. The staff are very nice. The price is reasonable.

Very disappointing experience. I bought my glasses here in May last year, and although they are…read moretechnically out of warranty, I only actually wore them for about a month before they broke. I called the store and was told to come in and speak with the manager, so I drove all the way there, only to be told there was nothing they could do and given a business card for a glasses repair shop. If I had known that was the only response, I wouldn't have wasted my time driving there. Very poor customer service.

My husband had a very disappointing experience at Bayside Family Eyecare inside the Santa Clara…read moreCostco. They gave him expired contact lenses to try on. When he pointed it out, the staff gave vague and unclear responses and never explained how they would resolve the issue or provide a replacement. Even worse, they are out-of-network for insurance and did not inform him beforehand. After the exam, he followed their instructions and emailed the reimbursement form back. Later, when he called to confirm, the staff had no idea what he was talking about -- even though they had previously said they would handle it. The whole process was confusing and disorganized. We do not recommend this place. The lack of professionalism was unacceptable.

Dr. Sok and the team today went above and beyond all expectations. I was shown alot of support and…read moregraciousness today during my exam and it meant the world. Needless to say I have a new team!

Monday was my last day with glasses! I did Evo ICL with Dr. Lin, due to my high vision correction…read more The procedure was super smooth and very nerve-racking, but I managed it through! The team has been very supportive for the past two weeks. They were listening to a lot of my questions and my concerns for the past two weeks. I am super thankful for Patrick, Annie, and Sheen from the start of my pre-op. Thank you for giving me two cute stress balls for me to squeeze during the operation. They were super helpful! I have been wearing glasses since second grade, and I woke up from a nap after I got home from recovery, and as I'm reaching out for my glasses, I'm like, wait, I don't need this anymore! So it's definitely gonna be an adjustment where I don't have to lift my glasses every time they slide down from my nose, I don't have to have that behind-the-ear pain from the frame that hooks behind my ear anymore, no more foggy glasses when I wash the dishes or when I eat hot, soupy noodles. Super excited to have a life without glasses, and definitely a big adjustment and emotional experience. Thank you to the team at the IQ Laser Vision!

I had LASIK surgery with Dr. Scott Hyver in 2016. One of the main reasons I chose his practice was…read morebecause of the Extended Care Program, which gave me confidence that if my vision changed in the future, I would have access to enhancements. About two years ago (2024), I noticed my vision starting to decline and contacted the office to ask about an enhancement. I was told my vision hadn't changed enough to qualify yet and that I would need to wait. Fast forward to now, and my vision has continued to worsen - especially my distance vision - to the point where it has begun affecting my ability to drive safely. When I contacted the office again, I learned that Dr. Hyver had retired, but I was reassured that the Extended Care Program is still being honored for his former patients. The process, however, has been frustrating. I was first instructed to see my regular optometrist for an updated eye exam, and then I was scheduled for additional testing at IQ Vision, which I had to pay for out of pocket. I'm not sure why these tests aren't covered under the Extended Care Program, especially since they're required to determine eligibility for an enhancement. I also didn't feel that the subjective refraction performed during my visit today accurately reflected my true prescription. At the end of the appointment, I was told that I might not qualify for an enhancement at all, or that they might only recommend treating one eye. While my left eye is noticeably worse, both eyes have declined since my original surgery, and correcting only one eye would still leave me struggling with the other. It's disappointing to have paid for additional testing without knowing whether I'll actually receive the enhancement that was a key reason I chose this practice in the first place. I sincerely hope this isn't a process where former patients are required to pay for evaluations only to be told they don't qualify. I'll update my review once I know the surgeon's final recommendation. Overall, the customer service has been good. My only negative interaction was when I was leaving after my appointment. Although the staff had already confirmed that I had paid, the front desk employee appeared skeptical and wanted to verify it again while I waited, which felt a bit uncomfortable. Overall: I'm reserving final judgment until I hear the surgeon's recommendation, but so far the experience has been a bit disappointing and costly than I expected, especially given the promises of the Extended Care Program that influenced my decision to have LASIK at Scott Hyver's practice.

I have been coming here since I was a kid, and eventually my original optometrist Dr. McBride left;…read morebut Dr. Chin has been just as amazing. Efficient, friendly, and attentive service from front desk check-in/technician and Dr. examination.

Staff is pleasant and very helpful. I have been going there for many many years…read more Helpful picking out new frames. They suggested my last frames snd and I have received at 300 compliments. People will see me in a store and comments how nice my glasses are. I am 82 yrs old so that is very nice.

I came in as a new patient needing an eye exam…read more Parking here is easy since it's a big lot. Upon entering I was greeted, filled out some paperwork, and led into the back in such a short time. I didn't wait too long before the optometrist came in. She was also very nice, and we chat a bit while I had my exam. It went smoothly, and she even gave me some contacts samples for me to try for my dry eyes. The new prescription works great, so overall a good experience!

I came here for a routine eye exam. The wait was short, and the optometrist addressed all the…read morevision questions I had. She had a good process when testing each eye for optimal contact lenses. Thanks to the optometrist here my vision was corrected even more to address the disparity for the left and right eye. Pricing is fair for additional services such as contact lens exam.

I had an excellent experience with Dr. Parikh and Dr. Nguyen throughout my EVO ICL selection,…read moresurgery, and follow-up care. From the very beginning, they were attentive, thorough, and incredibly reassuring. They took the time to answer my questions, explain the process clearly, and make sure I felt confident in my decision every step of the way. I even got great music and a fun squishy eye to hold onto during my surgery! :) My vision was very poor at around -7.00 in each eye, so this procedure has been life changing for me. Immediately after the surgery I could see better than I had in years! I experienced very little discomfort throughout. I can now see 15/20, and I have had no issues with my vision since the procedure. It has been amazing to wake up and be able to see immediately, and each day my eyesight just gets better and better! I am very grateful for the skill, care, and professionalism both doctors provided, and I would highly recommend Dr. Parikh and Dr. Nguyen to anyone considering EVO ICL.

I don't write many reviews, but I felt Dr. Parikh and the team at Furlong Vision deserved one…read more I had ICL surgery about a week ago, and the results have honestly been incredible. Before surgery, my prescription was around -10.00, and even with contacts I struggled to read text on my phone at night. I often needed both contacts and reading glasses just to have a chance. Less than a week after surgery, I'm seeing around 20/25 and can comfortably read even fine print. The procedure itself was completely painless, and the recovery has been far easier than I expected. As amazing as the results are, the real reason I'm writing this review is because of Dr. Parikh. Two days before my scheduled surgery, he noticed something abnormal during my pre-op exam. Instead of proceeding, he refused to do the surgery until I had my eye evaluated by a retinal specialist. Obviously, I was disappointed because I had been looking forward to finally getting the procedure, but he put my safety first without hesitation. I asked if there was any way to get in quickly, and he immediately started texting people in his network from his phone. By the next morning, one of his colleagues, Dr. Silva, was able to see me. It turned out I had a torn retina that needed to be repaired before ICL surgery. After the retina was treated, Dr. Parikh and Dr. Silva stayed in communication directly with each other over the following weeks. I didn't have to coordinate anything--they handled it all. Once Dr. Silva confirmed my retina had healed, Dr. Parikh rescheduled my procedure. To me, that's what separates a great doctor from a good one. Dr. Parikh wasn't focused on getting me into surgery as quickly as possible--he was focused on doing what was best for me. He even made himself personally available by text throughout the process, which gave me a tremendous amount of confidence. The entire staff at Furlong Vision was outstanding from start to finish--friendly, professional, and incredibly organized--but Dr. Parikh's level of care genuinely went above and beyond. I couldn't recommend Furlong Vision more highly. If you're considering vision correction, you'll be in excellent hands.